First Coast Home Pros is a family business offering a variety of specialized home cleaning and maintenance services. We have several teams of specialists who focus on using their expertise to provide specific services to our customers with the highest standard of professional care. Our employees all undergo vigorous training, drug screening, and background checks prior to hire. We never use subcontractors and we never charge a travel fee or fuel surcharge within our service area. We also offer The 100% Guarantee, which states that if for any reason you are not 100% satisfied, we'll make it right or give you your money back. Please ask about our Angie's List discount!
Business highlights
15 years of trusted experience
Services we offer
We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!
They were very professional, polite and performed the work timely and with very good cleanup. The dryer works much much better.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
Debbie D.
08/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The service was great. I've been cleaning a house that my Aunt lived in and the carpet is very old and she had a cat. So it was a little stinky! The service guy was very honest and took the time to truly evaluate everything before quoting me a price. He did a great job with what he had to work with.
Description of Work: Cleaned old carpet and furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Staci B.
08/2013
5.0
gutter cleaning, pressure washing
+ 0 more
They were really, really good. They were professional and quick. We were very impressed. The girl who came in and gave me the estimate showed up on time and gave me the estimate as we agreed to. They did a really good job. It was worth it. They were quick to come out. It was convenient.
Description of Work: We did use First Coast Home Pros. They cleaned out our gutters and pressure washed the exterior of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Donna C.
08/2013
5.0
gutter cleaning, deck cleaning, pressure washing
+ 1 more
They were able to show up early and called for permission first. They showed up and went immediately to work. I used them before and didn't hesitate to call them when I needed the work done again. This company is a real First Class Act from the top down!!!
Description of Work: Pressure washed entire house, patio, pool deck, driveway and sidewalk and cleaned out the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$427
Response from First Coast Home Pros
We appreciate the opportunity to be of service to you! Thanks for allowing us to service your pressure washing needs.
Lori S.
08/2013
5.0
house cleaning
+ -1 more
I apologize for not submitting this review sooner. We purchased a home which had sat empty a long time. I cleaned as well as I could before moving in, but ran out of time before getting to the bathrooms. The day before moving, First Coast Home Pros sent a nice lady to take care of this. She was great! One bathroom is a large standard bath. The other is a suite with separate shower and garden tub; it's a very large room. She did both in 1.5 hours and did a wonderful job. I would definitely use them again, thanks!!
Description of Work: Cleaned two large bathrooms in a formerly vacant home.
The team of 3 "ready-to-get-to-work" young men arrived on time and wasted no time getting started. They worked continuously and tirelessly accomplishing everything that needed to be done. They paid particular attention to detail and kept at problem areas until they knew I would be proud of the results. The teamwork was remarkable. Very experienced and well trained on all their equipment, they were able to get areas cleaned that I didn't hold out much hope for in the beginning. This company, with its hard working staff, will be highly recommended by me to others.
Description of Work: Pressure washing from top down, my brick & vinyl home and detached garage, gutters, porches and decks, flagstone walkway, sidewalk, curbing and concrete driveway and parking pads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from First Coast Home Pros
Thanks for pointing out how hard the team worked on your job. Even during these hot days of summer, we are proud that all of our teams give our customers full effort and energy.
Lois B.
07/2013
5.0
carpet cleaners
+ -1 more
First Coast Home Pros was great. They did a great job. They offered a deodorizer for my carpet. I have a dog and actually the young gentleman went above and beyond. He asked me if I needed anything else done, anything extra. They just go out of their way.
Description of Work: First Coast Home Pros cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from First Coast Home Pros
We always try to do little extras for our customers without nickel and diming for going above and beyond. Thanks for sharing this with other Angie's List members.
William M.
07/2013
5.0
window cleaning
+ -1 more
arrived promptly, did as agreed, left within 2 hours
Great from start to finish! Joshua came and gave an estimate...included a multi-service discount as well as the Angie's List Discount. He was very professional and honest about gutter caps...said they were very expensive and we could have gutters cleaned out tons of times before the gutter caps would pay for themselves especially since we do not have lots of leaves around...our biggest issue is pine needles. We waited a few weeks to decide whether to do part or all of the estimate then called to schedule with no issues and about a week wait as expected. The crew came on time, were very friendly and professional and did an excellent job on all. We're very happy with their work, would recommend them and will use them again!
Description of Work: Gutter Cleaning, Window Cleaning Outside with Screens, Pressure Washing House Exterior, Pressure Washing Driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$718
Response from First Coast Home Pros
Gutter cleaning vs. gutter protection is always an interesting conversation. Every customer and every situation is different depending on the house and trees, etc. But in any situation where we don't feel that gutter protection installation is worth the expense, we would always be up front about that. While we love installing gutter protection, and our system works very well, we don't want to sell you stuff we don't think you need. We want to do what's in the best interests of our customers every time by treating your house the same way we would treat our own.
Lee E.
07/2013
5.0
house cleaning
+ -1 more
we have used first coast home pros for approx. 4 years for our home cleaning. They have always done a fantastic job and we will continue to use them. Thank you FCHP for all your help over the years.
Description of Work: home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Response from First Coast Home Pros
Hi (removed member name), thank you so much for your loyalty to our maid services over the last four years. Please let us know if there is ever anything we can do to improve our service for you. We appreciate your feedback on Angie's List!
Eileen K.
07/2013
5.0
window cleaning, pressure washing
+ 0 more
Kevin and Jason were very professional, neat, on-time and accommodating. I would definitely recommend this company.
Description of Work: Pressure washed the exterior of the house, driveway, walkway and patio. Also washed windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395.75
Eileen K.
07/2013
5.0
dryer vent cleaning
+ -1 more
They were very on-time, thorough and very professional. My only complaint is the price which I found slighly higher than others.
Description of Work: Cleaned the dryer vent on the roof and behind the unit.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$92.65
Response from First Coast Home Pros
Our price for dryer vent cleaning is not the cheapest in town, but we GUARANTEE you that it is the best value for the dollar. We get called out to jobs all the time where another cheapo company just recently "did the job," but without fixing the problem. If you want the job done right the first time, our advice is spend a few extra bucks and give us a call.
It went great! They did and outstanding job. My pool deck looks fantastic. I got the furniture pressure washed because I had planned on selling it. After they got thru cleaning it, it looks brand new! It made me change my mind about selling it. This is a first class company. They really do care out the customer and do quality work! I received a phone call from the owner about an hour after his crew was done to make sure I was satisfied with everything. I highly recommend them!
Description of Work: Pressure washed pool deck and pool furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Response from First Coast Home Pros
Thanks for your feedback on our services - we are thrilled that you are happy with the service and the work that was done!
Julia M.
07/2013
5.0
gutter cleaning, house cleaning, roof cleaning
+ 1 more
Wonderful company from beginning to end. Before I hired this company, they sent an estimator out who saw what work I needed done. I set up an appointment easily. The team of workers arrived on time, professionally dressed, and polite to my family and me. They did an excellent job. Cleaned the roofs, collected the leaves and junk from the gutters of the one roof thoroughly, no trace of it on the ground. Cleaned the crystal chandelier almost as well as I could have, saving me lots of time. I called the owner the next day to tell him how impressed I was with his company, and let him know his employees were assets to his company.
Description of Work: Washed two roofs, collect leaves out of roof gutters, cleaned one chandelier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from First Coast Home Pros
Thank you for your feedback on our services. We are so glad you're happy with the work and hope to hear from you again in the future. Take care!
Joanne Y.
07/2013
3.0
gutter cleaning
+ -1 more
They came out when it was raining. It stopped raining but it was still wet. They cleaned out the gutters and blew the wet leaves around. Some of the leaves wound up on our screen and porch. The price for what they did was too much. we don't even have gutters around our whole house. We wont be using them again.
Description of Work: Cleaned gutters
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
4.0
punctuality
3.0
$150
Response from First Coast Home Pros
HI [member name removed], thanks for your report. We have cleaned out your gutters once per year for the last three years. According to our records, the charge for this has been $109.65, not $150 as you said in this report. Rain or wet gutters does not pose a problem with gutter cleaning (in fact we think it even helps a little bit), and I'm not sure why you didn't like that it was done while wet, but we are sorry that you did not like that the leaves were wet when removed them. When we finish cleaning out the gutters, our next step is to clean up the debris that may have fallen down. If any of this was missed around your porch area, we apologize for that and would gladly have come back to clean it up if you had let us know it was missed.
George U.
07/2013
5.0
dryer vent cleaning
+ -1 more
Crew arrived earlier than scheduled and after review of conditions and my specific request they completed the task in short order to my complete satisfaction
Description of Work: cleaned dryer vent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
barbara M.
07/2013
3.0
gutter cleaning
+ -1 more
It was so long ago I don't really remember anything that stood out.
Description of Work: They cleaned our gutters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$99
Response from First Coast Home Pros
This member purchased a Big Deal for gutter cleaning and doesn't seem to remember anything about our service. We wish that we did not receive negative grades for our service that day since the customer does not remember it. If there was anything we could have done better for this member, we would have wanted to fix it or at least learn from it so we could improve next time. Thank you for reading, have a great day!
George U.
06/2013
5.0
dryer vent cleaning
+ -1 more
When crew arrived I explained situation and suggested that if dryer vent was clogged it was clogged at the roof vent since I had already checked the dryer end myself. Within 10 minutes they found the clog and removed it. They went on and cleaned the entire system from the roof. Job done quickly and efficiently.
Description of Work: Cleaned dryer Vent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
Response from First Coast Home Pros
Glad to hear your dryer is now working as it should and your vent system is unclogged. We recommend dryer vent cleaning every 12-24 months to prevent clogs.
David M.
06/2013
4.0
house cleaning
+ -1 more
When I had Mindy - the cleanings went great. Sometimes they sent another crew (I understand things happen) but I could ALWAYS tell when it wasn't Mindy because the house was clean, it wasn't nearly as good as Mindy's team! Other than that service was ok. However, they tried to jack up my price 20 percent a month or so ago! Thanks but no thanks! They spend A TON of money on advertising, hence the increase in price. Owning my own business for many years now, I've come to realize that you dont charge loyal, on-time paying customers a 20 percent increase... but not my business. If you use them I would only request Mindy's team - the other girl, Caroly or Carolyn, is ok, but does a very rush job that I complained about.. If you get Mindys team you should be good to go... just my 2 cents.
Description of Work: Weekly Cleaning
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$130
Response from First Coast Home Pros
Thanks for your report on our services. It sounds like there are a couple of issues we need to address. First, one interesting fact about all five of our housecleaning teams is that each of our team leader’s customers say the same thing – “their” team leader is better than all of the other team leaders. We think this is a great thing because our customers build a relationship with their team leader and they all feel that “their” team leader does superior work than the others. We don’t believe that’s really true of course, since all of them get the same kind of feedback. But there is some truth to a team leader knowing their customers well and learning exactly how to meet their needs, which is why we do our teams the way we do them. All that being said, we don’t think it’s fair for this customer to tout one team leader over another as though one team leader does superior work than another (who in this case the other person mentioned is our housecleaning supervisor with almost four years of service with our company). The bottom line is we do not feel that is an accurate or fair representation of the facts. Secondly, this member mentions a 20% price increase. Once a year, we do audit all of our accounts to ensure that prices are appropriate in comparison to any changes to the cost of doing business in general, to adjust to any pricing changes in the competitive landscape of other service providers, and also with anything that has changed with each specific account. In March 2013, we did adjust pricing for about 7% of our house cleaning customers, and this customer’s account was one of them. We did in fact increase this customer’s prices by 14% (not 20% as the member claims), which based on all of our internal metrics was more than fair. That being said, we do respect any customer’s decision to use or not use our services based on the price being charged or any other reason, and we did provide a month’s notice about the pricing increase so that the customer could make alternate arrangements if desired. Third, this member says we spend a “TON’ of money on advertising, and suggests that this is the reason for the price increase. From the perspective of the person who understands our company’s financials quite intimately, this statement is utterly laughable for a number of reasons. For one, the vast majority of our housecleaning accounts are Angie’s List customers because do so little advertising for our maid services. Second, it makes no sense that spending money on advertising means you charge more. You advertise as a means to grow, not as a means to make your pricing less competitive. In either case, this member is totally off base and ill informed with this comment. Thanks for reading our response!
Phil P.
06/2013
5.0
window cleaning, pressure washing
+ 0 more
The workers did a nice job of pressure washing the house and cleaning the windows. The were extremely professional.
Description of Work: Pressure washed house and cleaned windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Mike M.
06/2013
5.0
gutter cleaning, dryer vent cleaning
+ 0 more
They were great and on-time. They finished the work in a timely manner.
Description of Work: They looked at my dryer, which wasn’t drying properly and we concluded it was a issue that was covered under the warranty and the problem was fixed. They also switched out some light bulbs on my 30 ft. ceiling in my family room. They inspected my gutters and they recommended, due to the age of the gutters, that I get them replaced soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer H.
06/2013
5.0
gutter cleaning, pressure washing
+ 0 more
The work was excellent. They were prompt, courteous, and professional.
Description of Work: The team cleaned the gutters and pressure washed my two story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$398
Joyce B.
06/2013
5.0
house cleaning, floor cleaning
+ 0 more
They clean floors, bathrooms, kitchen, make beds and dust furniture. Usually 2 women work as a team. Often the same people but not always. They are always punctual. They provide all equipment and cleaning supplies. I am pleased with their work and have been using them for about a year now. I am probably too tough to only give a "B" on quality but it is not quite as good as if i did the job myself. If I have a request or concern, I call the office who makes a note on my account to ensure future cleaners know my request. Cost is a little more than I used to pay when I lived near Philly, but I had to provide supplies then so it probably balances out.
Description of Work: I have them clean my house every other week. One level home, 2800 sq ft.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Pamela S.
06/2013
4.0
house cleaning
+ -1 more
It was an average job nothing outstanding and nothing bad about the cleaning.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Kimberly M.
06/2013
5.0
ceramic tile
+ -1 more
Service was great. Tech was punctual(even early). I was skeptical if he could really get the floor clean so he offered to do a test spot for me. This was not an easy thing to do. He had to pull everything off the truck, just as if he was cleaning the whole floor! The process worked great and he proceeded to clean the entire floor with great results! Very clean, tidy and professional! Will surely use them again!
Description of Work: Cleaned ceramic tile and grout. Sealed grout.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Carpet Cleaning,
Air Duct Cleaning,
Roof Cleaning,
Upholstery Cleaning,
Screen repair
FAQ
First Coast Home Pros is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
First Coast Home Pros accepts the following forms of payment: Check
Yes, First Coast Home Pros offers free project estimates.
Yes, First Coast Home Pros offers eco-friendly accreditations.
No, First Coast Home Pros does not offer a senior discount.
No, First Coast Home Pros does not offer emergency services.
Yes, First Coast Home Pros offers warranties.
First Coast Home Pros offers the following services: We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!