Classic Marcite, Inc.

I first contacted them about remarciting my pool in October of 2015 (at a home show, where I filled out a request for an estimate and stated I wanted to have the work done in the Spring of 2016). They never contacted me. I started calling them in Spring of 2016 to get them to come out and give me an estimate, and was told they would get back to me. They did not. I called one last time, about mid-May, spoke to a very polite young lady who said they would contact me, and as you may have guessed, they did not so much as return the call and say they were not interested in doing such work. I can't tell you if they do good work or not; I CAN tell you they ignore requests for estimates and do not return calls. I would prefer it, if they have more work than they need and don't want more jobs, they just come out and say so. If their manner of handling the actual work is anything like their manner of handling a request for an estimate, I would not want to trust them with the work, in any case.

The job did not look right. THREE WEEKS later someone finally came out to attempt to fix it and did a bad job at that even. (Paragon Pool)

don't know at this point!!!!

It didn't go.

Gentleman came out to meet with my wife and I at the appointed time. Was very knowledgeable about the renovation process and talked with us at length. He then took measurements of our pool and lanai. We never heard from him or his company again. No quote, no phone call or email saying they have been delayed and apologizing, no "we dont want your business", nothing. 10/27/2013 These were the people we really wanted to do our pool initially. We heard from multiple people that when it came to Pebble Tec, these people were the best. We were disappointed when we did not hear back from them as we said above. The pool contractor we did use, actually hired these people to do our pool! Imagine my surprise, when it came time to do the pool portion of our renovation, they were in the back yard working. I talked to the lead person, and let them know the trouble I had with their quoting our job. They did contact me back later, and it turned out they wont bid against the contractors that hire them. It just happened I had picked one of their contractors to get a quote . Classic Marcite, has assured us, that they have changed their policy to let the homeowner know if they can not bid due to a conflict of interest, rather than just leave them hanging as happened to us. We love our pool, we are super glad that Classic Marcite did the interior of our pool. We get lots of compliments on it, and love to show it off.