First Coast Home Pros is a family business offering a variety of specialized home cleaning and maintenance services. We have several teams of specialists who focus on using their expertise to provide specific services to our customers with the highest standard of professional care. Our employees all undergo vigorous training, drug screening, and background checks prior to hire. We never use subcontractors and we never charge a travel fee or fuel surcharge within our service area. We also offer The 100% Guarantee, which states that if for any reason you are not 100% satisfied, we'll make it right or give you your money back. Please ask about our Angie's List discount!
Business highlights
15 years of trusted experience
Services we offer
We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!
Description of Work: Cleaned my carpets in the large living room dining room and the bedroom walk ways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from First Coast Home Pros
Thank you for taking the time to submit this review.. please keep us in mind when you need us again.
Al S.
03/2016
5.0
dryer vent cleaning
 + -1 more
My experience with them went fine. They could have been a little more thorough.
Description of Work: They cleaned my dryer vent.
Rating Category
Rating out of 5
Yes, I recommend this pro
$400
Response from First Coast Home Pros
Thank you for taking the time to provide this review.. I wish we had done a stellar job on the Dryer Vent cleaning. If you get a chance I would love to hear from you on the areas that we failed to dazzle you on and where we missed. We take our reviews seriously and use them as training tools to grow and train so that we go above and beyond what you expect from a service company. I hope to hear from you soon.
Mary M.
03/2016
5.0
carpet cleaners, house cleaning, oriental rug cleaning
 + 1 more
Picked up rug, cleaned it and returned it.? The whole procedure took over a month, but rug came back looking very clean with good crisp colors.? It has maintained that look that look for over a month now.? The entire staff was very customer oriented and I would definite use 1st Coast Rug Pro again.
Description of Work: Clean silk Oriental rug.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$450
Response from First Coast Home Pros
Thanks for your report! The cleaning process normally takes a week or so from pickup to delivery. In your case the cleaning took a normal amount of time but we had trouble reaching you so that we could schedule the delivery. We apologize for any inconvenience this caused but we did want to get your rug back to you as soon as possible. We look forward to working with you again in the future!
Loretta G.
03/2016
5.0
house cleaning, dryer vent cleaning
 + 0 more
Sergio and his sidekick arrived as scheduled. Did a thorough job of cleaning from the outside then came inside to complete the job. All work was done in a friendly efficient manner. He was extremely helpful with advice also.
Description of Work: Cleaned out my dryer vent that had not been cleaned in 12 years. Won't do that again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Victoria S.
03/2016
5.0
air duct cleaning, dryer vent cleaning
 + 0 more
They were prompt and very pleasant.
Description of Work: Dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Amanda T.
03/2016
5.0
pressure washing, roof cleaning, window cleaning
 + 1 more
They called to let us know what time they would arrive and they were exactly on time. ?they introduced themselves, reviewed the planned work and got right to work. The work started at 8:30 a.m., they took one break for about 45 minutes and finished the work around 5:00 p.m.. They were courteous, professional and informative through out the day. ?They gave extra attention to detail and treated our home with respect.
Description of Work: They cleaned our windows, inside and out and cleaned the screens. Jeff and Tim cleaned the shingles on our roof and pressure washed our pavers out back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from First Coast Home Pros
Thank you so much for taking the time to send us such a nice review! I am so glad to hear that Jeff and Tim took such great care of you! They really are a wonderful courteous hard working team and I'm so pleased that they treated your home with the respect it so deserves. We hope that you keep us in mind if there is ever anything we can give you a hand with!
Amanda T.
03/2016
5.0
house cleaning
 + -1 more
Once the work was complete I gave our home a detailed inspection and was very pleased with the results. i pretty much kept an eye on the progress through the day and felt confident that the end result would be above standards. Kita and Kim gave their own personal touches adding extra efforts here and there to make the experience that much more fulfilling.
Description of Work: Detailed cleaning of or home. Kita and Kim cleaned from top to bottom and stayed on task for almost 7 hours. They were thorough, courteous, and open to any extra needs we may have had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Jo B.
03/2016
5.0
house cleaning
 + -1 more
I have had First Coast Home Pros clean my house several times in the past. As before, the ladies were courteous and efficient, and did a great job. My house looked and smelled fresh without the use of harsh cleaners. I am planning on setting up regular house cleaning service--there is no one better!
Description of Work: Provided 3 hours of general housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from First Coast Home Pros
We are so pleased the ladies took such great care of you! Our goal is to be the best cleaning company you've ever invited into your home and we thank you so much for inviting us back! We look forward to hearing from you to set up your regular cleaning service and we cannot wait to provide you with an outstanding level of service. Thank you so much for your kind words!
Mary D.
03/2016
5.0
decks, pressure washing
 + 0 more
Tim and Jeff arrived on time, gave a detailed description of what would be done, ?provided the additional quote for the deck cleaning. ?Tim and Jeff did a great job. ?Exterior of house was sparkling when they were done and deck looked great!.
Description of Work: Pressure wash house and deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from First Coast Home Pros
Thank you so much for taking the time to review us! I'm am so pleased to hear that Tim and Jeff took such great care of you! The are a fantastic team that take pride and diligence in the work they do. We are so proud that they made your home sparkle! Thank you again for your kind words and we hope you will keep us in mind if there is ever anything we can give you a hand with in the future!
Carole B.
02/2016
5.0
ceramic tile, house cleaning, pressure washing
 + 1 more
Jeannie and Marlene arrived promptly and set immediately to work after a brief walkthru of the house. They worked steadily throughout the day paying meticulous attention to detail. We were tremendously pleased with the results and will be scheduling regular cleanings in the future. In 2014 First Coast Home Pros also power washed the exterior of our house and deep cleaned the tile in our kitchen with incredible results.
Description of Work: House Cleaning - Detail Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Response from First Coast Home Pros
Thank you so very much for the kind review! I'm so proud that Jeannie and Marlene took such excellent care of you! Thank you so much for the opportunity to provide you with outstanding service, and we look forward to cleaning for you on a regular basis in the future!
Michelle A.
02/2016
5.0
house cleaning, floor cleaning
 + 0 more
In general we have been quite pleased with the relationship. The first few months were very good, then we started to experience a slight decline in overall cleanliness.....a couple of things here or there being forgotten or not cleaned thoroughly. Almost every month we get a follow-up call a couple of days after our service to ask if everything is satisfactory. When we felt the job wasn't done to expectation, we said so and the team came back out within a day or two to correct the items. At one point this led to a change of the cleaning team who regularly worked on our home. Since that switch, which has been several months ago now, I have consistently been happy with the quality of work each time, and have not had to ask for a return to fix missed items. At each step of the way the personnel have been very professional, including working through any of the aforementioned issues. Usually our cleaning team is here while we are at work, and I have not had any concerns about them working in our home while we're out. In summary, I am glad we hired First Coast Home Pros and would recommend their services to others.
Description of Work: First Coast Home Pros has been providing us maid services for about 14 months now. Additionally, we hired them for a deep clean on our home when they first started (priced separate from that listed above). We've contracted them for home cleaning once every 4 weeks. This includes all vacuuming, dusting, mopping, bathroom cleaning, kitchen cleaning. Additionally they will change bed linens if we set out clean ones. They also sometimes do some light pickup/straightening in the sitting rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from First Coast Home Pros
We appreciate it so much that you took the time to leave such a detailed review! While we regret that there was a slight decline in your service, we thank you so much for letting us know and letting us work through the issues with you. If we are not aware that there is an issue, we can't fix it! I am delighted to hear that we are on the right track and delivering a consistent high level of service to you. Our goal is to be the best service company you've ever invited into your home and we look forward to providing you with outstanding service into the future.
Beverly W.
02/2016
5.0
dryer vent cleaning
 + -1 more
It was wonderful service! They were early and even called to make sure this was only. He was very helpful and gave me tips on taking care of my dryer and had a great friendly personality. I would highly recommend to anybody!
Description of Work: I purchased a big deal for Standard Dryer Vent Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from First Coast Home Pros
Thank you so much for the kind words! I am so pleased that the team such good care of you! They really are a great team, and I am so glad that they took the time to share some tips and tricks with you. We truly appreciate your recommendation and we look forward to working with you in the future!
RebeccaF B.
02/2016
5.0
house cleaning
 + -1 more
Bonnie and Renee were my ladies and they were friendly and conscientious. They are pricey, though. You get what you pay for and I have had cheaper cleaning services, but FCHPs are the best I've had. My house is 3015 sq ft and Bonnie and Renee cleaned 1/3 for 164.00. I can't remember how long they were here, but they spent ample time. They are coming back next month and I am happily looking forward to their visit!
Description of Work: Cleaned 1/3 of my house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Response from First Coast Home Pros
Thank you for taking the time to review our house cleaning services. We are very proud of our employees and their efforts to ensure your happiness. We look forward to seeing you again next month!
Curtis D.
02/2016
5.0
air duct cleaning
 + -1 more
I'm very happy with the service that was provided. Two gentlemen, Mr. Sergio karate and an associate whose name I forget, did a really thorough and effective job of cleaning the 13 air vents in my house. First Coast Home Pros isn't always the cheapest provider, but the work they do is always excellent. You get what you pay for. If you want your air ducts cleaned and you want them cleaned right, you can't go wrong with First Coast Home Pros.
Description of Work: Clean air ducts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from First Coast Home Pros
Thank you so much for the wonderful review! I am so proud that Sergio (and Luke) took such good care of you while cleaning your air ducts. They really are a wonderful team that demonstrate a high level of professionalism as well as knowledge in their field. Thank you for the opportunity to provide you with outstanding service, we look forward to working with you in the future!
Laura B.
02/2016
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
They were very flexible with our changing schedule, which was tremendously helpful. On the assigned day, the workers showed up on time and worked diligently. Unfortunately, the task was to clean stains from 17 year old beige Berber carpet, and they were unable to remove the stains (one apparently from a stained wood chest that was sitting directly on the carpet, and others from simple residential home foot traffic). They did take our three oriental rugs back for deep cleaning in their shop (via their RugPro division), which they returned clean and wrapped in a couple of weeks.
Description of Work: Cleaned carpets throughout the house, plus took three large area rugs back to the office, cleaned them, and returned them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from First Coast Home Pros
Thanks for taking the time to write this review! We are very proud of these guys, and I am so glad that their quality of work and professionalism did not go unnoticed. Thank you so much for allowing us the opportunity to be of service to you. I hope that you will keep us in mind in the future, as we would love to do so again!
Gabriel B.
02/2016
3.0
house cleaning, floor cleaning
 + 0 more
Mediocre. Continually missed wiping shelves, floors were not done well. We had to email the company all the time asking them to stop unplugging electronics or do a proper job. I scheduled for extra rooms to be cleaned and they were not, then when they were cleaned the next time the floors were not done. The biggest thing I didn't like was that baseboards, fans, and other things were not considered part of regular cleaning- they were upcharges that seemed excessive. When all parts of the house are not clean it definitely effects the areas that were cleaned. It's just not the thorough cleaning I want. Also, we had different cleaners all the time- so when we did request that electronic remain plugged in (our tivo was unplugged and no shows recorded!!!) the new cleaners didn't seem to get the message. We wanted to like this company, but it just isn't working.
Description of Work: Bi-weekly cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Response from First Coast Home Pros
Thanks for your report! We apologize that you were less than pleased with the results of your service. I looked through your account and did see the various notes about requests you have made and issues you have had and I know the team made every effort to please you. We have put notes in from your online comment cards you have left for us and we called you about two weeks ago to discuss your service to see how it was going, but did not receive a return call. I also noticed that except for one appointment, which was moved to a different team due to a scheduling issue, that you had the same team leader for all of your appointments, which is how our system works. We do rotate the second person on the team which is an important part of our system for a number of reasons. Again, we apologize that you were less than pleased with your service. We would have liked very much for it to have worked out better for you, but although we have many satisfied customers, it does sound like our service may simply not be a good fit for you.
Anthony R.
01/2016
5.0
house cleaning
 + -1 more
Excellent. Very pleased with the job done by Bonnie and Erica
Description of Work: Cleaned bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from First Coast Home Pros
Thank you so much for the kind words, Bonnie and Erica are wonderful workers and wonderful people! I'm so glad that we take part in this program so we can give you a hand when you need it! Please don't ever hesitate to contact us if there is ever anything we can do to be of service.
Catherine R.
01/2016
5.0
dryer vent cleaning
 + -1 more
Sergio and Chris were outstanding. They called to let me know when they would be arriving, arrived on time and went right to work. They were so professional and courteous. They provided the service, made sure everything worked correctly, and provided some great education regarding the routine care of my dryer and filter. I felt as if they really cared about their customers. I will recommend them to everyone I know. I will definitely keep this company on my speed dial for routine and emergency service.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from First Coast Home Pros
Thank you so much for taking the time to review us, we greatly appreciate it! I am so happy to hear that Sergio and Chris took such good care of you, they are a great team. We always strive to be the best service company you've ever invited into your home, so I am proud that the team impressed you with their level of service! We do thank you for recommending First Coast Home Pros and we hope to work with you again in the future!
Sean D.
01/2016
5.0
house cleaning
 + -1 more
It went great, as always! Bonnie is just a peach! She goes out of her way to make sure we have everything done the way we want and always checks to see if there is anything else we ever feel we would like done.
Description of Work: The FCHP team came in to do a general cleaning of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from First Coast Home Pros
Thank you so much for the kind review! I agree, Bonnie is an absolute peach! She embodies our core values of providing outstanding service each and every visit! We are so glad that she is taking such good care of you and we look forward to impressing you into the future!
Michaele H.
01/2016
5.0
house cleaning
 + -1 more
Great, as usual. Bonnie and her team clean our home every two weeks. They are very professional, thorough, and enjoyable to be around. Additionally, Bonnie is very responsive if I want something cleaned differently or focus on something different.
Description of Work: Cleaned our house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from First Coast Home Pros
Thank you for the kind review! We are so glad that Bonnie is taking such good care of you! She is an absolute joy to be around and a pleasure to work with. We look forward to Ms. Bonnie providing you with outstanding service for years to come!
Lauren C.
01/2016
3.0
blind cleaning, house cleaning
 + 0 more
There were times where they were not wiping down the shelving in the bathroom or cleanup very well. It was so costly and we didn't feel like it was worth our money. On top of that they don't clean ceiling fans unless you pay an extra 15 dollars every time they come. They need extra money to have the ceiling fans and blinds cleaned and that's astronomical.
Description of Work: They did house cleaning.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$109
Response from First Coast Home Pros
Thanks for your report! I understand your frustration with add-on items. We've found over the years the certain "mix" of included items that works best for our many clients and that's what we've included with our maintenance cleaning service. While the items you mentioned are included with our detail cleaning service, we offer them with maintenance service as an add-on item only. Again, this is just what we have found from our years of servicing many, many homes and clients that most of them prefer. We apologize that this system wasn't your preference. Best wishes!
James Y.
01/2016
5.0
pressure washing
 + -1 more
Nick and Jeff did a wonderful job on our driveway. Neat, courteous, thorough. I couldn't ask for anything more. I will definitely call First Coast Home Pros the next time I need some pressure cleaning work!
Description of Work: Pressure cleaned driveway, sidewalks and curb.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192.95
Response from First Coast Home Pros
Thank you so much for the wonderful review. I am so please that Jeff and Nick took such great care of you and that the team did such a great job. We strive to make sure that our employees are always on time and professional in appearance. It is so nice to hear that we have succeeded in that goal. We look forward to working with you again in the future!
Richard P.
01/2016
5.0
upholstery cleaning
 + -1 more
They arrived on time, explained the process, cleaned two chairs and then cleaned up after themselves. Our chairs look great.
Description of Work: Clean upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from First Coast Home Pros
Thank you so much for taking the time to review us! We are so pleased that the team took such good care of you, respecting your time by being punctual and explaining exactly the work they were going to do. I am so glad that you are happy with the work done and that the chairs look great! We hope you keep us in mind in the future; we would love to be able to be of service!
Kathleen K.
01/2016
5.0
house cleaning
 + -1 more
It went well. I have used First Coast Home Pros for years, first at our prior home, then at a rental home while our new home was under construction, and now have resumed cleaning services at our new home. They have always been very accommodating to my needs and requests and done a very good job. I have also used them twice for detail cleaning when we moved out of the first residence and when moving out of the rental home. Both times, the cleaning was excellent and thorough. The staff is friendly and thorough.
Description of Work: Routine house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$254
Response from First Coast Home Pros
We truly thank you for the kind review! It has been a pleasure working with you over the years, and I am so proud that our teams continue to provide an outstanding level of service. Our goal is the be the best cleaning company you've ever invited into your home, and we are so proud that you continue to invite us in! We are looking forward to continuing to uphold our level of service for you in your new home!
Ann B.
01/2016
5.0
house cleaning
 + -1 more
Great! We had just put away all of the holiday decorations so there was some extra dust and dirt. Did a great job getting it all done properly. Always asks if I would like to inspect and if there was anything else to clean or add. Great girls with great attitudes.
Description of Work: Bi monthly house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Response from First Coast Home Pros
Thank you so much for the kind review! We are so pleased that the team is taking such good care of you and helping out with that "little extra" after the holidays! We take pride in always bringing our "A" game and I'm so proud of the team for bringing along a great attitude! We look forward to providing you with outstanding service into the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Carpet Cleaning,
Air Duct Cleaning,
Roof Cleaning,
Upholstery Cleaning,
Screen repair
FAQ
First Coast Home Pros is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
First Coast Home Pros accepts the following forms of payment: Check
Yes, First Coast Home Pros offers free project estimates.
Yes, First Coast Home Pros offers eco-friendly accreditations.
No, First Coast Home Pros does not offer a senior discount.
No, First Coast Home Pros does not offer emergency services.
Yes, First Coast Home Pros offers warranties.
First Coast Home Pros offers the following services: We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!