Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Gator Carpet and Tile Inc.

Carpet Sales and Installation, Ceramic Tile, Flooring Sales and Installation,

About us

Gator Carpet and Tile is a locally owned and operated business located at 9452-1 Philips Highway, Jacksonville FL. Right across the street from the regal movie theater by the Avenues Mall! We have the best prices on carpet and flooring in town! http://Carpetjax.com/

Business highlights

31 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

carpet installation, carpet sales, tile installation, tile sales, hardwood installation, hardwood sales, laminate installation, laminate sales, LVP, Luxury Vinyl Plank, Vinyl Plank, carpet seams, rental property flooring, flooring installation, residential flooring

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.517 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
6%
3
6%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 1-17 of 17 reviews

Wayne B.
08/2016
5.0
carpet installation
  + -1 more
They carpeted a closet, family room and two bedrooms. The carpet is really nice, plush and comfortable. The guys that laid it are awesome. They did everything right, and cleaned up after themselves. It is excellent carpet for a reasonable price. It is a family business, owned and operated.
Description of Work: New carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy R.
07/2015
1.0
carpet installation, flooring contractor
  + 0 more
I just called there to get an estimate. First thing, I asked is if they can contact my tenant to coordinate time for estimate. He was very rude and quickly said, "is your tenant going to be there when we install the carpet?" I said yes. From there he said, "OK, the only way we will do this is if YOU coordinate the estimate time with your tenant and all the furniture is moved out, we will not be doing these things for you." His tone was very rude. I think, if that is their policy, it could have been stated in a different manner. I told him that he didn't deserve my business to which he said, "you are right, I don't deserve your business."
Description of Work: N/A

Rating CategoryRating out of 5
professionalism
1.0


Charles G.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
Everything went well.
Description of Work: Installed carpet in 3 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Daniel J.
06/2015
5.0
carpet installation
  + -1 more
Gator Carpet and Tile is amazing. The price and level of service are outstanding. I will use them going forward.
Description of Work: Installed carpet entire 2nd floor and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ann B.
04/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

LORI R.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
Excellent job done by Gator! I went to the showroom and even though they were closing for the day, they took the time for me to go in and check out their carpets. I found a gorgeous thick very neutral carpet and it was a great price. The salesman even came that same day to measure and within a week I had everything installed. Their prices are amazing and I just love the carpet. They put in heavy padding and the carpet feels like a million bucks! I love their carpet so much, I'm thinking of using them for my bedroom.
Description of Work: Installed Carpet on the steps, large room above the garage and large walk in closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Suresh K.
01/2014
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick S.
04/2013
5.0
carpet installation
  + -1 more
The carpet looks good and was a great price. My tenants are happy and are even talking about having the carpet replaced at their own expense in some of the other rooms where I did not replace the carpet.
Description of Work: I needed carpet replaced in four rooms for a home that I rent out. I had new tenants moving in and had to have the job done in a hurry. Gator Carpet gave me the best price for the carpet and installation of all the dealers I contacted and adjusted their schedule so that they would be able to do the job within 24 hours of my request. They completed the job quickly and the carpet looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Ki P.
04/2013
5.0
carpet installation
  + -1 more
They know their stuff, so they run a lean and mean outfit that did not waste my time. Communication was excellent, and I was very satisfied.
Description of Work: I recently needed new carpet installed in 3 bedrooms, a hallway, and 2 master bedroom closets. With so many stores and contractors available, I simply picked one which was closest to my house -- Gator Carpet and Tile. Once I talked with Curtis and his staff, it was clear he knew what he was talking about, and most importantly, what I needed. He immediately made himself available to come to the house and provide a written estimate. When his installers came to the house, they were prompt, courteous, clean, and extremely efficient. I got my carpet that I needed, and I got it at a good price and without any hassle. They called the day after to see if I was satisfied with the product and installation, which of course I was. What more could anybody ask for?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jill S.
03/2013
1.0
hardwood floor
  + -1 more
See above
Description of Work: I hired Gator Carpet to install 210 sq. feet of hardwood flooring in my living room. Curtis (the owner) ordered and charged me for 240 sq. feet of hardwood flooring. He stessed I needed 20 % additional flooring to account for any waste. (I believe industry standard is 10% waste adjustment). I agreed and stated I hoped I would not ended up with multiple extra boxes of wood. The sub contractor, Paul did a beautiful install of the floor, cleaned up nicely, and was prompt and professional. When he had completed the job I noticed he installed the wrong size of shoe molding. His shoe molding was 1/4 inch larger than the exsisting shoe molding. I stated, clearly that this issue would have to be corrected . Paul stated Curtis would call me in the next morning. When I asked Paul for the left over hardwood he stated there were only two 4 inch pieces left over. I asked him how many feet of hardwood he had installed. He stated 210 sq. feet and that he did not have any waste other than the two small pieces. I explained I had purchased 240 sq. feet and I would like the additional box/boxes before he left. Paul told me he was taking the additional flooring back to Gator Tile and I would need to speak to Curtis about getting some of the remaining hardwood and a credit on my credit card. Curtis never called me and was never available to accept my calls. I stopped in his store three times during the next two weeks and Curtis was available on my third attempt. I discussed with Curtis I wanted the additional hardwood flooring I had puchased that was not used. He informed me he had sent the left over box of hardwood back to the manufacturer. I stated he needed to credit my credit card the dollar amount of the hardwood he returned. Curtis gave me a convoluted explaination of why I was not entitled to a refund. He referenced something about an additional 5 gallon bucket of glue was opened and even though only a small amount of glue was used the rest of glue had to be wasted because the glue would not "stay good" for another customer. Curtis stated I could either have a credit of $79.00 for the box of hardwood he returned or pay an additional $150.00 for the extra bucket of glue used. During this discussion with Curtis, Paul came into the store carrying an opened bucket of glue which he promptedly stored in the warehouse area of the store. I mentioned to Curtis I thought he was unable to use left over glue he avoided my question and asked me how I liked my new floor. The following week I noticed the shoe molding that Paul had installed had started to crack and was shattered in two areas. I called Curtis again and after more than one call he told me Paul, his installer, and himself had had a "falling out" and that he no longer worked for him or Gator Carpet & Tile. He stated Paul would call me to correct my shoe molding problem. When I questioned Curtis what incentive Paul would have to finish my job he stated Paul would be calling me in the next few days to set up an appointment to complete my install. I have never heard from Paul and Curtis will not return my phone calls. I have stopped at Gator Carpet & Tile several times and an employee named Mike ensured me Curtis would call me in the morning to resolve my install problems. Curtis has never called me and I have never received the extra hardwood or a credit on my credit card. My shoe molding has never been repaired and now the transition pieces are coming unglued.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,300

David W G.
12/2012
1.0
carpet installation
  + -1 more
Sales person argued with me about what I wanted, said he was unwilling to go track it down ,and tried to talk me into something else. Why not just say you don't have it instead of being insulting in your attempt to sell me something else??
Description of Work: Called looking for a very specific padding.

Rating CategoryRating out of 5
professionalism
1.0


Robert W.
09/2012
3.0
carpet installation
  + -1 more
My wife visited Gator Carpet on a recommendation that they would beat any quoted price. But we decided to use a different retailer for the following reasons: 1. They required purchase of the product up-front. 2. Carpet was stored in a non-climate controlled environment. We were concerned about the possibility of mold/mildew while waiting to be delivered/installed. 3. They did not have exactly what we were looking for in the carpet design/material. 4. My wife came away from the visit not feeling comfortable about completing the transaction.
Description of Work: Provided a quote for whole-house carpet purchase and installation

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0


Rey R.
06/2012
5.0
ceramic tile
  + -1 more
We had a really good experience with them. They were very reasonably priced and did the job quickly. This company was always available when we called. The technician came out first and measured for the carpet; then we went to his showroom and picked out the carpet. A couple of days later the owner sent a guy over who ripped out all the old carpet and replaced the molding; they did some linoleum as well. They did a good job. Their price and the speed with which they were able to do the project stand out to me. They guy came over the day that we called him; he was available when we went to the showroom. He was dependable and did what he said he would do.
Description of Work: I used Gator Carpet & Tile to replace carpet in a rental home that we rent out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy P.
06/2012
5.0
carpet installation, ceramic tile
  + 0 more
They were great, super. Price and quality was excellent. I would absolutely use them again in the future if needed.
Description of Work: Gator Carpet and Tile Inc. did some carpeting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael M.
05/2012
5.0
carpet installation
  + -1 more
I needed to have a back bedroom re-carpeted as part of a renovation. Price was a concern because of a tight budget, but quality and schedule were also of concern. The owner recommended carpet and padding that met my budget and quality needs, and he visited the house to prepare his price quote. His price was lower than a big box store and he was ready to do the work quickly. The work was completed in a timely manner and to my complete satisfaction.
Description of Work: Gator Carpet & Tile provided and installed new carpet in a back bedroom. They removed the old carpet and padding as part of the installation. The workers were punctual, courteous, professional and clean. The work was done quickly and to my complete satisfaction. Based on my experience I highly recommend their carpet installation services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Tammy P.
04/2012
5.0
carpet installation, ceramic tile
  + 0 more
Was able to get next day installation...that was great! All the work was completed in a few hours and what I like best..they cleaned up after the job and even vacuumed the carpet! I will use this company again!
Description of Work: I needed carpet replaced in two bedrooms and one bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

08/2006
4.0
ceramic tile
  + -1 more
Gator Carpet and Tile did a great job. They had a lot of helpful suggestions, and I'm happy with the results. The workers were very detailed, and they worked hard. I could tell that they really took pride in their work.
Description of Work: Gator Carpet and Tile installed ceramic tiling in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    9452 Philips Hwy suite 1, Jacksonville, FL 32256

    http://carpetjax.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Ceramic Tile,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation

    FAQ

    Gator Carpet and Tile Inc. is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: Closed

    Gator Carpet and Tile Inc. accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    Yes, Gator Carpet and Tile Inc. offers free project estimates.
    Yes, Gator Carpet and Tile Inc. offers eco-friendly accreditations.
    No, Gator Carpet and Tile Inc. does not offer a senior discount.
    No, Gator Carpet and Tile Inc. does not offer emergency services.
    Yes, Gator Carpet and Tile Inc. offers warranties.
    Gator Carpet and Tile Inc. offers the following services: carpet installation, carpet sales, tile installation, tile sales, hardwood installation, hardwood sales, laminate installation, laminate sales, LVP, Luxury Vinyl Plank, Vinyl Plank, carpet seams, rental property flooring, flooring installation, residential flooring

    Contact information

    9452 Philips Hwy suite 1, Jacksonville, FL 32256

    http://carpetjax.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed