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Grunski Technologies Inc
Computer Network or Wiring - Install or Repair, Alarm or Security System Installation, Alarm or Security System Repair,
About us
Formerly known as Computer Renaissance. Also dba GTI. - Great Priced Quality IT & Consulting Service / Data Recovery, Networking, Cabling, IP & CCTV Cameras, Installations, Repairs, Parts, Onsite Service Contracts & PC Upgrades for Home & Small Business Customers / Virus & Spyware Removal / Windows & Security Updates / Websites, SEO, Custom Made App's & Software Plus Much More / New Custom Built Servers, Workstations, POS Systems, CAD Computers, Custom Home Entertainment & Gaming Machines Built in Store / We also Offer Refurbished & Used Equipment & Computers.
Business highlights
Emergency services offered
37 years of experience
Services we offer
IT & consulting needs including computer sales, repairs, upgrades
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.748 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 2% | ||
| 2% | ||
| 2% |
Showing 26-48 of 48 reviews
Peter G.
Apr 2013
I brought the equipment into their shop and discussed the issue with the available specialist. He was able to use diagnostic software to assess which files could be safely moved offline to free up adequate memory to meet immediate deadlines and suggest reasonable options for longer term solutions- all reasonably priced. The staff (Zack) was extremely professional, recognized the type of customer and was patient while I picked his brain. Well done in all respects.
Response from Grunski Technologies Inc
"Thank you!"
James O.
Mar 2013
Randy at GTI diagnosed the problems, told me my choices, and recommended repairs/replacement. He couldn't
have been nicer nor more professional throughout the process.
have been nicer nor more professional throughout the process.
Response from Grunski Technologies Inc
"Thank You!"
RICHARD W.
Mar 2013
The tech came right on time, spent about 2 hours installing the wiring so his computer was hard-wired to my router.
He then cleaned up all dust/rubble in both rooms and pushed both our desks back near the wall as they were before he came.
His computer works fine now. We were very pleased.
He then cleaned up all dust/rubble in both rooms and pushed both our desks back near the wall as they were before he came.
His computer works fine now. We were very pleased.
Response from Grunski Technologies Inc
"Thank You!"
Vanessa A.
Aug 2012
Initially I took mylaptop in not knowing what the problem was. I just knew there was a major problem that I could not fix. They agreed to do a diagnostic for $65.00. The verdict after two days was a bad hard drive and the next step would be replacing it if we chose to go that route. The cost for that service would be $130 plus the cost of a new hard drive. I wasn't sure I wanted to go that route over just replacing the laptop so they charged me the $65 and gave me 30 days to decide if I wanted to come back. Ultimately I decided on the replacement. I brought the laptop back in and they took the $65 I had already paid off of the $130 price. It only took a day for them to complete the replacement and backup the data for me. Overall, I was very happy with the service, the patience with which they answered my (and my husband's) questions in the three visits we made, their professionalism and the speed of service. I would highly recomend this company and will definitely use them again. Thanks so much guys!
Response from Grunski Technologies Inc
"Thank you so much for the opportunity to work with you."
Howard W.
Feb 2012
Prompt, curteous, professional
WILLIAM B.
Nov 2011
They took my computer for 5 days and could not tell me why it was no working or why it costs $500.00. They claimed they reinstalled windows and they ended up not keeping my other files. I ended up having to reinstall everything.
Paul M.
Nov 2011
.
Response from Grunski Technologies Inc
"On 11/7/11, the customer signed a standard check in sheet for us to run diagnostics on the pc and one hour of labor for $65 dollars. The $65 rate is only a diagnostic fee to run diagnostics and find the problems on the unit that was brought in. GTI never said that $65 would be the total cost to fix the problem (as at check in time we had not looked at the pc yet and did not know the causes of the problems, we have to run diagnostics before we can tell anyone what is wrong with a pc). – Problems found are as follows: 1. The PC had 3 viruses on it that caused windows to not run right (resolved by GTI all removed, we even left some of the software used on the pc for the customers for future use). 2. The customer was having a battery and BOIS issue (this was a dell laptop, Dell did not have a BOIS update available that would work with this laptop = since GTI did not make the laptop and dell does not have an supported update, we could only re-flash the BOIS and were not able to update it, but the battery charges and discharges fine even though the error message says different). 3. Windows 7 on a not supported PC from Dell (once again this was a dell laptop, Dell did not have updated drivers or BIOS compatible for windows 7 to work properly on this model = so no working updates on this unit due to age). Windows 7 IS NOT SUPPORTED BY DELL ON THIS MODLE (in any form or fashion). We always have a tech call the customer at the time of completion and review service. As well as go over the service of PC’s when the customer comes to pick it up. Service was completed on 11/9/11, and at this point the customer never stated he had any issue with the work we performed, the service price, or any further issues he or the PC may have had. As we preformed all work as described, I do not understand the customer’s misunderstanding of the work done or grief. These are Dell issues that no pc shop can fix (due to the age of the machine and no support from the manufacturer). The customer did not express feelings of unsatisfactory workman ship when he picked up the unit nor did he ask to speak with a manager or the owner in regards to this or the service issues first before posting the review on angies’ list (which was posted on 11/14/11). We were unaware of this customer or any issue until I saw this customers review (during our weekly checkups on Angies’ list). In conclusion the customer said he was holding our angie’s list rating hostage until he got (at minimal) a half price refund ."
Roger S.
Oct 2011
See previous comments
Laura C.
Sep 2011
I was having problems with connecting with the internet after a visit from Comcast. Of course, Comcast said they didn't do anything, but Grunski spent about 1.5 hours at the house fixing things. Then, I had to take the computer to their office 2 times, each time they fixed my issue and I wasn't charged. They were kind, courteous and very patient and never made me feel stupid.
NORMAN B.
Sep 2011
I had to contact them to determine the status of the repair. Other than that they did an excellent job. The computer has been working properly ever since.
Robert H.
Aug 2011
.Grunski Technologies Inc is good. Their service is quick. They are very competitive in their pricing and they are very reliable. They are very courteous and very helpful. I will use them in the future.
Appleton E.
Aug 2011
The tech was pleasant and punctual. He answered any questions I had. He updated some video drivers and changed explorer for chrome. When he opened the PC he showed me that compressor/condenser (not sure which one) was leaking onto the motherboard. The PC is ok for now but I needed to start thinking about replacement. I was happy with the service until there was a little glitch. I got booted off WOW about an hour after he left. I called and he asked me to send him the error file. I sent him a file and he said it was the wrong one. He sent an email telling me how to send the right one, The error never occurred again but I never heard from him again either.
Valentina B.
Jul 2011
I was impressed not only by their professionalism but also how quickly my computer was repaired. I am referring them to all my friends.
Elizabeth G.
Jul 2011
Their service was excellent. They're thorough and they have reasonable rates. They clearly know what they're doing.
Todd M.
Apr 2011
Service was done quickly and completely. I normally would handle this issue myself, but lacked the time as this piece of malware was pretty aggressive. GTI did a great job. I would highly recommend them.
Melinda M.
Apr 2011
Technician was on time, pleasant, very helpful in sharing info in "english" that I could understand. Would definitely use them again.
Leslie K.
Mar 2011
We had a problem with our video card so that the screen was black. I also knew we had some viruses. I brought the computer to Grunski Technology (GTI as it is now called) and a guy looked at it right away. He figured out what the problem was, and was able to allow me to backup some important files before he took the computer. He sold us a new video card and then took the machine for about two weeks to remove the viruses. Because we had multiple accounts on the computer, the virus removal took more than twice as long as the estimate, which is why I gave the company a B (they kept having to call for passwords, and if they'd told us up front, we could have given them all to them right away). They were great though, WAY cheaper than Best Buy (to which I had taken the computer before and the cost was higher there and the service less helpful). The respresentative took a long time talking with me about the issues with the computer and helped figure out what was the best strategy to solve our problems. Great service!
Philip H.
Sep 2010
I am very pleased with the work that they did and will continue to use them in the future. The staff were very friendly and professional. They took their time with me and made sure that I was completely satisfied before leaving.
Stephanie B.
Sep 2010
Outstanding company. I walked into the store thinking my computer was toast. They talked me out of buying a new machine and told me it would be much cheaper to just replace my hard drive. A day later and my laptop has never been better. 14 JAN 2011; I recently returned to the store with my other, very old, 1999, computer to pull some stuff off of the harddrive. Again the experience was outstanding. When my Laptop eventually dies, I will buy my next computer from here. This is a perfect example of how to keep people coming back.
BOB O.
Nov 2009
I would hire them again.
Stephen W.
Nov 2009
Technician was delayed by 10 minutes, but called to inform me he was on his way. Arrived, and after quizzing me as to my requirements, went straight to work. He completed the job quickly and showed me how to utilize new network. Cleaned up after himself without prompting. Very impressed with his knowledge and ability to explain in terms I could understand. Highly recommend this firm. Note: Business name has changed: GTI (Grunski Technologies, Inc.); 11744 Beach Blvd., Suite: 105; Jacksonville, FL 32246 Ph: (904) 998-7555 Fax: (904) 998-7444; Website: http://www.usedandnew.com
Homeowner
Oct 2006
30 min done and best service ever. Nice tech and a good price.
STEPHEN L.
Aug 2006
I didn't have any complaints. Computer Renaissance didn't keep the computer that long, knew exactly what they were doing, were very professional, answered my questions, and didn't charge very much at all. I would recommend them to anyone.
Licensing
State Contractor License Requirements
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FAQ
Grunski Technologies Inc is currently rated 4.7 overall out of 5.
Grunski Technologies Inc accepts the following forms of payment: CreditCard
Yes, Grunski Technologies Inc offers free project estimates.
No, Grunski Technologies Inc does not offer eco-friendly accreditations.
No, Grunski Technologies Inc does not offer a senior discount.
Yes, Grunski Technologies Inc offers emergency services.
No, Grunski Technologies Inc does not offer warranties.