Grunski Technologies Inc

Seriously, these guys know what they are doing and seem to take great joy in doing it. It took a couple of days to work through it all. They had to get to the BIOS a ensure my new drive was the boot drive (it wasn't happening for me) and rebuilt my RAID (something I couldn't do). I did half the process myself and when it started to go to ****, I took it in. $85 later, it is a wonderful running machine. I even invited them to upsell me on expanded memory but they priced it and would do it but their heart wasn't in overcharging me. I didn't need it and they knew it, so they didn't take advantage of the opportunity,

I had two Uniden cameras for two location. My house and my karate school. One camera was plugged in a strip that was shut off so that was an easy fix than he set another one up and took him an hour. We drove to my house Garrett worked on it for an hour and told me he could not connect the cameras and to return the cameras. I called Uniden support and got the cameras working. I spoke to Garrett telling him I wanted a refund as for 110 an hour I expected more of an expert and not someone who just read the instructions. I was told by Uniden that I will have Togo to my karate school and reset up the cameras as they eventually will lose connection. They refunded half an hour as they charged me for the karate school setup Which I will have to redo and travel time from karate school to my house Garrett said took half hour which is incorrect it only takes 15 mins. He also sent a quote for 609 for their camera setup. I am disappointed they charge so much and call themselves expert. 110 an hour they should have more experience and knowledge. Use someone else don't waste your money! Lesson learned!!!!

They were very helpful. When they plugged my computer in, the Internet was working with no problems.

Excellent. Came back running much faster

What a great company. We called to find out about security cameras. They not only helped us pick out a great and affordable system, but they were out the next week installing it. They even took the time to teach us about the system and linked our phones to it. I highly recommend them!

My poor laptop was hopeless. Randy was amazing and tenacious with it. Zachary was also wonderful as well! Thank you thank you thank you for not giving up on me! I'll have you know that I was referred to you by the techs at the big yellow box store with the "geek squad" when they couldn't fix my computer, so, ummmm... What does that say about your abilities!!! EXCELLENT PRICING, EXCELLENT SERVICE, EXCELLENT GUYS!

EXCELLENT JOB overall! That is my honest estimation, even though we had some hiccups. But I ask you, what undertaking between human beings does NOT have a hiccup or two? HICCUP #1: The job was not ready when stated, but they gave us a discount from the original price for the delay and inconvenience caused by us having to return a week later. That put a great big smile to my husband's face! And when we got home with the finished products, I was so happy with the quality of the work that I completely forgot about being disgruntled. HICCUP #2: We had to return the laptop for re-work, due to some things left undone, which may have simply been due to a mis-communication or mis-interpretation on either or our parts. Because I will confirm that my husband and I are Boomers, and we probably talk in a completely different language from the super talented technical staff at GTI. Besides that, we had left them with 3 computers and a long itemized individually detailed to-do list for each computer! Three detailed lists?? Yiiiks! Who does that? There was no charge for the returned work. GTI promises no charge for returned work up to a certain specified time, which is always in writing, but I forgot the exact no. of days - it's 30 I think. So we can sincerely state that GTI is honest in what they promise the consumer. And in this instance, GTI more than made up for this inconvenience too, by taking time to show us the peculiar bells and whistles of our newly installed Windows 7, and the "How-tos" of using Skype so we could talk to our 3 year old grandson in Maryland! (Boomers like us tend to be visual learners.) And knowing how to talk and see our grandson at the same time on our home 'puter?? Why that alone was worth more than $600.00 to us! ! HEAR YE, HEAR YE! GTI is patient with Boomers! From this point onward, we will never use any other computer repair in Jacksonville. It really wouldn't be a bad idea to purchase computers from them either. At least you really know what you're getting. And they stand by their product, just like small businesses would do in the "old" days. Thank you GTI! Long may ye' prosper! :>) Respectfully, Gregory & Oriana Armstrong

This was our second visit to GTI. We took our laptop in as it was running slowly. GTI cleared the malware and viruses within a day. We had the computer back soon than promised. The staff is very knowledgeable, helpful and courteous. They listen to our concerns, then offer suggestions. We are planning to purchase a new laptop in early 2015. During a visit last week to shop, Nick spent almost an hour with us explaining which machines would be best suited for our needs and why. We will return to them and buy the new laptop from them.

I was having problems with my Wifi network at home. I had called AT&T initially (I use their DSL). They seemed to provide temporary relief but I continued to have ?random/intermittent? problems like inability to connect, weak signal, printers going offline, etc. Based on their Angie?s List A rating and reviews I called GTI. Michael came out and spent about an hour fixing everything. He changed some settings and re-cabled a few things that had been set up wrong. He made sure all my other devices (2 laptops, ?smart? TV, tablet, printers) were connected and working. He also installed an extender to boost the signal at the far end of the house. It was obvious he knew what he was doing (unlike some folks that seem to take the ?try this/try that? approach). I will definitely call them the next time I have a computer issue.

Being a big angie's list fan, I looked up computer repair. Found GTI - Grunski Technologies to be highly rated. Called to see process. Walking in shop, I could tell they were local and very knowledgeable. Felt very much at ease and not like I was going to get taken. Dropped off laptop and explained situation. They did a quick assessment and indeed no power. Took my info and explained diagnostic fee/process. Felt very much that this was their passion. I called back a couple of days later. Repair made and diagnostic was being run. Apparently easy fix for them. Paid diagnostic plus $20. Picked up and they verified working. Advised me of 30 day warranty. Would definitely go back for service or sales. Thank you!

Took the computer in on a Monday to have it serviced, rep asked me what needed to be done, he noted everything I asked be done, told me it would be ready Thursday. Got a call on Wednesday saying the computer was already fixed. Picked it up, rep was very helpful, connected my computer and had me log in to test everything, he answered all my questions, gave me some tips on some different questions I had, took the time to explain to me what I wanted to know. Very professional, very pleased with the results, would recommend this crew to anyone. They also have a 30 day warranty so if my issues were not resolved they would take care of them but since I hooked my computer back up at home it is running better than it has since I bought it four years ago. Great company and staff. Price was as quoted and very reasonable for what they did.

GTI was fantastic. I described the problem to them by phone and they gave me an estimate to see if the files were recoverable. When I brought the computer in they gave me an expected date that the work would be completed. I got a call 2 days earlier than expected. (the original estimate was 3 days including a weekend.) They were not able to save the drive but they were able to recover all of the files we needed and more. The final bill came in right at the estimate.

I was very pleased with the competence and speed with which this transaction was completed.

Excellent service on both cost and delivery. Business is located somewhat distant from me, but not a major problem unless rush-hour traffic encountered.

Fixed my computer, removed virus, installed antivirus SW. Had to return computer when it still did not run right, but they fixed it right away at no add. charge.

Excellent service. Had a laptop that would not boot up, caused by a virus getting by my Anti-Virus protection. Said they would be able to diagnose within a couple days--met that and thankfully got my laptop up and going again. Great Job and I will be sure to use again if the need arises

They did a great job. They put in a new hard drive, reinstalled the operating system and everything has been running smoothly since for several months. Their prices were average.

They had me up and running within two business days. They were wonderful.

I brought the equipment into their shop and discussed the issue with the available specialist. He was able to use diagnostic software to assess which files could be safely moved offline to free up adequate memory to meet immediate deadlines and suggest reasonable options for longer term solutions- all reasonably priced. The staff (Zack) was extremely professional, recognized the type of customer and was patient while I picked his brain. Well done in all respects.

Randy at GTI diagnosed the problems, told me my choices, and recommended repairs/replacement. He couldn't have been nicer nor more professional throughout the process.

The tech came right on time, spent about 2 hours installing the wiring so his computer was hard-wired to my router. He then cleaned up all dust/rubble in both rooms and pushed both our desks back near the wall as they were before he came. His computer works fine now. We were very pleased.

Initially I took mylaptop in not knowing what the problem was. I just knew there was a major problem that I could not fix. They agreed to do a diagnostic for $65.00. The verdict after two days was a bad hard drive and the next step would be replacing it if we chose to go that route. The cost for that service would be $130 plus the cost of a new hard drive. I wasn't sure I wanted to go that route over just replacing the laptop so they charged me the $65 and gave me 30 days to decide if I wanted to come back. Ultimately I decided on the replacement. I brought the laptop back in and they took the $65 I had already paid off of the $130 price. It only took a day for them to complete the replacement and backup the data for me. Overall, I was very happy with the service, the patience with which they answered my (and my husband's) questions in the three visits we made, their professionalism and the speed of service. I would highly recomend this company and will definitely use them again. Thanks so much guys!

They took my computer for 5 days and could not tell me why it was no working or why it costs $500.00. They claimed they reinstalled windows and they ended up not keeping my other files. I ended up having to reinstall everything.

I was having problems with connecting with the internet after a visit from Comcast. Of course, Comcast said they didn't do anything, but Grunski spent about 1.5 hours at the house fixing things. Then, I had to take the computer to their office 2 times, each time they fixed my issue and I wasn't charged. They were kind, courteous and very patient and never made me feel stupid.

I had to contact them to determine the status of the repair. Other than that they did an excellent job. The computer has been working properly ever since.