Thank you so much to Michael, Patrick, and Carlos for helping out at the last minute. We are having work done on our house and the contractors found rotted wood with some critters in it. Michael and Carlos took the time to come out the very same day I called (which was a Friday afternoon). They took the wood back to the office to have it inspected. Carlos and Patrick arrived a few days later and treated the new wood. All men were very courteous and professional. As a woman I really appreciate this. Thank you so much again!
Description of Work: We are having work done on our home and our contractor found bugs in wood rot. I contacted Michael at Bugaway and he came out to our home with Carlos that afternoon to inspect the problem areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy F.
05/2015
2.0
pest control
+ -1 more
My lawn was not doing so well because of the lack of grass! It is a sandlot... and full of ants. I spoke to the lawn technician on the 3rd treatment and he was so very kind. In fact the staff is great with the exception of owner. The tech advised they don't treat for ants!!! That was my number one issue when I spent the $300 a year. Long story short, I only had 2 treatments in the yard and the tech said I should save my $$ :) I called the office to cancel and after no less than 5 phone calls, I spoke to STACEY. Good grief, she was so uncordial and I decided after ELEVEN years I was lettin' 'em go!! She said fine, she would deduct for the two lawn visits. Ok.... well - 3 weeks later, she sends a check after i call and have to "remind her what I wanted" for $150. She charged me $150 for 2 lawn treatments. I now have TruGreen, $57 a treatment and it is working out. STACEY is an unreasonable and unscrupulous business person.
Description of Work: I began using Buyaway in 2003! I moved to another home and engaged their lawn service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Branan W.
03/2015
5.0
pest control, animal removal
+ 0 more
I hired Bugaway last year when I moved into a new home. Her staff is very courteous, always on time, and very thorough. They treated our home inside and out. When we had a flea issue with the pets, they handled it until it was completely resolved. I am very impressed with their service, pricing and excellence. We have no sign of any critters anywhere around our home, thanks to Bugaway.
Description of Work: pest control inside and out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Alan D.
02/2014
2.0
pest control
+ -1 more
The service I received from the technicians was very satisfactory. During my third annual treatment the tech found evidence of active termite activity. The manager reinspected and said the damage was my fault, repairs were my obligation and in addition I had to make major modifications to the stucco/ground surface. I paid $2800 for repairs and mods. I had no notice of a problem until the damage occurred.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,800
WILLIAM (Bill) C.
07/2012
5.0
pest control
+ -1 more
It was excellent. They did an outstanding job. The price was very competitive. I had quotes from other companies, and they were quite more.
Description of Work: I use Bugaway Specialists for pest control services. They last came for a treatment for subterranean and drywood termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Darren A.
05/2012
5.0
pest control
+ -1 more
They do a good job. The price is great. They are always here if I want them. I think he was early the last time.
Description of Work: We use Bug Away Specialists for pest control. They also do the termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Darren A.
03/2011
5.0
pest control
+ -1 more
We are very pleased with their service. They were super friendly, knew what they were talking about, and very professional.
Description of Work: They sprayed out house for various kind of bugs and termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Contact information
11318 Distribution Ave W Ste 5, Jacksonville, FL 32256
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Service Categories
Pest Control,
Animal Removal
FAQ
Bugaway Specialists Inc is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Bugaway Specialists Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa