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First Coast Home Pros

House Cleaning, Dryer Vent Cleaning, Pressure Washing,

About us

First Coast Home Pros is a family business offering a variety of specialized home cleaning and maintenance services. We have several teams of specialists who focus on using their expertise to provide specific services to our customers with the highest standard of professional care. Our employees all undergo vigorous training, drug screening, and background checks prior to hire. We never use subcontractors and we never charge a travel fee or fuel surcharge within our service area. We also offer The 100% Guarantee, which states that if for any reason you are not 100% satisfied, we'll make it right or give you your money back. Please ask about our Angie's List discount!

Business highlights

15 years of trusted experience

Services we offer

We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.91,056 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1026-1056 of 1056 reviews

Ronald S.
01/2014
5.0
house cleaning
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
10/2013
5.0
dryer vent cleaning
  + -1 more
dyer works great again!!
Description of Work: Cleared dryer vent from floor to roof, then cleaned the duct of debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

David F.
06/2013
5.0
pressure washing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92.65

Regina L.
06/2013
5.0
window cleaning, pressure washing
  + 0 more
Very professional and through.
Description of Work: Window cleaning and pressure wash.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

steve C.
05/2013
5.0
gutter cleaning, deck cleaning, pressure washing
  + 1 more
See above.
Description of Work: I had First Coast Home Pros perform several services on my property. They cleaned my gutters and pressure washed my; house, driveway, sidewalk, pool deck, and screen enclosure. I received a 15% discount for all the services and also utilized my $25.00 AngiesList coupon. The driveway and sidewalk had heavy rust stains, and there were various spots on the house from the shallow well irrigation pump. The guys showed up promptly at 8:30 and were done by 3:00. Everyone we dealt with were excellent. The house looks fantastic. Cleanest its been since we built the house over 15 years ago. I would highly recommend their services and results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Pamela J.
04/2013
5.0
window cleaning
  + -1 more
They were perfect.
Description of Work: Window cleaning for the whole house inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cathy H.
04/2013
5.0
ceramic tile
  + -1 more
See above
Description of Work: Cleaned the tile and sealed the grout in both bathrooms and my foyer. They look brand new! Called ahead, was on time (actually early!) and finished in the time frame he said he would. Very professional and made sure everything was cleaned up. Would definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John G.
02/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Great
Description of Work: Excellent Work - will call again. The tech removed the hard wax on my tile floor. He did just a great job, I asked for a quote on the carpet. Wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven C.
12/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were very professional and on time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jacqueline B.
12/2012
5.0
ceramic tile, gutter cleaning, pressure washing
  + 1 more
Excellent
Description of Work: The company pressure washed our home. Previously, the company cleaned our indoor ceramic tile and the outdoor driveway. The company did an excellent job, provided outstanding service and its employees were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Susan M.
12/2012
5.0
house cleaning
  + -1 more
x
Description of Work: I have them clean my house on a monthly basis and I am extremely pleased with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

geraud M.
12/2012
5.0
ceramic tile
  + -1 more
Great
Description of Work: Our tile floors needed to be resealed. It had become very hard to keep the floors clean. This company gave new life to the floors. He gave the floors a deep cleaning and resealed them. The grout looked great and all the dirt was gone. Since having this done, its really easy to maintain the floors. We don't need to mop as often. The floors stay clean longer. It was a great job for the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jo B.
11/2012
5.0
house cleaning
  + -1 more
Terrific.
Description of Work: They always do a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Judith P.
10/2012
5.0
ceramic tile, floor cleaning
  + 0 more
.
Description of Work: They cleaned the grout in both bathroom floors and the entry and kitchen floors. The square footage was more that the amount paid for but they let me know how to calculate the additional square footqage which was reasonable. This also included sealing the grout. They were on time, very professional and completed within the timeframe. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Carolyn W.
10/2012
5.0
gutter cleaning, screen repair, window cleaning, pressure washing, roof cleaning
  + 3 more
Great!
Description of Work: They were very professional, polite, on time and thorough. I highly recommend them and will use them again. In addition to cleaning the windows, they caulked around the exterior. The team of three worked for two days-the 13th and 14th

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rusty P.
09/2012
5.0
ceramic tile, floor cleaning
  + 0 more
Same as above.
Description of Work: He cleaned and sealed the tile in the kitchen and bathrooms. He did an excellent job I had him do some other tile areas as well. Very professional. Would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Douglas P.
09/2012
5.0
house cleaning
  + -1 more
perfect as usual
Description of Work: They did our monthly cleaning and performed beyond our expectations as usual

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from First Coast Home Pros
Thanks for being a loyal customer using our maintenance cleaning service for over two years!

Bethany A.
08/2012
5.0
gutter cleaning
  + -1 more
Easy
Description of Work: Gave an estimate when they said they would. Scheduled the gutter cleaning services. We were out of town, but they came the day they said they would and left us an invoice. I called and paid with my credit card when we got back into town. Easy to do business with. Will use them again in the future.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lawrence P.
08/2012
5.0
ceramic tile
  + -1 more
.
Description of Work: Power scrubbed all ceramic tile floors in entry, kitchen, dining room and 2 bahrooms, and, sealed all grout in floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Susan A.
07/2012
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Joshua cleaned and sealed the grout in my kitchen and bathrooms. I know I received a great deal as I used the Angie's List voucher that was available. The floors look "like new"and I will be using the pressure washing, window cleaning and possibly house cleaning services as soon as I can. This is a great company that offers much needed services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie B.
04/2012
5.0
gutter cleaning, window cleaning, pressure washing, roof cleaning
  + 2 more
Great -- see above.
Description of Work: Evan called 15 minutes before arrival time and was there for the scheduled appointment. He cleaned the inside of my windows, cleaned off the roof, cleaned the gutters, pressure washed the house -- including the porch, then cleaned the outside of the windows, cleaned the screens and placed them back properly. He worked alone, but seemed very knowledgeable and answered all questions I had. It took about 6 hours to complete the job with only one worker, but they had worked me into the week's schedule in order for me to meet a deadline for some inside repair work. I appreciated the professionalism and willingness to work with me on the time frame. I definitely would hire this company again. The windows sparkle like they never have before! Thanks for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

LIZ W.
04/2012
1.0
pressure washing
  + -1 more
see above
Description of Work: Contacted this company to pressure wash our home and clean all of our windows for an upcoming wedding. The woman I spoke with couldn't send someone out for an estimate for an entire week, but assured me that there would be availability to complete both on the day/s that we needed their service. When the person doing the estimate didn't arrive on time, I called and was told that they got the time wrong. I asked her to make sure that there would be the time slot for our services available on the days that she told me they would, and she said, there was nothing available on those dates. When I called the first time, she guaranteed that I would have no problem scheduling the dates that I needed based on how late the person was coming out to give the estimate. I asked her why she didn't call me to let me know these dates were filling up, and she said she speaks with too many people to keep everything straight. Very poor business practices and customer service. I would never use this company or call them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from First Coast Home Pros
Customer service is extremely important to us, and to us that isn't just a bunch of mumbo jumbo. We try very hard to be a great company providing outstanding service and we have very lofty goals about the level of service we provide to our customers. That doesn’t mean that we don’t make mistakes, of course we do. But when we do make a mistake, we own up to it and do everything in our power to correct it beyond the customer’s expectation. On the other hand, the hard reality of doing business with thousands of customers from all walks of life is sometimes, despite your best efforts, "you can't win 'em all.” It is true that we are very busy and there were other customers scheduled for estimates prior to your request. Everyone is in spring cleaning mode and we do have high demand for our services, so we are a little busier than usual right now (and of course it goes without saying that we are very grateful to be busy). We apologize that you felt that the one week lead time was unreasonable. Of course, even though we have nineteen people on our staff and we work very efficiently, we can only be in so many places at once, which is another inconvenient reality of life on planet earth. We also apologize that we did not arrive for the estimate at the time that you expected us. Our scheduling system indicated that the estimator was scheduled to be at your home at 2:30PM on 4/13. You indicated from your call to our office that you were expecting us at 9:00AM that day. Although this kind of scheduling error would be highly unusual, it is entirely possible that we mistakenly put you on the schedule at a different time than you were told. If this is the case, we offer our sincerest apologies for that. If the estimate arrival time discrepancy was the only complaint from this customer, I would be inclined to admit that we most likely made a mistake and do anything in my power to make it up to her. Unfortunately, this was not the only miscommunication we had with you. Two different people, the office manager and the estimator (also the owner, yours truly), both tried to communicate to you that we did in fact have availability prior to your deadline, but you were so upset over the estimate arrival time discrepancy that you hung up on the office manager twice and the estimator once before we could try to reach an understanding with you about our ability to meet your deadline. Another problem you had is you say that we guaranteed you that we would do your job within your deadline and then we left you hanging. We can never possibly guarantee availability at any time until you have agreed to the estimate and we have reserved time on our schedule for your job. Our office manager is always very clear about this to all of our customers. Of all of the criticisms you level at us, this is the one that I am most certain about - we did not guarantee you that we would be able to meet your deadline. We are an under-promise and over-deliver type of company and we never mislead our customers by promising more than we can achieve. That being said, we do always try our very best to accommodate every customer who is on a deadline, and I would say about 99.5% of the time we are able to do so, even when we are experiencing a heavy workload. This would have been true even in your case - we would have been able to meet your deadline had you only allowed us to speak with you about the situation rather than hanging up on us. We have a very committed staff and we all care about our customers and their needs. Our team sometimes works into the evening or on weekends to accommodate customers on a deadline when our normal schedule is full within the requested time frame, and if in your case our schedule was in fact full (which it wasn't), we would have gone to whatever lengths we had to in order to meet your deadline and earn your business. The tone of your complaint feels to me like a personal attack on our office manager. I believe very strongly that she is a kind, professional person and our customers go out of their way to comment to me about this. My only response to this is a plea to Angie’s List members – before you believe this garbage, give us a call and judge for yourself if Tracey (office manager) has “very poor business practices and customer service.” I am confident you will not agree with this claim. Clearly, our company and this customer were never on the same page. We would have liked to have offered her an estimate at the time we had here scheduled to do this, and we would have liked to have performed the work prior to her deadline for her wedding. There is obviously a lot of stress and pressure around the wedding planning process, and we would have liked to have made that easier for her, not more difficult. We apologize that we were unable to do this.

susan C.
07/2011
1.0
house cleaning
  + -1 more
See above
Description of Work: I talked with the office manager 7/25 to have my house cleaned on 7/28. She mentioned a estimate and I told her that I choose them from Angie's List and I didn't need a estimate I just needed someone onThursday I had company coming and Friday the carpet cleaners would be there. She said they had a Thursday at 11am I told her that would be perfect and I put it on my calendar. So I'm waiting 7/28 for them to come and know one should up at 11a I waited til 12n. I called and kept getting the answering machine left my name and number but no one called me back. So I just kept calling til someone answered. I told her my story and she said she was the office manager. She had nothing on my appt. and said we always come for an estimate first. So she did not remember our conversation(which I had proof from my computer we talked for 4 mins and 40 seconds. First Coast left me in a jam it was after 1pm and I had to find another house cleaning provider to come and clean my house. I went back to angie's list and called Molly Maids and they came at 4pm with 3 ladies and it took them1hr,15 mins to complete my house. It was a very good job at a great price.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from First Coast Home Pros
I am very sorry to hear about this experience. I was in the office when you spoke to the office manager on Thursday, and we were very, very confused by your call. We tried searching for your information in our database, but we had no record of you in our system. We also went back through our written logs and found no record of you or your initial phone call as you describe it here. I believe very strongly that you somehow have us confused with another company. The main reason for this, besides having no record of your account or your initial phone call as you describe it, is that our schedule on Thursday 7/28 was completely full from regular, repeat customers that we go to on a regular basis. We had no room for other jobs in our schedule on that day and time, so we wouldn't have scheduled your cleaning at that time. Also, unlike some other companies, we do need to give you an estimate for our services before we can schedule a job. You said you had just scheduled the job without an estimate, but we don't do that. We don't just come to your house and start the job, we have to give you a quote first. When you spoke to our office manager on Thursday, you said yourself that you never got an estimate from us. If you had, you would have had an estimate number, an account number, and a written estimate on our company letterhead. All that being said, I am still terribly sorry that you were left in a bind on Thursday. I know that is a tough situation, and I'm sorry you had to go through it. We hear all the time about people getting stood up for jobs by other companies, and we are proud to say that our customers can rely on us to show up when we say we will. This is one of the main advantages to using our services. While mistakes do happen no matter how hard any good company tries, I really think you have the wrong company in this case. We are going to make every effort to contact this person to resolve this issue and hopefully we can clear up the confusion.

Michael K.
07/2011
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: All was just as described in previous posts. Would definitly call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra E.
02/2011
5.0
house cleaning
  + -1 more
Everything was great!
Description of Work: Detailed house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Contact information

2180 Emerson Street, Jacksonville, FL 32207

http://www.firstcoasthomepros.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CRC1331797
Trade License Locale
FL
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Carpet Cleaning,
Air Duct Cleaning,
Roof Cleaning,
Upholstery Cleaning,
Screen repair

FAQ

First Coast Home Pros is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

First Coast Home Pros accepts the following forms of payment: Check
Yes, First Coast Home Pros offers free project estimates.
Yes, First Coast Home Pros offers eco-friendly accreditations.
No, First Coast Home Pros does not offer a senior discount.
No, First Coast Home Pros does not offer emergency services.
Yes, First Coast Home Pros offers warranties.
First Coast Home Pros offers the following services: We have teams of specialists in: Maid Services, Pressure Washing, Window Cleaning, Carpet Cleaning, Tile & Grout Cleaning, Dryer Vent Cleaning, Air Duct Cleaning, Upholstery Cleaning, Low Pressure Roof Cleaning, Gutter Cleaning, Gutter Protection Installation, Screen Repair & more!

Contact information

2180 Emerson Street, Jacksonville, FL 32207

http://www.firstcoasthomepros.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed