Description of Work: Rebooted computer, got rid of virus and malware. improved com0puter functioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cherry W.
10/2015
4.0
computer repair
 + -1 more
IT WENT WELL. THE TECHNICIAN WAS PUNCTUAL, AND PROFESSIONAL. HE EXSAINED THINGS AS WE WENT THROUGH THE PROCESS
Description of Work: updated system, installed virus software, removed virus and malward
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$325
Jan T.
02/2013
5.0
computer repair
 + -1 more
Convenient to home. Knowledgeable and helpful. Completed the task quickly.
Description of Work: New sound card. Found malware and removed. General file cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
WILLIAM B.
09/2012
3.0
computer repair
 + -1 more
My computer was giving me some software problems. I phoned the repairer. They never returned my call.
Description of Work: I phoned due to PC problems. The repairer never returned my call.
Rating Category
Rating out of 5
Wendi R.
09/2012
5.0
computer repair
 + -1 more
The experience was fine. They fixed the problem at a very reasonable price. However, they did not keep regular hours and did not return phone calls.
Description of Work: They have repaired various laptops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
Response from Mobile Computer Repair
I want to first thank Member publicly for providing this feedback. I further acknowledge that we have had issues in the past with returning calls to customers and our shop hours are sometimes unreliable. The latter problem results from the nature of our business as we oftentimes must leave the shop unattended to take care of a customer on their premises. We did have a problem returning calls at one time due to our inadequate phone messaging system. We have since implemented a much better method/system and we believe we have made improvements in that system. There is a time discrepancy involved here. We actually performed the work on Member's laptops back in 2010. But, recently we took advantage of the tools at Angie's List to solicit feedback from our clients. Wendi responded to that feedback request. I have separately contacted Wendi to thank her for the feedback and to offer her a promotional discount for any inconvenience she suffered while we were learning about our shortcomings. I am confident those issues are resolved at this point. - Pat
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Service Categories
Computer Repair,
Phone Service - Cellular,
Computer Sales
FAQ
Mobile Computer Repair is currently rated 4.7 overall out of 5.
No, Mobile Computer Repair does not offer free project estimates.
Yes, Mobile Computer Repair offers eco-friendly accreditations.
No, Mobile Computer Repair does not offer a senior discount.
No, Mobile Computer Repair does not offer emergency services.
No, Mobile Computer Repair does not offer warranties.
Mobile Computer Repair offers the following services: Computers & Computer Equipment-Service & Repair,Computers & Computer Equipment-Service & Repair,Computer Network Design & Systems