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Empire Surfaces Co

Countertops and Backsplashes, Marble and Granite

About us

WE ARE A LOCAL COMPANY THAT HAS BEEN IN BUSINESS SINCE 1978. OUR FORMER NAME IS EMPIRE MARBLE CO.

Business highlights

46 years of trusted experience

Services we offer

Sales & installation of granite countertops.WE DO FIREPLACE FACADES, & OUTDOOR KITCHENS.POOL SPILLOVERS, WALL CAPS & THRESHOLDS. WE ALSO OFFER ENGINERED STONE, SUCH AS CAMBRIA & ZODIAC. SOLID SURFACE AND LAMINATE AS WELL.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Steve S.
10/2016
5.0
countertops
  + -1 more
Everything was done as promised.
Description of Work: New countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rochelle F.
09/2016
5.0
countertops
  + -1 more
Empire was great to work with start to finish! Very informative on all the different options and provided unbiased insight into what has worked and didn't work for previous customers without being pushy. Their prices and quality was the best I found around town. Always on time, never missed an appointment. Even recommended a quality and affordable plumber for the disconnect and reconnect. Would not work with anyone else!
Description of Work: Removal of old countertops and installation of new sink and quartz counters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Randall G.
07/2016
5.0
countertops, marble & granite
  + 0 more
It was a great experience! I didn't expect to even be heard because I just needed a small 42x22 vanity top. Not only did the salesman (Ed Bennett) spend many hours showing me different products, but the owner (Andy Morris) came out and spent time talking about the different products they have for sale. They never once tried to sell me anything I didn't need or want. I will be a return customer and will recommend them to everyone!
Description of Work: Vanity Countertop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jason W.
05/2016
5.0
countertops
  + -1 more
unknown
Description of Work: They helped us select materials, measured and installed two quartz vanity tops in our master bath. They called prior to both appointments and said they could come a few hours earlier. Does that ever happen!? Awesome, would recommend them to anyone. Great work, very professional and very responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Cynthia F.
12/2015
5.0
countertops
  + -1 more
unknown
Description of Work: As part of a bathroom remodel, they replaced my vanity with an undermount sink quartz vanity top - accurately templated, arrived as scheduled, looks great and installed quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
12/2014
5.0
countertops, marble & granite
  + 0 more
Excellent company to work. Very professional. They arrived when they said they would and did exactly what they were supposed to do. My quartz counters are beautiful! I would highly recommend them.
Description of Work: Installed kitchen countertop

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

jessica C.
04/2014
5.0
countertops
  + -1 more
They were very professional did what they said they would plus more. Always very response and returning calls/emails promptly. Came on time. Had the counter ready when they said they would. We had them make a custom round table top and asked them to attach it to a wood table base. Now our new kitchen. Counters have a matching dining table in the breakfast nook! They did an AMAZING job. It's no wonder that multiple people have recommended them and I will definitely use them again. Attached are before and after photos (the orange/red painted walls are the new photos with the new countertops)
Description of Work: New kitchen counters and round table top

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Sandra B.
06/2013
5.0
countertops
  + -1 more
Their service was excellent. They could not do better in any way. I have been using them for years.
Description of Work: I used Empire Surfaces for my kitchen countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

James L.
02/2013
5.0
countertops
  + -1 more
The owner and staff was very knowledgeable about their products and was able to inform us of the pros and cons of each type of counter top material they offered. All of our questions were answered completely and we were given literature and supporting documents for all products used in the installation, all the way down to the kitchen sink. The time between the initial meeting and estimate and scheduled delivery/installation was very fast and they went out of their way to accommodate our work schedules. The installation crew was very professional, efficient, and respectful of our home. Overall, we were very impressed with this company and would absolutely recommend them to our friends and family.
Description of Work: Installation of new Cambria countertops in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Karen O.
01/2012
5.0
marble & granite
  + -1 more
They came out and measured in October. They did a physical template with wood strips. They came down from Jacksonville. They took it back; they cut it up and brought it back within ten days for installation. I was very satisfied with the installation. They had to do a lot of awkward cuttings and things, so it wasn't easy because we wanted something complicated. So they were able to fit the bill for us. They commit 7 days to 10 days turnaround from the time they do the templates to the time they do the install. They met those even though it was during the holidays. They came between the week of Christmas and New Year to install it. I thought the price was reasonable. They charged us the trip charge and they had to come twice, once for the templates and once for the installation. We expect to pay the trip charge to anybody that comes out to work here. My daughter, who is an interior designer, recommended them.
Description of Work: I used Empire Surfaces Co last week to put in marble and granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    11750 Philips Hwy, Jacksonville, FL 32256

    http://www.marbleandgranite-jax.com

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite

    FAQ

    Empire Surfaces Co is currently rated 5 overall out of 5.
    Empire Surfaces Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Empire Surfaces Co offers free project estimates.
    Yes, Empire Surfaces Co offers eco-friendly accreditations.
    No, Empire Surfaces Co does not offer a senior discount.
    No, Empire Surfaces Co does not offer emergency services.
    No, Empire Surfaces Co does not offer warranties.
    Empire Surfaces Co offers the following services: Sales & installation of granite countertops.WE DO FIREPLACE FACADES, & OUTDOOR KITCHENS.POOL SPILLOVERS, WALL CAPS & THRESHOLDS. WE ALSO OFFER ENGINERED STONE, SUCH AS CAMBRIA & ZODIAC. SOLID SURFACE AND LAMINATE AS WELL.

    Contact information

    11750 Philips Hwy, Jacksonville, FL 32256

    http://www.marbleandgranite-jax.com