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Classic Marcite, Inc.

Pool and Spa Service, Decks and Porches, Decorative Concrete,

About us

Incorporated in 1987, Classic Marcite has, over the past 28 years, evolved into a leading participant in the Florida & South Georgia swimming pool industry. Through the utilization of the latest advances in plaster equipment & technologies, continual training of our skilled tradesmen, quality control assurances provided by our highly trained supervisory staff, and our commitment, as a whole, to provide each and every client not only with their “Model” pool but, also standing behind that commitment with a service & warranty department that is unrivaled in its comparison with our competitions. We here at Classic Marcite, dedicate our efforts to promote and uphold standards of excellence in each and every job we complete, regardless of the job’s size or layout. From the smallest residential to the largest commercial, each pool receives our individual attention. Our resume of completed jobs include many noted builders & site managers to include all of Disney World’s numerous pools, Sea World’s “Aquatica”, and an assortment of resorts and private homes throughout the Caribbean. Our corporate office is located in Orlando, Florida and in Spring of 2008, we opened a satellite division in the Jacksonville market to service the North Florida & South Georgia markets. We currently install approximately 1,500 pool interiors annually between the two locations and both sites contain facilities and equipment to warehouse materials, vehicles, and inventory. We maintain a large supply of readily available quartz & pebble aggregates as well as cement from several select vendors with whom we hold status as their “Certified Applicator”. At a moments’ notice, we are capable and ready to meet any needs of our clientele that may arise. Our current roster of employees contains approximately 65-70 dedicated inviduals. Many of these employees have been with the company almost since its’ inception and therefore have become a highly trained, motivated team. Their years of serving together toward our common goal has bonded into what can easily be referred to as a Family. Whatever your needs may be, However we may be of assistance to you, Please, allow our family to say, “Thank You,” for this opportunity! Thank You for considering Classic Marcite for your Pool Servicing Needs!!!!

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Pool Renovation and Resurfacing, Tilework & Mosaics, Paver and Acrylic Decking, Pump and Heater Repair and Installation,Swimming Pool Repair, Paver Decks and Driveways, Waterfalls and Other Water Features,Commercial & Residential, Pool Lighting, Acid Wash of Pools,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

200%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

2.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
20%
3
0%
2
0%
1
80%


Rating CategoryRating out of 5
quality
2.8
value
1.0
professionalism
1.8
responsiveness
2.2
punctuality
2.2
Showing 1-5 of 5 reviews

CAROL M.
06/2016
1.0
pool cleaners
  + -1 more
I first contacted them about remarciting my pool in October of 2015 (at a home show, where I filled out a request for an estimate and stated I wanted to have the work done in the Spring of 2016). They never contacted me. I started calling them in Spring of 2016 to get them to come out and give me an estimate, and was told they would get back to me. They did not. I called one last time, about mid-May, spoke to a very polite young lady who said they would contact me, and as you may have guessed, they did not so much as return the call and say they were not interested in doing such work. I can't tell you if they do good work or not; I CAN tell you they ignore requests for estimates and do not return calls. I would prefer it, if they have more work than they need and don't want more jobs, they just come out and say so. If their manner of handling the actual work is anything like their manner of handling a request for an estimate, I would not want to trust them with the work, in any case.
Description of Work: The provider did nothing, meaning they said they would come out and give me an estimate (repeatedly) and never showed up, never would give a date-certain, never called to say there was a delay--basically just ignored me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Douglas F.
01/2016
1.0
pool cleaners
  + -1 more
The job did not look right. THREE WEEKS later someone finally came out to attempt to fix it and did a bad job at that even. (Paragon Pool)
Description of Work: They are the only company that is licensed through PEBBLE TECH. They were suppose to not start until nine they ignored me. I asked them numerous times to not smoke. They ignored. The work didn't look right, They walked in like they owned the place. Upon completion of the job, They put on some tiles on the steps on and they were crooked and looked terrible. They wanted us to pay them all up front so they have no incentive to come back out to fix up there job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$13,000

KENNETH S.
09/2015
1.0
decks
  + -1 more
don't know at this point!!!!
Description of Work: did a lousy job spraying marcite in our pool!! have holes all inside my pool!!! guys trying to fix the problem but a 55,000.00 new pool shouldn't have to be repaired!! time to hire an attorney!!!!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$55,000

Vicki K.
05/2013
1.0
decks, pool cleaners
  + 0 more
It didn't go.
Description of Work: I contacted the company and left my name and number with the office secretary, to be called regarding pool deck renovations. Nobody called me back. After 4 attempts to call the office and cell phone number of the sales person, I gave up on the company. I was then contacted by the owner who apologized and arranged to come to the house to discuss the project. He arrived two days later and measured the area and discussed several options for removing the existing pavers, and correcting the drainage issues, and then was going to resurface with acrylic. He was going to send an estimated to me that evening. I received nothing. I contacted the office again and explained that I was waiting for an estimate. I was told that the owner would contact me. Nothing. So to date, it has been roughly 6 weeks and I have gotten no phone call and no estimate. It seems clear to me that Classic Marcite is either busy or lazy and doesn't need your business. I suggest you contact anyone else for all of your pool needs.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Shane M.
12/2012
4.0
stamped concrete, decks, pool cleaners
  + 1 more
Gentleman came out to meet with my wife and I at the appointed time. Was very knowledgeable about the renovation process and talked with us at length. He then took measurements of our pool and lanai. We never heard from him or his company again. No quote, no phone call or email saying they have been delayed and apologizing, no "we dont want your business", nothing. 10/27/2013 These were the people we really wanted to do our pool initially. We heard from multiple people that when it came to Pebble Tec, these people were the best. We were disappointed when we did not hear back from them as we said above. The pool contractor we did use, actually hired these people to do our pool! Imagine my surprise, when it came time to do the pool portion of our renovation, they were in the back yard working. I talked to the lead person, and let them know the trouble I had with their quoting our job. They did contact me back later, and it turned out they wont bid against the contractors that hire them. It just happened I had picked one of their contractors to get a quote . Classic Marcite, has assured us, that they have changed their policy to let the homeowner know if they can not bid due to a conflict of interest, rather than just leave them hanging as happened to us. We love our pool, we are super glad that Classic Marcite did the interior of our pool. We get lots of compliments on it, and love to show it off.
Description of Work: came out to give a quote on renovating our pool, lanai, and screen enclosure.

Rating CategoryRating out of 5
quality
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Classic Marcite, Inc.
Thank You [member name removed], for your generous praises! We here at Classic Marcite, do greatly appreciate your vote of confidence. It is our hope, that you get many years of enjoyment from your Pool!!!

    Contact information

    5955 Richard Lane W., Jacksonville, FL 32216

    www.classicmarcite.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Decks and Porches,
    Decorative Concrete,
    Wells and Pumps,
    General Remodeling,
    Plaster,
    Concrete Pouring and Repair,
    Ceramic Tile

    FAQ

    Classic Marcite, Inc. is currently rated 2.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Classic Marcite, Inc. accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Classic Marcite, Inc. offers free project estimates.
    No, Classic Marcite, Inc. does not offer eco-friendly accreditations.
    Yes, Classic Marcite, Inc. offers a 200% senior discount.
    Yes, Classic Marcite, Inc. offers emergency services.
    Yes, Classic Marcite, Inc. offers warranties.
    Classic Marcite, Inc. offers the following services: Pool Renovation and Resurfacing, Tilework & Mosaics, Paver and Acrylic Decking, Pump and Heater Repair and Installation,Swimming Pool Repair, Paver Decks and Driveways, Waterfalls and Other Water Features,Commercial & Residential, Pool Lighting, Acid Wash of Pools,

    Contact information

    5955 Richard Lane W., Jacksonville, FL 32216

    www.classicmarcite.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed