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Mercury Carpet & Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Mercury Carpet & Flooring is a locally owned Flooring company providing everything from Hardwood to Carpet. We are committed to providing a truly exceptional customer experience

Business highlights

54 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Expert Installation. Luxury Vinyl Plank, Hardwood, Laminate, Stone, Cork, Bamboo, Travertine, Ceramic Tile, Carpet, Marble, Commercial Carpet, Solid Vinyl Tile, Free Estimates. Tile removal. Wood removal. Dustless tile removal. Commercial carpet removal. Floor removal.

Services we don't offer

Carpet cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
10%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 132 reviews

Jose Y.
08/2017
5.0
carpet installation, flooring contractor
  + 0 more
honest people and do a great jobs
Description of Work: replaced carpet in 4 bedrooms, living rooms / family & hall way

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,207

Response from Mercury Carpet & Flooring
Thank You!

Kathy J.
03/2017
5.0
flooring contractor, carpet installation
  + 0 more
It is to be completed next Monday.
Description of Work: Replace carpet and pading main stairwell and second story great room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Staci C.
03/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replaced carpet in rental property. The job was well done and for a good price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mark B.
02/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jennifer T.
01/2016
5.0
flooring contractor, carpet installation, hardwood floor
  + 1 more
.
Description of Work: They removed existing carpet and tile, old vanity and toilet. They hauled debris away at the end of each workday, They leveled the concrete and prepared the area and installed hardwood floors throughout 1,400 sq. ft. Condo including one flight of stairs. Also installed decorative baseboard throughout. Cristal advised us and helped us select the wood. She was extremely knowledgeable about all aspects of the different wood options, the installation, and also had a good decorating eye and excellent ideas. The installers were conscientious, professional, courteous, and friendly. They did an excellent job and we felt very comfortable having them in our home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

robert V.
10/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: very professional on time and curtious a good company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mercury Carpet & Flooring
Thank you.

john F.
09/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Perfection.
Description of Work: Pulled up carpet in living and master and installed matching travertine, plus repaired some areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Mercury Carpet & Flooring
Thank you [Member Name Removed].

Claire J.
07/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Installed 1000sf of carpet in 3 rooms. Carpet did not perform well. Dan contracted Shaw carpet, provided pictures and written review of product. Shaw refunded our money completely and we decided to change our option to tile and Mercury Carpet is handling the project. Dan and staff are total professionals. We will probably do our next project ( window blinds/ shutters) with them also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lark W.
07/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: I highly recommend this organization. I was selling my father's house which came with very old carpet that had to be replaced. They promptly gave me an estimate, made recommendations throughout the process, and performed the work quickly. The price was fair and Mercury made the whole experience very easy on me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey F.
04/2015
4.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Wood look tile in all the main areas of the house. The grout work was not good. They came back and the grout is better but not great. I would not use them again for this type of tiling. The carpet they laid in the bedrooms is awesome. The workers are very nice and polite.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Robert R.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed. Carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gwen P.
12/2014
5.0
carpet installation, flooring contractor
  + 0 more
Great Job
Description of Work: Installed laminate flooring in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Wesley H.
12/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replaced carpet in house. Job well done. Punctual, efficient, knowledgeable, friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

John C.
10/2014
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria B.
07/2014
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Please be aware that this was on early 2000 so I cannot rate price

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert F Marsh J.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Laid carpet we had purchased elsewhere. Although the carpet layers where independent subcontractors, and where incredibly good, kudos to Mercury Carpets for the arrangements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

BRUCE M.
03/2014
5.0
carpet installation, flooring contractor
  + 0 more
They did a good job.
Description of Work: They replaced every carpet in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Joy B.
01/2012
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
dVisited Mercury carpet on Saturday and met with Dan.? Reviewed samples and selected 8.? Dan set up a home visit the following week.? Great first impression as Dan was on time and showed up with additional samples he thought we might like.? Dan measured the area and emailed us a proposal.?? We took a few days to decide.? Believe it our not we did not get a pressure sales call from Mercury carpet.? After verifying cost etc...we decided to book Mercury Carpet.? Set up a time and date.? Great first impression the two man crew was on time and very professional.?? The job took 5 days...started at 9:00 Monday and finished 3:30 Friday.? The crew was on time every day.? The crew cleaned up daily which helped us as we did not leave the house during the job. The only advise I'd give is cover anything you don't want to dust off, as the dust from tile removal was quite extensive.? Nice touches include installing felt pads on all furniture as well as providing a new sweeper which the crew used to clean the entire floor prior to completing the job.? Overall our floors are beautiful and the the job was on time and on schedule. ? Now the best part the crew ended up with overage and Dan adjusted the final bill. ? I waited a few days to post this as we were still looking over the floors.? I've got no complaints and would happily hire Mercury carpet..
Description of Work: Remove 18 inch square tile in foyer and breakfast nook area. Remove old carpet and replaced 5 inch wide wood planks in the Foyer, large great room, dining room, office, and two hallways. Install molding for tile/wood transition areas. Finishing touches include quarter-round installation. The job included removal and disposal of old carpet and tile material. They moved all furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Diedra P.
11/2011
5.0
carpet installation, flooring contractor
  + 0 more
I was contacted by George who works at Mercury Carpet for a carpet installation in my home. I am in the military stationed in San Diego, CA, but my home is in Jacksonville, FL. I was very appreciative of his knowledge and willingness to work with me. They even provided a military discount (i'm not sure if that's standard but it helped). I was sent photos and color swabs of the different types of carpet, was allowed to select, and was even provided his expert opinion. We communicated via phone and email. I was able to pay by credit card and he worked with my property manager and the tenants to do the installation. The carpet was laid within 5 days of payment (had to schedule the best time with the tenant). Mercury Carpet personnel were honest, caring, and professional. I got only half the house done but plan to get the rest complete. I went to Angie's' list to find them (and told them so) and I will definitely do business with them again.
Description of Work: Carpet purchase and installation for a single family home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

LORI D.
06/2011
5.0
carpet installation, flooring contractor
  + 0 more
I have used them twice. The second job in 2011 was removal and replacement of conventional carpet. The installation was absolutely beautiful and done very quickly. The first job in 2010 was for woven sea grass. I was in a time crunch to have damaged carpet removed and replaced. They were very responsive, their price was lower than the competitor quotes I obtained, and they did a great job. There was initially some question on the installation as the sea grass can be out of square when purchased, moves when installed and shows if it's not totally square. They came back and made the carpet more square along a couple of edges. I would definitely recommend them.
Description of Work: Removed and replaced woven sea grass carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Melissa B.
04/2011
5.0
flooring contractor
  + -1 more
All of the staff (sales, installation) were easy to deal with and worked hard to get things done quickly. Works installed the flooring in one day, and completely cleaned up after themselves. They did a great job and I have no problem recommending them to others. The work was done professionally.
Description of Work: Mercury Carpet removed carpeting and installed laminate flooring in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

ALLISON G.
01/2011
5.0
carpet installation, flooring contractor
  + 0 more
Business owner was immediately available in shop to discuss my needs. I had found a carpet sample in another store and wanted that product; he explained that different vendors sell the same product under different names, so while he was sure he had the product, he could not find it under same name. He called the vendor and cross-referenced the names to find the right one, then checked it with me (brought it by my office). When he measured the room at my house, he let me know that I would pay significantly less if I chose not to carpet the closet (since I would then have to pay for the remaining width of the piece which would not be used). I chose to carpet the closet anyway, but appreciated the information up front. Work was done beautifully and on time and he and his employees were a pleasure to deal with.
Description of Work: Carpet installed in one bedroom of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

alice B.
08/2010
4.0
carpet installation, flooring contractor
  + 0 more
Check their measurements-their estimate was more than what was actually needed for job
Description of Work: commercial carpet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

CHARLES P.
02/2009
5.0
carpet installation, flooring contractor
  + 0 more
Excellent job. Arrived on time, very professional and moved all the furniture. The job looked great and they finished easily in one day. Another company told me it would take 3 days.
Description of Work: Installed new carpet throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Carolyn M.
03/2008
4.0
carpet installation, flooring contractor
  + 0 more
Purchased Tactesse nylon carpet. Carpet was very nice, installation was professional, although the carpet was not delivered to Mercury by the manufacturer until later two weeks later than estimated. The installers moved all the furniture, took out the old carpet, and put in the new carpet. They then put back all the furniture. There were four installers, so work progressed quickly.
Description of Work: Carpet purchase and installation in one very large and two regular size rooms and a stairway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Contact information

5911 Beach Blvd Beach Blvd At University Blvd, Jacksonville, FL 32207

http://www.MercuryCarpets.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Marble and Granite,
Interior Design and Decorating

FAQ

Mercury Carpet & Flooring is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Mercury Carpet & Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Mercury Carpet & Flooring offers free project estimates.
Yes, Mercury Carpet & Flooring offers eco-friendly accreditations.
No, Mercury Carpet & Flooring does not offer a senior discount.
Yes, Mercury Carpet & Flooring offers emergency services.
Yes, Mercury Carpet & Flooring offers warranties.
Mercury Carpet & Flooring offers the following services: Expert Installation. Luxury Vinyl Plank, Hardwood, Laminate, Stone, Cork, Bamboo, Travertine, Ceramic Tile, Carpet, Marble, Commercial Carpet, Solid Vinyl Tile, Free Estimates. Tile removal. Wood removal. Dustless tile removal. Commercial carpet removal. Floor removal.
Carpet cleaning.

Contact information

5911 Beach Blvd Beach Blvd At University Blvd, Jacksonville, FL 32207

http://www.MercuryCarpets.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM