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Comfort Zone of North Florida Inc

Heating and Air Conditioning, Home Warranties

About us

Comfort Zone of North Florida is the most trusted HVAC contractor in Northern Florida for Residential and Commercial HVAC needs. Here at Comfort Zone of North Florida Inc., we offer quality heating and air conditioning repair, as well as installations of some of the most durable HVAC products coming from the most reputable names in the industry. With over a decade of serving both homeowners and businesses with their heating and cooling needs, we have established ourselves to most reliable HVAC contractor in Northeast Florida.

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & commercial heating, AC maintenance, air conditioning tune-ups, evaporator coil cleaning, condenser coil cleaning, A/C electrical surge protectors, air purifiers, financing on system replacements, repair service, installation, duct work, heat pumps, freon leak, thermostat & indoor air quality.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.4
punctuality
4.3
Showing 1-9 of 9 reviews

Jinger D.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Called Comfort Zone to come perform maintenance on our AC unit. Chris was able to come out the next day. He was very knowledgeable and gave us great explanations for his recommendations. Very professional and we will definitely be calling them for any AC needs in the future!
Description of Work: AC Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
06/2019
1.0
heating & air conditioning/hvac
  + -1 more
I used Comfort Zone because my home warranty company assigned me to them. I called Comfort Zone of North Florida and spoke to Ashley over the phone to confirm my appointment time, date and price. I was quoted $125.00 and had the check all set to go. when the service man got to my house he said he would not fix my A/C unit for less than $149.00. Because of the heat here in Jacksonville in June I had no choice but to go along with it. I felt this was very dishonest of Comfort Zone and would never recommend them to anyone. Karen.S Homeonwer
Description of Work: Service on My A/C Unit

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$149

Response from Comfort Zone of North Florida Inc
[Member Name Removed] I apologize for the confusion. Your home warranty deductible was $125. Due to the repair not covered by your home warranty. $149 is the flat rate for drain cleaning which includes service call, labor, and materials. It is the customers responsibility to read and understand their home warranty policy. Most home warranties consider clogged condensate drain lines lack of maintenance. Manufactures recommend routine preventative maintenance which includes condensate drain cleaning to prevent this. Your home warranty requires you to have manufacture recommended routine preventative maintenance performed on your air conditioning and heating system. The Service technician stated he advised you of this non covered repair and gave the option to get it done or not prior to completing the work for Comfort Zones flat rate level 1 price for drain clearing. If you have questions or concerns regarding your home warranty policy please contact your home warranty company for clarification .

Amelia M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nina B.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was through HB 2-10 homeowner's warranty. They came out several times because the ac would not blow cold, and eventually after much complaining they replaced my thermal expansion valve. Many of their arrival times were hours off of when I was told to expect them, so I wasted an entire vacation day waiting for the tech to come. I had to wait days for the warranty to be approved, in a hot house with the ac off. But due to their unresponsiveness when calling back, I will choose another company for all of my future ac needs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$75

Jane V.
05/2015
5.0
heating & air conditioning/hvac, home warranty companies
  + 0 more
My previous a/c company was giving me a run around by not returning px calls and keeping the scheduled appointment. So I contacted my home warranty who provided this company's name - Comfort Zone and px number. They were very courteous and professional. They came out on May 4th and advised what needed fixed and gave me a quote. I agreed and they returned on May 7th and completed the work. I'm very happy with the improvements and quality of work performed. Many Thanks!
Description of Work: Replaced duct work for a larger a/c, added 12x12 return boot/grill and enlarged boxing return to air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,590

Brenda S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired my AC & cleaned my daughters AC drain lines

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very friendly/courteous office staff Same day service Experienced/competent/professional/courteous technician
Description of Work: Replaced condenser cooling fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Would highly recommend them.
Description of Work: They came out to fix a job that another company messed up. They replaced the correct capacitor, the freon was low so they corrected that. The tech (MATT). Came and after we explained the problem to him, he knew exactly what do. They where chosen by our warranty co,I would use them again even if I had to pay the bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The first time they replaced a faulty factory coil, the second time it was a float valve that was clogged. They were very quick and knew how to fix the problem. I am not so easy, they did a good job.
Description of Work: Came out and checked us out after a home warranty call. They have been out twice in the last 3 years and have always been very professional and have always fixed the problem. Would use them again, with or without a home warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    14476 Duval Pl W #801, Jacksonville, FL 32218

    http://www.comfortzoneofnf.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Home Warranties

    FAQ

    Comfort Zone of North Florida Inc is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Comfort Zone of North Florida Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Comfort Zone of North Florida Inc offers free project estimates.
    Yes, Comfort Zone of North Florida Inc offers eco-friendly accreditations.
    Yes, Comfort Zone of North Florida Inc offers a 15% senior discount.
    Yes, Comfort Zone of North Florida Inc offers emergency services.
    Yes, Comfort Zone of North Florida Inc offers warranties.
    Comfort Zone of North Florida Inc offers the following services: Residential & commercial heating, AC maintenance, air conditioning tune-ups, evaporator coil cleaning, condenser coil cleaning, A/C electrical surge protectors, air purifiers, financing on system replacements, repair service, installation, duct work, heat pumps, freon leak, thermostat & indoor air quality.
    Duct cleaning.

    Contact information

    14476 Duval Pl W #801, Jacksonville, FL 32218

    http://www.comfortzoneofnf.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day