About us
Business highlights
22 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
4.611 Reviews
Showing 1-11 of 11 reviews
David K.
09/2017
remodeling
+ -1 moreFinally showed up for initial consultation. We discussed the project. He said he would get a proposal to me in a couple of days. Never heard from him again. What a waste of time and total lack of professional courtesy. Complete jerk!
Description of Work: Bathroom remodel / new shower tile and floor tile
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Response from Michael's Custom Tile
Dan C.
09/2017
ceramic tile, electrician, lighting
+ 1 moreThe tile was removed day 1, day 2 the electricians wired the kitchen for outlets and under cabinet lighting, day 3 the tile was put in place, day 4 the electricians installed the lights and outlet strips, day 5 the drywall was patched and sealed. All of this was done seamlessly with daily communication both from Greg Michael and the work crew. Every day the kitchen was completely cleaned up (as well as any areas that the crew walked through) and left very clean. The crews were absolutely professional, knowledgable, friendly and punctual. I always knew who to expect at the house and when. The kitchen is so nice to work in and looks wonderful!
Description of Work: we had the old backsplash removed and a new one installed in the kitchen and had under cabinet lights installed as well as outlet strips put in so as to not be seen on the backsplash.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,200
g F.
08/2017
ceramic tile, flooring contractor
+ 0 moreFriendly before and during the service but the tiles are bucked up and uneven in places creating tripping hazards. Baseboards were not put down as they were by the original builder. "Non staining" grout was put down discolored in patches". He never responded to my complaints once he collected his money. JOKE.
Description of Work: Removed carpet ourselves; he removed small areas of old tile and installed new tile with "non staining grout" which cost alot extra and he touted as the latest and greatest.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$7,000
Michelle P.
11/2016
ceramic tile, electrician, flooring contractor, lighting, home remodeling
+ 3 moreI went into this thinking I was just expanding my shower and moving the tub. He offered suggestions on how to totally revamp the layout of my bathroom. He took what was going to be wasted space and gave me a spa like bathroom. Not only did he meet my expectations, he exceeded them. This is the second bathroom Greg has remodeled for me. I thought he had outdone himself a couple of years ago taking my kids bathroom and making it a grownup bathroom, but this remodel is off the charts.
Description of Work: Completely gutted and remodeled my master bathroom
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$15,000
Juan G.
02/2016
ceramic tile
+ -1 moreunknown
Description of Work: Greg was responsive, even though he is clearly very busy. We had a brief interaction on pricing that was helpful, honest and clear. A professional in every way. Didn't work out for this project but we will be calling again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| responsiveness |
Yes, I recommend this pro
Scott M.
12/2015
ceramic tile, electrician, hardwood floor
+ 1 moreunknown
| Rating Category | Rating out of 5 |
|---|
Response from Michael's Custom Tile
Andrea P.
06/2015
ceramic tile, hardwood floor
+ 0 moreVery professional, quick work time, came when they said they would.
Description of Work: Wood floors, tile, and base board.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
James L.
07/2014
remodeling
+ -1 moreWe used Michael's and he did a great job. It was done a couple of months ago and it was a great experience overall. He worked with us. We had a custom design thing going on and he did it to a tee.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Robert D.
05/2014
ceramic tile
+ -1 moreGreg Michael did an absolutely wonderful job. He was always professional and prompt. His work is of high quality and he uses high quality materials. He provided a shedule and was complete on time. He managed all contractors. All I had to do was select the tile and the new lavatory and shower faucets. Bid was well in the ballpark of other bids but I felt most comfortable with him from the beginning. He is very personable but professional. No surprises on schedule or final price. After each day, and often during the day as needed, he cleaned up and even wet mopped the bathroom to minimize dust. Our Master Bathroom is absolutely beautiful and will last longer than any one of us. I highly recommend Michael's Custom Tile.
Description of Work: Demo Master Bath, floor tile and shower, except cabinets.. Removed floor tile and demolished shower. Replaced shower water pan and walls. Waterproofed complete shower using high quality Schlueter shower seal method and materials. Modified shower by moving shower head to opposite wall and added two shower wall nooks. Tiled complete Master Bath room floor and around the garden tub. he managed the complete job including jack hammering of shower floor to add a vertical drain, plambing, sheetrock repair, and new glass measurement and installation.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$9,000
Doris D.
02/2014
ceramic tile, remodeling, home remodeling, lighting, electrician
+ 3 moreGreg tore down the shower, replaced the rotten wood, had new fixtures, light and fan put in and remodeled and tiled our entire shower with stone. It looks fantastic. Greg does fantastic work!
Description of Work: We had our master bath remodeled in 2006. Were having mildew problems. Greg found that the former remodeler never waterproofed our shower. He had to tear down the entire shower and rebuild and tile.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$9,000
Response from Michael's Custom Tile
Sheryl K.
04/2013
ceramic tile, home remodeling
+ 0 moreGreg Michael's work is beautiful, and his price is reasonable. He is meticulous about his tile work, and our bathroom looked amazing when it was finished. Not only is he a great installer, he is a very pleasant person to have in your home for weeks. He was always respectful of our home, putting down sheets/blankets when he was in and out with messy materials. He didn't leave the bathroom a disaster when he left after his work. He was very easy to work with and accommodating as we ran into some minor glitches along the way (none of them related to his tile work). He was even in touch when he was on a short vacation, checking on work that was being completed in his absence. We look forward to having Greg remodel more bathrooms and kitchen in the future. We are thankful that he was recommended to us in the beginning of the remodel process as we were exploring contractors to do the work. He is a true professional and a nice person on top of that.
Description of Work: Greg Michael pulled out our entire existing master bathroom (cabinets, bathtub, sinks, toilet, tile, shower enclosure, etc.). He did a great job cleaning up after the "demolition". He then laid the tile on the floor, shower floors/walls, backsplash, tub deck along with a decorative listello in the shower and tub backsplash. He also installed a small corner stool in the shower as well as 2 recessed niches in the shower for shampoo/conditioner/soap. Greg had many of his own contacts (plumber, shower enclosure, drywall, painter, carpet), all of which were good quality and eliminated the need for me to find good subcontractors. He coordinated all of the appointments and kept me in the loop as far as the bathroom's progress. Greg consulted me on my preference for tile patterns, ideas, etc. Even after the tile was finished, he came back periodically to check on the work of the subsequent subcontractors to make sure that their work was up to his standard. Greg was more like a contractor than a "tile installer" since he oversaw every detail of the remodel.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,500
Contact information
unknown, Jacksonville, FL 32224
http://michaelscustomtile.com/Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Electrical,
Kitchen and Bath Remodeling,
General Remodeling,
Lighting,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Glass Block,
Marble and Granite,
Countertops and Backsplashes
FAQ
Michael's Custom Tile is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Michael's Custom Tile accepts the following forms of payment: Check
Yes, Michael's Custom Tile offers free project estimates.
No, Michael's Custom Tile does not offer eco-friendly accreditations.
No, Michael's Custom Tile does not offer a senior discount.
No, Michael's Custom Tile does not offer emergency services.
Yes, Michael's Custom Tile offers warranties.
Michael's Custom Tile offers the following services: We specialize in kitchen and bathroom remodeling but no project is too large or too small. We handle all aspects of the remodeling including design, plumbing, electricity and light carpentry work. Additionally we install stone, hardwood, laminate, carpet and glass block.
Contact information
unknown, Jacksonville, FL 32224
http://michaelscustomtile.com/Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PM