BROTHER'S GROUP CONSTRUCTION

I called them several times and they just quit calling me back. I would never use them again or recommend them. They send workers who barely speak English. That didn't bother me as much as being able to communicate what they needed to tell their boss. The foreman came back to my home a month later and told me that they weren't paid by this company.

Brothers Group were the best contractor I have ever worked with. They were extremely polite, professional, clean and quick. The bathroom remodel was beautiful.

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They are very prompt. Day 1 the worker taped plastic sheeting all around the garage. He did the work assigned and did it well. Day 2 the painter arrived and primed & painted. He also removed, very carefully, all the plastic sheeting. Despite his efforts there was still a ton of drywall & other dust & popcorn to deal with. I guess that is understandable. Garage looks very nice. My only 2 complaints are, and this first one is going to sound very petty: 1. Day one worker is (as I think the owners are also) from Albania. God bless them that they can speak multiple languages and I have difficulty with my own native tongue but...there were a couple of communication problems with him. The owners not so much. Also there is a certain.....'abruptness' or 'brusqueness' to their culture which translates into language. I mean no dis-respect. I'm just stating what I felt which, at times, was uncomfortable. Bear in mind I'm NOT complaining about the quality of the mans work. 2. We have a large amount of pavers and, of course, the white dust & debris was all over the pavers and got tracked into the house no matter how vigorously I wiped my feet. I ended up just taking my shoes off each time I entered the house. I would have thought it would have been incumbent on the workers to hose off the obvious white foot traffic off the pavers & driveway. Because of these 2 reasons I rate them B and will, probably, not use them again.

Our experience with them was absolutely horrible. They projected the job to take about five days. They started the job in the middle of December and it took them about two weeks. They were late every day except for the first day. There were even some days where they did not show up and never called. The bathroom was supposed to look brand new when finished. The guy had put notches in the tile and left dents in the wood. The owner wrote up the contract with me. It was written that I would get a curved shower bar, but they did not install one. Luckily it was in the contract so he went out, purchased one, and installed it. Also, with the lighting, he said he would find a better lighting fixture that was not tacky. However, he picked up the lighting himself and it was the same style as the previous one. He fixed one of the broken tiles and then he left. One of the owners came and I asked him what he thought. He said he thought it looked good when it did not. He sent his tile guy to work on another job and he had his carpentry guy doing the work. He had really thick grout in the tiles and he tried to scrape them down so they wouldn’t have to re-grout all of the tiles. They ended up having to rip out the floor of the shower because it was so uneven. The tile also did not match and he had to bring new tile. He had a different tile person come out to re-lay the floor. They picked the color of my walls and I had never heard of someone picking your color for you. They did not change out the switches on the walls either. The workers left their trash on my carport and left their leftover cement in my yard. They did not offer a discount or anything. I had already gone almost two weeks without a bathroom. The job was not neat and professional. The owners are very pleasant as well as the plumber. However, overall, the whole experience was not good and I would not use them again.

Brother's Group Construction came in to do the job of removing popcorn ceiling texture and replace it with knockdown texture. They came in with the best bid, so I hired them to do the work...the biggest mistake ever! First, they arrived late to the job each day. They proceeded to remove the popcorn texture without problems. Next, they sprayed on the knockdown texture, and followed that up with painting over it with oil-based paint before it had dried. Furthermore, the texture they applied was excessively thick and they failed to complete the knockdown process so there were long pieces of mortar that were hanging down from the ceiling. It was a mess. I saw the work late that day and told the workers that it was too thick. They said it would look better after the painting was complete. It didn't. The following week, the owner came out to see the work on my request and agreed that the texture was thicker than normal. By that time the overly thick texture was cracking too. I told him they needed to remove all of the texture so that it could be done right. Over the next week he had different workers come by and try to remove the texture, first by scraping which tore the sheet rock, next by orbital sanders which didn't work, and finally using metal grinders which left terrible ruts and gouges in the sheet rock. His crew also had little regard for my property, since they didn't cover my belongings or my carpets correctly and caused extensive damage to them. They also got mortar on my front entry, on the garage door and on my landscape pavers. Moreover, they threw cigarette butts and water bottles all around my yard and did not clean them up. At the recommendation of two other contractors (I had them come by for their professional opinion), I asked the crew from Brothers Group Construction to leave my property as they were making matters worse, rather than better. To make a very long story shorter, I had to move out of my home for 3 months for something that should have taken 3-4 days. Instead of costing $2000, it ended up costing about $30,000. I had to go through their liability insurance to make a claim and was awarded close to $10,000 for repairs, but that obviously did not cover all of the damages.