I requested consulting for a pond owned by my father, who, due to a recent hospital stay and medical diagnosis, could not care for his pond, and I knew nothing about what to do. They immediately made themselves available and provided helpful guidance and care! Very knowledgeable, professional, and caring! Afterwards, I showed pop pictures of what was done, and it brought a smile to his face! I will be using them in the future!
Description of Work: Water in the fish pond was low, filters needed to be checked, and guidance was required on how to care for large koi in the pond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie W.
01/2018
5.0
pool cleaners
+ -1 more
Could not ask for better service or more knowledgeable people. Love them, pond is now clean, working and stressfree.
Description of Work: Pond clean and new filter system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana H.
08/2016
5.0
pool cleaners
+ -1 more
They came out to give me an estimate which was very reasonable especially since another firm wanted to take the ponds and stream apart and rebuild them for which they quoted $15,000 as they only way to stop the water from draining. The called to confirm appointments in advance and were very professional. I have already recommended them to someone else. I am also happy to report that water is not draining out!!!
Description of Work: I needed two small ponds and connecting stream cleaned out as the pond was draining out of water in 2-3 days
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Helen B.
08/2015
5.0
pool cleaners
+ -1 more
unknown
Description of Work: They cleaned the pond and removed roots that were interfering with the flow. They did more than asked and charged less than half of what their competitor (Beautiful Blooms) quoted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jaimin S.
07/2015
5.0
pool cleaners
+ -1 more
I just purchased a house in the Jacksonville area, and with it came a koi pond. I had no experience whatsoever with taking care of fish or ponds. I called K&R Ponds, and they came by the house, examined the pond, and answered all my questions. They told me the pond was in good condition and offered advice about how to properly maintain the fish and filtration system without charge. Honestly, they could have told me anything, and I would have went along with it, but they were very professional and helpful. I will gladly use their services in the future if needed.
Description of Work: Examined the pond and filtration system
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles E.
06/2015
5.0
landscaping, pool cleaners
+ 0 more
unknown
Description of Work: I had an existing Koi / Goldfish pond that had a leaking plastic shell. |K & R Pond Care provided a large temporary holding pond to house the fish until they could get the materials and be available to build a new pond within the existing site, 3 weeks later. Rick and Kim brought all the materials and reformatted a new pond, considerably deeper, using a 45 mil liner, a large amount of landscape rocks and our existing pond pumps and filters. They did the whole pond construction process within a day and came back a week later to provide a new pump and filter with a UV feature to keep algae contamination at bay.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
NANCY R.
03/2015
5.0
pool cleaners
+ -1 more
They work very hard and did complete in the time frame. They did start later than originally stated but they kept me informed each step of the way.
Description of Work: Dug out old pond and installed new dry creek bed pond
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Patricia C.
01/2015
5.0
pool cleaners
+ -1 more
They were excellent. I had been searching for a company to repair my pond and fountain, as well as do a quarterly cleaning. They did a great job. I highly recommend them.
Description of Work: K & R Pond Care cleaned out my pond, fixed a leak and had it running beautifully!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Carolyn M.
10/2014
5.0
pool cleaners
+ -1 more
Excellent service! Husband and wife team, very knowledgeable and efficient. Have just bought a home which included a koi pond. We had no idea how to care for or clean. They came out, drained and cleaned pond. Told us what we needed to do for the upcoming year for maintenance and how to care for fish. Will definitely be using for our yearly maintenance or if a problem arises during the year.
Description of Work: Drained and cleaned our koi pond
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
debbie C.
04/2014
5.0
pool cleaners
+ -1 more
They put a new pump and also replaced the correct hose that someone before had used a garden hose which I didn't know till they told me and showed me. He really knows ponds very well. He even helped me fix a water flow problem with a pool waterfall that no one else could figure out how. And they don't even do waterfalls in pools only ponds. Nice people.
Description of Work: Put a new pump in my pond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$287
Susan M.
06/2013
5.0
pool cleaners, landscaping, fountains
+ 1 more
unknown
Description of Work: Im so happy with this great couple! After trying a few different fixes over the year , we, K&R, discussed the revamping of my pond. I couldn't keep up with my back. Great result. They put in UV/pump with a small filter outside of pond. First they cleaned it thoroughly and took fish out. Installed equipment. I'm am thrilled with result! No mold, mud and clear, fish happy. Filter easy access and easy to clean. All eqipment, installation, waterfall arrangement, pond cleanup, all labor was $400. Clean out was $185.
Rating Category
Rating out of 5
Yes, I recommend this pro
George H.
02/2013
3.0
pool cleaners
+ -1 more
I needed a swimming pool service. These people do only fish ponds. I would have rated the Overall Experience as N/A had that choice been available.
Description of Work: none
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Susan M.
08/2012
5.0
pool cleaners
+ -1 more
unknown
Description of Work: My fish pond (a converted hot tub) was dark green and everything I did, tried, or used didn't work. K&R came out twice and were wonderful. I got an education and was given choice or different fixes. No high push expensive equipment , just starting with basics. They were right on with everything and great people. I am more than pleased!! As far as I'm concerned the few competitors they have do not even come close and from experience I can say don't waste your time on them and call K&R. They do it all with a smile! Husband and wife team that love what they do
Rating Category
Rating out of 5
Yes, I recommend this pro
judith S.
01/2012
5.0
pool cleaners
+ -1 more
They were completely satisfactory and they did a lot more than other businesses would have done.
Description of Work: They take care of our ponds and clean out all of the aquatic growth. They also cleaned out all the growth around the pond.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Landscaping,
Fountains
FAQ
K and R Pond Care is currently rated 5 overall out of 5.
K and R Pond Care accepts the following forms of payment: Check
Yes, K and R Pond Care offers free project estimates.
No, K and R Pond Care does not offer eco-friendly accreditations.
Yes, K and R Pond Care offers a 15% senior discount.
Yes, K and R Pond Care offers emergency services.
Yes, K and R Pond Care offers warranties.
K and R Pond Care offers the following services: Pond Services, Fountain Services