Peter had us install a bathroom fan by electrician before he even would do the job which was fine we wanted this to work. The whole job took about 10’days. It looked good. We were told there would be a 1 year warranty. Be aware that the 1 year warranty is subjective on whether or not Peter thinks he did a good job not on whether or not the service worked or works. In less then 45 days the mold that was “removed” from my shower with his mildewcide and sealant had returned. I contacted Peter to return and he immediately criticized how I clean my shower. He told me he did what he said he would do at what he considers a fair price and he was not coming back or honoring the warranty.
Description of Work: Mold removal in tile shower
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$350
Response from Eat Off the Floor
I performed the work exactly as described. I in no way guaranteed that mold would not return, that would be ridiculous. Unfortunately the nature of this shower means it's going to require regular scrubbing to remove the soils that lead to mold growth. Mold doesn't grow on clean & dry surfaces. The photo I was sent clearly shows mold growth on top of the brand new caulking that I installed. This is a maintenance issue. I made a suggestion for a better mold & mildew cleaner and that's when I was threatened with legal action and bad reviews. The price charged was extremely reasonable. Once I had remediated the shower it was immaculate. I have before & after pictures showing the results.
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Service Categories
Ceramic Tile,
Floor Cleaning and Waxing,
Pressure Washing
FAQ
Eat Off the Floor is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 12:00 PM
Eat Off the Floor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Eat Off the Floor offers free project estimates.
Yes, Eat Off the Floor offers eco-friendly accreditations.
No, Eat Off the Floor does not offer a senior discount.
No, Eat Off the Floor does not offer emergency services.
Yes, Eat Off the Floor offers warranties.
Eat Off the Floor offers the following services: We only do Tile & Grout cleaning and sealing, all types, man-made and natural stone. We are the area's experts in Tile and Grout cleaning and sealing.
We are not carpet cleaners who also do Tile cleaning. We are not a cookie cutter franchise.