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56 years of trusted experience
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Reviews
3.910 Reviews
Showing 1-10 of 10 reviews
Dennis H.
08/2019
garage doors
+ -1 moreSent 5 email requests for quote but never received a response.
Description of Work: Supply and install replacement overhead door operator
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$500
janet K.
07/2018
garage doors
+ -1 moreThey never called to schedule appointment when they said they would, and after we contacted them again, they did finally come out to give an estimate. We never received the promised email with the estimate. I have no confidence in their professionalism even if we did somehow find out that they were the lowest estimate
Description of Work: Garage door replacement estimate
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carolyn O.
07/2015
garage doors
+ -1 moreunknown
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Yes, I recommend this pro
$300
Victor E.
02/2015
garage doors
+ -1 moreunknown
Description of Work: Nice door and fairly reliable supplier of two new high-end, insulated garage doors. Our issue is that the window crossbars fell out of two of the four windows. They came out to re-install them after a couple of reminders, but the crossbars continued to drop out. Their story was that the manufacturer did not install them at the factory and sent crossbars after the fact, and weren't cut to the exact measurements of the windows. We continued to pester the Duval to get them to come out and fix the problem. The rep stated that he would have new ones delivered from the manufacturer. It has been months, and we always have to call them, they never call us with status. We have three windows windows with crossbars and one without ... kind of aggravating that when you pay as much as we paid for top-end doors that they look like crud. Nice guy, but NO follow-up.
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$5,000
Julie F.
09/2013
garage doors
+ -1 moreThey were friendly. Called ahead of time to let me know when they would arrive. Explained everything that they were going to do and also gave good advice about maintenance.
Description of Work: Replaced rollers, straightened out rail, replaced cables and put door back on track.
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Yes, I recommend this pro
$213
Susan S.
06/2013
garage doors
+ -1 moreI'd scheduled the service for my garage door 10 days ahead of time. They were to come between 10 - 12. The day of service they did not come. At noon I called and she (the same woman I had spoken to a week ago) told me I was not on the schedule and she could not find anything in her notes. No offer of apology even though it was Duval's error not mine. She said the best she could do was work me in the next day. I call that terrible customer service. Undependable and poor customer service...I can do better than that!
Description of Work: They were called to repair my door but never came.
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charles M.
02/2013
garage doors
+ -1 moreNA
Description of Work: replaced one torsion spring(right side), oiled all rollers, hinges, beaujs, and springs. ran motor several times, all work ok-harley rider
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Yes, I recommend this pro
$165.39
Jeffrey E.
08/2012
garage doors
+ -1 moreMy stepfather passed away suddenly and he was in the middle of a number of projects around the house. One of these projects was the installation of a new garage door opener. The opener was hung but nothing was connected to the door and the electricial was not connected to the wall pushbutton or the safety eyes. I called Duval Overhead Door and scheduled an appointment for later in the week. The technician arrived aboout an hour later than I was told by the office but it was not a problem for me. He quickly evaluated the situation and got the door working. In a little over an hour the door was fully functional. There were no parts required because I had found all the parts from the kit. The technician was very personable and friendly and I will call them again for any services I need for my garage doors.
Description of Work: The technician completed the installation of a garage door opener.
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Yes, I recommend this pro
$85
Antoinette N.
05/2008
garage doors
+ -1 moreSatisfied with the product.
Description of Work: We were required to get the permit, which was fine, but once the permit was obtained and the door ordered, it was a long time until we heard back from the company. At that time, we set a day for installation, a week later. We did not hear from the company again for over two weeks. We called and asked if they had forgotten about us and received an apology and another date and time. The installers were late but competent and the new door was installed without incident. I believe the lack of responsiveness was a negative and coordination is a negative.
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$1,650
07/2006
garage doors
+ -1 moreDuval did not communicate well. I called three times, and they would not commit to the job. Once here, the technician communicated poorly. He did quality work, though, and the price was great. When finished, the tech did open up and explain what he did.
Description of Work: Duval Overhead Doors repaired my two-car garage door. I had a spring and mounting problem. The technician remounted the door.
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Yes, I recommend this pro
$85
Contact information
6101 Lottie St, Jacksonville, FL 32216
www.duvaloverheaddoors.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Garage Doors
FAQ
DUVAL OVERHEAD DOORS INC is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
No, DUVAL OVERHEAD DOORS INC does not offer free project estimates.
No, DUVAL OVERHEAD DOORS INC does not offer eco-friendly accreditations.
No, DUVAL OVERHEAD DOORS INC does not offer a senior discount.
No, DUVAL OVERHEAD DOORS INC does not offer emergency services.
Yes, DUVAL OVERHEAD DOORS INC offers warranties.
DUVAL OVERHEAD DOORS INC offers the following services: ELECTRIC GATE OPENERS,ROLLING STEELE DOORS, DOCK LOADING EQUIPMENT,SPRING REPLACEMENTS, ELECTRIC OPERATORS,GARAGE DOOR REPAIR AND SALES RESIDENTIAL AND COMMERCIAL.
Contact information
6101 Lottie St, Jacksonville, FL 32216
www.duvaloverheaddoors.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PM