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House of Lamps & Shades Inc

Lamp Repair, Lighting, Ceiling Fans,

About us

Been in business over 40 years. We walk and spec all jobs. We match both local and Internet pricing. Lifetime electrical warranty on all fixtures.

Business highlights

55 years of trusted experience

Services we offer

Light Fixtures, Lamps, Shades, Ceiling Fans, Home Accents

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 1-10 of 10 reviews

Kelsey E.
04/2022
1.0
furniture repair
  + -1 more
Sharing this review on behalf of my mother who bought this furniture from House of Lamps & Shades yesterday… We bought some furniture yesterday. Please note the 81” teak bench purchased from House of Lamps & Shades. John loaded it onto his trailer, alongside furniture he had purchased at other locations. On the way home, less than ten miles away, he noticed the back slats were falling off. The pieces appear to have been glued on (poorly glued or even not glued on in some cases.) I called the company first thing this morning and they said, “No refund; it’s not our problem. Once it leaves the store, we are not responsible.” She told me we shouldn’t have had it on a flatbed. (I am wondering two things- who has room for an 81” item in their vehicle. And secondly, furniture should be able to withstand this drive… unless it’s already damaged.) She was rude and defensive. Still a “No.” I told them an appropriate response would be, “I’m so very sorry that happened. Of course a full refund will be given.” Or “Absolutely, we will refund. We stand behind our products.” I was told the owner would call me back. He didn’t. I called again this morning. This time a different lady answered the phone and she already knew about this situation and said, “It was in your possession when the damage happened.” She went on to tell me that another customer bought the exact item and had it on her flatbed and it was perfectly fine. I mentioned that shows THIS bench was faulty. The back slats were glued in. (See the photos.) I would like to publicly say this is terrible customer service and bad store policy. I’d like to pose a question for all who read this (and I hope this travels far and wide) Why would anyone buy an item from a place that doesn’t back up their products? This place sells light fixtures (and more) that are thousands of dollars. I went there to consider buying light fixtures and brought home pictures of ones to consider. That won’t be happening. And I hope you don’t trust them with your lighting purchases either. I will publicly update this situation should they reach out and refund or pay for the bench to be fixed. Please note this is the first time I’ve ever spoken ill of any business.
Description of Work: Furniture Fell Apart!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Saul W.
03/2020
5.0
lamp repair
  + -1 more
OUTSTANDING! It wasn't necessary; only thee reostat mechanism needed replacement and that took 2minutes!
Description of Work: Replace the electrical unit in a lamp

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathleen D.
08/2017
4.0
lamp repair
  + -1 more
Job was fine except that the first time it was done, the wire was not routed through the appropriate hole in the base, so that the lamp's metal base was standing on the wire. (Not good) My husband returned to the shop and they corrected the error on the spot.
Description of Work: Had lamp rewired.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mary T.
05/2017
5.0
lamp repair
  + -1 more
Lee was great. He fixed my lamp in a couple of days. They also have a great showroom. Don't hesitate to see Lee or his staff for all of your lighting needs. Mary Lee
Description of Work: Rewire floor lamp and add dimmer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

David G.
03/2017
5.0
lamp repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Eve M.
02/2017
5.0
lamp repair
  + -1 more
Great! Three repair was done well and promptly. They worked with me to find the shades I needed in the price range I requested.
Description of Work: Lamp repair and purchase shades for two lam ps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lenore W.
01/2017
5.0
lamp repair, lighting
  + 0 more
Large selection and friendly service, we will definitely go back to them.
Description of Work: Replacing a hard-to-find lightbulb and a 20-year old lampshade, the lining was cracked and broken. We wanted the same size and style but without the liner. They showed us several options, and we chose a very nice silk one that was just perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mary S.
02/2016
5.0
lamp repair
  + -1 more
unknown
Description of Work: They re-wired an old lamp and helped to pick out the correct new shade. Smart, knowledgeable and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

William G.
06/2015
5.0
lamp repair, lighting, ceiling fans
  + 1 more
We shopped many, many lighting stores during the course of our home remodeling. Some had been recommended by one of our contractors. None had the right combination for us: nice lighting at a reasonable price. We had driven past House of Lamps and Shades many times this past year and finally decided to give them a try. We are glad we did! Vanessa and Lee have helped us immensely. They listed to what rooms we needed to find fixtures for, the look we wanted and then made suggestions. They found great lights within our budget - keeping in mind quality and style. We never felt out of place there or needing to spend a fortune to find something nice. Very refreshing from some of our previous experiences. Both ladies, Vanessa and Leona, were patient with us and found lights for us after doing considerable research pf products from numerous vendors. Excellent customer service!
Description of Work: Provided us with lighting and fans for our entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

VICKI N.
10/2013
1.0
lamp repair, lighting
  + 0 more
ey On July 3 I took in a lamp to be evaluated and fixed. As was never called as to the nature of the problem, but was given an estimate of possible 50.00 repair. After hearing nothing I called on September 20 andwas told a part was coming from china and they were waiting. In years I have not experienced this kind of wait for a part, being that international exchange is so efficient. ept for my call no contact was made with me as to the wait, or possible delay. This is October 1, and I still have heard no response or information, except for my contacting them. i will remove my lamp today, from their possession, and start all over. I should have checked angies list!
Description of Work: Provider did nothing, except keep my lamp in storage, claiming a part was being waited for.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

    Contact information

    11690 Beach Blvd, Jacksonville, FL 32246

    www.hols.us

    Service hours

    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lamp Repair,
    Lighting,
    Ceiling Fans,
    Furniture Refinishing and Repair

    FAQ

    House of Lamps & Shades Inc is currently rated 4.3 overall out of 5.

    Monday: 9:30 AM - 6:00 PM

    Tuesday: 9:30 AM - 6:00 PM

    Wednesday: 9:30 AM - 6:00 PM

    Thursday: 9:30 AM - 6:00 PM

    Friday: 9:30 AM - 6:00 PM

    Saturday: 9:30 AM - 6:00 PM

    House of Lamps & Shades Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, House of Lamps & Shades Inc offers free project estimates.
    No, House of Lamps & Shades Inc does not offer eco-friendly accreditations.
    No, House of Lamps & Shades Inc does not offer a senior discount.
    No, House of Lamps & Shades Inc does not offer emergency services.
    Yes, House of Lamps & Shades Inc offers warranties.
    House of Lamps & Shades Inc offers the following services: Light Fixtures, Lamps, Shades, Ceiling Fans, Home Accents

    Contact information

    11690 Beach Blvd, Jacksonville, FL 32246

    www.hols.us

    Service hours

    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 6:00 PM