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DARRELL CREWS SEPTIC TANKS

Septic Systems, Excavating

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-25 of 46 reviews

Linda L.
02/2020
5.0
septic tank
  + -1 more
Lawrence and Nathan did a great job finding my septic tank, as I did not know its location, and it had not been pumped in at least 20 years. They found it, pumped it, put the lid back on and cleaned up the area in less than two hours. Terrific job by them. They worked well as a team with no wasted time.
Description of Work: Find and pump septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sonia W.
04/2018
5.0
septic tank
  + -1 more
Crew was very professional and courteous I would use them again.
Description of Work: Septic tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brian T.
04/2018
5.0
septic tank
  + -1 more
Darrell set an appointment for me and the crew was on time. Wesley and Gerald were very professional and helpful. I will definitely use them again.
Description of Work: Septic tank pump out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jan M.
08/2017
5.0
septic tank
  + -1 more
The guys were on time and efficient is taking care of the tank. My yard was minimally disturbed. I will probably need to have the drain field re-done which was good to know.
Description of Work: Pump out septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gerald S.
06/2017
5.0
septic tank
  + -1 more
This company is the real deal. Respectful, knowledgable, curteous, hardworking, friendly, and reasonably priced. Lawrence and Daniel did a professional, thorough job.
Description of Work: Pumped out 1500 gallon septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

michael T.
06/2017
4.0
septic tank
  + -1 more
1. Pump out met expectations would consider using again. 2. 4-4 report was incomplete. Requested a revised report. Ended up having another vendor submit a new report to amend the repair permit. Lesson learned Have the company that is going to replace the tank/drain field perform the 4-4 report rather than the pump out service
Description of Work: 1. Septic pump out. 2. Complete measurements and a "4-4 report" for submission to health department to secure a septic repair permit ($150)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Shelley M.
05/2017
5.0
septic tank
  + -1 more
Very nice to work with. Found Darrell crews septic online, read the reviews and knew I found the right people, they came in went right to work, didn't make a mess nor leave one; I didn't have to do a thing. I will definitely use again. Thank you Darrell crews septic tank
Description of Work: Septic pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa D.
10/2016
5.0
septic tank
  + -1 more
Darrell Crews is a highly professional company that I would strongly recommend. They arrived promptly at the appointment time, exhibited respect and courtesy (and a few laughs), and shared thorough and informative dialect on the health of my septic and drain field.
Description of Work: Regular maintenance for septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda D.
09/2016
5.0
septic tank
  + -1 more
These folks were awesome! Right on time, excellent service, thorough, polite. I HIGHLY recommend!
Description of Work: pump out and find lines/ drain field

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rossana V.
08/2016
5.0
septic tank
  + -1 more
Both gentlemen were very respectful, professional and knowledgable! We recommend them and will use them again in the future !
Description of Work: Pumped our septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tammie S.
08/2016
5.0
septic tank
  + -1 more
These guys were great I would rehire them in a minute.
Description of Work: Septic tank clean out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki N.
06/2016
5.0
septic tank
  + -1 more
Very professional, gave excellent evaluation and service. All work supervised. Thoroughly done.
Description of Work: Responded immediately to my inquiry, came within hours, cleaned out and rinsed out tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry O.
02/2016
5.0
septic tank
  + -1 more
Arrived on time, professional, nice to work with. Had routine maintenance septic tank pumped.
Description of Work: Septic Tank Pumping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Debra H.
01/2016
5.0
septic tank
  + -1 more
Crew arrived on time, were professional. Explained that our drain field would need to be replaced. Pumped septic tank. Sealed tank lid to prevent water intrusion. Very friendly and fast.
Description of Work: Pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maywood E.
09/2015
5.0
septic tank
  + -1 more
I was very pleased with the professionalism and courtesy I received from the crew that arrived. Tommy and Jessie went out of their way to make sure I was pleased with their work. I will highly recommend Darrell Crews Plumbing to anyone who needs their septic tank pumped out.
Description of Work: Pumped out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Frank H.
08/2015
5.0
septic tank
  + -1 more
As related to earlier review on July 03, 2015 opted to have two septic risers installed. This work was completed by Bo and team earlier in the month. Watched as 16" of earth was removed from the top of each septic lid. Concrete lids were removed and plastic adapter plates were secured in place. Plastic risers totaling 16" were then attached followed by a domed lid. Concrete was placed around the base of the risers to further secure the installation. Earth was leveled as related to the domed riser lid. Being indecisive earlier I called Darrell after installation and opted for the flat riser lid instead. He agreed to send his crew out to swap the two lids. Lawrence and Jessie arrived and replaced the lids on August 22, 2015 without issue. Service reason - Having the septic riser installed serves as basically an inspection port. Instead of having to dig up the grass, remove 16" of earth and haul out a heavy 20" diameter concrete lid. Now once a year or if an alarm sounds I can remove and inspect to see if immediate service is required. In turn with this installation, septic pumping no longer means my grass will have to be disturbed. My lesson learned - Should have taken Darrell's first advice to have the riser installed just below the surface dome or not. :( If opting for a flush surface installation decide early if you want a dome sticking above your grass or a relatively flat lid flush with your lawn!
Description of Work: Installed two - 16" septic risers and lids.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

louise A.
07/2015
5.0
septic tank
  + -1 more
I called and was given a same day appointment. The workers came at the time allotted for the job, took their tool and found the tank. at my request they opened the tank at the drain field end so I could verify the drain field was working. They measured the lip for me so that I could verify my drain field was working. they pumped the tank, had me flush the toilet a couple times recovered the tank and leveled out the grass and wrote me up a ticket. I paid him and they left.
Description of Work: opened the septic tank and pumped it out. Verified that the water was draining into the drain Field properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Frank H.
07/2015
5.0
septic tank
  + -1 more
Arrived early ready to work. Located the tanks without issue and exposed the tank lids 16" below ground. This was done with minimal damage to lawn. Pumped both tanks and sprayed inside of sump tank to help remove all sludge. Explained septic function and what should and should not go down the drain. Recommended septic riser for easier access for inspection and pumping in the future. Fair price quoted for both risers and looking to have installed next week.
Description of Work: Located septic and sump tank 16" below ground. Pumped each tank and sprayed inside of sump to help remove all sludge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

james M.
04/2015
5.0
septic tank
  + -1 more
very knowledgeable, professional, and friendly They answered our many questions and offered advice They went right to work and finished the job quickly. Great team.
Description of Work: Septic drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Charles D.
01/2015
5.0
septic tank
  + -1 more
He was prompt and did a great job and left the site in good order.
Description of Work: He pumped my septic tank and cleaned the filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARIE B.
12/2014
5.0
septic tank
  + -1 more
They were A plus. Everything was great, they were 100% and in fact two of my friends used them.
Description of Work: We use Darrell Crews Septic Tanks. They came and cleaned out the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca W.
12/2014
2.0
septic tank
  + -1 more
I had my house totally re-piped by a plumbing company (Eagerton) in August. Since I had all new pipes and it had been 3 years since I had the septic tank pumped by Darrell Crews Septic, I called them back out to pump so I would be good for awhile. They came out in September to do the pump out. Within just a couple of weeks there was a significant problem.. There was a foul-smelling puddle of water over the entrance to the septic tank and it flowed all the way back to the house. I called Crews Septic to have them re-evaluate since they were the last ones to have their hands on the septic tank. The guy poked around in the water with his bare hands (even wiping his hands on the grass and then lighting a cigar!) and said he knew he had put it back together right and that it was not sewage that I was seeing but rainwater runoff. Sorry to disagree but rainwater runoff does not smell like sewage and breed maggots. So then I thought perhaps the plumbers had not hooked something up right so called them to come re-evaluate. They said it was not a plumbing issue but definitely a septic issue. I ended up calling ANOTHER septic company to evaluate. Had to pay them for a second pump-out only to be told it was probably an air bubble and if the issue did not resolve they would have to take a look at the drain field. After the second pump-out, the issue resolved.
Description of Work: Septic tank pump out

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$175

Anneliese P.
10/2014
5.0
septic tank
  + -1 more
They were very good. They made sure everything was clean. There were no problems in scheduling.
Description of Work: They emptied the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Laurie P.
06/2014
5.0
septic tank
  + -1 more
We always refer people to them. They are extremely reasonable and prompt. They are awesome. They are very thorough. They hose down the tanks. Some companies don't pump it all out and they don't even hose down the inside of the tank or anything. They get it all.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
02/2014
5.0
septic tank
  + -1 more
The two man crew arrived on time. They were very careful of the truck so as not to do any damage to the yard. They did their job and explained what they were doing and that my system looked good. They gave me some tips on how to keep the system working properly. They cleaned up after themselves and except for a bare spot of grass which should fill in shortly. I can find not fault with the job they done.
Description of Work: Pumped out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
    • 1(current)
    • 2

Contact information

10626 YANKS CRUISER, Jacksonville, FL 32216


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Excavating

FAQ

DARRELL CREWS SEPTIC TANKS is currently rated 4.9 overall out of 5.
No, DARRELL CREWS SEPTIC TANKS does not offer free project estimates.
No, DARRELL CREWS SEPTIC TANKS does not offer eco-friendly accreditations.
No, DARRELL CREWS SEPTIC TANKS does not offer a senior discount.
No, DARRELL CREWS SEPTIC TANKS does not offer emergency services.
No, DARRELL CREWS SEPTIC TANKS does not offer warranties.

Contact information

10626 YANKS CRUISER, Jacksonville, FL 32216