Halls Gas Services Inc

I had several jobs completed. Trey was my service professional. He was professional, courteous and trustworthy. See my comments below.

They come out and provide a quote before any work is done on all jobs. They quoted my job (connecting a dryer) as 1 hour and the service tech tried to bill me for 3 1/2 hours since he waited for the rain to stop before continuing the job. I told him he could put a rain jacket on and still work and he scoffed at me. After I told him I would only be paying for one and a half hours he went back to his truck to readjust the materials cost to make them more expensive. The tech was knowledgeable and did a good job on the gas line. However, the tech showed very little integrity. I would not recommend this company.

Punctual and professional! Thank you Scott for coming out to our home.

Jason came and fixed my fireplace. He was very thorough! More importantly, he saved me lots of money! Another recommended gas company came and told me the entire box had to be replaced! That would not only be disruptive because of the destruction but, very expensive! Jason, came and had it fixed in 30 minutes!! Highly recommend!

Called on a Monday and tech was here Wednesday morning. Checked unit out and had it fixed in 35 minutes.

Pros: Overall they did a timely and functional job that passed the County's permit inspection. Cons: 1) Took 3 or 4 follow up telephone calls for them to respond to my request to set up an installation schedule. 2) They did not make any effort to level out the mound of dirt they generated trenching the 10 foot copper line between the tanks and standby generator. 3) The propane delivery man had to relocate one of the tank top copper lines that had been installed blocking the initial fill vent valve. 4) We were quoted $400 to $450 for the job but was invoiced over $600. Original quote included 3 concrete block bases that were not required since prior to the tank installation we had a mason furnish a custom cast base. Requested an explanation for the higher than quoted price but never received one.

Fireplace has been broken for two years. Halls did everything they could to clean it up without having to replace the parts. Cleaning was not successful and we were told we'd need a new pilot assembly. Pilot assembly was replaced on the second visit without any problems. Halls did all they could to minimize expenses but provide the best service possible.

Ordered part, returned and installed. Even helped me vacuum inside

wonderful!

on time, neat work, informative

Checked setup on firebox and explained thoroughly setup w/how smell occurs. Gave ways to keep dust-free ways w/procedures to keep smell down on logs as dust enhances smell; also watch on tank amount down so when too low the additive in propane gas increases smell more.

unknown

Was prompt and even showed up early for the appointment. Worked very quickly, clean and professional. Would recommend them and I will use them for any future services as needed.

.

The technician arrived promptly and calmed my worries. He identified that the pipe is there to protect the actual gas line that ran inside of it, and that the rust could be scraped off and painted. No repairs were needed, but I will certainly call upon this company again when it is time for any sort of propane work. The cost is what I expected to pay for diagnosis.