Having to have another company come in to pull up what they laid down. Sloppy, messy, late for every appt. AVOID at all costs.
Description of Work: Removed tree - despite my warnings, cut it down and it fell on the neighbors fence. Could have easily been avoided with some care. They were more concerned with haste. Removed dead grass, replaced with sod. The sod was inferior and has never grown (weird I know) and their were weeds infested in the sod when they laid it. Broke all the sprinklers and did not fix them.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$1,500
Robert S.
02/2014
4.0
lawn service
+ -1 more
.
Description of Work: Cut the small front yard and the back yard.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$69
Janine S.
09/2013
5.0
landscaping, lawn service
+ 0 more
They were able to come the same day I called them which was great! They did a great job and let me mail them a check.
Description of Work: Mowed lawn, edged, weeded and trimmed trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Elizbeth N.
08/2013
1.0
lawn service
+ -1 more
An appointment time and date was mutually agreed upon by both the owner of Grace and my son for 8/17/2013 at 6:00pm. The appointment was confirmed. My son left the home that we currently occupy at 5:45pm to meet them at 6:00pm. At 7:30pm I called my son cell phone to find out how it went only to find out that they never showed up to make things worse they also never called. On Monday 8/19/2013 my son called them to find out what happened and possibly re-schedule. The appointment to re-schedule was made for late that afternoon. Grace advised my son the he rode by the property and decided that he would charge 399.00 to mow the property. There were other services that we need at the property, other than just mowing, (like debris that needed to be removed) which was relayed to them when scheduling the first appointment. When my son called to cancel the parting words from Grace was "You'll get a good price." My question would have to be maybe so but, "Would you show up"? I found that they were great as long as they were on the phone, but they never followed though. I will not have some one work for me that is a liar from the beginning. I am glad we found this out early!
Description of Work: My son and I had just purchased the home that had been vacant for about 1 year. This there were several services that would have been needed. So my son called Grace lawn service for an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Lynne K.
03/2012
3.0
lawn service
+ -1 more
The owner seems to have good intentions, but don't think we are on the same page. Last year I did the yard myself and this year I'm searching for a company that has a work ethic similar to mine. To be fair if it had not been for the misunderstanding in 2010 I would rate this company a little higher as they get the job done quickly and for a reasonable price if all you are having done is mowing, leaf removal, and edging. To be specific - they don''t usually rake the leaves - they vacuum them up with a riding lawn mower/vacuum so there will still be some leaves left on your yard.
Description of Work: I had used Grace Lawn Service for a couple years to Spring clean the front yard. They would come and vacuum up the leaves and then mow and edge the front yard. Not a great job, but easier than me doing it since my neighbors have oak trees that rain leaves into my yard. The first year they did a pretty good job for about $169. The second year they did a decent job for about the same price. In 2010 I asked them to get the leaves off my side yard too and trim some bushes and trim a branch off my roof which brought the total up to $369. They ran out of time that day and had to come back and finish the job when I was not home. We had a misunderstanding about what should be done and I called them back to my property again to finish the job. They evidently stopped back by my home when I was not home and thought the job they did was sufficient. They claimed they had done what I asked, but had not cleared the side yard of leaves as they thought it was supposed to look like that, I was not sure what to think, but don't like having to argue with folks to get what seems to be obvious to me. The owner finally did come back after I complained again and they did rake my side yard and some of the back to try to satisfy me. This all took several weeks of frustration on my part.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$369
Charles W.
11/2011
4.0
landscaping, lawn service
+ 0 more
No problems. It's just with lawn service you want it done as well as you would do it yourself, so most of us are picky.
Description of Work: General lawn service. This fellow actually does a good job at a fair price. Very nice gentleman as well. Problem is that there is so much competition in this area that we were able to find someone to do it cheaper with even better quality work.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$45
Marie C.
10/2011
5.0
landscaping, lawn service
+ 0 more
Good, Dependable service. They make my yard look very good and i would/have recommended them.
Description of Work: Cut and edgeing.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
Pat S.
06/2011
5.0
landscaping, lawn service
+ 0 more
Good job. I will use them again.
Description of Work: Yard cut and trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
margaret H.
04/2011
2.0
lawn service
+ -1 more
these people do not remove leaves AT ALL! They blew mulched leaves into corners, against buildings, anywhere to keep from picking them up. I did not make it clear to them that, with all the trees on my lot I wanted them removed. Was told afterward that an extra price would be charged for the service. Their second visit was delayed several days with the excuse that the road was blocked. I never had any trouble getting in or out. I told them that I no longer wanted their services. I recommend that anyone using this company have everything in writing and don't be intimidated by the "grandfatherly" look of the manager.
I have mixed emotions about Grace Lawn. The people are very friendly and the price was good, but some corners were cut and a bit of sloppy work was done. Also, be sure to get everything in WRITING, as the prices may change after you have talked with them! Overall they are good people, but stay on top of them, watch them and complain if needed. I found it hard to complain as I don't want to hurt feelings, but you will be taken advantage of if you don't. Will I use them this year?.......not sure.
Description of Work: Sod removed and new sod installed. Sprinkler system installed. Lawn cut couple times a month for the next 6 months.Brush cleared and overgrowth cut down.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Joy B.
01/2009
5.0
irrigation systems
+ -1 more
Family company. Called and got immediate response. Made an appointment and they showed up within reason. I plan to use them this Spring for sod replacement.
Description of Work: Replaced numerous malfunctioning sprinkler heads throughout the yard. Moved two sprinkler heads approx. 3 feet to avoid new concrete pour(screened Lanai installation).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
JACK L.
07/2007
2.0
landscaping
+ -1 more
Poorly.
Description of Work: Replaced sod.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$1,100
08/2006
5.0
landscaping, lawn service
+ 0 more
Grace Lawn Service came out the same day I called. They had the job completed in two days. The work was exceptional. I am very happy that they were so detailed.
Description of Work: Grace Lawn Service cleared out all of the flowerbeds that had old leaves that have been piled up for years. They cleared out all of the excess overgrowth. They also mulched some of the old and replaced it with new.
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Service Categories
Lawn and Yard Work,
Landscaping,
Lawn Irrigation,
Mulch and Topsoil
FAQ
Grace Lawn Service Inc is currently rated 3.7 overall out of 5.
No, Grace Lawn Service Inc does not offer free project estimates.
No, Grace Lawn Service Inc does not offer eco-friendly accreditations.
No, Grace Lawn Service Inc does not offer a senior discount.
Yes, Grace Lawn Service Inc offers emergency services.
No, Grace Lawn Service Inc does not offer warranties.
Grace Lawn Service Inc offers the following services: Landscaping & Lawn Services,Lawn Maintenance