HOME DEPOT

Hardware & Home Improvement Stores, Flooring Sales and Installation, Windows,

About us

Additional DBAs - Hampton Bay Fan & Lighting Co, Home Depot Tool Center 116, The At-Home Services Inc Additional contact names - Frank Blake & Todd Tillman

Services we offer

Building supplies/electrical/heating & cooling/plumbing/appliances/bath/electronics/flooring/furniture/home decor/home fitness & recreation/kitchen/lighting & fans/paint & supplies/storage & organization/cleaning & janitorial/garden center/outdoor living/outdoor power equipment/hand tools/hardware/power tools/safety & security

Reviews

4.524 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
21%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.4
punctuality
4.5
Showing 1-24 of 24 reviews

Mary Z.
02/2018
5.0
flooring contractor, home improvement stores
  + 0 more
It went well.
Description of Work: Pergo flooring was installed in living and dining rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack A.
07/2017
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

brian M.
01/2017
5.0
flooring contractor
  + -1 more
.
Description of Work: We picked out a sink and I'm looking to have my floor replaced, but I'm not sure if I want to use their contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,800

Darrell P.
11/2016
5.0
appliance sales
  + -1 more
I had went to another company that turned into a horrible experience, so I went to Home Depot. I ordered the appliance and within 5 days it was here. No problem. I will absolutely continue to shop here for appliances.
Description of Work: Purchased a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Darrell P.
11/2016
5.0
appliance sales
  + -1 more
I will continue to use them for appliance purchases.
Description of Work: Purchased washer and dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,100

Christopher B.
05/2016
5.0
water heater repair, home improvement stores
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Wilfrid J.
03/2016
5.0
home improvement stores
  + -1 more
It went well.
Description of Work: Replaced a fence for me

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Joseph C.
12/2015
4.0
doors, home improvement stores, replacement windows
  + 1 more
I got a pair of French doors but then there were two glass side panels, one on each side. I guess it would be two doors and two windows. I got a good price with no interest for 2 years. It's very hard to get through to their people at the store level. When you call and the phone rings off the hook, naw, sorry. The guy that did the installation was the guy that came out and did the measurements first because the whole thing had to be custom made. He didn't explain things very well when he was here the first time to take the measurements. I got the impression that he thought I knew more than I knew, he didn't explain things sufficiently. Yet, when he came out to do the install, he was great. Except he did miss two screws. If there is a whole in a hinge, there is supposed to be a screw in there. I would use them again because of the quality point I am with my purchases and the interest free credit.
Description of Work: I got doors from Home Depot. I purchased the doors from them and they installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,500

James A.
07/2014
4.0
flooring contractor
  + -1 more
The sales person I thought was knowledgeable and helpful. I pay for the granite and the taking out the granite etcetera is part of the services.
Description of Work: I used Home Depot. I used the one at Regency Square to purchase granite for my countertop.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Connie W.
06/2014
5.0
home improvement stores
  + -1 more
Good, quality very good
Description of Work: Sod

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sam G.
04/2014
5.0
home improvement stores
  + -1 more
thry where on time and very careful
Description of Work: installed n ew refrigerator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

della W.
12/2013
1.0
replacement windows, home improvement stores
  + 0 more
Home Depot sent out a supervisor named Mike to measure. Then Provider never followed up. Said someone else (installer) would have to come out and measure again. This was the second time I have attempted to get windows with Home Depot. They send someone out and they measure and then they tell you the installer has to come out. And that never happens. Poor Customer Service on following up with customer
Description of Work: provider came out to give an estimate on replacing 9 windows and 1 patio door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
1.0

Yes, I recommend this pro
$11,000

charles V.
08/2013
5.0
home improvement stores
  + -1 more
I had good luck with them. They were fine. I don't about the price because I didn't pay for it.
Description of Work: I was helping a friend pick out stuff like tiles, vanity and other things from Home Depot for a bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom E.
07/2013
5.0
home improvement stores
  + -1 more
We visit them every week or so. The people there are great and they are helpful. Their prices are average.
Description of Work: We use Home Depot. We got miscellaneous yard stuff from there.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0

Yes, I recommend this pro
$20

Betty G.
07/2013
5.0
siding
  + -1 more
They were okay, but their prices were ridiculous. The contractors were really good. I got a new roof, and I had this company quote it. They were exactly double from what most of the other people were. On the other hand, the contractors who did the siding were excellent. They were punctual and they were with great workmanship.
Description of Work: I used Home Depot. They did all the siding job for me.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

William B.
04/2013
4.0
home remodeling
  + -1 more
Overall I suppose I am satisfied, even though there were a few and quot;bumps in the roadand quot; in the whole process
Description of Work: I needed to replace both of the toilets in my home. I thought I would get one, see how the experience went, and then if I was satisfied, do the other. I selected a toilet, it was a very good price ($88); there was a helper right there that had a cart and took me to the desk that arranges for the installation. That all went smoothly. They said someone would call me. The purchase was on a Wednesday, they called me the next day, but it could not be installed until the following Monday. I suppose that was acceptable since I did have the old toilet that I could use, but if I had had a non-working toilet, that delay would have presented a problem, especially since they told me they usually install within two days of purchase. I scheduled for 9am, but he came a little early. That wasn't a big problem since I was home but what if I could not be there until exactly 9am? The installation went well. I went back in a couple of weeks and repeated the process. This time did not seem to go as smoothly. I couldn't find anyone to help me right away. I finally found someone and then he told me to go and get a cart. I had to walk all the way to the outside of the front of the store and I couldn't find a flat-bed cart anywhere. Then I asked someone else and they told me to go to the lawn and patio area to the right side of the store. I finally found a cart, walked all the way back and then he told me he had a cart! That was a little frustrating. When they called me to schedule an appointment, she seemed to want to tell me when THEY wanted to come (the day, the hour) instead of asking me what was convenient for me. They day and hour she was suggesting were not convenient for me, so I had to wait an additional day to get the hour that I was available. A different installer came, and because the old toilet was not flushing well he proceeded to tell me that I might need plumbers, etc. He said a flange was broken on the floor and charged me an additional $45 to repair that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

KAIMI K.
02/2013
5.0
replacement windows
  + -1 more
We are very happy with Home Depot and they came to install windows. They were friendly. They were accurate. They were professional. I would like to give them an "A1" all the way through. Considering the price of windows and installation, they have been really fine. I am very happy with them.
Description of Work: I used Home Depot for replacing/installing windows for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Sandra S.
12/2012
5.0
flooring contractor
  + -1 more
Scheduled installtion took place when it was schedule no delays, yeah! The installer was excellant and took great pride in his work. We would love to see him again to do our bathrooms. The only thing was the base trim was lighter than the trim we saw at the store.
Description of Work: We had porcelein tile installed in our master bedroom. The selection at Home Depot was wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ronald T.
03/2012
5.0
plumbing, roofing, home remodeling
  + 1 more
Only one guy came out to do the work and he did the most professional job I have ever seen. I was very pleased with their service. I really looked around before having the work done and Home Depot came in with one of the best prices. We changed our decision of the tile pattern half-way through the project and he was able to change the tile with any hesitation and call the store of the materials.
Description of Work: I used Home Depot to remodel my bathroom, which included a new tub, toilets and walling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

dan G.
11/2007
5.0
bathtub refinishing, home improvement stores
  + 0 more
I like that fact that when they came and installed it, the guys stayed late to get it done instead of turning it in to a two day job.
Description of Work: They re-lined the entire shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

HARRY G.
05/2007
5.0
roofing
  + -1 more
They did a fantastic job and it was done on time just like they said it would be. We chose to pay a little bit more to Home Depot rather than going with another company because they guarantee their roofs for twenty-five years. The peace of mind the grantee gives you is well worth the extra money.
Description of Work: They put a new 1200 square foot shingle roof on our home and disposed of the old roofing material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

DON P.
02/2007
5.0
plumbing, home improvement stores
  + 0 more
The installer was here on time and were great. He completed the installations in about three hours. We are loving it. They were very nice and very good.
Description of Work: They installed two water saver toilets for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

08/2006
4.0
gutter repair
  + -1 more
Home Depot did an okay job. They work was completed, and it was done well. However, there was a communication problem between the crew and me. Otherwise, everything went well.
Description of Work: Home Depot installed gutters on the front and side of the house. They were one piece, seamless gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,000

08/2006
1.0
doors
  + -1 more
I like Home Depot, so I'd still go back. However, the first installer didn't know anything. He ruined the door trying to hang it up. Then, it took five months to get a new installer out with a new door. He did a good job, though. It was an unpleasant experience.
Description of Work: I bought a door from Home Depot. They arranged for the installation.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$1,200

    Contact information

    9520 Regency Square Blvd N, Jacksonville, FL 32225

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Flooring Sales and Installation,
    Windows,
    Doors,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Roofing,
    Plumbing,
    Water Heaters,
    Siding,
    Gutters,
    Bathtub Restoration

    FAQ

    HOME DEPOT is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: Building supplies/electrical/heating & cooling/plumbing/appliances/bath/electronics/flooring/furniture/home decor/home fitness & recreation/kitchen/lighting & fans/paint & supplies/storage & organization/cleaning & janitorial/garden center/outdoor living/outdoor power equipment/hand tools/hardware/power tools/safety & security

    Contact information

    9520 Regency Square Blvd N, Jacksonville, FL 32225

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM