Five Star Heating and Air, LLC

heating & cooling contractor, handyman service

About us

Here at Five Star Heating and Air, LLC, we truly believe in Five Star customer service and quality of work. You can count on us to fix your problem with fast and friendly service. Family owned and operated by a Retired US Navy CPO and bonded Florida Notary. I avoid selling customers new equipment through expert troubleshooting and repair skills. If the unit is deemed too old to put alot of money into, then I am the one to be choosen to replace it. I do so using high quality materials and top rated equipment as in, Ruud, American Standard, Goodman. I service all brands and appreciate your business.

Business highlights

18 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.980 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-25 of 80 reviews

Sofia S.
03/2022
5.0
I was very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike, Sr. D.
05/2021
5.0
5 Star Heating and Air is a phenomenal company!!!! Brandon represents the name of his company; he’s a “5-STAR” young man who truly knows the business of Heating and Air Conditioning!!!! I am extremely pleased with their response time to my initial call, the timely manner in their performance of the repair issues that needed to be done...and, most importantly, their professionalism they demonstrated at my home. I would highly recommend this company....so much so that I would do a commercial for their company!!! Their company is well-named, “5 Stars!!!!”

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Dondra O.
09/2020
5.0
Very communicative! (More than I need, but better to err on the side of being educated!) Quick response time, reasonably priced. My air conditioning is blowing cool, and my house is back to normal. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken I.
02/2020
5.0
Brandon arrived right on time. As he worked on the systems he explained everything to me in detail. I asked questions and got answers immediately. He wasn't pushy about selling me this or that.After he was finished, he put things back and cleaned up the areas he was working in. He even wiped down the furnace. VERY nice young man. I'd highly recommend 5 Star Heating & Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Blaine K.
01/2020
5.0
Great communication before and during the service. Everything was explained thoroughly and the pricing was reasonable and transparent. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene M.
04/2019
5.0
Been using Five Star about 3 years now. Yesterday (4/10/19) was our annual check-up. The first year was an emergency, the heating system went out. Since it was so close to our spring cleaning/check-up, we had them do the service. Their prices were fair, they were always prompt. Our system is getting old and hoping to get a couple of more years out of it. But when it goes, Five Star will install a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don J.
06/2017
5.0
They were very courteous and kept us informed about the progress of the work as it was being done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hong P.
06/2017
5.0
none

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Terrie H.
04/2017
5.0
The technician was extremely knowledgeable. He explained every step of the process asking my permission to move forward when applicable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet S.
09/2016
5.0
We found the customer service outstanding. The tech was very professional and knowledgable. He quickly identified the problem and fixed it. He then did a preventive checkup be sure all was well with my A C . Pricing was very good. I would highly reccomend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie M.
08/2016
5.0
Awesome, quick response service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory B.
08/2016
4.5
great service came in on the weekend up and running in just a few hours

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri O.
06/2016
5.0
Fast, efficient, fair price! Came on Sunday morning and fixed everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Candy J.
05/2016
5.0
They were very prompt nice and explained everything to me about the repair. Great service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

R G.
02/2016
5.0
Chris had kept my antique central heat & a/c unit going for years. It was finally time to let it go and get a new unit installed. Chris and his son completed the new installation. Superb work with a great price. Don't waste time and money with those big companies with big overheads. Personal service from the owner of his company is the way to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan T.
01/2016
5.0
They were at my house in an hour when my AC started having issues and diagnosed what was wrong very quick, got the part and installed it in like no time and we were back and finished in no time. Very polite as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deryck R.
11/2015
5.0
I was very impressed with the knowledge of Null's son. He was on time and he did a great job in a reasonable amount of time. I will definitely hire this company to service my unit annually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy `.
05/2015
5.0
did a good job. very reliable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene M.
11/2014
5.0
We had an emergency with our A/C unit just before the cold weather was due to arrive. Chris was the first to respond & arrived on schedule. He checked out our unit & found that the problem was in two relays. Quoted a price & completed the work. Chris also checked out the complete system & found another minor problem & repaired it. I will be using 5Star Heating & A/C for our annual service. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hans B.
03/2014
4.0
they came on time service and price ok.very professional

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gerald R.
03/2014
5.0
They came on time. They knew what they were doing and I will have them back again next year. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vitold S.
11/2013
5.0
Outstanding service and price.Chris is very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10361 Driftwood Road, Jacksonville, FL 32246

http://fivestarheatingandair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CAC1821355
Trade License Locale
FL
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Five Star Heating and Air, LLC accepts the following forms of payment: CreditCard
Yes, Five Star Heating and Air, LLC offers free project estimates.
No, Five Star Heating and Air, LLC does not offer eco-friendly accreditations.
No, Five Star Heating and Air, LLC does not offer a senior discount.
No, Five Star Heating and Air, LLC does not offer emergency services.
No, Five Star Heating and Air, LLC does not offer warranties.

Contact information

10361 Driftwood Road, Jacksonville, FL 32246

http://fivestarheatingandair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed