Kitchen USA Inc

Customer service is very good. The installer is phenomenal. The quality of the cabinet is fantastic.

They do a great job. They're really good people to work with. We've had some other remodels done with them and never had a problem. They are always done on time, and never cut corners. They're just 1st class from start to finish.

They were very good. They don't bombard me with phone calls, they said when I'm ready to use them to call them. I would hire them again.

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unknown

Kitchen USA replaced our kitchen and master bath cabinets and counter tops. They did a fantastic job! Ken and his team were great to work with. We are very pleased with the quality and service we received! The prices were very competitive if not the lowest we found. Undergoing a renovation can be a stressful undertaking. Ken and his team went above and beyond to make this it as painless as possible. They kept us updated throughout the process. The work was high quality and was completed on time and on schedule! We would definitely recommend them and would use them again in the future. A++

unknown

I'll be upfront and say that if you pull up to the showroom it's not fancy. Not even close. And it can get busy. You can hear the workshop in the back. But take a few minutes to talk to Ken, Emma or Mei about what you're trying to achieve and you'll get a fountain of good advice that isn't directed at pushing you to the highest price items. My husband and I went to numerous tile and counter top stores, many with fancy showrooms and bustling staff but no one took the time to explain the different grades of granite, the cost trade offs and the risks and benefits like Ken did. He did not try to upsell us. When the time came for the countertops to be put in, I called the plumber who advised that I call back closer to the install date as countertop people often reschedule and fall through. Not Kitchens USA. They were on time, and left the place neat and clean, taking all the debris with them. Their costs were extremely reasonable and our new countertops look fantastic!

It was a great experience for our kitchen remodel. Prices were great and the cabinets were exactly what we wanted. Also had Quartz that we wanted and we paid 20 bucks less a Sqr foot. GREAT GREAT GREAT

I wanted to remodel my master bath so we stopped by Kitchen USA one day to see what they had. The guy at the desk was friendly and the selection of cabinets met our needs and actually were priced very well. We made an appointment for Ken to come out and give us a quote. Three days later Ken showed up to take measurements, etc. and we also had selected our tile for him to price out. On the way out the door, Ken said, and quot;I'll have this ready (an estimate) for you in two days.and quot; SIX days later we still hadn't heard back from anyone, so I called the office and was told and quot;We're just finishing up and will have it done by 5pm tonight.and quot; TWO days later I get the quote via email. As I mentioned - the cabinet prices were good, but the labor charges were WAY over what they should have been IMO ( I'm 60 years old and this ain't my first bath remodel!) so I called KitchenUSA and asked them about the high labor estimate. They offered me $150 off a $6,800 quote for labor... just for a tile rip out of my walk-in shower. We went somewhere else and got another estimate. HALF the laber cost for the same job. We spent the same amount of money, $15K, but upgraded the cabinets, tile and bath fixtures to stay in our budget. Sorry, but due to the total lack of timely responses and the complete lack of any kind of follow-up at all, I could not recommend KitchenUSA. I just couldn't trust them to perform in a timely manner.

Did good quality work and very professional.

We visited their showroom on Phillips highway. They were just moving in so there was not a lot to see actually. They scheduled an estimate to visit my mothers house where we wanted to replace/add some kitchen cabinets. The young man that came out was about 40 minutes late and they did seem a bit disoriented when we called after they were about 10 minutes late. However they did show up and the gentleman was polite and quick to gather the needed info (measurements etc..) he did a layout in a tablet computer and indicated he would have a quote for us in a few days. We did receive a email with a price, but it had no drawings and specifics. Just a price. I am working with my fellow siblings on the project for our mother and we wanted to compare several estimates. With no drawings or specifics, it was difficult to move forward with this company. We did settle for another local company instead. This other company did send us drawings to review and compare to other estimates. The final price we paid the other company was about $4000.00 instead of the $5000.00 quoted by kitchenUSA. I do want to add that I don't think we had a and quot;badand quot; experience, but they lost our business when they didn't want to share the drawings until we posted a deposit and signed a contract.

They installed new cabinets around our refrigerator and double door cabinets around our kitchen. They also installed the new granite counter tops of about 80 square feet. We had the little guy, the owner, come out and give us an estimate. They gave us all kinds of ideas and they were very good about finishing everything such as reinstalling the microwave which they had taken down. The cabinets are great. It is good quality and good value. They were able to do crown molding. Their price was pretty good compared to everyone else especially compared to the pretty work they did. We got the counter top through an outlet store where one of the workers from Kitchen USA met up with us to show us how each granite counter tops would match with the cabinet samples he brought out.