Jack C Wilson Roofing Co

Roofing, Chimney Repair, Finished Carpentry and Woodworking,

About us

Big leaks? Damaged shingles? No problem! The roofing contractors at Jack C. Wilson Roofing Co. can handle any re-roofing or leak repair project no matter the size. With 75 years of experience and a long list of references, our customers expect nothing less than the best service. We are a family-owned and operated business that has focused on our clients for three generations. Our staff understands that you are the reason for our success. Our sales team is there to help the customer but no high-pressure sales.

Business highlights

78 years of trusted experience

Services we offer

Residential re-roofing and light commercial, modified bitumen systems, tapered roof systems for water drainage on flat roofs, all types of shingle roofs, tar & gravel roof systems, leak repairs, sky lite replacement, rework valleys, chimney flashings & various vent systems.

Services we don't offer

We do not service or install tile roofs or metal roofs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.8194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 194 reviews

Brian P.
08/2017
5.0
roofing
  + -1 more
So far it's an A. I haven't done a review yet because I want to wait and see. The cost was approximately $250. I think that was a good price; I think it was reasonable. For quality it's an A as far as I know so far - unless it leaks.
Description of Work: They fixed a roof leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Jack C Wilson Roofing Co
Thanks you for letting us know that you were satisfied with the repair we did for you. We appreciate the positive feedback!

Tom S.
08/2017
5.0
roofing
  + -1 more
They worked hard & cleaned up very well. I am very pleased with the work they did.
Description of Work: Had a leak that continually returned for over 5 years. The work they did addressed areas others did not. It rained as they were finishing & the area that would get wet was dry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,925

Response from Jack C Wilson Roofing Co
Glad to hear we addressed the problem area and all is looking good after the rain. Thank you for your feedback.

Jason P.
08/2017
5.0
roofing
  + -1 more
Everyone I dealt with was pleasant and professional. These people know what they are doing. We had a big thunderstorm the same day the repairs were made and there were no leaks. I should be able to get a few more years out of my roof now, but when the time comes to reshingle the entire thing, I will strongly consider this company.
Description of Work: Repair leak in roof.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
We are very happy to hear that we met your expectations. When you need a new roof we will be more than happy to provide you with guidance through the process. Thanks!

Erin K.
08/2017
1.0
roofing
  + -1 more
The job site is less than 5 miles from there office. I was informed that because they're busy they are only working their "bread and butter" areas and was basically told to go away after they tried to refer me to a much less qualified roofing company... Very sad, but typical behavior. For the record; I do not support tradespeople who cherry pick like this. Summary, unless you follow they're "bread and butter" model AND have a basically flat roof, they will blow you off. Remember, when things slow down, and they always do, I still will not hire you because of this type of thing. Sad, just very sad...
Description of Work: Roof leak, general maintenance.

Rating CategoryRating out of 5
professionalism
1.0


Response from Jack C Wilson Roofing Co
We are very sorry that you are so upset that we can not do work for you at this time. [Member Information Removed] is a zip code that is across the river from our office and has older and very steep homes. We do work in this area and all areas of Jacksonville on a regular basis, but at this time because of the inclement weather and increased amount of work it is impossible to service the entire City of Jacksonville with quality service that our customers deserve. We unfortunately have had multiple complaints on Angie's List because of this fact, and are trying to expand our business to accommodate all of Jacksonville and surrounding counties. We have no obligation to serve any side of town and when we do slow down we look forward to working with professional people and realtors who are courteous to office management, NOT people that hang up on our friendly office staff when they don't hear what they want to hear.

Hollis F.
07/2017
5.0
roofing
  + -1 more
Chris Voss did our inspection. He was on time, courteous and spent several minutes on the roof. His write up addressed the concerns. Jack Wilson has been a good service provider.
Description of Work: Needed an inspection prior to selling the home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
We are so pleased that you were happy with the service this company provided, especially our estimator Chris. Thank you for taking the time to let everyone know how happy you where.

Ragu S.
07/2017
5.0
roofing
  + -1 more
I had replaced three off ridge vents through Jack C Wilsom. Kyle owner's son was very nice, he is knowledgable and polite in answering questions. Kyle came for inspection. Harold, Kyle and Harold's other son came for work on time on a week end. They were quick and to the point in the work. I would hire them again if there is a need be.
Description of Work: Off ridge vent replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Jack C Wilson Roofing Co
We love to hear all that and appreciate the positive feedback. I will let them all know how pleased you where. Thanks!

LesLea E.
07/2017
5.0
roofing, skylights
  + 0 more
We had Chris with Jack C. Wilson Roofing come out and give us an estimate- we have had terrible experiences with roofing in the past-but JCW were extremely professional-they were very prompt- their secretary was very professional with calling me, setting up Appointments and calling to confirm them as well- they took great initiative to fulfill everything in the contract, the timing stated and even the completion of the roof was done earlier than expected- they did a great job and we would totally use them again...
Description of Work: New Roof, we had an original Roof that another company that had performed a lay over- which caused internal issues to our home-JCW ripped every thing off to the bare wood- very labor intensive-and replaced with a fresh 25 year warrantied new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Jack C Wilson Roofing Co
Thank you very much. We were so glad to be able to help.

E P.
07/2017
2.0
roofing
  + -1 more
The service provided was not a good experience!
Description of Work: I called Jack C Wilson to get an estimate on a complete new re-roof. When the young lady answered, I told her what I wanted. She placed me on hold and came back to the phone and asked me what was my zip code, which I gave to her and she placed me on hold again. After several mins, she came back to the phone and stated that they were not doing any work in the area of town with that zip code due to the amount of work that they had pending. This was probably a flat a-- lie! This could have been easily stated when I first called. It sounds to me that they pick and choose who they want to do business with, which is pretty sad in 2017! Thanks, but No Thanks!

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Response from Jack C Wilson Roofing Co
We are very sorry you feel that way. We unfortunately have to limit the territory we service when we get this busy due to the hurricane and recent amount of rain. Obviously we hate turning down work, but because of the busy work load we must, so we can still provide each client quality A+ service. At this time, we are not servicing Nassau county, Baker county, or Northwest Duval. We will open these areas again as soon as possible. We have notified all office staff a strict outline of the exact areas we are working in as to not waste our customers time. We appreciate your feedback and will always strive to make our company better.

Robert D.
07/2017
5.0
roofing
  + -1 more
Went well. Got quick accurate estimate. Workers showed up on time. Got job done right and quickly. Price was fair for the work that they did and how quickly they completed it
Description of Work: Replace shingles from several places on the roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Jack C Wilson Roofing Co
Great. Love to hear that all went smoothly. We appreciate your feedback.

Yoko S.
06/2017
4.0
roofing, chimney repair
  + 0 more
A lot of patching tar visible on top of replaced roofing shingles. This is not visible from the ground so I did not complain. I would not use this roofing company again because I do not consider this A quality work.
Description of Work: Siding for chimney stack replaced. Rotted roofing around chimney areas repaired.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jodi O.
06/2017
4.0
roofing
  + -1 more
The person in the office wasn't friendly but the sales rep was very friendly. It took a few months to replace the roof because of hurricane season. The quality of the work was good but the clean up leaved to a lot to be desired. I am still finding debris in my yard and in my attic.
Description of Work: Replaced roof.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Jack C Wilson Roofing Co
We apologize for the unfriendly start to your experience with our company. During that time we were very hectic trying to service all of our customers and future customers. We have since hired more help in the office to allow more time to be spent with each customer. We are always happy to come back to any unsatisfied customer, and if you will allow we can come back at you convenience. Thank you for your business.

Phil P.
05/2017
5.0
roofing
  + -1 more
Great crew that made fast work of a big job. All American hard working guys that knew what they were doing, kept busy and finished up in 2.5 days.
Description of Work: Complete reroof, repair tree damage, replace damaged rafters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Jack C Wilson Roofing Co
Thank you for taking time out of your busy schedule to let us know you were satisfied!

Megan H.
05/2017
5.0
roofing
  + -1 more
They responded promptly and provided a repair quote. They were able to schedule and complete the repair within the time frame agreed when we signed the quote proposal. The roofer who completed the repair was prompt, courteous, and cleaned up thoroughly after he was finished.
Description of Work: Repair roof related to small leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
We are thrilled to hear all went well for your repair. We strive for excellence and very happy you were satisfied.

Ron R.
05/2017
5.0
roofing
  + -1 more
From the start, Chris, the estimator, provided me with 3 options. I chose the best option (re-roofing the entire patio and fixing the valley in my existing roof on house). He quoted a price that was extremely reasonable considering the work involved. On the day the roof was to be installed, a crew of professional installers jumped on the job immediately. A well seasoned crew who knew what to do in an efficient manner. Clean up was immaculate. I couldn't be happier with the job performance and the warranty - quality company!! A+++++, highly recommended.
Description of Work: Leaking roof/flashing between house roof and patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Jack C Wilson Roofing Co
As a company we are always thrilled to hear a job well done! Thank you for letting the site know that you were completely satisfied with the work we provided.

Paulette S.
05/2017
5.0
roofing
  + -1 more
Everything went fine. The work was completed in a timely manner.
Description of Work: I needed my roof repaired so I received an estimate. After estimate I decided to get the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
Always happy to hear that all went well with project. Thank you for the feedback!

brenda S.
05/2017
5.0
roofing
  + -1 more
work was performed on time and as agreed upon
Description of Work: newshingle roof and new flat roof were both done

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
We appreciate you letting us know that we did meet your expectations. Thank you!

Peggy A.
05/2017
5.0
roofing
  + -1 more
They were very professional completed the job in a timely manner and were competively priced.
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
Thank you for reviewing us. We appreciate the positive feedback.

Dianne P.
04/2017
5.0
roofing
  + -1 more
Everything went smoothly from estimate to repair.
Description of Work: Some soffit work and loose shingles due to storm which caused small leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
Very happy to see your entire experience went smooth. Thank you!

Pamela S.
04/2017
1.0
roofing
  + -1 more
Horrible Service- Don't even think about hiring them!! Made an appointment for an estimate to be done on our rental roof. Day of the appointment had a workshop so called to change appointment time. Vendor agreed to the new time of 4pm as opposed to the old time (3pm) that had been scheduled earlier. Left my workshop and arrived at our rental at 3:30pm and waited until 4:17pm. No show of vendor (estimator). Finally called to find out where the estimator was. They said that they had been there and already left-said they had gotten there at 3:30 or so. I said impossible as I had gotten there before the appointment time. I asked why they did not wait until 4pm-(or wait for the client in general) they said they had which was untrue ( as I had been sitting on the back of my truck talking to my renter for at least 45 minutes). Besides the appointment was for 4pm which I brought up. Comments made by the estimator were that they had other afternoon appointments (great way to make a client feel like they are really important!!) and that I initially had a 3pm appointment. I said yes I did but that I was a professional and had called earlier in the day to change the appointment and the vendor agreed to a new 4pm appointment. If you cannot do an appointment don't agree to the change!!! That simple!! I commented that I would have liked to walk the property together and that I had some other estimates that I wanted included in the roofing project. Horrible service. No customer service !! If a customer is going to spend $6000 to $10,000 on a roof +, the vendor darn well better wait and talk to the client -otherwise you are treating us like dirt !!! Remember we are your bread and butter! Did not wait for me, client as I had other things to discuss with them that I might have liked done besides my roof. Bit of advice-treat your customers how you would like to be treated and learn some customer service skills!
Description of Work: It is really what they did not do!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jack C Wilson Roofing Co
This was definitely an unfortunate situation and we want to start with apologizing for any issues. The estimator was at the home and I really can't understand how you missed each other. I realize since you had to come all the way over there that you must feel very frustrated. The estimator called you several times on both your home number and cell but you did not answer. She also sent you a text trying to reach you. She did get on the roof and has the estimate for you. She and I both told you we had it and would be happy to mail it or email it to you. This is not how our company conducts business and again we apologize for the mix up.

Lynn K.
04/2017
5.0
contractors, roofing, siding, chimney repair, skylights, woodworking
  + 4 more
Chris gave me an estimate which I felt was the most comprehensive of the 3 quotes I got and price-wise, he was right in the middle. He included options in case I needed a new chimney cap (I did) and rotten wood replaced (I did) and even drove me around the area to look at roof colors. He or Michael came by several times a day to check on the progress and answer my questions. I had a small issue with the eave drip metal in one spot which I pointed out. Before I knew it, it was replaced - no hesitation, no hem hawing, no eye rolling . . . it got done! The roof looks great . . . yard was cleaned up. I would definitely recommend to others.
Description of Work: complete re-roof of 2000 sq. ft. home, including new skylight, ridge vent, and wood repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,600

Response from Jack C Wilson Roofing Co
We strive to make sure each customer has our individual attention and things are completed according to our company high standards at all times. Glad to hear your process was thorough

Tina L.
03/2017
5.0
roofing
  + -1 more
Fantastic. Very prompt. Very professional. Very willing to answer any questions. I have referred this company to Three of my neighbors, and all used them.
Description of Work: Main house roof and two story garage roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
We love to hear that a customer is so responsive that they refer us. Thank you so much for the positive feedback!

Marjorie H.
03/2017
5.0
roofing
  + -1 more
They were very professional and responsive. My roof was fixed in short order. They also removed an old satellite dish and repaired the area where it had been fastened to the roof. They gave me a discounted price to remove the dish since they were repairing the flashing at the same time. I would absolutely recommend this company.
Description of Work: When my roof developed a small leak, I had no idea which roofing company to call. I had heard some horror stories from my friends who had bad experiences with their roof repairs. I called another company who came out and told me that the problem was the plumbing flashing on a roof vent. However, they said they couldn't do the repairs for several months due to the backlog of work resulting from hurricane Matthew. I waited 2 months and never heard back from them. I reviewed Angie's List and decided to call Jack C. Wilson because of the great reviews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Jack C Wilson Roofing Co
Thank you for letting us know you were satisfied with the job we did.

Richard C.
03/2017
5.0
roofing
  + -1 more
No issues. Work was done in a professional manner. They blew off all of the spanish moss and fireworks found on the roof first. They were prompt and finished the job as promised.
Description of Work: roof shingles lost seals due to high winds from hurricane Matthew. Needed to have shingles resealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Jack C Wilson Roofing Co
Thank you for taking your time to let us know that you were satisfied with the job we did for you. We truly appreciate your positive feedback.

Robert S.
02/2017
5.0
roofing
  + -1 more
Great. They repaired the leak which was caused by a home design flaw.
Description of Work: Roof leak repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Jack C Wilson Roofing Co
Wonderful to hear that we were successful at helping solve your issue. Thank you for the positive review.

Jason T.
02/2017
5.0
roofing
  + -1 more
My Father In Law was ill and in long term care. After Hurricane Matthew, I went by his home to inspect any damage. I noticed a handful of shingles missing and started calling places on Angie's list. Most of them had no time, or were weeks out. I spoke to Donna and explained the situation, she was AMAZING. Took care of the inspection, and the NEXT day the shingles were replaced. I'm very pleased with their level of service.
Description of Work: Missing shingle replacement at my Father In Law's residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jack C Wilson Roofing Co
We are so pleased to hear that Donna was able to be so responsive in your situation. Thank you for taking the time to let us know that you were happy. If you need us in the future just call. Thanks!

Contact information

4522 Saint Augustine Rd, Jacksonville, FL 32207

http://www.jackcwilsonroofing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
CCC049358
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Chimney Repair,
Finished Carpentry and Woodworking,
Skylights,
Unfinished Carpentry,
Siding

FAQ

Jack C Wilson Roofing Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Jack C Wilson Roofing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jack C Wilson Roofing Co offers free project estimates.
Yes, Jack C Wilson Roofing Co offers eco-friendly accreditations.
No, Jack C Wilson Roofing Co does not offer a senior discount.
No, Jack C Wilson Roofing Co does not offer emergency services.
Yes, Jack C Wilson Roofing Co offers warranties.
Jack C Wilson Roofing Co offers the following services: Residential re-roofing and light commercial, modified bitumen systems, tapered roof systems for water drainage on flat roofs, all types of shingle roofs, tar & gravel roof systems, leak repairs, sky lite replacement, rework valleys, chimney flashings & various vent systems.
We do not service or install tile roofs or metal roofs.

Contact information

4522 Saint Augustine Rd, Jacksonville, FL 32207

http://www.jackcwilsonroofing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM