Gator Carpet and Tile Inc.

Description of Work: New carpet installation.

Description of Work: N/A

Description of Work: Installed carpet in 3 bedrooms

Description of Work: Installed carpet entire 2nd floor and stairs.

Description of Work: Installed Carpet on the steps, large room above the garage and large walk in closet

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Description of Work: I needed carpet replaced in four rooms for a home that I rent out. I had new tenants moving in and had to have the job done in a hurry. Gator Carpet gave me the best price for the carpet and installation of all the dealers I contacted and adjusted their schedule so that they would be able to do the job within 24 hours of my request. They completed the job quickly and the carpet looks great.

Description of Work: I recently needed new carpet installed in 3 bedrooms, a hallway, and 2 master bedroom closets. With so many stores and contractors available, I simply picked one which was closest to my house -- Gator Carpet and Tile. Once I talked with Curtis and his staff, it was clear he knew what he was talking about, and most importantly, what I needed. He immediately made himself available to come to the house and provide a written estimate. When his installers came to the house, they were prompt, courteous, clean, and extremely efficient. I got my carpet that I needed, and I got it at a good price and without any hassle. They called the day after to see if I was satisfied with the product and installation, which of course I was. What more could anybody ask for?

Description of Work: I hired Gator Carpet to install 210 sq. feet of hardwood flooring in my living room. Curtis (the owner) ordered and charged me for 240 sq. feet of hardwood flooring. He stessed I needed 20 % additional flooring to account for any waste. (I believe industry standard is 10% waste adjustment). I agreed and stated I hoped I would not ended up with multiple extra boxes of wood. The sub contractor, Paul did a beautiful install of the floor, cleaned up nicely, and was prompt and professional. When he had completed the job I noticed he installed the wrong size of shoe molding. His shoe molding was 1/4 inch larger than the exsisting shoe molding. I stated, clearly that this issue would have to be corrected . Paul stated Curtis would call me in the next morning. When I asked Paul for the left over hardwood he stated there were only two 4 inch pieces left over. I asked him how many feet of hardwood he had installed. He stated 210 sq. feet and that he did not have any waste other than the two small pieces. I explained I had purchased 240 sq. feet and I would like the additional box/boxes before he left. Paul told me he was taking the additional flooring back to Gator Tile and I would need to speak to Curtis about getting some of the remaining hardwood and a credit on my credit card. Curtis never called me and was never available to accept my calls. I stopped in his store three times during the next two weeks and Curtis was available on my third attempt. I discussed with Curtis I wanted the additional hardwood flooring I had puchased that was not used. He informed me he had sent the left over box of hardwood back to the manufacturer. I stated he needed to credit my credit card the dollar amount of the hardwood he returned. Curtis gave me a convoluted explaination of why I was not entitled to a refund. He referenced something about an additional 5 gallon bucket of glue was opened and even though only a small amount of glue was used the rest of glue had to be wasted because the glue would not "stay good" for another customer. Curtis stated I could either have a credit of $79.00 for the box of hardwood he returned or pay an additional $150.00 for the extra bucket of glue used. During this discussion with Curtis, Paul came into the store carrying an opened bucket of glue which he promptedly stored in the warehouse area of the store. I mentioned to Curtis I thought he was unable to use left over glue he avoided my question and asked me how I liked my new floor. The following week I noticed the shoe molding that Paul had installed had started to crack and was shattered in two areas. I called Curtis again and after more than one call he told me Paul, his installer, and himself had had a "falling out" and that he no longer worked for him or Gator Carpet & Tile. He stated Paul would call me to correct my shoe molding problem. When I questioned Curtis what incentive Paul would have to finish my job he stated Paul would be calling me in the next few days to set up an appointment to complete my install. I have never heard from Paul and Curtis will not return my phone calls. I have stopped at Gator Carpet & Tile several times and an employee named Mike ensured me Curtis would call me in the morning to resolve my install problems. Curtis has never called me and I have never received the extra hardwood or a credit on my credit card. My shoe molding has never been repaired and now the transition pieces are coming unglued.

Description of Work: Called looking for a very specific padding.

Description of Work: Provided a quote for whole-house carpet purchase and installation

Description of Work: I used Gator Carpet & Tile to replace carpet in a rental home that we rent out.

Description of Work: Gator Carpet and Tile Inc. did some carpeting for me.

Description of Work: Gator Carpet & Tile provided and installed new carpet in a back bedroom. They removed the old carpet and padding as part of the installation. The workers were punctual, courteous, professional and clean. The work was done quickly and to my complete satisfaction. Based on my experience I highly recommend their carpet installation services.

Description of Work: I needed carpet replaced in two bedrooms and one bathroom.

Description of Work: Gator Carpet and Tile installed ceramic tiling in my bathroom.