Model City Roofing

Excellent, responsive, cost-conscious, knowledgeable, dependable, they knew all about very various size of roof and work through some difficult structures and city permitting . I have used them for metal as well as shingle and been equally pleased.

I hired Model City Roofing to complete a soft wash and RoofShield coating on my roof. My roof is 12 years old and was showing signs of age (mold, mildew, granule loss) and I wanted to extend it's life for as long as possible before needing a full roof replacement. The results are amazing...the roof looks brand new again. Very impressive! The crew was prompt, polite, and took great care to protect the plants and bushes around my home. Highly recommend Model City.

The salesperson showed up on time. His car had signs advertising for PIPELINE LAWSUITS. Why not NORTH FLORIDA ROOFING???? Who does this person work for???? I ask him for a business card. He did not have a business card. He did have a sales contract. He ask me if I wanted my skylights replaced. A person experienced in the roofing business would not have to ask the customer that question. I ask him how long he had been in the roofing business. His reply was 2 years. He told me that he was a mortgage broker prior to entering the roofing business. I ended the inspection and thanked him for his time. Use extreme caution when hiring a roofing contractor.

Great, once we finally got rolling the crew was professional, quick install, proper cleanup of my yard and shingles look great!!!!

The service was wonderful from the very first meeting. I felt very comfortable pursuing an insurance claim through this company. When i was trying to decide on a roofer there were so many companies that were pushy and made me feel uncomfortable. Until I met Kevin from North Florida Roofing. He was very responsive to all of my concerns and I felt good moving forward with him. The members of the office staff were always polite and handled every process of the claim efficiently. They always lived up to what they said they were going to do. John the project manager took the time to speak with me thoroughly, i never felt rushed or unimportant. I would definitely recommend them to anyone, as a matter of fact they were recommended to me and i am so glad for it! .. and of course, the end product- our roof looks fantastic!

It went great. The staff is great, very helpful and friendly. They worked with us and the insurance company. They were timely and fast once the job started and the clean up was amazing. We were very please from start to finish.

Service was excellent. Great product and quick turn around time.

Excellent job! The quality of the work was very good, and they replaced the wood over several areas including a large area over the garage where there was a major leak. As there was some storm-damage, insurance covered a majority of the cost (though I did pay for the wood-replacement as my insurance did not cover that). Time from initial ins-adjuster inspection to job-start was approx. 5-6 weeks, the job itself took up to 2 weeks (they did run short of shingles, but were able to quickly & professionally complete the re-roof). They also worked with the city-inspector to ensure a satisfactory completion & compliance to code. One thing I would suggest is that they use a better waste-disposal as the dumpster-trailer used had flat tires & work-trash easily blew into the neighbors' yards on windy days. Still, this contractor is highly recommended.

Did not do the work with them. Used another vendor due to bad experience during quote process and my followup investigation of company revealing several problems with contracts and licensing. Wanted me to sign over my insurance rights to them.

It went great. I spent about 45 minutes in their office, a little while with paperwork and then choosing shingles. After that it was hands off, they took care of the rest

Company did a good job and was very professional. Very accommodating and finished in a timely manner. All employees were friendly, went above and beyond to make sure we were pleased with the results. We've had strong winds and rain right after the roof was finished and it's holding up nicely, we're very pleased with our new roof.

The roof installation itself was great...done in 2 days. No major issues. There was some difficulty in getting the final insurance paperwork completed.

It was excellent. They worked with me. Everything was explained to me well. The cost was better than any other contractors from whom I had spoken.

They were not only on time,but even showed up early both days to get a jump on the job. I have no complaints that I can think of. Everything went better than I expected.

Flawless, everyone worked hard to help me with my home.

What a fabulous group to work with, from the very beginning. Each and every person that I've dealt with was polite, courteous, and professional. This group made something that I, quite honestly, was not looking forward to having to deal with, into a virtually seamless process. I'm most amazed with the installation crew, I have a fairly large roof (approx 31 squares), with a high pitch, and these guys showed up at 7:30 am and were finished by 6pm, and I'm talking start to finish...I'm still shaking my head in amazement! Thank again North Florida Roofing for doing a beautiful job!!

First we needed it to file a claim with our insurance company, then the roofing company took care of the rest which is the communication with the insurance company. After the approval by the insurance company the roofing company decided to move forward and started getting the materials for the replacement. The insurance company schedule the contractors after 3 weeks and they worked very efficiently and it was done the same day. They took care of garbage and they were good people. After that the insurance company received the second part of the check and finish the paper work with our mortgage company and insurance company. We are so happy with this company and we do appreciate their business. We highly recommended this company.

In my devastated state, overwhelmed by roof destruction, I turned to North Florida Roofing. This company looked and listened with empathy, goodness and mercy, they are bounded licensed and insured which gave me confident to do business with them. Their response was quick, steadfast and punctual. North Florida Roofing was carefully observant. Their work ethics included good judgment, standards and system codes of which all were per excellence. I really felt they understood my feeling of my home being the highest purchase in my lifetime and the ability to keep a roof over my family?s head. North Florida Roofing promised excellence and Platinum protection and they stepped up to the plate. Components used increased my roof protection, not to mention the color scheme came in colors that matched my home and community. The undrlayment (Rhino) used gave another added protection. When it rains, the rain just beads up & runs off like water on a ducks back. In my estimation, North Florida Roofing is highly recommended, they did an outstanding job on my roof per excellence. Wendy R

It went well, I was just looking around to see my options before making any final decisions. Highly recommended

Very reasonably priced. Super quick to respond and finished the job with 0 issues very prompty. With so many in need of repairs in the area, we assumed it would take a while for them to start on our roof. That was the case at all. Would definelty recommend doing business with this company. The entire crew was very pleasant.

Went ok but thy left nails in the yard which caused me a flat tire and a punctured foot (twice). They did not install ridge vent that I requested. They were still in my yard at 10:00pm cleaning up. (guess that's why they missed the nails.

Based on neighbor's recommendation, we have left 3 messages over 9 days requesting a call back to schedule a quote. While we realize that this is an extremely busy time in the roofing business, I'm disappointed that we have not at least received a callback acknowledging receipt of messages. We feel like they do not need our business. Neighbors indicated they were extremely slow starting the job but once started they finished timely and did a good job. It's a shame since we were leaning towards them based on feedback from others.

North Florida Roofing recently replaced my roof and did an outstanding job! They were very professional and worked with me through the entire process, including assisting me in filing a claim with my homeowner's insurance company. The only issue was the length of time between giving them the insurance check and having the work done - about three months. However, the crew completed the job in one day, and I am very pleased with he finished product. I would highly recommend them!

He came out to replace my roof from flooding, he did a good job on the roof, however, he had told me he was going to take pictures of the old roof and the new roof to compare and also for my insurance company, I have called him once a week since May 20th where he kept telling me he was "working on my report" finally I called and asked for them on 7/29/14 and said I need those pictures are you going to send them, he said no and hung up. He didn't clean up after himself, my son got 2 flat tires from roofing nails, which I have a receipt for. He wont reimburse me for those.

OK. We have a 1957 single story, concrete block home with a slight pitch (1/12) approx. 2100 sq ft. Homeowners Insurance cancelled our policy effective 09/01/2014, our roof was deemed too old (roof was about 14 years old). Did not like this, but unfortunately it made sense. So I researched and called 3 difference companies for an estimate. First company came out quickly but measured incorrectly and gave an ASTRONOMICAL bid (over $16000.00). Second company came out IMMEDIATELY measured roof quickly and correctly gave us a written estimate and thanked me for my time. Third company came and measured, but it was 10 days before they got back to me with a bid, only after I called them three times, was given many excuses but no action. I went with North Florida Roofing and Repair, the second company. They came and went EXACTLY when they told me. Mark Fries was extremely professional and knowledgeable. His crew is superb and very efficient. His company did a wonderful job. Mr. Fries returns phone calls within the hour, he shows up when he says he will (as does his crew!!) He explained exactly what they would do and answered questions with knowledge and respect. What started out as a very stressful situation, turned into the most pleasant home repair I have ever experienced...and my husband IS a General Contractor. If you have roof issues, do yourself a favor, go ahead and get the 3 estimates....that only makes sense, BUT MAKE SURE to contact North Florida Roofing/Mark Fries, his company is simply the BEST and I do not believe you will find a better more reputable roofing company in Jacksonville.