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First Maid - Florida Cleaning Concepts

House Cleaning

About us

First Maid is a professional cleaning company in Jacksonville, FL Imagine coming home to a sparkling clean house, and you didn't have to lift a finger for it to get that way. First Maid is an amazing house cleaning service that has served the area of Jacksonville and Ponte Vedra Florida for over a decade. Our residential cleaning service has cleaned thousands of homes, and some of our clients have been with our Jacksonville maid service since our very first year of business. Why? Because we offer great service at a fair price. We are fully bonded and insured. One thing that sets us apart from the others is that we send out only one maid to your home for regular cleanings and you get the same maid each time. Many of our clients tell us that they prefer this to having an army of people storming through their home. To find out more or to schedule an appointment call us at 904-724-3278 today.

Business highlights

28 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Residential cleaning, House cleaning, weekly Cleaning, Bi-Weekly Cleaning, Monthly Cleaning, Move Out Cleaning, Move In Cleaning, Green Cleaning, Construction Cleaning, Floor Care, Window Washing, baseboards, carpets, hardwood floors, sinks, tiles, kitchen, showers

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-10 of 10 reviews

Carrie S.
01/2021
5.0
house cleaning
  + -1 more
Bringing someone into your home; especially in these uncertain times, can bring a certain level of anxiety. It's your home, your safe space. I found myself in an unexpected and time sensitive situation in which my home was going to be on display. Talk about anxiety..... First Maid was cognizant of my debacle and whisked in relieving me of the concern with preparing my home. Claudia arrived timely, armed with supplies and ready to jump right in. She was respectful of my time, attentive to my concerns and what was important to me, mindful of my need to work during her visit and the job?!?! Where do I start,.....she cleaned areas I hadn't even considered or realized needed attention, every inch was left sparkling as if it were a brand new home. First Maid freed me of crucial time allowing me to focus on and prepare for my function. Having a dependable, reliable, safety conscientious team (First Maid took all Covid precautions for myself as well as their team) on your side can make all the difference. First Maid is now my go-to for taking care of my home that I am highly recommending to friends, family and you!
Description of Work: Home Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelby T.
09/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: "Excellent service provided by First Maid. Plan to use their Service in the future! Great job! Thanks Claudia and Assistant!
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirley G.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: still use them every 2 weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

C. A.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I first called First Maid to do a one time cleaning but after the cleaning I realized that I really could use a cleaning regularly. I really loved the clean bathrooms and the clean kitchen. I also like that only one maid comes into my house (now the first cleaning was a deep clean so there was two maids). I so look forward to coming home from work the day they clean!! It really makes my life easier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joseph & Janice C.
09/2013
1.0
house cleaning
  + -1 more
They never responded. Would not recommend them to anyone.
Description of Work: They did not respond to my numerous attempts to contact them.
Rating CategoryRating out of 5

Jacqueline B.
11/2012
5.0
house cleaning
  + -1 more
Claudia came and gave me an estimate...having health issues for years and an elderly mom, animals...the place was terrible...I felt ashamed to show it to anyone..she was so nice and so unjudgemental...she fit me in within a few days...from top to bottom all was cleaned...it was a miracle how she got so much done and cleaned...well worth every cent...others had given me estimates of 250...for it was really bad...dog hair everywhere...now I have fresh start..am going to hire them to come in and work on other rooms...do not even bother to go to anyone else...this family business is great!!!!!!!
Description of Work: Full deep clean of my two big rooms...living room and kitchen..before you think that's expensive let me tell you the place has not been cleaned for several years...I have health issues and 2 dogs and 1 bird and an elderly 88 year old mom....they cleaned everything..from bottom to top. The place was really bad..and it looks brand new now. They spend about 6 hours cleaning it all..even cleaned my gigantic bird cage..things I didn't even ask her to do...the best I have ever seen!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Christine C.
08/2012
1.0
house cleaning
  + -1 more
I contacted this company first by email using the "I found you on Angie's List" link. On the following day I placed a call since I was trying to line up a few potential housecleaning candidates. I spoke with a very pleasant person on the phone who asked and took down all my information including contact information. I was told I would get a call from someone that would then give me an estimate. That was it. I never received a call back and I never received a reply to my email. I think two separate tries on my part to get information is more than reasonable. Frankly I was just disappointed with the experience.
Description of Work: none

Rating CategoryRating out of 5
responsiveness
1.0


C. A.
05/2012
5.0
house cleaning
  + -1 more
I called and arranged to get an estimate. I liked this company never pressured me or made me feel like I was being sold. So I met a young lady at my mom's house and she was really nice. Again, she didn't try to push me to use their service at all... she talked with me about what I wanted done and she then pointed out to me how she could help. She also pointed out some things that I didn't know (one of the bathrooms is never used but it stinks ... she pointed out that the water in the drains dry out over time and then the odor from the sewer lined come though... so it is important every so often pour a cup or two of water into the drains to keep the smell down in those unused bathrooms every so often - never even thought of that... but it makes total sense). So I decided to go with First Maid because I was really impressed with how they treated me and more important how I felt they would treat my mother and her house. They had 2 people come out and do a deep clean. I was really against doing the deep clean at first because of the cost but I am so so glad I did it. After they cleaned I went to my mom's house and I was so impressed with the job they did. They got the kitchen sink cleaned that I though I was going have to replace... it didn't look brand new but it looked so much better than I ever thought possible. Now my mom has just one maid that cleans her house and she loves her so much. I really imagined that she was going to fight me about having someone in her home to clean. But she really likes it. Bottom line... I am really happy with First Maid.
Description of Work: My mother is elderly. She just can't physically clean like her house needs to be cleaned... and she just doesn't see the dirt. To her the house is clean, but it doesn't smell clean. So I decided to call around to find someone, I browsed Angie's List and called a few people. First Maid sounded just like what I was looking for. I wanted someone that would come in and do a deep clean and then keep up the house for her. I like that they use only one maid for regular cleanings. My mom doesn't want a bunch of people in her home... and I know it would worry her and stress her out if we used a company that had 3 or 4 maids to clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janice M.
01/2012
5.0
house cleaning
  + -1 more
Outstanding Service.
Description of Work: I had services performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Teresa T.
12/2010
5.0
house cleaning
  + -1 more
I have been using First Maid for a long time now. I was using First Maid for weekly cleaning but due to some financial troubles I had to stop having my house cleaned and I started doing it myself... I was thinking since I cleaned my house for years why not just do it myself, it would be easy and I would save some money. Then after cleaning for a few weeks I remembered how hard cleaning really is... and I enjoy cleaning... but getting down on the tile in the shower and cleaning it... it is h****** my hands. I also missed the all the free time I had when I had them... so I hired them back (I only do everyother week cleaning now... but I hope to get them back to cleaning every week soon!) I really don't know what I would do without First Maid. Forgive me for sounding like a commercial.
Description of Work: When they come they clean everything. They clean the baseboards, the carpets, the hard wood floors, the sinks, the tiles, the entire kitchen, the showers... everything! The girl I have cleaning for me is so wonderful!!! I love this company uses only one maid to clean (now I get the same maid every time ... she is so sweet too... I don't know if I can say her name here) ... I have had other maid companies before they always send a team of maids over but I don't want a bunch of people running around in my home. This is just one reason I love them so so much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    6034 Chester Ave. Suite 114, Jacksonville, FL 32217

    https://www.firstmaid.com

    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    First Maid - Florida Cleaning Concepts is currently rated 4.8 overall out of 5.

    Sunday: 7:00 AM - 11:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 6:00 PM

    First Maid - Florida Cleaning Concepts accepts the following forms of payment: Check
    Yes, First Maid - Florida Cleaning Concepts offers free project estimates.
    Yes, First Maid - Florida Cleaning Concepts offers eco-friendly accreditations.
    No, First Maid - Florida Cleaning Concepts does not offer a senior discount.
    Yes, First Maid - Florida Cleaning Concepts offers emergency services.
    Yes, First Maid - Florida Cleaning Concepts offers warranties.
    First Maid - Florida Cleaning Concepts offers the following services: Residential cleaning, House cleaning, weekly Cleaning, Bi-Weekly Cleaning, Monthly Cleaning, Move Out Cleaning, Move In Cleaning, Green Cleaning, Construction Cleaning, Floor Care, Window Washing, baseboards, carpets, hardwood floors, sinks, tiles, kitchen, showers

    Contact information

    6034 Chester Ave. Suite 114, Jacksonville, FL 32217

    https://www.firstmaid.com

    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM