Krystal Cleaning by Kate

can't begin to tell you...

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unknown

I've had an emergency financial and need to cancel my deal with Krystal Cleaning by Kate . No service has been provided. I wish to emphasize by no means anything negative with Krystal Cleaning by Kate, She was timely in responding , professional and very pleasant. Thank you ,John

She is wonderful. I like her a lot. She is a very nice lady and she did a very good job.

They were timely and did a really good job.

They offered a great service. They were very thorough, and the only downside was that I hoped to get more cleaning from the coupon.

On time. Great service. Our garage needed help and she got the job done. Pleased with the results. Will use them again in the future.

I did not go at all. I cancelled the appointment and got a refund prior to services being rendered. I have chosen to use a different company on Angie's List to do the cleaning. I did not feel comfortable having this particular service into my home.

Did not call or contact me in any way, very upset.

After receiving an email from Angie's List for a Big Deal Special for housecleaning, I contacted Krystal Cleaning by Kate to inquire about their schedule to make sure the appointment would not be weeks out. I was thrilled when I was told they had an opening Friday. I then told the owner I would go ahead and pay for it on Angie?s List. The owner asked me not to, that I could just give them a check on Friday, so I said fine. On Friday, the business owner called to say she was running late because of a personal matter. I told her it was fine. Later, she texted me to make sure I still wanted her to come, I said yes. PROS: The owner can really clean a bathroom and dust. CONS: Lacks proper cleaning materials and equipment. Mopping was done quickly and the results were disappointing. The vendor promised to come back and redo the floors. But after doing a very time-consuming and thorough search of the company and its owner, I am not comfortable having her return. Without giving a blow by blow account of the experience, my advice to anyone interested in hiring this or any company is to ask for copies of their licensing and insurance info. OR: 1. Check the City of Jacksonville?s website to make sure the business is licensed. 2. After you have confirmed they are licensed, do a business look-up on the State of Florida's site to make sure they are registered as well. 3. Most important, check the Duval County Clerk of the Court?s website (make sure you check both the Court Records and Official Records) to make sure there are no red flags regarding the business or person who is coming in your home. 4. Ask for a copy of the vendor's insurance. I blame myself for this costly and unpleasant experience. I should have moved on after reading the negative House Sitting review of September 24, 2012 and the vendor's long and excuse-filled response to it. On a positive note, I have learned that in the future, I must follow the steps I listed above, before hiring and allowing someone to work in my home!

She tackled the job. She got it all clean and then some.

She did an excellent job of cleaning & organizing my garage. I was able to get my 2nd car in the garage after that which I was unable to do prior to her visit.

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Katie is a very sweet person who worked hard and did not have to be supervised. Looking forward to having her back for every other week cleaning.

Katelyn is very prompt and professional and just a joy to work with! She showed up exactly when she said she would. She took everything out of my mess of a garage and put it all back in an organized way. She used extra desk furniture for organizing... great idea! She has very good ideas of how to organize things. She asked questions when she wasn't sure of items. We were able to throw out so many things. It's like a totally new garage. I love it! I will absolutely be using Katelyn's services again very soon... we're scheduling an appointment already to start on the inside the house!

Kate did an excellent job. A man's largest fear is having a woman organize his tools. She did a wonderful job. Removed and cleaned "stuff" in garage. Put all back in an organized and professional manner after wiping down counter and shelving.

Overall, everything went fine. We have no complaints.

Terrible......things were left for her to watch over as she sat the house for ten days.........dirty home... it has taken me ten days to clean the house. She is sweet, but don't be taken in.

She has a fetish about bathrooms.......she scrubs and boy do they look good...