DARLEYS PLUMBING INC

I have used Darleys Plumbing for over seven years for annual tankless hot water heater maintenance and this year for toilet plumbing for two eight-year-old toilet systems. They have always provided timely, superb, effective, efficient, courteous, and highly professional service. I would recommend them highly.

Great. Very prompt and were very helpful.

Very well. Technician came and he knew what to do. Explained he was going to do a small diagnostic and then would go up on the roof to unclog via the vent if unable to unclog below. Did his repairs as explained. Was very professional and I felt he was very thorough. Only thing I would have to comment on was I did have difficulty trying to get a hold of the office in the morning. Called at 8:23 am and had to call the emergency number which sent me to the answering service. I was told I would get a call back but didn't. I tried calling again at 9:30 and did get an answer. I was a little nervous thinking I may not get my service but the technician did show up and I felt he did a very good job.

Very professional, all work went as well as expected ina timely manner. Would hire again

I don’t have a problem with them. It has always been quality work and that is the reason I use them.

I use them because they do good work at a fair price and they always do what I ask them to do.

In short: It went GREAT! Here's the background. Had a toilet stopped up. Tried plunging it, and as I was, it was backing up into my shower, thru the drain. I tried two plungers--one over the shower drain and one for the toilet. Didn't work...just more "crap" coming up in my shower. Trip to Home Depot. I had no idea what I was doing, but talked to the guys there and walked out with a 15' snake and a 50' snake. Snaked the commode...nothing. I had no idea what was wrong. This is Easter Sunday morning. I thought, Holy Crap( yes CRAP) I'm in trouble. I needed a plumber, on Sunday, on Easter Sunday no less. By this time, a second toilet wasn't flushing, but at least it wasn't coming up in the tub. So I turned on Angie's List, of which I've been a member for years, and it has never failed me. I contacted two plumbers with good ratings and not too far away from me. They both contacted me within minutes of my call, and their prices were almost the same. I committed to the first guy (DARLEY"S PLUMBING) who called me and said he could be at my house within 30 minutes, and, barring anything unusual, the charge would be $180.00 (1 hour). For Easter Sunday morning, and for the quick response, I thought that was acceptable. I think the name of the plumber who arrived was Mark. I hope that is right, as he did a great job. First off, he arrived within the 30 minutes as stated. I explained the situation, and he proceeded to mentally figure out how the pipes were "layed out" under my slab. He asked if I had noticed (we moved here 18 months ago) an access pipe in my front yard, and I hadn't. He started poking in my plant bedding with a metal rod, in an area of about 50 or 60 square feet to try to find THE pipe, and I'll be darned if in about 10 minutes of poking, he found it. The rest of the story is just academic. He took his magical plumbing tools, and did his magic. He had to run the entire length of the house, as the pipe was in the front yard and the bathroom was the last room at the other end of the house. SUCCESS. He cleaned up, re-distributed the mulch, gave me some instructions on proper toilet operations considering the amount of water these new tanks hold, and left me as one VERY happy DARLEY"S customer. I would definitely use them again. Thanks Mark.

Found our new plumbing company! Have several rentals and we are very happy!

I called the company the next day to get a breakdown of the work as to parts and labor. I talked to the owner and he spent time with me on the phone describing the details of the proposed repair so I could make an informed decision on hiring them. I had to pay a non-refundable fee for time and travel to come out and provide the estimate, which would be subtracted from the total should I hire them. The written estimate was very detailed but needed clarification. I decided to go with Darley and the plumber and assistant showed up late, but had called to say they had been delayed on a previous job. When they arrived they went right to work and didn't waste any time. Since I had not completely understood my options, it turned out I had a less expensive option that I could take but it required the plumber to drive to a store and secure different parts. I chose that option and he drove off to get the parts which were on the west side of town. He had called the distributor first and texted a picture of my plumbing to make sure the parts were correct. Once he returned, he quickly did the repair tested it and then made a neat access cut in the closet behind the bathroom so future access could be available. The small door frame was fitted with a complimentary door so no drywall repair and painting was required. They were neat and clean and left all in good order.

Plumber agreed to come for plumbing service between the hours of 8 AM and 12 PM. I had told them I needed to leave the property no later than 12 PM. I was told at that time they would be there. As 12 o'clock approached I called and was told that they were delayed and had a man out sick. The receptionist also stated that she was "filling" in. I have had another poor experience with this plumber on new construction. They failed to provide me with essential details in order to place a warranty in effect on a very expensive whirlpool bathtub. In addition, part of the bathtub maintenance and warranty guide was missing. The general contractor and Darley should have worked together to provide me with better service.

I was pleased with the service. They determined what the problem was and I have not had any other problems.

We contacted Darley's Plumbing to get an estimate on replacing our original water heater which was beginning to leak. They sent out a representative the very next day to take a look and gather information. They contacted us the following day with 2 estimates, one to replace with a tank water heater, and another with a tankless water heater. Their prices were better than the other ones I received. Based upon past experiences of friends and family who have used Darley's Plumbing, and also the competitive estimate, we decided to use them to install a tankless water heater. The service technicians came out 2 days later and did a great job. They were fast and efficient. They cleaned up all of the debris. We have not had any issues with our water heater. And they provided tips for maintaining and cleaning the water heater, which has been working perfectly ever since. We would definitely call them again for our plumbing needs.

Smoothly... All work completed on time.

No service was ever provided as no one ever called me back to schedule an appointment. I went with another plumbing company who called me back quickly.

Mark and Rob did an outstanding job. I will hire them in the future whenever I need plumbing service. No need to try anyone else.

Excellent experience. Originally scheduled to repair bath tub faucet drip. While the technicians were here, I requested a quote to replace 2 sink pvc drain assemblies. They provided a reasonable quote and returned the following day to complete the work. They were kind enough to charge both visits as one.

On each occasion, they were prompt, tidy both personally and in clean up following their work, and arrived on time. We received a bid for the water filtration system which was installed at the cost estimated. They are quite expensive, but the work is good quality.

great job done by Robbie and Charles they took their time and made sure everything was done right the area was kept clean, thet wore booties the whole job they read the instructions, leveled the unit and made sure the fit was proper. I arranged the job with Johnny the business manager and the price came in under the quote, the installation was done the day after the unit was delivred. thanks guys your tops on my list.

Always on time, very professional, courteous, efficient, knowledgeable. Great work.

They have been really good. Everything is going well. The shower is not completed yet; I am getting the fiber glass put in by another company. I think it will end up good; they are good. They are all in time, they are efficient, and they do not mess around. They get here, do their job, and they are gone.

I am very pleased with them. They came right away and they got the job done in less than an hour. The cost was reasonable. They do quality affordable work.

Tried DIY repair and botched it. I had to fly at 2 pm. I saw a service truck with name on side and called # explaining. Dispr said 10:30 for arrival and met it. 2 man crew worked 2+ hours and all is well.

I got new hardwood floors. The installers informed me that I had a leak in my fridge. Darley's came out, checked out the fridge and fixed the leak. They did a GREAT job. quick, efficient, professional!

Darleys was recommended to me by the person that was installing my new countertop. I called Darleys and was impressed, so when I was ready for the work to be done, I called back to schedule. They were very accommendating to my schedule. They showed up on time. And they did an OUTSTANDING job. The tech was very nice, professional, he answered all my questions, paid attention to details and he thoroughly cleaned up. I would highly recommend Darleys Plumbing and will call them next time I need a plumber.

Darley's Plumbing is a great company. I hired them after my old plumbers prices were much to high. I called them and they were out the next morning. I would recommend them to others.