Bug Out Service has been serving customers in the Jacksonville area for more than 50 years. We are proud to be Jacksonville's first "green" pest control company. Whether it's termite protection, lawn and shrub care, irrigation or in home pest protection, we hope you put your trust in Bug Out Service.
We pride ourselves in providing outstanding customer service. Our highly trained service professionals provide the most advanced and eco-friendly termite elimination and pest control solutions available. Not only that, our lawn and ornamental shrub care service will keep your landscape the talk of the neighborhood! Don't forget to check out our irrigation services services for repairs, installation and maintenance for water-saving solutions, and wildlife removal and exclusion services.
Alternate Phone: (352) 221-9066
Business highlights
62 years of trusted experience
Services we offer
Pest Control & Exterminating. Termite Solutions. Wdos. Lawn Fertilization & Treatment. Shrub & Tree Care. Irrigation. Aeration. Drainage. Wildlife Removal & Exclusions.
this company is not worth the hassle. Weeds still grew and bugs (outside of home) still present. Never on time! Never polite! Never answer questions.
Description of Work: Lawn care, bug service and termite treatments
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$1,000
Angela L.
08/2017
5.0
pest control
+ -1 more
For that particular service they are an "A" overall. Well it's the same price everyone else charges. For this particular service I would use them in the future.
Description of Work: Pest control and exterminating for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$41
Response from Bug Out Service - Blanding
Thank you for choosing Bug Out and for the A review. We love hearing from our satisfied customers. We appreciate the trust you have put in us for your pest management and we look forward to continuing your services for years to come.
Jacqueline & Arthur Y.
07/2017
5.0
pest control
+ -1 more
We have a monthly service. What they do is, if you have a problem in the house, we have two people allergic in the house. Like if there is a wasp nest outside. They make it a high priority because they would have to go to the hospital. So, they fit us in because it is dangerous for two of our people. I know some people say they have it but we really do have it. If I don't like you, I get rid of you. But they are incredible.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bug Out Service - Blanding
Thank you for the A rating. We appreciate the trust you have put in Bug Out for your pest services.
Jacqueline & Arthur Y.
07/2017
5.0
pest control
+ -1 more
We have a monthly service with them. What they do is if you have a problem, like two people allergic in the house. So, if we see something. It's a lot of slit dust out side, they make it a high priority because they have to go to the hospital, so they put us in. Great customer service. It's that dangerous for two of our people.
Description of Work: Pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bug Out Service - Blanding
Thank you for A review. We appreciate you putting your trust on our people and company for your pest management services and look forward to serving you for many years to come.
Maria P.
12/2016
4.0
pest control
+ -1 more
They are very professional. They show up within the window of time they promise. I dont appreciate the automated call the day before the service. it it's not the same person every time. I requested my treatments to be scheduled on Saturdays and they still schedule whenever. no personal service.
Description of Work: Treat interior and exterior perimeter for bugs
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$50
Response from Bug Out Service - Blanding
Thank you for choosing Bug Out Service. We will work on the areas you mention as concerns.
Deborah B.
06/2015
4.0
pest control
+ -1 more
The pest control and the termite technicians inspected the house and external perimeter, explained what they found, and treated the area. I called the pest control technician to come back twice to completely rid the house of insects, I.e., ants, silverfish, primarily. The technician responded quickly and tracked down the trouble area. Now, no bugs! I applaud his tenacity, friendliness and professionalism. The lawn service is prompt, but I sometimes have to point out problem areas. I would think the technician would make a point of ensuring treatment of all lawn problems without my follow-up.
Description of Work: Pest control inside and out, including termites, and lawn fertilization and pest control.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bug Out Service - Blanding
Thank you for trusting Bug Out for your pest, termite and lawn solutions. Thank you for bringing any concerns to our attention--customer satisfaction is at the helm of all we do.
debbie C.
05/2015
5.0
pest control
+ -1 more
Had wasps coming in my attic from not being sealed and they were making themselves right at home. Sealed all my open spots around entire house, removed nest and did a dusting in the attic to kill them. Have not had a problem since and I have noticed there is less wasp flying around my house now that they have no where to go.
Description of Work: Wildlife exclusion
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Bug Out Service - Blanding
We are happy to hear that your wasp problem has been resolved. A complete wildlife exclusion is the best option for keeping your home wildlife free. If you need additional services, please keep us in mind. Thank you.
Maureen H.
11/2014
5.0
lawn treatment, irrigation systems, pest control
+ 1 more
BugOut comes to my house monthly for pest, termite, & lawn work as well as 3 times each year to check our irrigation system. We have always been very happy with their work. We had tried numerous companies prior to BugOut and when we switched we not only saved a lot of money, but our lawn has never looked so good.
Description of Work: Pest control, termite bond / control, lawn fertilizing / weed control, & irrigation. I have used BugOut for my monthly services for several years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Bug Out Service - Blanding
We appreciate your response!
Jim H.
11/2014
4.0
pest control
+ -1 more
They are a little expensive. Scheduling an appointment is fine. So far, so good and they are holding up their end of the bargain.
Description of Work: They take care of termites.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$37
Response from Bug Out Service - Blanding
Thank you for your feedback!
Richard L.
11/2014
5.0
pest control
+ -1 more
There are excellent! They are easy to work with. They are not disruptive. Their price and value is good.
Description of Work: They take care of any pest control issues. We are on a year plan with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bug Out Service - Blanding
Great to hear! Thank you!!
Bob W.
11/2014
3.0
lawn treatment
+ -1 more
They dumped a lot of the fertilizer in one location and it caused the grass to die. They were very cordial towards the situation but we will not using them for that service.
Description of Work: They put down the fertilizer on the yard.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$35
Response from Bug Out Service - Blanding
We are sorry to hear that you were not satisfied with the lawn service. Your concerns have been forwarded to a supervisor for review. Thank you for your response.
Vanessa L.
11/2014
5.0
lawn treatment, pest control
+ 0 more
They have been excellent! They come as soon as I call them. They are punctual and the work they do is great.
Description of Work: They take care of the pests, take care of lawn monthly, and check for termites.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Bug Out Service - Blanding
That is excellent to hear! Thank you so much for your feed back!
Bob W.
11/2014
4.0
pest control
+ -1 more
They manage the pests very well and do a great job. Scheduling an appointment is fine.
Description of Work: They come out once a month to spray the exterior of the house and the interior when needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28
Response from Bug Out Service - Blanding
Great to hear from you! We are happy to have you as a customer!
Elizabeth F.
11/2014
5.0
pest control
+ -1 more
We are happy with them. They do not try to over sell any unnecessary services. I have no problems with scheduling an appointment.
Description of Work: They take care of termites and they took care of a problem with ants. They come every month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47
Response from Bug Out Service - Blanding
We love to hear from you, thank you for your response!
Lizzie M.
10/2014
5.0
pest control
+ -1 more
It was fine. They are efficient and quick. I've had them for years. They come every 3 months.
Description of Work: They spray the outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Bug Out Service - Blanding
Thank you for trusting us for your pest control services for many years. We look forward to continuing your services for many more.
Michele G.
04/2014
5.0
irrigation systems
+ -1 more
It went fine. I'm satisfied with them.
Description of Work: Bug Out Service, Inc. did an assessment and let me know how my irrigation was.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bug Out Service - Blanding
Thank you for your feedback.
Eric L.
02/2014
5.0
pest control
+ -1 more
They have always been responsive and punctual. Any pest issues have been treated the next day. So far they have always been able to work around my schedule.
Description of Work: Monthly contract for yard and house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58
Response from Bug Out Service - Blanding
Thank you for taking the time to review our service, we appreciate your feedback.
Nicholas A.
01/2014
5.0
pest control
+ -1 more
They are excellent. When we had other pests in the house, they came out with no problem the next day to spray additional non-toxic chemicals. The last time that they came out was about three weeks ago. We have a newborn at home and they use all non-toxic chemicals which is great. The price that we pay quarterly includes the free anytime house calls. They are just very professional and on time. Their prices are comparable to other people on their field.
Description of Work: I have used Bug Out Service Inc. for doing an initial pest extermination and a quarterly followup. They also did a free service when we had other pests in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Bug Out Service - Blanding
We truly appreciate the kind words & your business!
Darlene S.
08/2013
5.0
pest control
+ -1 more
so far so good. only time will tell
Description of Work: initially spray for roaches, and sevice contract for a year
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Bug Out Service - Blanding
Thank you for responding about your service. Please let us know if you do run into any concerns that we need to address. We are always happy to help.
lawrence O.
08/2013
4.0
lawn treatment, pest control
+ 0 more
The lawn was great and there were no problems with that, but the bug service was not good. I saw more bugs in the house than I normally have. I also saw a lot more cobwebs hanging from outside after they left. I also had to call back a few times to spray again.
Description of Work: I have used Bug Out Service Inc. They did lawn fertilization and sprayed for pests.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Bug Out Service - Blanding
We are sorry to hear that you were disappointed with the pest service. We do appreciate your feedback and it will be shared with management for review. We would like the opportunity to have your business if you should need service in the future.
william M.
07/2013
4.0
lawn treatment, pest control
+ 0 more
I've had numerous lawn spraying companies. this company is just as good as all of them and for a considerably lessor price!
Description of Work: Lawn spraying for pests , etc.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bug Out Service - Blanding
Thank you for your feedback. Please let us know if we can assist you in the future.
CHRISTINA B.
05/2013
2.0
lawn treatment, pest control
+ 0 more
We had to sign a contract and thought it was a very reasonable. We were told that all weeds and insects would be removed and maintained in the front yard (1/2 acre) and that we would see no pest in our house with the interior service. Long story short, the yard was rarely sprayed and one time the driver DID not get out of his truck. Our neighbor witnessed it. After we complained about the weeds we were THEN told the main weed problem we had was not covered in the contract and would be a separate cost. We continually saw various pests in our home. After many calls and a lot of frustration, a manger finally let us out of our contract. We use another local company and we are now much happier. You get what u pay for I guess.
Description of Work: Pest control on interior and exterior. Front lawn pest control.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
$75
Response from Bug Out Service - Blanding
This response was forwarded to our supervisor for review. Thank you for your feedback.
Ronald G.
04/2013
5.0
pest control
+ -1 more
Great, they come out between visits if there is a problem with bugs.
Description of Work: Monthly service contract for termite and bug control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$43
Response from Bug Out Service - Blanding
Thank you for the response on our service. We appreciate your business!
Deborah B.
02/2013
5.0
pest control
+ -1 more
They provide good service. They are responsive if re-treatment is needed. They give advice to prevent any damage.
Description of Work: I have an ongoing contract with them. They come about every six weeks.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36
Response from Bug Out Service - Blanding
We appreciate your response, please let us know if we can help you in the future.
Angela L.
06/2012
5.0
pest control
+ -1 more
The workers are very professional and courteous. They seem to be pretty competitive with their pricing as well.
Description of Work: I signed a contract with them in October to get rid of some termites. They come out quarterly for a spray and the cost is $41 a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$41
Response from Bug Out Service - Blanding
We are happy to hear of your satisfaction with your services. We look forward to providing your pest solutions for many years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Animal Removal
FAQ
Bug Out Service - Blanding is currently rated 4.5 overall out of 5.
Sunday: 8:00 AM - 1:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Bug Out Service - Blanding accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bug Out Service - Blanding offers free project estimates.
Yes, Bug Out Service - Blanding offers eco-friendly accreditations.
Yes, Bug Out Service - Blanding offers a 10% senior discount.
No, Bug Out Service - Blanding does not offer emergency services.
Yes, Bug Out Service - Blanding offers warranties.
Bug Out Service - Blanding offers the following services: Pest Control & Exterminating. Termite Solutions. Wdos. Lawn Fertilization & Treatment. Shrub & Tree Care. Irrigation. Aeration. Drainage. Wildlife Removal & Exclusions.