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Cleantastic Inc

House Cleaning, Carpet Cleaning, Window Cleaning,

About us

We are locally owned and operated- we are not a franchise! Cleantastic Inc is a concierge cleaning service. WE OFFER SPECIAL PROMOTIONS FOR ANGIE'S LIST MEMBERS! We offer residential and commercial services. The average rate for a regular cleaning service is typically around $150.00 per visit however, the price varies greatly per individual job. This rate varies by the size of the home, frequency of the service and the amount of work there is to be completed. More information can be found on our website at www.cleantasticinc.com. Consider us as your personal concierge, housekeeping service and your personal butler. As a concierge service we offer a wide variety of services to assist you in any way that we can including: running errands, meeting with contractors at your home, picking up dry cleaning & laundry service, grocery shopping, organizing and numerous other duties to make your busy life a little less complicated. Please feel free to contact us for a personal consultation to discuss how we can help you with your individual needs. Due to our outstanding reputation it is very common for us to book our appointments 3-4 weeks in advance. Please allow an advanced notice prior to scheduling your initial service. Our schedules stay very busy and we consistently book weeks in advance, please allow time to book your service with this in mind. We do keep a cancellation list, in which we can put clients on that need services more urgently. Please note that we typically CANNOT provide 'same day service' - Although sometimes this may be possible, an additional fee will apply. When you call to schedule your initial service you may be asked to secure your appointment with a nonrefundable deposit with a credit/debit card. Call us at anytime with any questions at 904-619-8025; if we miss your call, we have an answering service 24/7 and we will return your call promptly. We also can serve as your personal House Manager: we assess the property and document the conditions on the initial consultation and document any areas of concern with photographs and we email a detailed report after the assessment is completed. this also includes arranging all affairs of home maintenance including but not limited to: meeting contractors, window washers, carpet cleaning, floor scrubbing, pressure washing, lawn maintenance staff, swimming pool services, locksmiths, arranging laundry, ironing & dry cleaning services and any project that may be specific to your needs. We can assist you with event planning and coordinating with caterers as well. Many of our clients lead busy lives and we are proud to offer assistance wherever they are needed. We treat our client's homes as if they were our own, with great care and respect. Our goal is to build a long term, trustworthy and dependable relationship with our clients that will last for many years. As we learn our client's taste and preferences we can provide a personalized service that is like no other. We work with the finest vendors in northeast Florida with the most outstanding reputation, in which we have built relationships over the years. Because of the outstanding reputation that our company has earned over the years, we book and schedule services for new clients in advance and at times we have a waiting list. All of the services that we provide are custom tailored to suit your needs. We are very proud of the high quality of our work and the great reputation that we have built over the years. We are licensed, insured, bonded and experienced. Through the years we have built a highly credible reputation in our industry and the majority of our clients are repeat clientele. Our focus is not just based on earning your business and your trust but to establish a relationship. All of our staff members are thoroughly screened, receive ongoing training and fluently speak English. All of our staff members are very detail oriented and very thorough. Although we have a 50 point cleaning checklist, each cleaning is tailored to each customer and their home or office. From your workplace to your homebase, we've got you covered. We use true HEPA filtration canister vacuums, commercial grade cleaning products and microfiber cloths for the best results. We offer 'Green Cleaning' services upon special request in advance. We have been featured on WJXT's Channel 4 Morning Show numerous times. We hold the ServiceMagic Seal of Approval. We provide a wide array of services to accommodate the needs of each individual client. We offer residential and commercial services. Visit: http://www.news4jax.com/news/Cleantastic-tools-for-the-new-year/-/475880/7274270/-/la93uqz/-/index.html

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial cleaning service, Living Areas & Bedrooms, Bathrooms, Kitchen

Services we don't offer

We do not provide post flood or post fire cleaning services. We also do not provide any biohazard cleaning services. Although we are more than happy to help you find the services that you require; we only work with other vendors that have established businesses, that are locally owned and operated and have outstanding reputations.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.730 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
13%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 30 reviews

Wayne M.
02/2017
5.0
house cleaning
  + -1 more
Anna and Irene dis a fantastic job today on our home. We provided the list and they did everything and more. They are very pleasant to work with.
Description of Work: Updated Review, Third cleaning at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162.5

Hazel J.
04/2016
5.0
house cleaning
  + -1 more
Did not use due to not have any availability.
Description of Work: Responded promptly and courteously that they had no openings.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Bette E.
10/2014
2.0
house cleaning
  + -1 more
Provider did not respond to phone calls or to email requesting services.
Description of Work: Did not return phone calls. Did not respond to email requesting service. Answering service takes messages but provider does not return phone calls.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


robert K.
06/2014
3.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
It was called Cleantastic. They were in the house for two days.
Description of Work: They are a housekeeping service. They came and cleaned up after the construction and general clean up an maintenance. Washing floors, washing windows, that kind of stuff.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$800

Ginnie M.
02/2014
5.0
house cleaning
  + -1 more
Fantastic cleaning service! Fast and efficient!
Description of Work: Move out cleaning service including floors, windows, dusting, vacuuming, kitchen, appliances, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Cleantastic Inc
Thank you so much for your honest and positive feedback. It was a pleasure to work with you and your sister both. We are always so thankful when we meet wonderful new clients like you! Also, we sincerely appreciate that you chose to work with Cleantastic over all the other cleaning companies that you had to choose from. There are so many cleaning companies in our area to choose from and we feel so special that you chose us to provide you with our services and that you rated us with an 'A' in all the feedback categories! Thank you again from everyone here at Cleantastic, Inc.

Catherine D.
11/2013
5.0
house cleaning
  + -1 more
There are three that come. It takes about an hour and a half and they do a fantastic job. I would recommend them to others. I like them because they are local and have been using them for 5 weeks now.
Description of Work: I hired them to clean my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Cleantastic Inc
It is a pleasure having you as a new client! Thank you so much for choosing us!

ria B.
07/2013
3.0
house cleaning
  + -1 more
Initially received quick response and were able to squeeze me in on a cancellation. I was told someone would call back for payment information and no one did. Team scheduled to arrive between 8- 830. they were late and no call. I had to call answering service to track them down. Cleaning apparently, doesn't include sweeping or under or behind furniture baecause trash left on floor. Under bed and around chairs not cleaned. Master bed appeared to only have bathroom cleaned and rugs vaccumed. Not happy with service at all. Will not use again.
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$300

Response from Cleantastic Inc
I am very sorry to hear that you were not happy with the services you received from us. There must have been some miscommunication. As we spoke initially, because of the extensive work needed, we scheduled you for our first available opening which would probably not allow enough time and would require a few visits to meet the needs of your home. Again, we offer our sincere apologies and we are very sorry for any inconvenience.

LINDA C.
06/2013
5.0
house cleaning
  + -1 more
As usual, I am pleased with the service. They consistently respond to any requests I have. A scheduling error occurred this time, which was quickly resolved by Dustin. I would highly recommend this service.
Description of Work: regular 2 hour cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Cleantastic Inc
Thank you (deleted member name)! We have enjoyed working with you very much over the past few years!

Cynthia N.
04/2013
3.0
house cleaning
  + -1 more
I found them online and spoke to them over the phone. Their average minimum price was $120. They never got back to me right away and by the time they got back to me I already had somebody else. They were professional on the phone.
Description of Work: I got an estimate form Cleantastic Inc for regular house cleaning work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$120

Response from Cleantastic Inc
I'm sorry that we are not able to accommodate your needs. I hope that you will consider us again if your current cleaning service doesn't work out. Thank you for giving us an opportunity to provide you with an estimate.

Georgina S.
04/2013
5.0
house cleaning
  + -1 more
We had an amazing experience. They more than exceeded our expectations. I was fully expecting to re-clean when I arrived because I am very picky, but they were fantastic. They were so easy to work with and took great care in their work. I have asked them for a quote to help with regular cleaning and certainly plan to use them again!
Description of Work: We just purchased a house and used the "Move-In/Move-out" coupon. They gave our house a spectacular cleaning, top to bottom, window blinds, kitchen cabinets, bathrooms, appliances, even the air vents. Since we were from out of town, they even took pictures of the job so that we knew what to expect. The refrigerator was in bad shape and they filled me in on its condition. I really appreciate how they called before starting and then gave me a detailed list of what was completed. All of this happened while I was still in a different state!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Cleantastic Inc
It has been a pleasure to work with you and I'm so very glad you are pleased with our work. We sincerely appreciate your honest, positive feedback! I do hope that we continue to work with you well into the future. Most thankfully, Dustin & The Cleantastic Family

Lance H.
03/2013
5.0
carpet cleaners, floor cleaning, home & garage organization, house cleaning
  + 2 more
They did a good job. They came in on time and did great work. It was a job and a half! The place looked clean when they were done, though. They did make the bathroom shower, which was just nasty before, look brand new! They took off every single light cover plate and soaked them and got them looking brand new.
Description of Work: I was cleaning up a short sale that was in pretty bad shape.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Cleantastic Inc
We are so happy to help make your new house a home. Congratulations on your new home! It was in rough shape before we got our hands on it, I agree. However after our team finished it looked like a new place. We are very happy for you and your family and it has been our pleasure to help you. We sincerely appreciate the positive feedback and hope that you will contact us again if you need any cleaning help. -Most Sincerely, The Cleantastic Family

Kristine H.
12/2012
5.0
house cleaning
  + -1 more
Two ladies arrived prepared for war with our situation... with brooms, mops, Swiffers, cleaning agents and a lot of energy. In three hours, it looked like our house again. Thanks!
Description of Work: We have had a lot of construction and every horizontal surface was covered with fine powdery drywall dust. We needed help!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Cleantastic Inc
Thank you for taking the time to leave us an honest and positive feedback. Client's like you make me feel proud of the reputation that we've established over many years. I sincerely appreciate the fact that you chose us for this project, considering that there are so many cleaning companies to choose from. I'm very happy that you were satisfied with our work and it is my hope to work with you again in the future. Thanks a million!

COURTNEY R.
12/2012
5.0
house cleaning
  + -1 more
I was going to be having a party at my home, and wanted to reduce my stress of worrying about cleaning and cooking, so I called about a week ahead and spoke to Dustin who was so helpful in explaining to me what the team would come out and do. The team came out and finished everything, I was extremely happy.
Description of Work: Cleaning of the entire home, all bathrooms, kitchen, vac floors, cleaned baseboards, window sills

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Vanessa A.
12/2012
5.0
house cleaning
  + -1 more
They are excellent consistently. I even had some requests one week that were heard clearly and fixed immediately. I love this company.
Description of Work: I used this company for a bi-weekly full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kelvin T.
11/2012
5.0
house cleaning
  + -1 more
The team showed up on time, surveyed the rooms to be cared for and begin immediately. very professional and friendly.
Description of Work: Home cleaning; focused on Kitchen and family room. cleaned refridgerator inside and out, mop, cleaned base boards, common kitchen areas, windows, vacuum floors, dust, cleaned mirrors, glass doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

MARCIA N.
08/2012
3.0
house cleaning
  + -1 more
My first point of contact was through email on their website and they never called me. I should have known then that this wouldn't work out. They were 4.5 hours late for our first appointment and they only gave me a $10 discount. When I contacted them after the cleaning to discuss future cleanings, it took them several days to return my call. The women who cleaned our house did a great job but whoever is managing the phone/email correspondence is doing a horrible job. Clean house, horrible customer service and follow-through.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$110

Response from Cleantastic Inc
I'm very sorry that your first experience with us was not a great one. We are a small family operated business and unfortunately during the time of your scheduling we had a death in the family. So, things were not running like they normally are. I would be more than happy to do whatever I can to try to make up for the bad first impression. As you can see from our other reviews, this is not how we typically operate our business. We take great pride in our work and I hope we can make things right between us. Thank you for your patience during such a stressful time.

Bonnie B.
07/2012
5.0
house cleaning
  + -1 more
I have a 4 BR house and two dogs near the beach. I have a constant stream of guests/family so my home is well used! Robin and Autumn arrived promptly at 9:00 a.m. We spent very little time with instructions, since the checklist covered just about everything. I had special cleaners for my granite and cook top that I wanted used and added two sliders to be done. They were hardworking and very professional. They were done by 12:15 and we were very pleased. I actually intend to have them back on a biweekly basis.
Description of Work: I bought a 3 hour spring cleaning special.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Vanessa A.
06/2012
5.0
house cleaning
  + -1 more
I called Cleantastic the previous week and spoke with the owner, Dustin. The were greaciously able to fit us in on Friday 6/22 and worked with my schedule to ensure my house was cleaned right before my guests came into town on Friday evening. Robin and Autumn arrived right on time and spent three hours cleaning my 4 bedroom, 4 bath home from top to bottom. They covered every detail and asked me to inspect it prior to signing out. It was perfect! I've been through a lot of housecleaners and am super picky and they met my expectations big time, I definitely plan to use cleantastic again.
Description of Work: They cleaned my house top to bottom. Bathrooms were scrubbed, floors vaccumed and mopped, dusting. The attention to detail was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

KRIS S.
06/2012
4.0
floor cleaning, glass repair, house cleaning, window cleaning
  + 2 more
They were very responsive on short notice.
Description of Work: I used Cleantastic Inc for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Melissa B.
05/2012
5.0
house cleaning
  + -1 more
I hired Cleantastic for their advertised three hour spring cleaning special. They did not finish in three hours - because they were so thorough. However, they did not charge me more nor take any shortcuts, they finished the job in a very professional manner. My whole family (including the kids) was so impressed with how clean the house was. I will definitely use this company again.
Description of Work: Three hour cleaning for 2500 sq ft. house. Bathrooms, kitchen, moping, dusting; they did everything and more than I was expecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Cleantastic Inc
Thank you so much for your feedback. We greatly appreciate having clients like you! We hope to work with you again in the future!

LINDA C.
04/2012
5.0
house cleaning
  + -1 more
as usual, a very thorough and efficient job
Description of Work: spring cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Cleantastic Inc
Member, thank you so much for your time and support! It has been our pleasure to work for you since December of 2008. You are a highly valued client and we look forward to continue to serve you and your family in the years to come. We sincerely appreciate your time in providing a positive feedback to show the good reputation that our company has built through the years. Sincerely, Dustin & The Cleantastic Family

pierre H.
04/2012
5.0
house cleaning
  + -1 more
Once I entered my information in from the website, Cleantastic contacted me right away! They understood exactly what I needed and was able to accommodate the day ( Saturday ) needed without hesitation. On the day of service they contacted me ahead time to confirm the location and provided an eta. Upon arrival we completed a walk thru I explained what I needed and there was no issues at all based on my request. The team continued to work around the mess I had left and to my surprise once i returned. Not only was I happy with the job but they organized the crap I had left in the floor! I am considering on using them on a regular basis!
Description of Work: Move- out clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Cleantastic Inc
I'm so thankful for your positive feedback! I can't express how great of a client you are and we sincerely hope to work with you again in the future. I'll make sure you get a big 'thank you' gift certificate in the mail this week towards your first cleaning in your new home. I'm so glad that we could be of help to you and I'm so grateful for awesome clients like you! Thanks again and best wishes in the new home. -The Cleantastic Family

Heather B.
04/2012
5.0
house cleaning
  + -1 more
They arrive on time, do an excellent job and cant beat the price! Love the office Staff to!!
Description of Work: I have used Cleantastic for at least a year now. The staff is very professional and extremly nice. I like that I have the same ladies everytime I have an appointment. They do a wonderful and through job and the prices are excellent, best in town, I checked!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from Cleantastic Inc
Member, thank you so much for all of your support and positive feedback! You have been a wonderful client to work for and we look forward to continue serving you and your family in the years to come. You have been with our company from the very beginning and for that we are truly grateful. Words are not enough to thank you for working with us for so many years now! Sincerely, Dustin & The Cleantastic Family

dianne M.
10/2011
5.0
house cleaning
  + -1 more
They were excellent. I was out of town when they came, but they did a great job. I would rate them highly.
Description of Work: I used Cleantastic Inc. for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Cleantastic Inc
Thank you very much for the great positive feedback! We greatly appreciate your kind comments! It is our pleasure to help you and we hope to be of more help in the future! It is such a pleasure to have clients like you. Thanks so much! Sincerely, The Cleantastic Family

Heather B.
06/2011
5.0
carpet cleaners, home & garage organization, house cleaning, pressure washing, window cleaning
  + 3 more
I called Cleantastic after viewing the website! I found the person on the phone very helpful. Gave me a quote on the phone. After I scheduled my appointment, the team was on time. They even called when they were on there way. The crew worked non-stop for the time I had reserved. I was able to do a walk thru with the team leader and couldn't find anything that they had missed. I have now signed up and I am on a regular schedule. The same team comes every visit. I am very happy with Cleantastic Inc. and will contiune to use them again and again.
Description of Work: I asked for a full house cleaning, all bedrooms, bathrooms, Kitchen, and Living areas. The team did a full cleaning from the top to the bottom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Cleantastic Inc
Thank you very much! We value you as a great Client
    • 1(current)
    • 2

Contact information

PO Box 351484, Jacksonville, FL 32235

www.cleantasticinc.com

Service hours

Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Pressure Washing,
Glass and Mirrors,
Home Staging,
Buffing and Polishing,
Ironing,
Windows,
Interior Design and Decorating

FAQ

Cleantastic Inc is currently rated 4.7 overall out of 5.

Monday: 9:30 AM - 5:00 PM

Tuesday: 9:30 AM - 5:00 PM

Wednesday: 9:30 AM - 5:00 PM

Thursday: 9:30 AM - 5:00 PM

Friday: 9:30 AM - 4:00 PM

Cleantastic Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Cleantastic Inc offers free project estimates.
Yes, Cleantastic Inc offers eco-friendly accreditations.
No, Cleantastic Inc does not offer a senior discount.
Yes, Cleantastic Inc offers emergency services.
No, Cleantastic Inc does not offer warranties.
Cleantastic Inc offers the following services: Residential & commercial cleaning service, Living Areas & Bedrooms, Bathrooms, Kitchen
We do not provide post flood or post fire cleaning services. We also do not provide any biohazard cleaning services. Although we are more than happy to help you find the services that you require; we only work with other vendors that have established businesses, that are locally owned and operated and have outstanding reputations.

Contact information

PO Box 351484, Jacksonville, FL 32235

www.cleantasticinc.com

Service hours

Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 4:00 PM