David Gray Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule today. Your $69 service charge includes a courtesy full system inspection. Take the time to write down any questions you may have, before your technician arrives. That way, when they inspect your system, you'll have all your questions answered, including those you may have while you're part of the process.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repipe Leaks Leak Detection Shower Pan Repair Remove drain lines Fixture replacement Plumbing Install Garbage Disposer Garbage Disposal Slab leak Clog Relocation drain line Water Heater Install and repair Water line break Water main Faucets Valve replacement Water softener install

Services we don't offer

gas line well pump condensation drain lines back flow testing back flow

Amenities

Emergency Services
Yes

Our Recent Projects


Photos of past projects

Reviews

4.7701 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 676-700 of 701 reviews

Andrew H.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amber N.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Elizabeth B.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: Richard arrived promptly, put on overshoes, and spread plastic throughout the house for the machine he had to use. Very professional and solved the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jackie L.
01/2014
5.0
drain cleaning
  + -1 more
.
Description of Work: They arrived two hours prior to scheduled time. The kitchen sink drain was slow draining and it was repaired immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

charles C.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from David Gray Plumbing
Mr. [member name removed], I am glad that the water heater replacement that we did for you went so well! Gary D. Gray

Jim B.
12/2013
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
12/2013
4.0
plumbing
  + -1 more
n/a
Description of Work: I used David Gray Plumbing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

sandra M.
05/2013
5.0
plumbing
  + -1 more
Very prompt and courteous
Description of Work: Cleared bathroom sink and tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

steve C.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Our washing machine was backing up into our utility sink and kitchen sink. Called David Gray on Mothers Day Sunday requesting service. Within 15 minutes of my call to the answering service, Jamie returned my call. He had one job ahead of me and gave me a call when he was within 30 minutes of arrival. From first call to arrival was about 2 hours. Jamie also explained that it would be an overtime rate of $171 for the first hour. Upon arrival Jamie reviewed the problem and decided to snake the drain from the utility sink (farthest point from the street I'm the system). It took a hour once he was here, and included running both sinks at full volume and the washing machine draining before he considered his job done. Jami did an upstanding job for us and I would highly recommend their services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Amanda C.
02/2013
5.0
plumbing
  + -1 more
See above.
Description of Work: Excellent service. Fast, efficient. He worked to save me money and to not have to fix my slab leak by drilling through my new floors. I was SO happy with the work. In general I have had terrible luck with plumbers, but not with David Gray. I was pleasantly surprised, and will use them from now on as my plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Charles D.
09/2012
1.0
plumbing
  + -1 more
na
Description of Work: I just needed an estimate and David Gray's office told me that they get to these when they can and obviously they couldn't because they didn't. I would never use them for anything and I will tell everybody I can about my bad experience.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


alice B.
06/2012
1.0
plumbing
  + -1 more
See above
Description of Work: David Gray Plumbing installed a faucet at my leased building with out any prior authorization from me. They unclogged a pipe yesterday at my request and I authorized them to put amount on my credit card. Today tenant called THEM directly with an unrelated problem. David Gray Plumbing proceeded to repair and attempt to bill me without notifying or requesting prior approvaI When I called David Gray, their response was "once used their policy is to automatically bill landlord for any future requests from tenant UNLESS owner SPECIFICALLY tells them not to do this. Their policy is to repair and bill landlord without obtaining any prior authorization!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from David Gray Plumbing
This review is entirely incorrect and is a misrepresentation of David Gray Plumbing, Inc. My message to the customer in effort to clarifty this matter has not been returned. It is the policy of David Gray Plumbing, Inc. that tenants are not permitted to authorize work for their space they inhabit; only landlords are. Further, it is our policy that technicians are only authorized to discuss work performed with property owners (not tenants). That has always been our policy and that is what was communicated to the customer. There was a simple clerical issue regarding the call above that has was quickly resolved. The customer authorized David Gray Plumbing, Inc. to clear a drain at a property she rents out, which we did. The fee for this work was charged against the customer credit card in accordance with her instructions. There was also a leaking faucet on the premises which the customer did not authoririze David Gray Plumbing to repair. It was commicated to us by both Landlord the customer and tenant that the fee for this work was to be paid by tenant. Since all parties agreed who was resposible for paying the bill and the responsible party authorized us to repalce it, the work was performed. The bil for the faucet replacement was left with the tenant to pay. It was not charged against the customer card as she incorrectly stated in her complaint. The mistake my company made was leaving the customer name on the bill. Even though the tenant authorized the bill and was going to pay for it, my technician mistakenly left the customer name on the invoice. Again, the tenant had agreed to pay,the customer was not going to be charged. My office corrected the invoice as soon as the problem was brought to our attention. This matter was a simple understanding that was quickly resolved with no harm (or improper charges) done. It is completely unfair to my company and its sterling reputation to place such a negative review for such a minor misunderstanding and without first bringing the matter to management to resolve.

James M.
05/2012
5.0
plumbing
  + -1 more
Very well.
Description of Work: Unclog pipes and gave information on what was wrong

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

john G.
04/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Absolutely first rate service from the initial call to the office, to Venny the technician patiently explaining things to a homeowner with no sewer pipe knowledge. Looking forward to an estimate for plumbing relocations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerard B.
04/2012
5.0
plumbing
  + -1 more
see above
Description of Work: we have a business so they replaced all the faucets a few years ago and they were great! several times other lousy plumbers replaced toilet plunger and never repaired it. This company took the leftovers and fixed it. We are very proud of David Grays Co succeeding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William F.
02/2012
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: I wanted to install a "AO Smith Hybrid Electric" water heater. There were only a few companies in town that the manufacturer certified. I spoke to most of them and these guys were the only ones that I thought real understood the technology and demonstrated experience with installations. There were a few minor surprises (it's big and takes up a lot of room), but I have no complaints with the work. I am seeing the savings on my electric bill that the manufacture claims.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tracy P.
12/2011
5.0
plumbing
  + -1 more
As above
Description of Work: The first time I used this company was the beginning of December. The bathroom needed to be inspected for a leak. There was no leak and while I was talking to the plumber I asked about him installing a facuet we had purchased because we had difficulty taking out the old one. He said he could take a look at things, he checked things out and said he could install the facuet for me now if i wanted him too. He did a great job snd once cleaned up after installation and was very professional. The next week our garbage disposal stopped working. Again they came out same day I called and he was able to replace it with an even better garbage disposal and once again cleaned up everything after. Great company, fast professional service, fair prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Donna C.
08/2011
5.0
plumbing
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kevin L.
08/2011
5.0
plumbing
  + -1 more
fine
Description of Work: install new faucet that i had with new water supply pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandra M.
06/2011
5.0
plumbing
  + -1 more
Great!
Description of Work: Had a leak from toilet tank and the water cutoff underneath would not shut off either. Came same day I called and gave me a time window (between 2 and 5 ] Said they would call 30 min. ahead and they did. Very pleasant and knew just what to do. They are going to be my new plumber from now on!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Tucker S.
05/2011
1.0
plumbing
  + -1 more
unknown
Description of Work: I am putting in a new master bath and called David Gray plumbing for an estimate to put in new plumbing fixtures. I spoke to the receptionist and she put me in a voicemail for someone to call me back. I left a message and explained what I wanted to do. I waited 5 days and I never received a call back. I called another company and they helped me right away. I will never deal with David Gray again. They couldn't be bothered to speak with me.

Rating CategoryRating out of 5
responsiveness
1.0


Shirley Leckie R.
04/2009
5.0
plumbing
  + -1 more
extremely pleased
Description of Work: repaired master bathroom shower, which would not deliver hot water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DAN W.
02/2009
4.0
plumbing
  + -1 more
Slab leak.
Description of Work: Slab leak fixed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Johnson M.
07/2007
5.0
drain cleaning
  + -1 more
It went well.
Description of Work: I had a clog that stopped up the laundry drain that I had tried to unclog with drain cleaner and snaked it to the full length of my snake but couldn't get it unclogged. The plumber worked on it for hours with his big commercial motorized snake including hauling the heavy snake on a ladder up on the roof and snaking a vent but with no initial success. He ran it out 90 feet into the pipes from the roof vent and we tried the clean out at the septic tank but to no available. We finally figured that there was a second septic tank just for the laundry and kitchen water and finally found the clean out for it and were able to unclog it then. I did not know that the house had a second septic tank and the plumber was persistent and figured it out after going through all the normal procedures. I think this is a good outfit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

RIC H.
10/2006
5.0
drain cleaning
  + -1 more
See above.
Description of Work: Cleaned kitchen sink clog. Sink is a double one with a garbage disposal and he had to go through the roof piping to unclog it. The job took 3 hours, but was done professionally and ultimately the drain was cleared. Overall we were happy with the results, but it just seemed to take too long to do. That may be because we recently had a slab leak and had to reroute the plumbing through the ceiling. Generally happy wih the results, though.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Contact information

6491 Powers Ave, Jacksonville, FL 32217

https://www.davidgrayonline.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC057459
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Heating and Air Conditioning,
Electrical,
Water Filtration and Softening,
Wells and Pumps,
Drain Pipe Installation

FAQ

David Gray Plumbing is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

No, David Gray Plumbing does not offer free project estimates.
No, David Gray Plumbing does not offer eco-friendly accreditations.
No, David Gray Plumbing does not offer a senior discount.
Yes, David Gray Plumbing offers emergency services.
No, David Gray Plumbing does not offer warranties.
David Gray Plumbing offers the following services: Plumbing Repipe Leaks Leak Detection Shower Pan Repair Remove drain lines Fixture replacement Plumbing Install Garbage Disposer Garbage Disposal Slab leak Clog Relocation drain line Water Heater Install and repair Water line break Water main Faucets Valve replacement Water softener install
gas line well pump condensation drain lines back flow testing back flow

Contact information

6491 Powers Ave, Jacksonville, FL 32217

https://www.davidgrayonline.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day