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Home Depot

Flooring Sales and Installation, Hardware & Home Improvement Stores, Ceramic Tile,

About us

Additional Phones - (352) 332-7440, (386) 445-2497, (850) 422-2777, (904) 220-0822, (904) 269-3117, (904) 464-0046, (904) 541-0114, (904) 727-7574 & (904) 766-2818.

Services we offer

Appliances, cooling, electrical, flooring, doors, windows, kitchen, outdoor & plumbing.

Reviews

4.216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
38%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.3
punctuality
4.4
Showing 1-16 of 16 reviews

Rick C.
09/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Linda S.
07/2015
4.0
flooring contractor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeana M.
06/2014
2.0
flooring contractor
  + -1 more
Great selection of carpets available but limited styles available for install writhing 7 business days or less. Initial booking of measuring appointment was great. Guy who came out to measure was very professional. Ultimately the installation "deal" which has many loopholes was not only going to be double the price, but also they could not guarantee the date of install prior to us making a payment. Decided to go with local competitor. Saved time and money.
Description of Work: Good selection, poor timeframe estimates and price.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,300

Paul K.
04/2014
1.0
carpet installation, ceramic tile, electrician, plumbing, home improvement stores
  + 3 more
It's probably the worst Home Depots that you possibly go to. If you can avoid it at any cost, avoid that store. The employees are apathetic towards your requirements. They don't particularly care about whether the customer gets what they really need. They oftentimes try to upsell you on something you don't need. The store is busy and disorganized. The employees and staff are busy and disorganized, too.
Description of Work: I went to Home Depot for carpeting, roofing, lumber, plumbing, tiling, and electrical services.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0

Yes, I recommend this pro
$7,000

Debora K.
04/2014
5.0
flooring contractor
  + -1 more
When we first ordered the door and windows we had to wait for them to come in because they were a special order item. Then we made an appointment for the install. On the day of the install we were informed of the wrong door being sent so we had to wait and reschedule the install again. Once that was done everything else went pretty smoothly with the install. Scott, the installer was very professional and answered all my questions. The doors were beautiful. Scott and his helper cleaned up everything after themselves. The place was as they found it. The only problem we had was the door did not close easily so I called Scott and he came back the next day and fixed the minor problem with them. We have been very pleased with our new doors and the quality of them. We were given a follow-up call by Home Depot as to how we liked the doors and the work. We gave this job an overall A and we recommend using Home Depot for installation work to our friends and family.
Description of Work: Install a windowed front door with two sidelight windows, The new door was replacing two doors so the opening was wider than the new door even with the two side windows added. So the space had to be carefully measured to make it look nice. This was done using molding and was very professionally done. We were given a 10% discount on the price for being Military retired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Nancy G.
03/2014
4.0
flooring contractor
  + -1 more
Associate promptly loaded my truck with mulch, checkout was quick.
Description of Work: Purchased Mulch, fertilizer and other gardening items

Rating CategoryRating out of 5
value
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Cherie W.
05/2013
4.0
doors
  + -1 more
We went through them but we had a sub contractor help us. They were fine. At first one guy came out and went over the exterior doors. We had to choose the design, hardware and all that which was okay because he made sure we understood everything. When they came to install them, they took all the other doors down and put them outside on the side porch trash. They put all the doors up and they made sure that we knew how to fix them if they turn lose because sometimes they just fall off and it is only because of a screw that needs to do used. They made sure we knew how to fix it if one of the hardware was lose or anything it that. I appreciated that because some people will come and just put stuff here and not say anything. One thing I didn't like was when we were at Home Depot going through this and we had chosen the doors. We were under the impression that the price that they had given us what we paid upfront was for all the doors but we found out when the gentleman came that it was only for the exterior doors. We had to pay for the interior doors so I didn't like that. They weren't cheap and it cost us some money. We had already gotten into it but if he had to tell us ahead of time we probably would have gone somewhere else and got another quote to see if we could find something a little more cheaper. They weren't clear about their price. Everything was done when they said it was going to be done. As a matter of fact we got the doors quicker than they said they would be.
Description of Work: Home Depot replaced all the interior and exterior doors of our house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Susan S.
01/2013
5.0
flooring contractor
  + -1 more
NA
Description of Work: Installed 3 ceiling fans timely and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shekhar A.
07/2012
5.0
ceramic tile
  + -1 more
They have low prices.
Description of Work: We bought tile from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Delois C.
05/2012
5.0
ceramic tile, flooring contractor
  + 0 more
Their services were good. My experience with them was good. The price was same as the market price.
Description of Work: I used Home Depot for flooring work. They put down some tiles for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
05/2011
4.0
replacement windows
  + -1 more
Home Depot has not been in contact with me for a while. Since I signed the contract, I have not heard from them. The estimate was very quick and efficient. The estimate was good, but the follow up is bad.
Description of Work: Home Depot gave me an estimate for installing new windows. He gave me a price for what he thought it was going to cost. I signed the contract and gave him a deposit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNDA R.
08/2006
4.0
carpet installation
  + -1 more
I went to Home Depot and the sales rep ordered the wrong carpet than what I had asked for. I ended up just having to have the wrong carpet to lessen the hassle of ordering again. Everything else went well.
Description of Work: I bought carpeting from Home Depot for three rooms. They subcontracted someone to come out to install it.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$800

08/2006
5.0
roofing, home improvement stores
  + 0 more
I liked that Home Depot was punctual and polite. I also liked that the three guys they sent had great team work and got it done in 2 days. They also cleaned up after themselves very well. I would recommend them to others.
Description of Work: Home Depot replaced my old roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$14,000

08/2006
5.0
doors, home improvement stores
  + 0 more
As soon as the custom door was made, Home Depot came out and installed it. The installer did not leave until I was completely satisfied. I am very happy with the door and the work they performed.
Description of Work: Home Depot replaced my front door. They fixed the frame and storm door as well. The door had to be custom made.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

08/2006
3.0
carpet installation, home improvement stores
  + 0 more
Home Depot picked horrible subcontractors. First of all, I was on the phone with them for 20 minutes while they were trying to find my house. Finally, I went out and found them. It was a major problem that we had a language barrier.
Description of Work: I purchased five rooms worth of carpet from Home Depot. They arranged for the installation.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$4,000

07/2006
4.0
ceramic tile, flooring contractor
  + 0 more
Home Depot did a good job. Even though the setup process was a little confusing, when the contractors arrived everything went smoothly. I am happy with my overall experience.
Description of Work: Home Depot installed tile flooring in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,800

    Contact information

    855 Lane Ave S, Jacksonville, FL 32205


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardware & Home Improvement Stores,
    Ceramic Tile,
    Carpet Sales and Installation,
    Doors,
    Windows,
    Roofing,
    Plumbing,
    Electrical

    FAQ

    Home Depot is currently rated 4.2 overall out of 5.
    No, Home Depot does not offer free project estimates.
    No, Home Depot does not offer eco-friendly accreditations.
    No, Home Depot does not offer a senior discount.
    No, Home Depot does not offer emergency services.
    No, Home Depot does not offer warranties.
    Home Depot offers the following services: Appliances, cooling, electrical, flooring, doors, windows, kitchen, outdoor & plumbing.

    Contact information

    855 Lane Ave S, Jacksonville, FL 32205