Eagerton Plumbing Co Inc

The guys were exceptional and although this was a sizeable job they kept the mess down and minimized the water run to the attic where possible. They went out of their way to make sure to install adequate shut offs outside and made sure they were accessible. Also worth noting is the priority they gave to scheduling given the amount of hot water leaking though the slab

Crew (2) came out on schedule and cleared drain by taking it apart to remove trapped material. Drain than worked fine. After crew left, we discovered that the connection that had been refitted was leaking. Called this in and crew returned later in the day to re-do the connection, which solved the problem. Crew was very courteous and apologetic for not catching the leak on initial visit.

Second time I have used this company and I like them.

Perfect. Job extremely well done! We had to coordinate arrival times between the utility & plumber and we have water service now!

It took 2 trips to troubleshoot and fix but it was because a faceplate on the garden tub had to be removed by a marble company. They were thorough and cleaned up well after their work.

They had to come back because the first plumber did not do a good job and the problem persisted. After the second time they did correct it.

We are calling them back to help with the remodel. Seems like a really good company. Old fashioned in the since that they won't take advantage of you.

Fast, professional & responsive.

They are very honest. The come out and do a great job without trying to sell us something that isn't needed. They also have worked with us financially at different times.

I have used this company several times and each time I am totally impressed. They arrived on time with a call ahead to let me know exact arrival time. Very courteous and professional which does not translate into extra added charges or high prices. My drains all clogged up on a holiday weekend and they came the same day to try to get at least one toilet working til they could come and do an extensive diagnosis.. Unfortunately they were not able to get the line cleared because the problem was in the main drain line and required the city to also come to see if the problem was mine or the city's. So they didn't charge me for the emergency visit. When they returned on Monday with the city also here, they had the city use their drain camera so they would not have to charge me for using their camera. They finally found the problem(s) and were prepared and able to fix the entire line right then and there. They checked and double checked when done to make sure all of the problems were fixed and showed me all was working properly again. along the way they showed me each time they found something and explained everything to me. They have a guarantee so if I found any issues after they left they come back and fix it. The first time I had them come it was for 2 leaking toilets. They replaced the tank valves in both but being an older house one of the toilets continued to leak. They came back 3 times at no additional charge and tried 3 different valves before they found one that would work with my antique toilet. All no charge except for the first tank valve and labor. they not once added any additional charges for "finding another problem" or extra labor or parts etc. This is an amazing company with old school values and customer service and personal attention like it was before big chains took over.

They charged me $146.50 and determined that it wasn't from my shower (which I told them was new). They closed the bypass for my water softener. They did not notice that my flooring was buckling; I saw it after they left. There labor rate is $95/hr but also charge for 15 minutes of travel time.

They never contacted me to schedule work

Their service person, Glenn, came timely, as promised. The problem arose with his disparaging remarks about the quality of the unit I had purchased to replace the non-working unit. He told me that my unit was inferior to some others and "cheaply made." I did not ask for his opinion and thought he was out of line in saying what he did. I paid $150.00 for my new unit and was told when I purchased it @ Best Buy that it was an excellent 3/4 ton model for the money - the reason that I purchased it and felt well served. Other than that, which he repeated again during installation, he did a fine job and it is working well currently. I did not require a review of my unit or wish one.

It's fixed but the plumber spent a very long time trying to free the valve adding $$ to the final bill. While I appreciate the effort to keep my existing valve and save some cash, the older valve is 20+ years and obviously needed to be changed out. Some good news is the gentleman had the wherewithall to dig out the valve through a closet behind the shower thereby saving us more costly tile repair. For that, I would use them again.

Service personnel arrived promptly and repaired and replaced parts. In fact, the replacement parts were superior to the original ones. Will definitely call Eagerton again!

It turned out very well. The best part was both the plumber and the helper knew what they were doing. The worst part was I had all of the materials needed, meaning I had the faucets and the new supply tubes, yet as usual they had to go to Home Depot. That takes forever. As a result, I'm paying for non-productive time, non-productive as far as I'm concerned.

The job went very well. Todd came out to review the project and was very helpful while scoping out the work. He provided his input, but also took my concerns into account. The finished product matched exactly what we had discussed. I would absolutely use Eagerton for all of our plumbing needs going forward.

Took him 20 minutes & that included me looking up the coupon information on my computer. The special was 79.00 for an hour of work. Wish I could use the remaining 40 minutes when I have another issue. No one from the company called me like my email from Angie's List said would happen. I finally called and was told that it was my responsibility to call them. Have never had that happen before and wasn't very happy about it.

The service was great. He showed up on time and completed the job as I wanted.

I highly recommend this company. I highly recommend this company for any plumbing work. My house had the poly piping that had a reputation of bursting and flooding your house. I decided on Eagerton plumbing for the job. They gave me a quote and started the work the following Monday. there was three guy Wayne, Sam and Nick that showed up on time and got right to work. They performed the work in a neat and orderly fashion. They listened to my requests as to how I wanted it installed. They laid down drop clothes so not to leave foot prints all over the house. I asked them to change a few thing they had installed (outside (facet) and they did it without looking at me like I was nuts, they said it was there job to satisfy the customer, imagine that! They cut quite a few holes in the wall to get to areas that they needed to work. I was concerned about that but, they said not to worry that someone would be out to patch the holes. The next day a gentleman showed up, patched the wall in about 3 hours they look perfect and all I have to do is paint and I'm back to normal. Hats off to Wayne, Sam and Nick.

Exceeded expectations. This was a big job. I've used Eagerton in the past with happy results so when I needed this major repair done, they were my first choice, since I knew I could trust them. It's a messy job cutting up concrete foundation. For good measure, I got an estimate from one other local plumbing company. While professional, their guy told me I'd need to have a cleaning company in to clean the entire house ceilings to floor from the dust that would be created and that I'd be out of the house up to 2 weeks. And their estimate was 50% more! Eagerton sent out the boss who reassured me it wouldn't be that bad, barring unforeseen issues and he was correct. We were only out of the house for 1 night and that was by choice, not necessity. The repair was done in 3 days and they did an amazing job cleaning up after themselves. They were also meticulous in removing boards on my deck to access pipes. They didn't break a single board and put it back together. If you need slab work done, Eagerton is a great choice!

Great!! Rhonaa (sp) in the office was very helpful. A gentleman named Walter came to our home. He was prompt and responsive to questions. He worked hard and cleaned up after himself. I would recommend contacting this company for irrigation issues.

Well, Eagerton was involved with a bathroom remodeling project of mine back in May, and one of the bathrooms we had remodeled we don't use often. Now that we have guests in the house, they are using the toilet that Eagerton took out and reinstalled, and it is making a funny noise. I took a video of it and sent it to Bret, who diagnosed it and called me to tell me what to do to fix it. He said that if this doesn't fix the issue, they will need to come out and take greater steps to fix it. What I thought was wonderful is that he was willing to help me because I'm an existing customer and they are absolutely willing to stand behind their work. Believe me, one guy you ALWAYS want to have on your side is a plumber you can trust. Eagerton has proven that to me over and over.

Did not fix the drain pipe and no idea how to install Hydro water heater systems. Took 3 hours to install and not able to understand the directions (manual) which usually take an hour to install the water heater. Later used another contractor and paid $150 to install the drain pvc pipe to connect to existing drain.

Awful service. We re did our kitchen and called them to hook up all our plumbing back, our first service which should have been maybe a couple hours give and take considering any issues they may run into took 4 hours which gave us a sense that the person did not know what he was doing however the nightmare came a couple weeks after service where we noticed that the drain pipe started leaking so we contacted them again. This time some other person comes to help who was totally unprofessional the minute he walks in. He kept using the F word the entire time at the job because he wasn't capable enough to the leak. I even noticed him slamming my faucet because he was frustrated fixing it and I was forced to get upset and very sternly asked him not to slam my property. I was done by this point and a couple minutes later he finished the job and asked me to check but I was so upset that I just asked him to leave my house ASAP. Never hire them people, unprofessional bunch of people and very rude.