Model City Roofing is a Platinum Preferred Contractor with Owen’s Corning. We offer Limited Lifetime Warranties and financing options for most levels of credit. We specialize in residential roofing including: Shingles, Modified Bitumen, Metal, Stone Coated Steel and Tile. We have locations across Florida in Jacksonville, Orlando, Tampa as well as Kingsport, Tennessee (The Model City). Our team of skilled professionals possess the experience, skills, knowledge and professionalism to safely and effectively serve you. FREE Inspections and Estimates.
Excellent, responsive, cost-conscious, knowledgeable, dependable, they knew all about very various size of roof and work through some difficult structures and city permitting . I have used them for metal as well as shingle and been equally pleased.
Description of Work: They put in four different roofs
Rating Category
Rating out of 5
Yes, I recommend this pro
Justin B.
03/2023
5.0
roof cleaning
+ -1 more
I hired Model City Roofing to complete a soft wash and RoofShield coating on my roof. My roof is 12 years old and was showing signs of age (mold, mildew, granule loss) and I wanted to extend it's life for as long as possible before needing a full roof replacement. The results are amazing...the roof looks brand new again. Very impressive! The crew was prompt, polite, and took great care to protect the plants and bushes around my home. Highly recommend Model City.
Description of Work: Roof cleaning and RoofShield application
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DONALD C.
09/2017
1.0
roofing, skylights
+ 0 more
The salesperson showed up on time. His car had signs advertising for PIPELINE LAWSUITS. Why not NORTH FLORIDA ROOFING???? Who does this person work for???? I ask him for a business card. He did not have a business card. He did have a sales contract. He ask me if I wanted my skylights replaced. A person experienced in the roofing business would not have to ask the customer that question. I ask him how long he had been in the roofing business. His reply was 2 years. He told me that he was a mortgage broker prior to entering the roofing business. I ended the inspection and thanked him for his time. Use extreme caution when hiring a roofing contractor.
Description of Work: Roof inspection after wind damage from hurricane.
Rating Category
Rating out of 5
professionalism
1.0
frederick T.
09/2017
5.0
roofing
+ -1 more
Great, once we finally got rolling the crew was professional, quick install, proper cleanup of my yard and shingles look great!!!!
Description of Work: Roof replaced after a storm, my home had severe wind damage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jessica V.
09/2017
5.0
roofing
+ -1 more
The service was wonderful from the very first meeting. I felt very comfortable pursuing an insurance claim through this company. When i was trying to decide on a roofer there were so many companies that were pushy and made me feel uncomfortable. Until I met Kevin from North Florida Roofing. He was very responsive to all of my concerns and I felt good moving forward with him. The members of the office staff were always polite and handled every process of the claim efficiently. They always lived up to what they said they were going to do. John the project manager took the time to speak with me thoroughly, i never felt rushed or unimportant. I would definitely recommend them to anyone, as a matter of fact they were recommended to me and i am so glad for it! .. and of course, the end product- our roof looks fantastic!
Description of Work: I had a roof leak an d needed a new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachel V.
08/2017
5.0
roofing
+ -1 more
It went great. The staff is great, very helpful and friendly. They worked with us and the insurance company. They were timely and fast once the job started and the clean up was amazing. We were very please from start to finish.
Description of Work: We needs a new roof after hurricane Matthew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Moritz M.
06/2017
5.0
roofing
+ -1 more
Service was excellent. Great product and quick turn around time.
Description of Work: We had a new roof installed due to hurricane matthew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT V.
05/2017
5.0
roofing
+ -1 more
Excellent job! The quality of the work was very good, and they replaced the wood over several areas including a large area over the garage where there was a major leak. As there was some storm-damage, insurance covered a majority of the cost (though I did pay for the wood-replacement as my insurance did not cover that). Time from initial ins-adjuster inspection to job-start was approx. 5-6 weeks, the job itself took up to 2 weeks (they did run short of shingles, but were able to quickly & professionally complete the re-roof). They also worked with the city-inspector to ensure a satisfactory completion & compliance to code. One thing I would suggest is that they use a better waste-disposal as the dumpster-trailer used had flat tires & work-trash easily blew into the neighbors' yards on windy days. Still, this contractor is highly recommended.
Description of Work: Re-roof of my house including new shingles & flashing, due to recent storm-damage plus wear-&-tear. Included repairs to a roof-leak over the garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Wynn W.
04/2017
2.0
roofing
+ -1 more
Did not do the work with them. Used another vendor due to bad experience during quote process and my followup investigation of company revealing several problems with contracts and licensing. Wanted me to sign over my insurance rights to them.
Description of Work: Roof replacement for rental property
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$7,000
Nathan H.
04/2017
5.0
roofing
+ -1 more
It went great. I spent about 45 minutes in their office, a little while with paperwork and then choosing shingles. After that it was hands off, they took care of the rest
Description of Work: I needed my roof replaced following damage from Hurricane Matthew
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Donato L.
03/2017
5.0
roofing
+ -1 more
Company did a good job and was very professional. Very accommodating and finished in a timely manner. All employees were friendly, went above and beyond to make sure we were pleased with the results. We've had strong winds and rain right after the roof was finished and it's holding up nicely, we're very pleased with our new roof.
Description of Work: Needed new roof due to hurricane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Verna Y.
02/2017
3.0
roofing
+ -1 more
The roof installation itself was great...done in 2 days. No major issues. There was some difficulty in getting the final insurance paperwork completed.
Description of Work: Total roof replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Evelyn W.
01/2017
5.0
roofing
+ -1 more
It was excellent. They worked with me. Everything was explained to me well. The cost was better than any other contractors from whom I had spoken.
Description of Work: They replace a roof and replaced the rotten wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
STEPHEN P.
12/2016
5.0
roofing
+ -1 more
They were not only on time,but even showed up early both days to get a jump on the job. I have no complaints that I can think of. Everything went better than I expected.
Description of Work: I had my roof completely replaced,and they did a MARVELOUS job. I never expected them to work as fast as they did,but they even worked through some rain which surprised me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Model City Roofing
Hello Mr. [Member Name Removed], Thank you so much for your positive feedback, we look forward to your referrals to our company. Taylor Black North Florida Roofing
Kelly W.
11/2016
5.0
roofing
+ -1 more
Flawless, everyone worked hard to help me with my home.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Model City Roofing
Thank you so much for your positive feedback! Taylor Black North Florida Roofing
Cindy H.
11/2016
5.0
roofing
+ -1 more
What a fabulous group to work with, from the very beginning. Each and every person that I've dealt with was polite, courteous, and professional. This group made something that I, quite honestly, was not looking forward to having to deal with, into a virtually seamless process. I'm most amazed with the installation crew, I have a fairly large roof (approx 31 squares), with a high pitch, and these guys showed up at 7:30 am and were finished by 6pm, and I'm talking start to finish...I'm still shaking my head in amazement! Thank again North Florida Roofing for doing a beautiful job!!
Description of Work: Roof Replacement...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Model City Roofing
Hello Mrs. [Member Name Removed], Your words of amazement with the job preformed is such a delight to hear! We appreciate your business and are so happy you chose us for what can be a "headache" of a process from start to finish. Thank you from all of us at North Florida Roofing. Taylor Black
Gladys D.
11/2016
5.0
roofing
+ -1 more
First we needed it to file a claim with our insurance company, then the roofing company took care of the rest which is the communication with the insurance company. After the approval by the insurance company the roofing company decided to move forward and started getting the materials for the replacement. The insurance company schedule the contractors after 3 weeks and they worked very efficiently and it was done the same day. They took care of garbage and they were good people. After that the insurance company received the second part of the check and finish the paper work with our mortgage company and insurance company. We are so happy with this company and we do appreciate their business. We highly recommended this company.
Description of Work: North Florida Roofing replaced our roof from our residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,390
Response from Model City Roofing
Hello Mrs. [Member Name Removed], Thank you so much for your kind words. We honor your business and your future recommendations to family and friends. Seeing our customers happy after the hard work and time put in is very satisfying. Thank you again, Taylor Black North Florida Roofing
Cali T.
09/2016
4.0
roofing
+ -1 more
It went well, I was just looking around to see my options before making any final decisions. Highly recommended
Description of Work: I spoke with one of the sales representatives and they were able to make things easy and affordable while assuring the best quality I could get in this area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Wendy R.
09/2016
5.0
roofing
+ -1 more
In my devastated state, overwhelmed by roof destruction, I turned to North Florida Roofing. This company looked and listened with empathy, goodness and mercy, they are bounded licensed and insured which gave me confident to do business with them. Their response was quick, steadfast and punctual. North Florida Roofing was carefully observant. Their work ethics included good judgment, standards and system codes of which all were per excellence. I really felt they understood my feeling of my home being the highest purchase in my lifetime and the ability to keep a roof over my family?s head. North Florida Roofing promised excellence and Platinum protection and they stepped up to the plate. Components used increased my roof protection, not to mention the color scheme came in colors that matched my home and community. The undrlayment (Rhino) used gave another added protection. When it rains, the rain just beads up & runs off like water on a ducks back. In my estimation, North Florida Roofing is highly recommended, they did an outstanding job on my roof per excellence. Wendy R
Description of Work: Full roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,190
Response from Model City Roofing
Thank you for these kind words. It's always nice to hear positive feedback from customers and your review for future customers to see is helpful! Thanks again, Taylor Black North Florida Roofing
Rebecca G.
09/2016
5.0
roofing
+ -1 more
Very reasonably priced. Super quick to respond and finished the job with 0 issues very prompty. With so many in need of repairs in the area, we assumed it would take a while for them to start on our roof. That was the case at all. Would definelty recommend doing business with this company. The entire crew was very pleasant.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Model City Roofing
Thank you for taking time out of your day to leave a positive review on our company. We strive on happy and satisfied customers to refer our business in the future. Thank you, Taylor Black Marketing and Project Management North Florida Roofing
David W.
11/2015
3.0
roofing
+ -1 more
Went ok but thy left nails in the yard which caused me a flat tire and a punctured foot (twice). They did not install ridge vent that I requested. They were still in my yard at 10:00pm cleaning up. (guess that's why they missed the nails.
Description of Work: tear-off and re-shingle
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$8,000
Response from Model City Roofing
I'm very sorry to hear that the roofers were irresponsible with the clean up and it caused you damage. We are now under new ownership and minor mistakes will not happen in the future. Thank you for your business. Taylor Black Marketing and Project Management North Florida Roofing
Melody P.
11/2015
1.0
roofing
+ -1 more
Based on neighbor's recommendation, we have left 3 messages over 9 days requesting a call back to schedule a quote. While we realize that this is an extremely busy time in the roofing business, I'm disappointed that we have not at least received a callback acknowledging receipt of messages. We feel like they do not need our business. Neighbors indicated they were extremely slow starting the job but once started they finished timely and did a good job. It's a shame since we were leaning towards them based on feedback from others.
Description of Work: Quote
Rating Category
Rating out of 5
responsiveness
1.0
Yes, I recommend this pro
Response from Model City Roofing
As of the past 4 months we are now under new ownership and have made a lot of changes for customer satisfaction. I'm very sorry that we were difficult to get in touch with in the past, if you have any roofing needs in the future I'd be happy to help. Thank you, Taylor Black Marketing and Project Management North Florida Roofing
Lynne R.
04/2015
5.0
roofing
+ -1 more
North Florida Roofing recently replaced my roof and did an outstanding job! They were very professional and worked with me through the entire process, including assisting me in filing a claim with my homeowner's insurance company. The only issue was the length of time between giving them the insurance check and having the work done - about three months. However, the crew completed the job in one day, and I am very pleased with he finished product. I would highly recommend them!
Description of Work: Replaced the roof on my home with architectural shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,800
Response from Model City Roofing
I would like to take a moment to say thank you for your business and to take the time to write this positive review on our company. We pride ourselves in being with our customers every step of the way and I'm happy to hear that you appreciated that service. Moving forward, we are now under new ownership and we're doing our best to improve on any of our faults of the past. We try and book no further than two weeks out once a claim file was approved or estimate is signed. We look forward to any future business with you and appreciate your referrals. Taylor Black Marketing and Project Management North Florida Roofing
Gloria R.
07/2014
2.0
roofing
+ -1 more
He came out to replace my roof from flooding, he did a good job on the roof, however, he had told me he was going to take pictures of the old roof and the new roof to compare and also for my insurance company, I have called him once a week since May 20th where he kept telling me he was "working on my report" finally I called and asked for them on 7/29/14 and said I need those pictures are you going to send them, he said no and hung up. He didn't clean up after himself, my son got 2 flat tires from roofing nails, which I have a receipt for. He wont reimburse me for those.
Description of Work: Replaced Roof
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$14,500
Response from Model City Roofing
My name is Mark Fries, owner of North Florida Roofing & Repair. I would like to take a minute to respond to the the review from [member name removed] . First, we have performed over 2,000 roofs in Florida since we started this company. This was done solely through customer satisfaction and referrals. We do not advertise. [member name removed] hired SEARS Home Improvement Inc to do her roof, not North Florida Roofing & Repair. She is unhappy with Sears so I get the brunt of her dis-satisfaction, which is unfair. We have never signed a contract with this customer NOR have we received any money from this customer. She is currently filing a lawsuit against her homebuilder and wanted my company to provide a damaging report in regards to the old roof to help her recover funds from him. We have too much pride in this company to help a consumer do this. We did however provide her with a letter stating the old roof was in descent shape, and since this letter will not help in her homebuilder lawsuit, she files complaints with every agency that will accept the complaint. In addition, she was very hurtful to our crew with borderline racists remarks about their heritage. We have also never received a copy of a receipt for tire damage, but once we receive it we WILL BE MORE than happy to reimburse. I hope that all future prospective customers will take this reply into consideration deciding on us for their roofing needs. If any potential customers have any questions they can call me directly at 904-219-1812 Thanks Mark Fries
Marion C.
07/2014
5.0
roofing
+ -1 more
OK. We have a 1957 single story, concrete block home with a slight pitch (1/12) approx. 2100 sq ft. Homeowners Insurance cancelled our policy effective 09/01/2014, our roof was deemed too old (roof was about 14 years old). Did not like this, but unfortunately it made sense. So I researched and called 3 difference companies for an estimate. First company came out quickly but measured incorrectly and gave an ASTRONOMICAL bid (over $16000.00). Second company came out IMMEDIATELY measured roof quickly and correctly gave us a written estimate and thanked me for my time. Third company came and measured, but it was 10 days before they got back to me with a bid, only after I called them three times, was given many excuses but no action. I went with North Florida Roofing and Repair, the second company. They came and went EXACTLY when they told me. Mark Fries was extremely professional and knowledgeable. His crew is superb and very efficient. His company did a wonderful job. Mr. Fries returns phone calls within the hour, he shows up when he says he will (as does his crew!!) He explained exactly what they would do and answered questions with knowledge and respect. What started out as a very stressful situation, turned into the most pleasant home repair I have ever experienced...and my husband IS a General Contractor. If you have roof issues, do yourself a favor, go ahead and get the 3 estimates....that only makes sense, BUT MAKE SURE to contact North Florida Roofing/Mark Fries, his company is simply the BEST and I do not believe you will find a better more reputable roofing company in Jacksonville.
Description of Work: Removed previous 2 roofs and installed new roof, replaced any rotten wood and installed eavedrip.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Model City Roofing
Thank you so much for the kind words! We do our best to make sure our customers are happy. We appreciate your future referrals and your business. Taylor Black Marketing and Project Management North Florida Roofing
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Roof Cleaning
FAQ
Model City Roofing is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Model City Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Model City Roofing offers free project estimates.
Yes, Model City Roofing offers eco-friendly accreditations.
No, Model City Roofing does not offer a senior discount.
No, Model City Roofing does not offer emergency services.
Yes, Model City Roofing offers warranties.
Model City Roofing offers the following services: Roof Replacement & Installation.