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Cyber Solutions

Computer Repair, Computer Sales, Computer Training

About us

In today's fast paced world you need a company that understands your information needs. Our highly trained team of Information Technology Professionals and business solutions partners provide support for today's vast array of Information Technologies. We build relationships with our clients that not only guide them through the technical maze but lead and assist them to a complete and cost effective solution. Is your computer crashing from viruses, spyware, and other malicious software. Do you get blue Windows error screens? Does your computer restart it self or shut down for no reason at all? We can diagnose and repair your computers and if necessary we can backup your photos, documents, music and any other precious data that you have on your computer and reinstall the operating system for you at your location or ours all for a flat rate of $70.00 (plus any necessary hardware) with no hidden fees. (Please contact us for more on our flat rate services and custom solutions tailored to fit your personal and business needs). We do accept a variety of different payment methods, such as Visa, MasterCard, American Express, Discover Card, Debit Cards with a Visa or MasterCard Logo and Cash. (Due to economic reasons we are unable to accept checks for services rendered) All of our staff are certified computer technicians with over ten years of support and technical experience some of our certifications include: CompTIA A+ Certification, CompTIA Network+ Certification, CompTIA Security+ Certification, Cisco Certified Entry Network Technician, Cisco Certified Network Associate, Cisco Certified Network Associate Security, Cisco Certified Network Professional, Certified Ethical Hacker, Microsoft Certfied Systems Administrator, Microsoft Certified Systems Engineer and many more.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Spyware, and virus removal, business and home network setup, custom computer solutions to meet your personal and business needs. We also offer managed data services such as file backup and restoration, operating system installation and repair, as well as hardware repair and upgrades.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-4 of 4 reviews

margaret W.
04/2013
1.0
computer repair
  + -1 more
It didn't they didn't even return my call.
Description of Work: This company did not even call me back when I left a message with for a computer repair.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cyber Solutions
Ma'am, I was deployed to Afghanistan in July of this year and I requested that Angies list remove this advertisement, which to my knowledge they had. Upon finding out about advertisement being active I asked Angie's list to remove the ad again.

steven R.
11/2012
1.0
computer repair
  + -1 more
INCOMPLETE
Description of Work: COULD NOT CONTACT THIS BUSINESS.. PHONE MESSAGES AND E-MAILS WERE NOT ACKNOWLEDGED. I was using an angie's list coupon for this company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cyber Solutions
Sir, I was deployed to Afghanistan in July of this year and I requested that Angies list remove this advertisement, which to my knowledge they had. Upon finding out about advertisement being active I asked Angie's list to remove the ad again.

Timothy P.
05/2012
5.0
computer repair
  + -1 more
Having had a Windows System for many years I have decided for security and ease of use to convert to Mac. I asked a number of computer contractors to come to my property and indeed business address to evaluate my present systems and explain the process of transfer to the new systems. On Mr Voelkels arrival I immediately sensed a proffessionism in his explanation and presentation He is articulate and reassuring which impressed me greatly and appeased my fears on the transfer of some extremely sensitive documents from one machine to another. As an aside he set everything up without any difficulty and in laymans terms he explained the process so that I was able to easily and concisely understand the process. I was greatly impressed with his tremendous proffessionalism and reassured with his explaination of the process and set up. Once the main systems wer completed he was kind enough to assist me in setting up both my IPad and Iphone so that there was ease of use and compatability.
Description of Work: Mr Voelkel set up my new computer system which is both a Mac Desk Top and Mac Lap Top with a somewhat complicated sound system.Transferred all my present information from a Windows Desk Top to an external Hard Drive and then onto both of the new computers.Evaluated the security systems on both computers to ensure compatability and ease of transfer.Set up my IPad and IPhone to link directly with the new systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Damion M.
05/2012
5.0
computer repair
  + -1 more
The complete experience was great, very informative and very educational. Jimmy from Cyber Solutions ran a series of diagnostic tests on my computer and found that it infested with viruses, spyware, and other types of malicious software and types of errors that were causing the problem I was having. After about 40 minutes of sitting in front of my computer and cleaning it out I was surprised that he was able to get it to perform like it was new. I have referred Cyber Solutions to several of my friends and I am going to use them again in the near future when I get my new Macintosh computer.
Description of Work: I contacted Cyber solutions because my computer was running really slow and it would randomly lose connection to the internet, shut itself off, give me errors messages like "Windows has just recovered from a serious error and needed to reboot".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Cyber Solutions
Thank you please feel free to contact me when you get your new computer and we will be happy to help you with the migration to your MAC

    Contact information

    unknown, Jacksonville, FL 32246

    www.cybersolutions.us

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Cyber Solutions is currently rated 4.3 overall out of 5.

    Sunday: 7:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    Cyber Solutions accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    Yes, Cyber Solutions offers free project estimates.
    No, Cyber Solutions does not offer eco-friendly accreditations.
    Yes, Cyber Solutions offers a 10% senior discount.
    Yes, Cyber Solutions offers emergency services.
    No, Cyber Solutions does not offer warranties.
    Cyber Solutions offers the following services: Spyware, and virus removal, business and home network setup, custom computer solutions to meet your personal and business needs. We also offer managed data services such as file backup and restoration, operating system installation and repair, as well as hardware repair and upgrades.

    Contact information

    unknown, Jacksonville, FL 32246

    www.cybersolutions.us

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM