Jax Furniture Refinishing & Upholstering

Absolutely recommend Jax Furniture Refinishing & Upholstery. They reupholstered 4 dining room chairs to perfection. Customer service is awesome (thank you Suzanne). Reupholstery was done with an expert eye to detail. Notes: I emailed and filled out online forms for an estimate to several other companies. Only Suzanne responded and did so right away. Once we made contact she never ghosted me, even after they had my chairs in-house. I delivered my chairs. They made it very easy and efficient. They also recommended that the fabric I provided would not work well on my chairs. I worked with Suzanne on picking out new fabric (free fabric samples). The chair reupholstery is incredibly professional. The chair edges and folds around the arms are perfect with no bunching. The underside of the chair is even finished cleanly. I just could not be happier and intend to have my bedroom armchair done by them next. Also, payment online was easy and the price very reasonable and worth every penny. ————- 2nd Review Had JAX Furniture reupholster my bedroom chair and ottoman. I supplied the fabric and they did an awesome job. They updated the original yellow chair style and added a great back pillow. Very happy and tell everyone I know about them. Thanks Suzanne and Bill!

They did a beautiful job to repair a table leg with a very bad break. After the repair you cannot tell anything happened.

Very informative but there is a 6 week waiting list

Postponed due to the virus. I will definitely follow up with them. Seemed professional and reasonable

The quality of the fabric was excellent and the chairs look amazing.

all went well. we dropped off furniture on Monday and picked up on Thursday.

Took weeks longer than told it would be.

The result was remarkable. The piece looks new, the repairs done invisible. I had no idea how beautiful the piece was under the 50+ years of grime and neglect.

They were easy to work with and did a lovely job. I now have them stripping a bookshelf and staining it for me. This is the third time I have used them.

They were very friendly and engaged, talked with me a lot about my furniture when I brought it in and when I picked it up. Very helpful with loading and unloading. Because of my interest in collectible furniture, proudly showed me some unusual pieces they were working on for other customers. All around good experience.

Excellent refinish job. The cushions on the chairs were too thick and they were more than happy to cut the foam down and redo them.

We had two items that needed reupholstering, the sofa arms had been ruined by our old cats, I had planned to have the entire sofa redone, but Bill looked at it and the extra material I had and said he could fix the damaged areas. He did this at the house, and the work was excellent, you would never know a repair had been made. I was thrilled, I like the pattern on my sofa and I really did not want the hassle of trying to find a comparable fabric. My husband's favorite leather chair and ottoman had also had been ruined, we felt it was a total loss and would be cost prohibitive to buy the 4 hides we would need for reupholstering both items. Bill suggested we visit a local leather dealer to see if they had suitable hides. We did this, found the hides we needed and they both look new again. We even had an old camel saddle recovered with the hide left over from the chair project, I cannot say enough about the great customer service, quality and caring and professionalism that I experienced dealing with Jax Furniture Refinishing & Upholstering. They are truly an outstanding company. Thank you Bill and Suzanne

Suzanne was great at keeping me informed on the progress, and getting further info for the completion of the work. Kevin did a beautiful job refinishing the wood on the rocker and Jose's upholstery work made this 1940's rocker look like new! Reupholstering can be pricey, but having our Mama's chair to enjoy again was worth it!

We had an excellent experience. Bill and Suzanne couldn't have been more supportive and professional. We'd recommend them for anyone looking for top quality upholstery work.

The secretary was moved from North Carolina to Florida, but it was in two pieces and we didn't know it. When the guys moving it picked it up it separated right in the middle. They did a fine job with it. It was rather expensive. They are very professional people and have a broad line of services. We were happy with what they did for us. It's the kind of people That you like. Their facilities were clean. Their employees knew what they were talking about. They kept us informed. They did the work in a timely manner as they gave us an ETA of the delivery of the product to them. We would use them again.

Workmanship was excellent and completed timely. Bill Kennedy is super to work with; friendly and knowledgeable. I have had several pieces refinished and reupholstered previously and will always call them for any future projects. Suzanne in the office is also a pleasure to work with for scheduling, etc.

Very professional organization to work with. Bill Kennedy, the owner, came to the house and evaluated the work requirement and gave a very detailed estimate. He was excellent at explaining the scope of work and their schedule. They have a big backlog, so be prepared to wait. They put you on a list and let you know when they are able to start your job. I decided to bring the piece to their shop and pick it to save the $150 pickup-delivery charge. Scheduling and payment arrangements are made with their office manager, Susanne, who is extremely nice and efficient to deal with. according to their website, they will give you a tour of the shop, which I did when I brought the piece to them. Very impressive, my guide was a very knowledgable craftsman named Byron. He is the person that did our job. Work was excellent. Bill Kennedy also gave us prices for refinishing an antique dining table and a favorite coffee table which we are planning to have them refinish.

Excellent! Everything is gorgeous! I found Jax Furniture on Angie's List. With all of their wonderful reviews, they are the only company I contacted. From the beginning they have all been terrific to work with. They picked up furniture three times from three locations, making it easy for me. All of the furniture is quite old (early 1900's and 1940's) and had not previously been refinished. The dresser and vanity had wood details missing and the tops had plywood covered with fabric. Jax Furniture did a fabulous job and they were able to replicate the missing wood and cover the plywood with mahogany. You'd never know this had been done. The furniture looks like it must have when it was new. They also did a fabulous job in reupholstering the chairs. if there is anything not perfect about the furniture, I haven't found it. They are a great company to work with and I highly recommend them.

I would give them an A now. After contacting Angies List, they rectified the issue. They got the chairs back to me right away, They reupolstered them and they looked excellent. l I was pleased.

From first contact through Angie's List, the provider was exceptionally responsive. We got an email response almost immediately. The provider came by looked at the sofa's condition and provided awritten estimate. His staff called to make an appt. for the repair within 2-3 hours of his estimate. Final work was performed very, very satisfactorily within a week. The person who came was Bill, he was very professional and helpful. I would definitely contact this business for other work.

My grandfather clock has been restored to the beautiful condition that it was in before the movers damaged it. I am tickled pink and would highly recommend Jax Furniture Refinishing.

The work was preformed sloppy, and careless the table was inoperable.

Sent an e-mail with pics of chair and ottoman to various companies in order to get a ballpark cost for reupholstery. Jax Furniture Refinishing and Reupholstery got back to me within a couple of days with specific pricing and info about how much fabric would be needed to complete the job. They gave me the option of supplying my own material or choosing something from their vendor - no pressure either way. Jax Furniture was not the least expensive quote I got but after reading through many websites and online reviews of the various companies, I decided to go with them and I'm glad I did. The reupholstered chair and ottoman look absolutely great. I chose a striped pattern and in the reupholstering, they matched the pattern perfectly from the chair body, to the back and bottom cushions through to the ottoman. The level of artistry and attention to detail is just amazing. One caveat: this is a company that takes the time necessary to do the job right . . . and there are jobs waiting ahead of yours. Don't expect to have your stuff back in a couple of weeks!

It went very good, they did a fantastic job.

Initial response was very prompt came and did estimate removed legs and said would take 2 weeks to repair. Called after 3 weeks to check and they couldn't tell me status & would call me back. Had to make several more calls before finally got a date when repair would be completed. A week after the new leg was repaired on our China cabinet it broke again fortunately it was still empty. Had it repaired by someone else.