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Grunski Technologies Inc

Computer Repair, Computer Sales, Home Security Systems,

About us

Formerly known as Computer Renaissance. Also dba GTI. - Great Priced Quality IT & Consulting Service / Data Recovery, Networking, Cabling, IP & CCTV Cameras, Installations, Repairs, Parts, Onsite Service Contracts & PC Upgrades for Home & Small Business Customers / Virus & Spyware Removal / Windows & Security Updates / Websites, SEO, Custom Made App's & Software Plus Much More / New Custom Built Servers, Workstations, POS Systems, CAD Computers, Custom Home Entertainment & Gaming Machines Built in Store / We also Offer Refurbished & Used Equipment & Computers.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

IT & consulting needs including computer sales, repairs, upgrades

Services we don't offer

E Trash Dump

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.750 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 50 reviews

Kathleen G.
05/2016
4.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Therone B.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Laptop system updates

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

BOB S.
09/2015
5.0
computer sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$650

Response from Grunski Technologies Inc
Thank you for the opportunity to work with you!

Truman N.
07/2015
3.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$200

Response from Grunski Technologies Inc
We looked in our records, we have not serviced this person and there is no receipt or transaction in our POS or our service database for this customer name or date. We are sorry for customers confusion. Please let us know what we can do to help.

Valentina B.
05/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I was having issues with some programs. They are GREAT. I have referred them many times. Everyone had the same experience. Love those guys...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Grunski Technologies Inc
Thank you for the opportunity to work with you!

Ray L.
12/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grunski Technologies Inc
Thank you so much!

Katherine D.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Diagnosed problems with laptop computer; located and removed viruses; explained and demonstrated ways to avoid similar problems in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grunski Technologies Inc
Thank You!

Roger S.
04/2014
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Grunski Technologies Inc
Thank You!

Hollis F.
12/2013
5.0
computer repair
  + -1 more
unknown
Description of Work: Repaired our computer. Was running slow and contained viruses. Byron Brown assisted us. He was knowledgable, courteous and made suggestions that we had not thought of, to help us keep our computer running faster and more efficiently.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Grunski Technologies Inc
Thank you so much! Happy Holidays!

Howard W.
02/2012
5.0
computer repair
  + -1 more
Prompt, curteous, professional
Description of Work: 1) Removed two trojans we did not know we had. 2.) Sped up the system remarkably 3.) reset forgotten password 4.) trained my Wife on some aspects of computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Paul M.
11/2011
5.0
computer repair
  + -1 more
.
Description of Work: They did work on my computer and took off a Trojan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Grunski Technologies Inc
On 11/7/11, the customer signed a standard check in sheet for us to run diagnostics on the pc and one hour of labor for $65 dollars. The $65 rate is only a diagnostic fee to run diagnostics and find the problems on the unit that was brought in. GTI never said that $65 would be the total cost to fix the problem (as at check in time we had not looked at the pc yet and did not know the causes of the problems, we have to run diagnostics before we can tell anyone what is wrong with a pc). – Problems found are as follows: 1. The PC had 3 viruses on it that caused windows to not run right (resolved by GTI all removed, we even left some of the software used on the pc for the customers for future use). 2. The customer was having a battery and BOIS issue (this was a dell laptop, Dell did not have a BOIS update available that would work with this laptop = since GTI did not make the laptop and dell does not have an supported update, we could only re-flash the BOIS and were not able to update it, but the battery charges and discharges fine even though the error message says different). 3. Windows 7 on a not supported PC from Dell (once again this was a dell laptop, Dell did not have updated drivers or BIOS compatible for windows 7 to work properly on this model = so no working updates on this unit due to age). Windows 7 IS NOT SUPPORTED BY DELL ON THIS MODLE (in any form or fashion). We always have a tech call the customer at the time of completion and review service. As well as go over the service of PC’s when the customer comes to pick it up. Service was completed on 11/9/11, and at this point the customer never stated he had any issue with the work we performed, the service price, or any further issues he or the PC may have had. As we preformed all work as described, I do not understand the customer’s misunderstanding of the work done or grief. These are Dell issues that no pc shop can fix (due to the age of the machine and no support from the manufacturer). The customer did not express feelings of unsatisfactory workman ship when he picked up the unit nor did he ask to speak with a manager or the owner in regards to this or the service issues first before posting the review on angies’ list (which was posted on 11/14/11). We were unaware of this customer or any issue until I saw this customers review (during our weekly checkups on Angies’ list). In conclusion the customer said he was holding our angie’s list rating hostage until he got (at minimal) a half price refund .

Roger S.
10/2011
4.0
computer repair
  + -1 more
See previous comments
Description of Work: Went in because computer was running slow. Had to go back because machine was still slow. Purchased additional memory. Printing problem surfaced after first visit. Have not been back because of time constraints. I will go back because I believe people are knowledgeable and friendly.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Robert H.
08/2011
5.0
computer repair
  + -1 more
.Grunski Technologies Inc is good. Their service is quick. They are very competitive in their pricing and they are very reliable. They are very courteous and very helpful. I will use them in the future.
Description of Work: .I used Grunski Technologies Inc to repair and service my computer. I also buy computers from them. I have used them eight times in the last two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Appleton E.
08/2011
4.0
computer repair
  + -1 more
The tech was pleasant and punctual. He answered any questions I had. He updated some video drivers and changed explorer for chrome. When he opened the PC he showed me that compressor/condenser (not sure which one) was leaking onto the motherboard. The PC is ok for now but I needed to start thinking about replacement. I was happy with the service until there was a little glitch. I got booted off WOW about an hour after he left. I called and he asked me to send him the error file. I sent him a file and he said it was the wrong one. He sent an email telling me how to send the right one, The error never occurred again but I never heard from him again either.
Description of Work: I was being booted 12-20 times daily by explorer and and WOW. I needed to know if my PC could be fixed or if I simply needed to buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$170

Valentina B.
07/2011
5.0
computer repair
  + -1 more
I was impressed not only by their professionalism but also how quickly my computer was repaired. I am referring them to all my friends.
Description of Work: What a great experience. I changed service providers, deleated some applications due to instructions when installing McAfee, and then I was not able to get into the internet. I needed help fast. In a state of panic I decided to bring my PC to them immediately. They cleaned my computer of viruses, updated my security, got me back online and were done. I could not be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Elizabeth G.
07/2011
5.0
computer repair
  + -1 more
Their service was excellent. They're thorough and they have reasonable rates. They clearly know what they're doing.
Description of Work: Grunski Technologies put a new power supply in my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Todd M.
04/2011
5.0
computer repair
  + -1 more
Service was done quickly and completely. I normally would handle this issue myself, but lacked the time as this piece of malware was pretty aggressive. GTI did a great job. I would highly recommend them.
Description of Work: Removed a very intrusive malware from one of my laptops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Melinda M.
04/2011
5.0
computer repair
  + -1 more
Technician was on time, pleasant, very helpful in sharing info in "english" that I could understand. Would definitely use them again.
Description of Work: I was having trouble with internet connection and setting up a wireless network in new (older) home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Leslie K.
03/2011
5.0
computer repair
  + -1 more
We had a problem with our video card so that the screen was black. I also knew we had some viruses. I brought the computer to Grunski Technology (GTI as it is now called) and a guy looked at it right away. He figured out what the problem was, and was able to allow me to backup some important files before he took the computer. He sold us a new video card and then took the machine for about two weeks to remove the viruses. Because we had multiple accounts on the computer, the virus removal took more than twice as long as the estimate, which is why I gave the company a B (they kept having to call for passwords, and if they'd told us up front, we could have given them all to them right away). They were great though, WAY cheaper than Best Buy (to which I had taken the computer before and the cost was higher there and the service less helpful). The respresentative took a long time talking with me about the issues with the computer and helped figure out what was the best strategy to solve our problems. Great service!
Description of Work: Diagnosed the problem (black screen), replaced video card and removed viruses and spyware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Philip H.
09/2010
5.0
computer repair
  + -1 more
I am very pleased with the work that they did and will continue to use them in the future. The staff were very friendly and professional. They took their time with me and made sure that I was completely satisfied before leaving.
Description of Work: The tech tried several things to see what was wrong with the laptop. It became apparent that a full diagnostic would be required to figure out the problem. The diagnostic took almost a week but they found out that it was the video card. They called me, discussed it with me and I told them to go ahead and install a new video card. It took over a week for them to get the part in, but once it was in, the tech installed it and I picked it up. Since then, my laptop has been working great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Stephanie B.
09/2010
5.0
computer repair
  + -1 more
Outstanding company. I walked into the store thinking my computer was toast. They talked me out of buying a new machine and told me it would be much cheaper to just replace my hard drive. A day later and my laptop has never been better. 14 JAN 2011; I recently returned to the store with my other, very old, 1999, computer to pull some stuff off of the harddrive. Again the experience was outstanding. When my Laptop eventually dies, I will buy my next computer from here. This is a perfect example of how to keep people coming back.
Description of Work: They replaced my hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BOB O.
11/2009
5.0
computer repair
  + -1 more
I would hire them again.
Description of Work: They took out 4 viruses. They installed an antivirus program. They cleaned the computer as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Stephen W.
11/2009
5.0
computer repair
  + -1 more
Technician was delayed by 10 minutes, but called to inform me he was on his way. Arrived, and after quizzing me as to my requirements, went straight to work. He completed the job quickly and showed me how to utilize new network. Cleaned up after himself without prompting. Very impressed with his knowledge and ability to explain in terms I could understand. Highly recommend this firm. Note: Business name has changed: GTI (Grunski Technologies, Inc.); 11744 Beach Blvd., Suite: 105; Jacksonville, FL 32246 Ph: (904) 998-7555 Fax: (904) 998-7444; Website: http://www.usedandnew.com
Description of Work: Set-up home wireless computer network, and connect 2 desktop and one laptop computer, and Direct TV DVR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

10/2006
5.0
computer repair
  + -1 more
30 min done and best service ever. Nice tech and a good price.
Description of Work: They came to the house and setup a firewall/router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

STEPHEN L.
08/2006
5.0
computer repair
  + -1 more
I didn't have any complaints. Computer Renaissance didn't keep the computer that long, knew exactly what they were doing, were very professional, answered my questions, and didn't charge very much at all. I would recommend them to anyone.
Description of Work: I had bought an anti-virus program, and one of the files was not installing correctly. I brought my computer to Computer Renaissance, and they installed that as well as some other software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30
    • 1
    • 2(current)

Contact information

12041 Beach Blvd, Jacksonville, FL 32246

http://www.gtiguys.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Home Security Systems,
Website Design & Development,
Electronic Gadget Repair,
Computer Training

FAQ

Grunski Technologies Inc is currently rated 4.7 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Grunski Technologies Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Grunski Technologies Inc offers free project estimates.
Yes, Grunski Technologies Inc offers eco-friendly accreditations.
No, Grunski Technologies Inc does not offer a senior discount.
Yes, Grunski Technologies Inc offers emergency services.
Yes, Grunski Technologies Inc offers warranties.
Grunski Technologies Inc offers the following services: IT & consulting needs including computer sales, repairs, upgrades
E Trash Dump

Contact information

12041 Beach Blvd, Jacksonville, FL 32246

http://www.gtiguys.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM