Mandarin Tile

I'd used Bruce before and he did a wonderful job retiling my guest bathroom. For this job he showed up the first day only to tell me he'd lost his jack hammer and couldn't find his drop cloths, and therefore couldn't do much that day until he found them. Two days later, a phone call at 6:30 am was to tell me his truck wouldn't start....he never showed up that day at all. One day he did work for 7 hours, but the rest of the days he stayed only part of a day. Because I wanted black grout used on the floor he told me I'd have to pay for new sponges and a grout float, which I went and purchased. The final morning he came to my house I told him he would have to leave by 11:30 since I had an appointment and needed to leave at that time. He tried to hurriedly finish the job, but was unsuccessful. The final conversation got heated and he told me he would not come back the next day, unless he charged me more money. When I returned from my appointment, I surveyed the damage: he had removed the bathroom door and it was not replaced; he had gotten black grout on my beige carpet (when asked about it he told me I could get my carpet cleaned); the metal stripping on the carpet was not replaced; there were black fingerprints all over the bathroom and vanity walls; the baseboards were covered with black grout; the baseboard paint was ripped up and will have to be repaired; the marble ledge on top of the shower wall was improperly installed; and there is construction debris down the shower drain - it's clogged and won't drain properly. So far I've had to hire someone to come and redo the marble shelf so that the shower door can be installed. I've contracted someone to come out and try to fix the drainage problem and repair the baseboards. The carpet will have to be replaced. His excuse for why the job wasn't done in a more expedient manner was that it took tile that is installed in a shower longer to dry than tile installed in a shower/bathtub combo. Then he had his wife call to apologize, stating he had a family emergency. It's too bad he caused damage to my home, took the supplies I purchased and any leftover floor tile, and refused to come back and finish the clean up/job. His tile work is very good...but the last day was a disaster and is continuing to cost me money to clean up his mess.

Bruce was friendly, punctual and definitely someone I'd use again. He has been tiling for decades and does beautiful work even for a picky person like myself. His price was not a bargain but worth it for his nice work. He arrived from across town at about 8am two consecutive days to tile, let dry and then grout the next day.

Bruce is dependable and always showed up on time. He worked very clean and neat and always cleaned up after himself. He even does handyman work and did some extra things for me while at my home. Bruce does excellent work and pays great attention to detail.

I like working with them. I was disappointed with the price. I would use them again in the future.

Bruce did a great job replacing my shower pan and retiling the shower. Also tiled my bath and kitchen floors. Showed up on time everyday and worked diligently. Cleaned up daily before he left. Would highly recommend his service.

He took out my bathtub and made a walk in shower. He did tile replacement on the walls. He installed a new floor. He put a seat in the shower. The work was beautiful. He came and immediately gave me the estimate. He showed up on time and finished in a few days. He did an excellent job.