Leister Construction LLC

Description of Work: Jason Leister came to our house to give us an estimate for kitchen/bath remodel on a 1940 home. From the beginning, I felt he was not listening or giving us a detailed plan. A remodel of a 1940 home was way out of his league. He did not anticipate the challenges of an older home. Jason gave us the HIGHEST bid (even more than a company that is known for their excellence but with a price tag). We told him our budget and he adjusted his price so my husband wanted to use him. I had 3 people tell me we were making a big mistake. The first 3 days we were asked to sign a change order for each day because something took longer or cost him more. The project was to take 4-6 weeks. It started September 3, 2012 and as of 1/29/2013, there is still an issue with a check. Yes, they had lost 2 of our checks and Jason had been leaving unprofessional emails and messages. Anyway, the project was one clustered mess after another. From constant change orders because we just assumed that this would be turn key but Jason Leister construction is not detailed unless you pin them down. Things were done out of order. I walked in on subs covering up the kitchen ceiling that needed to be redone, with new product. I found that they were putting kitchen cabinets in when there were holes and gaps from where the old ones were pulled out. The cabinet company came back 3 times to try and make things right. The counter tops guys came back twice because they messed up a windowsill and needed to redo some other areas. The man that did patched the wood floors was really good but we could not afford to use him to redo all the floors. He gave his price to his boss, then his boss added on to it and then it went to JL who added his profit. By that time, it was too much. Delay after delay. POOR communication. Horrible book keeping. Jason charges a "Supervision fee" but did not come around when we were home. We were unhappy with him but he would have his sub take the heat instead of making the customer happy and talking to us face to face. We lost all respect when he knew things were rocky but did not address us in person. He made no attempt to make things right. His roofer got into an argument with one of our other workers. The roofer was yelling at his head roofer on our roof one day for using someone that was not experienced. We had to have them come out to fix it TWICE. Painting had to be redone twice. The list goes on and on and on.

Description of Work: I contacted Jason Leister to repair and paint my front door at the suggestion of James Allen of Allen Masonry, a contractor who has high ratings on Angie’s List. I have a heavy French door with glass insets and wooden panels that were very worn and cracked. Neighbor kids had egged my front door a few years ago, and the egg became part of the finish. After doing an on sight, free evaluation, Mr. Leister sent me a proposal in an email attachment; he agreed to repair minor cracks to the sidelights, repair the separation panels of the stationary French style door, sand and prep the doors with putty, and then prime and paint the two parts of the door, as well as replace the weather stripping. He directed me to Sherman Williams to buy the paint because I could get a discount. But Mr. Leister paid for everything except the paint. Mr. Leister’s first visit was on time, and every other transaction was done in a timely, professional manner. He emailed me a detailed proposal for my approval, and it arrived a few days after the first visit. He sent me names of people to contact for recommendations (the people I spoke to praised Mr. Leister’s work) and copies of his insurers. etc. If I had to leave him an email message or a voice mail message, he was sure to contact me no later than the next day. Even before the work on the door started, I felt reassured that my small job mattered to him as much as any of the large jobs he typically does.

Description of Work: They did an estimate for me for handyman services.