Hammond Air Conditioning Inc

Excellent. Very professional. Guided and explained vinegar maintenance (which we had not been doing). Explained semi-annual maintenance and we bought program. Garrett Waters visited us.

I called on Hammond Air when my husband and I completely had it with our other AC company. I called initially to ask about service plans, and also to see if they did AC Unit Cleanings. In the upstairs of our home we have a separate AC unit. We were experiencing a musty, damp smell and for years we haven't been able to figure out what the problem was. So we decided to have the air ducts and AC unit checked out. To our surprise, we had years of mold damage inside the unit which was just circulating throughout the upstairs unit, vents etc. I discussed the project with the owner Brandon and he said they definitely did this sort of thing and would be more than happy to help! Due to some travel, there were some delays on my end scheduling the cleaning but we finally just had it done! Paul was our technician and he was so nice. Very knowledgeable as well. He was here for quite some time, so I know it was a big project. They did make some recommendations a UV Light and System cleaner, but due to some other costly home repairs we just had to hold off for now. We were very pleased with the work and look forward to working with Hammond in the future for our yearly services.

Brandon worked on the capacity for the required system, gave me a quote, setup time for the installation. The two technicians arrived on time, were very courteous and did a thorough job. Very happy with the whole transaction!

Quick and fast. Clean bill of health.

Hammond Air Conditioning has maintained our water to air heat pump for years, since they first installed it. They have consistently been reliable, on time for maintenance appointments, and their servicemen are extremely competent and professional.

It went great. They provide excellent service.

My husband had surgery and the next day while home recuperating we noticed our house was getting warmer. This was a Saturday evening when I called and left a message asking if we could get someone out the next day. Brandon called back within 15 minutes and said he was on his way. We were so grateful. It awful too be without an A/C in Florida, but to be without A/C after surgery is pure misery. Thank you Brandon and the whole Hammond team. You are the BEST!!

Ended up getting service agreement (systems are older) and black lights. More $$$ than anticipated but since this is Florida, we don't want the A/C to go out.

Tech found problem quickly. Cleaned out drain line.

I called around 3:30 p.m. on a Friday for someone to come out and fix our AC. John came out after 5 p.m. and looked at it and listened to our description of the problem. He suggested that there might be something wrong with the electric - and that he was not allowed take off our fuse panel and look behind it because they aren't licensed for that. He said we should contact an electrician instead. So, we got an electrician to come and check our system and he said it was fine. He charged us $125 for the call. So we called Hammond back again and this time Brandon came out and looked at the unit again and replaced the capacitor at around 7:45 p.m. He apologized for missing the problem during the first service call and - this was very nice - waived the cost of the second call for us because we had had to call out and pay for the electrician. We only had to pay for their initial visit.

Paul arrived right on time and immediately began doing a step-by-step assessment of the AC system, including cleaning the filter, etc. We had been having some problems with it getting as cool as we would have liked during the hottest days when the temperature was over 90 degrees. It ran constantly. Unfortunately, the unit is quite old and several problems were found. I decided the price to repair the problems was not worth it due to the age of the system. He took the time to give me an estimate of the cost of a new unit, but we decided to run this one, until it dies completely, hopefully making it through the summer. When it comes time to replace it, I will probably call Hammond. I was quite impressed with his recomendations and professionalism. I appreciated that he took a down to earth approach and didn't try to talk me into the new unit immediately when I said we would probably keep running this one as long as it was cooling sufficiently.

I feel like everything went great. The problem has been fixed and has stayed fixed.

It turned out real good. They were on time. The one thing I liked it was a small company, the owner is who I was talking with for scheduling and he actually came out when I had a unit installed. I have two units in my house. He gave me the quote and I like dealing with small service centres like that.

I don't usually provide a review for a service right after it's been completed. That's due to me wanting to confirm that the service provided proves itself through time. It's been about a year and a half since this service was done and all is well. There's a lot that goes into A/C units and a lot of ancillary components may be manufactured in places that don't necessarily have the best quality control. The starter capacitor on my compressor unit (the round or box like housing that usually sits outdoors) had burned out. Paul confirmed my suspicions and replaced the unit taking little time to complete the task. We talked of the relative quality of Chinese capacitors as compared to American made units and our personal opinions were in agreement. Unfortunately, all he had in his truck were Chinese manufactured capacitors so I settled for that as it was August and very hot outside. He then did a cursory check of my compressor's pressure and checked terminations. The price for the Chinese capacitor plus a reasonable markup was nothing that I could argue with and his labor was in line with what he had performed. I maintain the air handling unit (the rectangular cabinet that houses the filter and feeds your duct work; usually located in the garage or indoors) myself if at all possible. If I have a problem with something that would be more cost effective calling a professional or something that my disability restricts me from doing myself, I will certainly contact Hammond A/C first. Their work was first rate, the tech was friendly and knowledgeable, and the pricing was most assuredly better than I could have received by most other A/C maintenance and repair companies.

Very impressed with Hammonds service. I even had them drop off cards and my dad just had them out to service their unit and was equally pleased. Very kind honest and down to earth. I had many companies come out to do estimates to replace our units, but Hammond Air stood out above the rest.

The deal that I purschased did not covered the issue I had with my Air Conditioner. They came to check my air conditioner and replaced a part for $300 and after few weeks I had a problem again so they came again and changed the coil it for $600. The price was high. I don't have any problem with them or their service.

After noticing that our air handler (and possibly the heat pump itself) would not turn off, I consulted Angie's List for a coupon for a local HVAC repair company. I purchased a $45 coupon from Hammond that promised a $45 service call and repair. The company was efficient in getting a service technician to our house the next day. It took him about one hour to diagnose the problem as a bad zone control board and he quoted me a price of $600. He arrived a few days later, as arranged, with a new board. He installed the board in 30 minutes and gave me a bill for $689 for the repair and original service call. I told him that I had an Angie's List coupon for service and repair and he left to change the bill to $645 for which I wrote a check. When he handed me the bill, it showed that the charge was $645 ($600 for the repair PLUS $45 for the Angie's List coupon which I'd already purchased)! I explained that I had already purchased the coupon and the technician said that the charge was $600. By this point, I started to think something was very arbitrary with the way that he was determining price. I went to the Internet and found the exact control board that he had replaced for $150. So here are the questions I would ask Angie's List (who sold me the coupon) and Hammond who did the repair: 1. Hammond - The bill that I received did not detail the cost of the part and the cost of labor. If you can get the part for $150 (or less, as someone in the business), how much did you charge me for the 30 minutes it cost to install the part? 2. Angie's List - What exactly did I receive for purchasing a $45 coupon from Angie's List for "Service Call AND REPAIR"? I'll stipulate that the service call was the first day's visit when the problem was diagnosed, but what repair did I receive for the coupon? I feel ripped off. This is my first experience actually using Angie's List and I'm anxious to see how this situation is handled; it will determine if I continue to subscribe and recommend the List in the future or not. Let me also note for the record that the repair technician was personable, courteous and skillful.

Very professional: salesman fulfilled our request for a new furnace the next day. Installer was courteous and quick.

The best A/C company in Jacksonville. The owner Brandon came out and determined why I was having so many dripping issues from the ducts. The job, done by ANOTHER company, was a real mess. I have had air flow issues, noise issues and condensation issues (off the ducts) for a long time. Stained ceilings, poorly connected ducts, leaking air. These were issues I found personally, checking with a flashlight. I dealt with A/C companies before and been UNhappy. I feel so fortunate to have found Hammond through Angie's list. Brandon is brilliant about A/C systems and a trustworthy guy. He knew exactly what to do. Very customer focused. Honest pricing. I will ONLY use Hammond from now on. I call it as I see it. I give bad reviews AND good reviews. See my other reviews.

I?ve used Hammond Air in the past and they were extremely efficient and very professional which is the reason I decided to go with them again. I contacted them about our unit just prior to a holiday weekend. They immediately scheduled an appointment to check it out the following morning. After inspecting the upstairs unit, we were given the sad news that the motor had frozen up. The technician (Paul) did everything he possibly could do to get it jump started but sadly it would not give. Our unit was old so we had to make a decision to either replace the motor or go with a replacement system. Brandon (owner) contacted us that afternoon to give us quotes of what it would cost to fix the old unit and the cost for replacing the whole system. Brandon was very professional, he explain that he could either get out the following morning to replace the motor or schedule us for the following Monday to replace the unit. Since our downstairs unit was working (so we were not without air) we decided to have the upstairs system replaced. Brandon got us on the books the following Monday for the unit replacement. Come Monday morning, the install technicians (Mike and Kurt) were prompt with their arrival time, got the old unit pulled out and the new unit in and working by that afternoon. They were professional, courteous and cleaned up afterwards. As I previously stated, I?ve used Hammond Air in the past and will continue to use them in the future. I will recommend them to family and friends and anyone else who needs A/C work.

I have actually edited my review and changed the answer to the question "Would I use them in the future from No to YES!" The difference for me is, I would make sure when speaking to the guy giving me the estimate that we both clearly understand each other. I have left my original review below these are the events as I remember them. I "will" recommend Hammond to my friends and neighbors. The owner/manager of the company Brandon and therefore the company is very honorable. They said satisfaction 100% guaranteed on the website (which I did not even see that promise) Brandon called me agreed there was a disconnect in communications and ripped up my charge slip said there is no charge. He did not agree with me, actually sided with his employees... As an employee of my company I found that honorable as well. My bottom line, very friendly... courteous... probably very knowledgeable. My version of what happened. Brandon (the boss) came out to look at the site and provide an estimate... he did, very friendly and professional. When the tech came out two days later, nothing was done as discussed. The appointment was for between 4-6pm, they arrived at 6pm. The Senior tech came out with an OJT trainee they took the AC apart and inspected it Neither of the techs covered their shoes after walking through the mud in the front and the floor had to be cleaned twice. None of the things that Brandon/Estimator suggested needed to be done were done. Mainly because tech said he did not have the required materials on the truck (cork seal for new return ducts, etc). I thought they were supposed to do a level 1 clean (basically rinse the coils with a hose), and install the return ducts, this is what Brandon told me would happen. It was suggested by the tech that arrived, that my husband could disassemble the package unit himself and lift it up on one side and rinse the coils. My understanding was the $78 would include the hose rinse of the coils with the inspection, that did not happen.

. The service man from Hammond Air that came to our house to check out the upstairs unit said we needed a new motor and the cost would be $967.00 for the motor plus install charge. It didn't sound right to me since the motor was only a year old so I called another company to look at it and they said I needed a new fan board and that the motor was fine. The fan board was only $145.00 and it has been working great. I tried calling Hammond Air to tell them what happened and they have failed to return my call. I feel badly that I paid 89.50 for nothing but I sure am glad that I called another company or I would have been out a lot more money for something that didn't need to be replaced.

It was really good. My husband negotiated a good deal with them. We don't have anything but good things to say about them. I need to call them to come out and take a look at it. It wasn't cheap. The people they sent out to talk about the installation of the new system stood out. They were knowledgeable. It was between them and another company and we could have gone with either one. We would recommend both of them. Their price was very good and it was neck in neck with the other company.

I feel like once a system went in, we never heard back from them. Multiple issues with system and very difficult to get a response and fix it. I just feel like I would rather spend money else where.

Went great. They were on time and quick.