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HomePro Inspections

Home inspection, Energy Efficiency Auditing, Real Estate Agents,

About us

HomePro has inspected over 31,634 homes since 1994. We were the first company in NE Florida to use infrared on every home inspection and have done more infrared inspections than any other company. When experience counts, choose HomePro! Our Certified Master Inspectors are available for appointments available 7 days per week.

Business highlights

30 years of trusted experience

Services we offer

Energy & Water Audits, Infrared Home Inspections, 4 Point Insurance Inspections, Termite & WDO Reports, Mold, Water, Asbestos, & Environmental Testing, Commercial Building Evaluations, Construction & Remodeling Consultations, Wind Mitigation Assessments, Moisture Problem Consultations

Services we don't offer

Repairs & Remodeling Work

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 101-108 of 108 reviews

donald L.
04/2013
5.0
home inspection
  + -1 more
Very well
Description of Work: Doug was my inspector and did an awesome job. He answered all my questions and was very informative. This was my first home inspection and I was very happy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

Response from HomePro Inspections
As the President of HomePro Inspections, every piece of feedback that we get is of great value in our quest to always get better, even if we might have disappointed. That being said, it makes us feel great that when we have provided peace of mind during the home inspection process and the home buyer take the time to flatter us and share their experience.

david L.
03/2013
4.0
home inspection
  + -1 more
They did okay overall.
Description of Work: They did a home inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from HomePro Inspections
Wally Conway here, President of HomePro....really appreciate the feedback, hope that all is good with you and your home.

Debbie G.
03/2013
4.0
energy audit
  + -1 more
It was satisfactory.
Description of Work: They did an energy audit.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from HomePro Inspections
Customer - if there is anything we can do to clarify your energy audit or assist you in making upgrade decisions in your home, please let us know. We are your home consultants for life!

kyle N.
03/2013
4.0
energy audit, home inspection
  + 0 more
The service was just fine!
Description of Work: They did a home inspection and an energy efficiency audit on my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from HomePro Inspections
Customer - Wally Conway here, HomePro's President. We work hard to deliver great service, please let us know if there is anything we can answer about your home inspection. Thank you for your Angie's List feedback!

Steven B.
03/2013
5.0
home inspection
  + -1 more
It turned out great!
Description of Work: They inspected my home before I purchased it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HomePro Inspections
Customer- Thank you for your post to Angie's List! No matter the size, age or price of the home we are inspecting, we strive to provide peace of mind and a professional service. I'm appreciative for letting us know we got it right.

Ron G.
03/2013
5.0
home inspection
  + -1 more
unknown
Description of Work: They did a home inspection and it turned out well!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HomePro Inspections
It's great to have a Harvard review! What more could be said then "a wonderful job that turned out well". Pithy!

David Z.
05/2012
5.0
home inspection
  + -1 more
Fantastic home inspection service.
Description of Work: I would highly recommend HomePro Inspections. The team that showed up for my WDO and home inspection (Larry and Alan) for a home we are looking to purchase were very knowkedgeable, thorough and professional. The scope of their inspections were very detailed and that is what I was looking for. I was impressed with the service from the first phone call to the very end. If you are looking for a good quality home inspection, go with HomePro.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from HomePro Inspections
This client called the service he received "fantastic"! I love it when a plan comes together. No matter the size, age or price of the home we are inspecting, we strive to provide peace of mind. I'm thankful and appreciative to him for letting us know we got it right.

matthew O.
06/2011
1.0
home inspection
  + -1 more
it is listed above.
Description of Work: We decided to use this company for our first home purchase because our real estate agent suggested them. So after calling the company and getting a estimate well over twice the amount of any other company. We were assured that the price was worth it and that it was all inclusive. I even asked the woman when we set up the appointment if we had to pay more later as a joke because the price was so high and she laughed and assured us that we would not have any other out of pocket fees. So long story short the technician that showed up was very friendly but I found more issues than he did as I walked around with him. But other than that he did a good job he found a spot that had some termite damage. So he told us after the damage was repaired he would have to come back and check it. So two weeks later the same woman I spoke with to set up our first appointment called to set up the recheck, and she asked how I wanted to pay for the re-inspection!! I then lost my temper after trying to explain that we had went over this before we agreed to use them and she was very rude so I told her it was rediculious and I said a few choice words and quickly hung up to call my agent to tell her what they were doing. As I was talking to my agent I had a call come through from the OWNER of the company who basically jumped all over me and then told me that I was fired and they would not be doing business with me anymore!!! SO BE WARNED THEY ARE A TERRIBLE COMPANY THE OWNER IS RUDE AND HAS NO CUSTOMER SERVICE SKILLS. And their rates were astronomical compared to other companies. I hope this helps. Because they did nothing of the sort for me!!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$500

Response from HomePro Inspections
Wow, this is one unhappy person! Why they waited 5 years to complain is beyond me? I'm Wally Conway, founder and President of HomePro Inspections. I deeply regret that this person is unhappy with my company and my policy to be paid for the services that were requested and delivered. Given that this review has been posted more than 5 years after the date of service, I cannot respond to the specifics of this situation, given I have no memory of the incident; however, our internal notes indicate that this person did in fact curse at my staff as he says. I'm sure we could have arrived at an amicable resolution had this person demonstrated the willingness to be politel and reasonable. HomePro Inspections has an A+ rating with the Better Business Bureau, and I am committed to doing the best we know how for each and every customer, and am sorry that what we were unable to please this person.

Contact information

2950 Halcyon Lane Ste 201, Jacksonville, FL 32223

http://www.gohomepro.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
HI437
Trade License Locale
Florida
Trade License Authority
DBPR
Trade License Expiration
07/31/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home inspection,
Energy Efficiency Auditing,
Real Estate Agents,
Pest Control,
Handyman Services,
Lead Testing & Removal,
Mold Testing & Remediation,
Radon Detection & Reduction

FAQ

HomePro Inspections is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HomePro Inspections accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, HomePro Inspections offers free project estimates.
No, HomePro Inspections does not offer eco-friendly accreditations.
No, HomePro Inspections does not offer a senior discount.
No, HomePro Inspections does not offer emergency services.
Yes, HomePro Inspections offers warranties.
HomePro Inspections offers the following services: Energy & Water Audits, Infrared Home Inspections, 4 Point Insurance Inspections, Termite & WDO Reports, Mold, Water, Asbestos, & Environmental Testing, Commercial Building Evaluations, Construction & Remodeling Consultations, Wind Mitigation Assessments, Moisture Problem Consultations
Repairs & Remodeling Work

Contact information

2950 Halcyon Lane Ste 201, Jacksonville, FL 32223

http://www.gohomepro.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day