First Coast Home Pros is a family business offering a variety of specialized home cleaning and maintenance services. We have several teams of specialists who focus on using their expertise to provide specific services to our customers with the highest standard of professional care. Our employees all undergo vigorous training, drug screening, and background checks prior to hire. We never use subcontractors and we never charge a travel fee or fuel surcharge within our service area. We also offer The 100% Guarantee, which states that if for any reason you are not 100% satisfied, we'll make it right or give you your money back. Please ask about our Angie's List discount!
Business highlights
15 years of trusted experience
Services we offer
We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!
I have two people scheduled each week. Three of the last four weeks only one person showed up. I called the owner, and he responded in an arrogant manner 'well she stayed longer, so work was done'! I also had upholstery work done, and it did not turn our right. Still not handled. I dropped this company today? The owner of this company is one of the most unprofessional individuals that I have ever encountered. 5/22/18: I have used this service for over 10 years. The plan and execution has been 2 people per week until a month ago. There was no notification to me of the change.
Description of Work: Home Cleaning - Upholstery
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from First Coast Home Pros
We respectfully disagree with this client's characterization of this situation. While we usually work in teams of two for this service and typically did so at this client's home over the years, we do occasionally work in teams of three or one as well, depending on a number of variables, such staffing configuration, daily team workload, etc. We were previously unaware of this client's strong preference as to the exact number of people sent to his home and, if given the opportunity, would have notated his preference so that future staffing configurations would accommodate that preference. We do not wish to get into a tit-for-tat or say anything disparaging about this client, so suffice it to say that we believe we have always gone way above and beyond to accommodate his demands, and we are disappointed by this outcome and his choice to attack us in this manner. Still, we wish him the best.
Brenda B S.
04/2018
4.0
house cleaning
+ -1 more
It went fine. They didn't break anything. They cleaned it. They did a nice job but I found it very expensive.
Description of Work: Chandelier cleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from First Coast Home Pros
Thank you so much for taking the time to leave us a review, it'[Member Information Removed] been a couple years (2015) since we were out so it'[Member Information Removed] most unexpected! We appreciate you allowing us to be of service and we are happy that you would have us out again, we would enjoy the opportunity to work with you again! I do apologize that you did find the service expensive, we strive every day to be competitive with our pricing. Honestly though, our most important goal is to be the best service company you've ever had out, not always the most economic although we do try and balance both. Again, thank you for the review and we hope to work with you again in the future!
Jan G.
04/2018
5.0
dryer vent cleaning
+ -1 more
Sergio and Nick arrived on time. Sergio explained how the cleaning process would be done and then informed me about the dryer. He showed me how to clean the filter and we discussed the need for the inside of the dryer to be cleaned of all the lint as well. They unclogged my dryer vent and left the laundry room cleaner than when they arrived. I was pleased with the work performed and would hire them again. I do wish they cleaned the inside of the dryer as well, once I understood the amount of lint accumulated there.
Description of Work: Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122.55
Response from First Coast Home Pros
Thank you so much for taking the time to leave the team such a nice review, we truly appreciate it! It's wonderful to hear that Sergio and Nick were punctual and knowledgeable, and brought you into and showed you our process. They really are a wonderful team, that really want our clients to understand the "why's" of why we do or clean something the way we do. Hearing them going above and beyond (leaving the laundry room cleaner then it was found!) is really what makes the team tick, they absolutely want to be "The best service company you've ever invited into your home"! We look forward to working with you again in the future!
Paula L.
03/2018
5.0
gutter cleaning, house cleaning
+ 0 more
Excellent job, was done in less than one hour. We are repeat customers and always use First Coast Home Pros...
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First Coast Home Pros
Thank you so much for choosing us to be of service! It's always a pleasure working with you and we look forward to working together again in the future!
Patricia S.
03/2018
5.0
decks, gutter cleaning, house cleaning, window cleaning
+ 2 more
This is the second time I have used them for these services and they are the best! The crew is always professional and makes sure that everything is completed to my satisfaction before they finish.
Description of Work: Pressure washing, window cleaning, chandelier cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,060
Response from First Coast Home Pros
Thank you so much for again choosing us to be of service! We are delighted that the teams where professional and made sure everything was taken care of to your satisfaction, as that is our company motto! We hope to have the opportunity to work with you again in the future!
Bob S.
03/2018
5.0
dryer vent cleaning
+ -1 more
The crew arrived on time after calling to advise that they were on their way. They quickly understood the issues and went to work. They also provided a full explanation of what was being done and why. I found Sergio & Jay professional and friendly. I would certainly use them again.
Description of Work: Dryer veny cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from First Coast Home Pros
Thank you so much for your "A" review! Sergio and Jay are just wonderful to work with, we are so pleased that they took such good care of you and passed along some of their knowledge along the way. It was our pleasure to be of service and we look forward to working with you again in the future!
Kelly B.
03/2018
5.0
house cleaning
+ -1 more
First Coast Home Pros always does an outstanding and professional job when it comes to cleaning our home. Our home is always sparklng clean with everything tidied. So grateful for the First Coast Home Pros team especially Bonnie and Morgan!
Description of Work: Home cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First Coast Home Pros
Thank you so much for your kind words, they are so appreciated! It's so wonderful to hear that Bonnie and Morgan are doing an outstanding a professional job for you, they are a great team. We thank you so much for allowing us to be of service, we'll see you again in two weeks!
Peggy C.
03/2018
3.0
ceramic tile
+ -1 more
The job done was mediocre at best. They left residue on all of the tile from their cleaning solution. They assured me that it was just water and need to dry. Once “dry”, it was the residue from their cleaning solution and I had to mop the entire house. There spots of adhesive that were not cleaned off and for $451, the tile should have been spotless when they finished. Would not recommend.
Description of Work: Tile cleaning for newly built home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$451
Response from First Coast Home Pros
Thank you so much for taking my call to discuss your review, it was a pleasure speaking with you! As I mentioned on the phone, we take our 100% satisfaction guarantee very seriously and had we known you were unhappy with the cleaning we would have taken steps to get this resolved for you immediately. We do try to knock it out of the park every chance we have, but sometimes things don't go the [Member Information Removed] we planned, I look forward to speaking with you tomorrow on a resolution.
Terry R.
03/2018
5.0
house cleaning, dryer vent cleaning
+ 0 more
Cleaned to our satisfaction, very courteous and professional
Description of Work: Dryer vent cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Response from First Coast Home Pros
I'm so glad everything was taken care of to your satisfaction! Thank you so much for allowing us to be of service!
Katherine M.
03/2018
5.0
house cleaning
+ -1 more
I gave them A's except for price because I was quoted a lower price over the phone. I didn't realize that this was an estimate and would be adjusted on site if needed. Anyway, I feel the price that I paid was well worth it. Andrew and Arthur came and did an excellent job. I have two very large live oaks that dropped a lot of leaves on roof and in gutters. They cleaned both and bagged all leaves which came to 10 or more bags. They even checked downspouts and blew excess leaves off driveway and walkways. I'm very satisfied with their work and recommend them.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Response from First Coast Home Pros
Thank you so much for your review, we truly appreciate you taking the time to let us know how things went. It sounds like Andrew and Arthur took very good care of you, they really are a great team that goes above and beyond to make sure their clients are 100% satisfied with the work they are doing. We thank you so much for allowing us to be of service and hope to work with you again in the future!
Mary S.
02/2018
5.0
house cleaning
+ -1 more
Tracy and Dayonna did a great job! Thorough, but quick, so I could get on with my day in a timely manner! They always are flexible with my schedule and cleaning needs.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from First Coast Home Pros
Thank you so much for Tracey and Dayonna's "A" review, they really are a wonderful team! You are absolutely correct as well, quick doesn't have to mean a bad clean, a true professional is efficient and thorough in getting the work done well in a timely manner! It's been our pleasure to be of service for you and we are looking forward to our future cleanings!
Paul C.
02/2018
5.0
air duct cleaning
+ -1 more
Nick and Sergio were world-class and proactively engaged with our project. They identified some things that were not part of their project that we will follow-up on with our HVAC and a plumber. We appreciated that and the excellent service. Before they started, they explained everything very clearly so that we were not surprised. They also told us other services of their company that we know we will be interested in in the future.
Description of Work: HVAC duct and vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from First Coast Home Pros
Wonderful! We do love to hear how Sergio and Nick took such good care and imparted their knowledge in order to help you out in the future. It's thoughtfulness like that, that makes them such a great team as they truly do care about our customers and their homes. Thank you for allowing us to be of service and we hope to work with you again in the future!
John C.
02/2018
5.0
dryer vent cleaning
+ -1 more
The team of Sergio and Nick were efficient and friendly. I appreciate the information regarding the dryer maintenance. I would hire again.
Description of Work: Dryer Duct Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First Coast Home Pros
We are so pleased that Sergio and Nick took such good care of you, not that we are surprised, they are an amazing team together! Thank you so much for your kind words and we hope to work with you again in the future!
Linda L.
02/2018
5.0
house cleaning
+ -1 more
The two young ladies who came arrived on time and worked continuously for 5 hours. They performed the most meticulous deep cleaning ever from top ( dusting ceiling fans and door frames) to bottom (baseboards and floors). My husband who was here the whole time was extremely impressed. They were friendly and courteous and told me that “cleaning is their passion “.
Description of Work: Our house needed a deep cleaning and we were also interested in a regular cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First Coast Home Pros
What a wonderful review, thank you so much! We are so proud of the team for delivering on our goal of "Being the best service professional you've ever invited into your home!". Thank you so much for choosing us to be of service and we are looking forward to working with you into the future!
Sara M.
02/2018
5.0
dryer vent cleaning
+ -1 more
Nick & Sergio did an excellent job with our dryer vent cleaning. Professional and thorough job. And they informed us on several key points for maintenance for the dryer. WE would definitely recommend and use again!
Description of Work: Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from First Coast Home Pros
Nick and Sergio are such a great team, we are so pleased that they took such good care of you! It's always wonderful to hear that they went above and beyond and shared some of their vast knowledge of the dryer vent system to keep you at top performance! We look forward to working with you in the future as well as with anyone you may recommend our [Member Information Removed]!
Alexandra C.
02/2018
5.0
dryer vent cleaning
+ -1 more
Sergio and Nick were very friendly and professional in the way they presented themselves and with their work. Very knowledgeable as well. I already have First Coast Home Pros coming out to do a screen repair. Looking forward to the same type of service.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from First Coast Home Pros
Thank you so much for the "A" review, we really appreciate it! It was our pleasure to have Sergio and Nick out to give you a hand with the dryer vent cleaning, thank you so much for allowing us to be of service! Ronnie and his crew will take very good care of you as well during your upcoming screen repair appointment!
Dan E.
02/2018
5.0
house cleaning
+ -1 more
Professional, courteous, on time, and provided additional information/improvements about my ac system that I will consider In the future. Highly Recommended!
Description of Work: AC Duct Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First Coast Home Pros
Thank you so much for your kind review, we appreciate it so much! We are so proud of the team for being on time, professional, informative and we would love the opportunity to service anyone you may recommend to us! We hope to work with you again in the future as well!
Penelope Z.
02/2018
5.0
dryer vent cleaning
+ -1 more
They did a great job, very efficient. Nick and Jay were extremely pleasant and friendly.
Description of Work: Cleaning the dryer vent from machine to outside of house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Response from First Coast Home Pros
Wonderful! We are so pleased that Nick and Jay took such good care of you, they are a great team to work with! Thank you so much for choosing us to be of service and we hope to work with you again in the future!
Kenneth H.
01/2018
5.0
dryer vent cleaning
+ -1 more
Arrived promptly, very professional, explained different procedures and why they selected their procedure. Explained all the different services that First Coast HomePros offeres. Finished job quickly and left promptly. The bill was quite reasonable. We would pick them in the future.
Description of Work: Repair clogged laundry dryer ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from First Coast Home Pros
Thank you so much for you kind words, we truly appreciate them! It was our pleasure to be of service and we hope to have the opportunity to work with you again in the future!
Kenneth K.
01/2018
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
We had our air ducts cleaned just prior to getting a new HVAC system. Our house is about 2200 sq feet. The work took 3-4 hours. The services were great! In particular, Sergio and Nick were very professional, knowledgable and efficient. We enjoyed having them in our house and they did a fantastic job.
Description of Work: Air Duct Cleaning and Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$640
Response from First Coast Home Pros
Wonderful! Thank you so much for letting us know what a great job Sergio and Nick did, they are an amazing team together! It was our pleasure to clean the air ducts prior to the new HVAC installation and we thank you again for choosing us to be of service. We'll be here if there is ever anything we can assist you with in the future!
Holly C.
01/2018
5.0
house cleaning
+ -1 more
Usually very thorough by a team of 2. Had issues with one team that the company corrected. Very nice folks.
Description of Work: Bi-weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from First Coast Home Pros
We are so happy that you brought us your concerns with the one team, and are forever grateful for you letting us know and giving the opportunity to fix the situation. We always say, we can't fix what we are unaware of! We are so pleased that your cleanings are very thorough now and look forward to working with you into the future!
Michelle L.
01/2018
5.0
dryer vent cleaning
+ -1 more
It's rare to come home and your husband raves about the service technicians. Sergio and Nick were extremely knowledgable and provided us with great tips for future up keep! Our last technician clogged the dryer vent on the roof so badly that the dryer wasn't drying anything - even after 90 minutes. After our vent cleaning with First Coast Home Pros, the dryer is back to normal drying times. Thanks!
Description of Work: Our dryer vent was clogged at the roof and needed cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from First Coast Home Pros
We are so happy to hear that Sergio and Nick took such good care of you and your husband! It's wonderful that armed with their knowledge they were able to fix the previous technicians clogged roof vent, 90 minutes to dry clothes is far to long! Thank you so much for allowing us to be of service and we hope you'll call on us again if you ever need us!
Deanna W.
01/2018
5.0
house cleaning, dryer vent cleaning
+ 0 more
Santiago and Nick arrived early to my appointment. Both were very professional, knowledgeable, and efficient. I would recommend First Coast Home Pros to any of my friends and family. I will also use them again in the future.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First Coast Home Pros
Thank you so much for your kind review, we truly do appreciate you taking the time to let us know how well the team took care of you! We would love you to pass our name along to your family and friends, please ask them to let us know that you did. If they do go ahead and have services performed with us, we'll send you a $35 dollar gift certificate that you can use towards a future service as our way of saying Thanks!
Hope H.
01/2018
5.0
house cleaning
+ -1 more
The cleaning team -- Tracy, Jessica and April -- did an excellent job!! I was very impressed with their careful attention to detail and thoroughness in all rooms of my home. For example, my plantation shutters were all hand-wiped, which I really appreciated, and shelves in the room that contains my cat's litter box were also hand-cleaned, which no service has done for me before. This, plus their professionalism and cheerfulness, are some of the reasons why I will continue using First Coast Home Pros for my regular home cleanings. This company is the best in the Jax area, by far!!
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First Coast Home Pros
Thank you so much for taking the time to leave us such a nice review! We are so pleased that Tracey, Jessica and April took such good care of you, they are a wonderful crew! It is truly our pleasure to be able to give you a hand and we look forward to working with you into the future!
Robin S.
12/2017
5.0
dryer vent cleaning
+ -1 more
Great job! They came early (after calling ahead first) and got all the lint out. Nick and Jay were very friendly and helpful.
Description of Work: Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Response from First Coast Home Pros
Awesome! We are so grateful for your kind words and thank you so much for letting us know what a great job Nick and Jay did!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Carpet Cleaning,
Air Duct Cleaning,
Roof Cleaning,
Upholstery Cleaning,
Screen repair
FAQ
First Coast Home Pros is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
First Coast Home Pros accepts the following forms of payment: Check
Yes, First Coast Home Pros offers free project estimates.
Yes, First Coast Home Pros offers eco-friendly accreditations.
No, First Coast Home Pros does not offer a senior discount.
No, First Coast Home Pros does not offer emergency services.
Yes, First Coast Home Pros offers warranties.
First Coast Home Pros offers the following services: We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!