Fenwick Home Services

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

For over 50 years, Fenwick Home Services has been the trusted choice for plumbing services in Jacksonville. As a state-certified business, we bring expertise and reliability to every project. Our family-owned company is committed to providing exceptional service, and we offer financing options to make your home projects more affordable. Contact us today for all your plumbing needs.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing repairs large or small, usually same day service, sewer & drain cleaning, complete bathroom remodeling including tile & drywall installation, gas & electric water heater repairs & replacement, tankless gas water heaters, re-piping. Slab leak repairs, pump repairs, water softeners & drinking water systems.

Amenities

Warranties
Yes
Senior Discount

$25.00

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
4%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 301-325 of 338 reviews

Don G.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Fenwick Home Services
Thank you so much for leaving us a review! We are glad you had a great experience!

Michael A.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leaky shower and replaced washing machine connections

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Fenwick Home Services
Thank you so much for leaving your review. We hope to help you in the future with all of your plumbing issues!

Janette I.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Changed out the flappers in two toilets. The guys were great! I will definitely use them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Fenwick Home Services
Thank you so much for the positive feedback. We appreciate you taking the time to leave us a review!

Matthew L.
05/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: clear the main drain line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Fenwick Home Services
Thanks so much for leaving us a review!

Talley M.
04/2015
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Install hot water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from Fenwick Home Services
Thank you for taking the time to leave us a review! Please let us know if you need any assistance in the future.

Nelson Q.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Propane water heater pilot light would not light. Tech was able to diagnose a bad thermocouple and replaced it. Quick and efficient service on a Saturday afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Fenwick Home Services
We are glad we were able to figure out the issue with your water heater so quickly on a Saturday afternoon. It's not fun dealing with cold water over the weekend. Thank you for taking the time to leave us a review!

Craig O.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak behind the dishwasher, provided advice to correct what was faulty installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Fenwick Home Services
Thank you for taking the time to leave us a review. I'm glad we were able to help you with your dishwasher!

marcia H.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Fenwick Home Services
Thank you for taking the time to leave us all A's! We are glad you had a positive experience!

Judy P.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced shower connection that broke off inside the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Response from Fenwick Home Services
Thank you for taking the time to leave us a review! We are glad you had a positive experience!

Kathleen R.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed new sink hardware. They were professional and courteous. My son hurt his arm at school and my husband had to leave them there to finish so he could get to his school. They were very understanding of our situation and trustworthy. Had I not come home just after they finished, they were willing to take payment over the phone. They were understanding of a family emergency...nice family business!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Fenwick Home Services
Thank you for taking the time to leave a review! We are glad you had such a positive experience with us considering that your son was sick. We love to hear that we were trustworthy while at your house! Please let us know how we can help you in the future!

Norma B.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: In order to sell house, checked washing machine discharge to verify it was connected to the city sewer and not just drain into the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Fenwick Home Services
Thank you for taking the time to leave us a review. We are glad we were able to help you with your plumbing needs in the process of selling your home!

Terri H.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Fenwick Home Services
Thank you for leaving us a rating!

Shy T.
01/2015
5.0
plumbing, water heater repair, water softeners
  + 1 more
unknown
Description of Work: When we came home and found water leaking out of our garage, we knew we were in trouble. Our 13 year old water heater had finally sprung a leak. | |After going on Angie's List and calling several "Best Provider" plumbers in the area, I was disappointed that none of them could come out immediately to help me with my water leakage. Looking down the list, I saw Bill Fenwick Plumbing and recognized the name. Concerned about its lesser rating, I noticed their they received a nasty rating from a disgruntled AL user who claimed they didn't like their quote over the phone. Sounded like someone that just couldn't be pleased, so I decided to ignore that rating and call anyway. | |Glad I did. They said they could have someone there right away. Patrick showed up a couple of hours later and quickly diagnosed a leaky temperature pressure relief valve. A quick fix and only $140 later, the job was complete. | |I was concerned about the age of the water heater and asked for a quote for a new replacement. While he was generating a quote, I also complained about the length of time it took to get hot water to my Master Bathroom. He told me about a product that circulates hot water in your house plumbing so that you always have hot water without running a faucet for minutes waiting to get hot. He gave me a quote for the part itself and said the labor would be free since he was charging for the water heater installation. | |I did some price research and found the water heater for about $400 dollars less at Home Depot. But after doing an online quote, the Home Depot contract company (which was not on Angie's List) quoted the same price as Bill Fenwink. I found the recirculating pump availiable for half the cost on Amazon.com, but would have to pay for the labor if I ordered it separately and had Patrick come back out to install it. In the end, the price for everything was very fair (water heater, parts, recirculation pump, labor, credit for the earlier part they fixed temporarily, and a $25 online coupon). | |But what made me so very happy was the final product. Patrick accomodated my every wish for a perfect installation. He had to reposition the water softener to make the new water heater fit. He noticed my sink had plastic hoses and threw in metal braid hoses free of charge. And he did it fast. The whole evolution from the first time he showed up to finished product was 2 days (Wednesday afteroon temp fix, Friday morning replacement of new water heater). And the Friday morning job only took 2 1/2 hours. Patrick was a professional and I will DEFINITELY call him back for any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Fenwick Home Services
Thank you so much for taking the time to leave such a kind and thorough review. We are glad that this went so smoothly for you and that Patrick was able to help. We will be sure to share the appreciation with Patrick and with the rest of our employees. Please do not hesitate to contact us anytime in the future. We are glad you were able to experience "Golden Plunger Service!"

Daniel W.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Water softener repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Fenwick Home Services
Thank you for taking the time to leave us a review. We hope to be your Golden Plunger Plumber in the future for all of your plumbing needs!

Wayne B.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fenwick Home Services
Thank you so much for taking the time to leave us a rating. We hope you have a Happy New Year!

Jane R.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Fenwick Home Services
Thank you so much for leaving us a review. Have a Merry Christmas and a Happy New Year!

Jin S.
10/2014
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Only hot water was coming out of shower faucet. This was fixed, new faucet and shower head that we had purchased at Home Depot was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Response from Fenwick Home Services
Thank you for leaving us a review! We hope to assist you in the future if you have any plumbing needs!

teresa P.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Very happy with service,professionalism,and promoters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Fenwick Home Services
We are glad you had a Golden Plunger Experience! Thank you for taking the time to leave us a review. Please don't hesitate to let us know if we can assist you in the future!

Julie F.
08/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: changed out a faucet it was frozen. and fixed another faucet at base (2 days had to bring a guy back to help) nice guys.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Fenwick Home Services
Thank you for taking the time to leave us a review. We hope we can assist you in the future!

Alan A.
06/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: The company installed recycling pump for hot water, and installed a Water softening system on the water line. I dealt with Mike Fenwick, nice guy and knows his business very well. I wouldn't use anyone else for my plumbing or gas maintenance, install or replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Response from Fenwick Home Services
Thank you for taking the time to leave a review. We are glad Mike was helpful. Thank you for making us your only plumber!

Donald P.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Courteous, prompt, efficient, skilled. Good experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Response from Fenwick Home Services
I am glad the work was efficient and up to your standards. Please call us again if you have any problems in the future. Thank you for taking the time to leave a review.

Mike H.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Fenwick Home Services
Thank you for taking the time to leave us a review! Have a great day!

Robert S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced all polybutylene plumbing. The ydid an excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Response from Fenwick Home Services
Thank you for the review! We are so happy that you had a positive experience. Please let us know if you need assistance in the future, and we will be happy to help!

David L.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Arrived on time. Spent 50 minutes on 2 plumbing issues. Part cost was $40. |Cost was $229 .I had a $15 coupon. My cost was $214. I thought costy was high

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from Fenwick Home Services
Thank you for taking the time to leave a review. I am sorry the cost seemed a little high. Please let us know if we can assist you in the future. Have a great day.

Candace C.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They changed the shower faucet for us. However the price they charged was much more than the quote I have gotten.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$185

Response from Fenwick Home Services
Thank you for taking the time to leave us feedback. When I looked at your invoice, I do see where we charged a standard service charge and an hour of labor. I also see where Moen sent you parts under warranty. Please call us directly if you are unhappy about your invoice, and we can assist you from that point. I am sorry you had a bad experience. Thank you.

Contact information

11623 Columbia Park Dr E, Jacksonville, FL 32258

http://www.fenwickplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC040039
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Energy Efficiency Auditing

FAQ

Fenwick Home Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Fenwick Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Fenwick Home Services does not offer free project estimates.
Yes, Fenwick Home Services offers eco-friendly accreditations.
No, Fenwick Home Services does not offer a senior discount.
Yes, Fenwick Home Services offers emergency services.
Yes, Fenwick Home Services offers warranties.
Fenwick Home Services offers the following services: All plumbing repairs large or small, usually same day service, sewer & drain cleaning, complete bathroom remodeling including tile & drywall installation, gas & electric water heater repairs & replacement, tankless gas water heaters, re-piping. Slab leak repairs, pump repairs, water softeners & drinking water systems.

Contact information

11623 Columbia Park Dr E, Jacksonville, FL 32258

http://www.fenwickplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day