Fenwick Home Services

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

For over 50 years, Fenwick Home Services has been the trusted choice for plumbing services in Jacksonville. As a state-certified business, we bring expertise and reliability to every project. Our family-owned company is committed to providing exceptional service, and we offer financing options to make your home projects more affordable. Contact us today for all your plumbing needs.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing repairs large or small, usually same day service, sewer & drain cleaning, complete bathroom remodeling including tile & drywall installation, gas & electric water heater repairs & replacement, tankless gas water heaters, re-piping. Slab leak repairs, pump repairs, water softeners & drinking water systems.

Amenities

Warranties
Yes
Senior Discount

$25.00

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
4%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 326-338 of 338 reviews

Cheyney J.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a toilet. The plumber was friendly, professional and knowledgeable. He worked efficiently and charged exactly the estimated price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Fenwick Home Services
We are glad you had a great experience and that things went as proposed! Please let us know if you need any other assistance. Thank you for taking the time to leave a review!

Claudia O.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired/replaced pressure gauge and piping on the well pump. Have used them for previous plumbing related repairs with great satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Fenwick Home Services
Thank you for your review. I am glad you had a pleasant experience with us and continue to use our company. Please let us know if you need any further assistance!

Clyde F.
11/2013
5.0
plumbing
  + -1 more
Unclogged drains |
Description of Work: I used Bill Fenwick Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark A.
04/2013
5.0
plumbing
  + -1 more
Very well.
Description of Work: Developed a leak in shower necessitating turning off water to house. Called in early evening and received call back within 30 minutes. Messaged pictures of problem to Mike that evening and work scheduled for following morning. I think they would have come that evening but I had filled bathtub so had water to flush toilets. Plumbers arrived at 8:30 AM and work finished within a couple of hours. They were very neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Sonia W.
03/2013
4.0
plumbing
  + -1 more
So far so good.
Description of Work: We had Drainage problems in two separate bathrooms. One was a result of tree roots growing into the pipes. It took two separate visits to resolve but they were very professional and all seems to be clear now. They guarantee all work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Abigail R.
02/2013
5.0
plumbing, water heater repair
  + 0 more
Everything went fine.
Description of Work: The reason I requested service was because the water line to the gas water heater had a pin hole leak. I discovered this on a Sunday & called Bill Fenwick Plumbing. The service asked if I needed a plumber right away. I did not. I was contacted early Monday morning & the plumber arrived around 9am that day. Due to the age & accessibility of the water heater, I decided to have it replaced. There was no pressure to do so. When the technician arrived, I asked if he could possibly attend to two other plumbing issues. One was moving the main water shut off valve from under the deck to just beside the deck. The other was replacing the faucets for an outdoor shower. Both issues were addressed & taken care of as well as the replacement of the gas water heater. All three plumbing jobswere taken care of in one service call professionally & to my satisfaction, including the price. The Bill Fenwick company has done numerous jobs at our home & I have always been pleased with the work. Plumbing work is never inexpensive, however, in this case I was quite pleased with the cost considering how much work was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Cathy H.
01/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: No work was done. I had to give and F because I scheduled an appt for an estimate on a bath/shower remodel. No one showed up for the appt. I had to take time away from work. Very frustrating.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fenwick Home Services
Sorry, we must have dropped the ball on your estimate. Would love to make it up to you, given a chance. I know we have contacted you since seeing your response. I apologize for the inconvenience. Bill Fenwick

BARBARA A.
11/2012
5.0
plumbing
  + -1 more
Their service is excellent!
Description of Work: Whenever I have a plumbing problem they come and resolve the issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

B. GLOVER S.
10/2012
5.0
plumbing
  + -1 more
Fine
Description of Work: Removed and replaced two 50 gal. gas water heaters with automatic cutoff on one and installed a carbon filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,330

Louise C.
02/2011
5.0
plumbing
  + -1 more
it went very well
Description of Work: we heard a drip in the ceiling - he checked it out thoroughly - going into the attic. also had all our bathroom drains cleaned out - much needed maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sandra C.
06/2010
2.0
plumbing
  + -1 more
Very unprofessional job.
Description of Work: George came out and gave me a verbal estimate of $750 to $900 to install a new bathroom sink, faucets for the sink and faucet, drain and shower head for the tub. I did not get a written estimate----please be sure you get it in writing . I did not get to choose my faucets; I asked for brushed nickel; he said he would choose something nice and he did, the most expensive! It took the workers two days to do what should have been done in 1/2 a day. They cut the tile in my tub and misjudged and left a big whole under the faucet and did a "lousy" patch job. The guys they sent out seemed like newbies or trainees to me. The next day the faucets fell off the wall in the tub. I had to call and have another man come out and take it down and reattach the faucets. There was nothing he could do about the whole they left unless I wanted the entire wall retiled. The final cost was $1541 and I complained to the owner and he took off $200; so instead of $750 or $900 I paid $1300 and was very angry. There was no apology from or a reprimand to George.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,341

Alberta Espie &.
05/2009
5.0
plumbing
  + -1 more
Overall Fenwick did fine.
Description of Work: Fenwick installed a toilet that we had bought from Lowes. It leaked. They returned, tried everything and said it must be the toilet. We took it back to Lowes and got a new one. This time we had to pay again, but Fenwick made it work with the same model of toilet. This is a problem with Lowe's. We paid them to install the toilet. They could not do it because the old toilet's flange was defective. Therefore they refunded our installation payment and we called Fenwick [from Angie's List]. Because of Lowe's defective toilet we had the trouble of returning the heavy item [they would not deliver it ] and on top of that paying two installations to Fenwick. We will try to get some compensation from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

William L.
11/2007
5.0
plumbing, water softeners
  + 0 more
See above.
Description of Work: Our home was re-piped due to thin copper pipe used by our builder. We also had a water softener replaced with a carbon filter and a new water softener. The estimate was carefully done, very thorough. The workers were Matt and Robert. They were consistently on time, extremely knowledgeable, polite, cleaned up really well each day (9 days)- they were impressive from start to finish. Matt managed to get a new dishwasher installed that had defied the attempts of two other appliance installers. These guys were the best service people we have had in our the last 17 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Contact information

11623 Columbia Park Dr E, Jacksonville, FL 32258

http://www.fenwickplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC040039
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Energy Efficiency Auditing

FAQ

Fenwick Home Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Fenwick Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Fenwick Home Services does not offer free project estimates.
Yes, Fenwick Home Services offers eco-friendly accreditations.
No, Fenwick Home Services does not offer a senior discount.
Yes, Fenwick Home Services offers emergency services.
Yes, Fenwick Home Services offers warranties.
Fenwick Home Services offers the following services: All plumbing repairs large or small, usually same day service, sewer & drain cleaning, complete bathroom remodeling including tile & drywall installation, gas & electric water heater repairs & replacement, tankless gas water heaters, re-piping. Slab leak repairs, pump repairs, water softeners & drinking water systems.

Contact information

11623 Columbia Park Dr E, Jacksonville, FL 32258

http://www.fenwickplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day