Response from Clean Works LLC
Hello [Member Name Removed], I’m sorry to hear that you felt that we ghosted you and your husband. We actually really enjoyed coming over and chatting with him while we cleaned your home. Unfortunately he was late on paying on more than two occasions and had us wait for payment for over a week. We discussed with him reaching out when he was ready to have us clean again and make payment on the day of the cleaning. He never reached out again and sadly this was not communicated to you. I feel awful that you feel as though we deserved a 1 ⭐️ review… We truly did everything that was asked of us for a very minimal price. I believe that that our 26 (5 ⭐️ ratings) speak very highly of our professionalism and thoroughness. It was wonderful meeting you both.