HORIZON LANDSCAPING

Brian and his team were excellent. He was always either on time or early. Brian was very knowledgeable of all the plants and drew up a great plan. His team was very professional and worked hard and fast. They cleaned up every thing and even fixed some problems with my irrigation system. The estimated price I received was what I was charged.

I attempted to receive quotes from 4 different landscaping companies and Horizon Landscape was by far the most professional company. First of all, I was provided a free consultation in person and then I received an email in a timely manner with suggestions, a drawing of my front yard with new bushes and flowers, and estimated cost. After I met with Horizon, I tried to get in touch with 3 other companies for an estimate. One company never showed up and one never followed through because they never contacted me with a quote. The other company came to my house and suggested I go to a plant nursery in order to pick out my plants and then they would give me a quote. Needless to say, I chose Horizon because of their professionalism and quick response. I met Brian from Horizon at the plant nursery and he took the time to go over the types of plants that will be installed so that I could see them for the color and condition. Their schedule was booked a month in advance but I felt it was worth the wait. I honestly can say that I have no regrets. They showed up at my house promptly, had an adequate number of workers, and Brian stayed in order to supervise the work. Before putting the plants in the ground, they made sure it met my approval. Also, they were open to the changes I had made as to where the plants should be placed. After the work was complete, they made sure that my sprinkler system was working well in order to water the newly planted shrubs and plants. They did not leave any trash or debris! My front yard and driveway were left cleaner than before they came! I am extremely pleased with the finished product and I would highly recommend Horizon Landscape. It was a positive experience from beginning to end.

Horizon Landscaping said they would come out and look at it and make sure that if their worker did not make things right, they would. The worker showed up, nailed a few more nails and left two plants as an apology. By the time we got home, the two plants were dead and the landscaping looked no different. We have tried contacting both parties to correct the situation and have been blocked from Facebook and they won't return our calls. All we want is for someone to give us what we paid for. Now we have landscaping boxes that are split and weeds growing everywhere. We felt lied to and deceived. Going to court may be the only way to correct this, however, it may cost more than it's worth to obtain an attorney. Such a sad circumstance overall.

I was looking for somebody to redesign my property--front, back and sides. I wanted to build a dog run, install fence, do some hardscapes, lighting, planting, etc. I signed up with Horizon to do landscape drawings and photos and design it all out for me and then of course to quote the actual work. These guys do a lot of work in my neighborhood and it all looks nice. He came out, measured, took pictures, talked about what I want to do and then left. Some time later we received some files and pictures from his designer. Well, it wasn't quite right. It wasn't so much that the designs weren't to my satisfaction it was that the scale of the design was off. storage sheds, fences, existing decking, etc were materially out of place on the drawings. We went back and forth several times and it kept getting better but it wasn't great. We were going to proceed anyways. We went and met Brian at the nursery and chose all our plants. While there talking with him, we talked about fountains (he said go to Concrete Creations), we talked about irrigation (he gave me the phone number of another guy), we talked about hardscapes (he gave me the phone number of another guy), fences (he knows a guy), etc. The more I thought about it the more I started to feel like this project was going to be more work for me than it was for the people I was paying to do the work. I felt like I needed to be a general contractor which I am not. So for the price I was going to pay just for plants and planting and land clearing the whole thing never felt right. As it turned out, Horizon never called me back anyways to schedule the work which was fine. I found another company (reviewed separately) that did more work than Horizon was capable of doing for much less money than Horizon would have charged me just for plants! With Horizon I wasted months of my life and got a semi-usable landscape design for $400. Ultimately I was glad that I did not hire them to do the actual work.

Eric, who cuts the lawn, drives a big new truck that is messy inside. He only drives the lawn tractor, and can be surly and abrupt. His partner Bran is polite, intelligent and he too has a new truck. They also employ a secretary who is polite and responsive. The workers are all young and hard working. They seem to carry a large overhead burden. I thought overcharged for a two hour job ($150) for two workers, but refused to discuss it and abruptly stopped service without any notice or call. I had to call them to determine the issue. Eric, the large fellow who only drives the lawn tractor is abrasive,sullen, and easily agitated. Brian the landscaper is affable, smart and likely a great landscaper. He acknowledged his partners sullen demeanor. For landscaping they are probably fine, but the Lawn service is quirky and Eric's team is stressed http://horizonlandscapingjax.com/