B Patrick Movers

Unfortunately it went poorly. We were quoted $120 an hour and that it should take about 3 hours to load and 2 to unload. They were to arrive at 8 am and did not arrive until 8:45 and began at 9. In the course of everything they did not have their own truck, tools, and no straps for the refrigerator. One of the men got upset because he had already packed my husband’s toolbox and did not have the tools to take the doors off the refrigerator to take it out. To top things off they dropped the refrigerator and damaged it. They also broke the bed that they were to disassemble because they didn’t want to take it apart. Tore the futon and placed a glass shelf on a mantle that fell off and broke. I ended up having to load things in my own car to finish the move even after we had to rent an extra truck for them. They did not finish everything until 8:30/9 pm. To top things off the owner had ME make the claim for his insurance for the damage HIS people caused. The insurance denied the claim because it is only for his establishment. And now Brian, the owner, will not return calls or e-mails.

Brian Patrick and his folks did an excellent job packing my 26' U-Haul truck for a move to Lebanon Tennessee, not one item was damaged when the truck was unloaded and unpacked. I was 100 percent satisfied with their work, and couldn't ask for a more friendly staff or better service than I received from Brian and his folks. I would highly recommend B Patrick Movers based out of Jacksonville Florida.

Hiring B. Patrick Movers made my moving experience less stressful!!!. I have a 5 year old and 7 month old and I knew that moving everything for them was going to be chaotic. I contacted the Owner, Brian Cobb for a quote and he was so professional with handling my questions. He was patient with explaining the details of our move and put me at ease knowing that my family's possessions would be handled with care. He also suggested that I visit his company website to get packing/moving tips to help my big day go smoother. When moving day arrived, B. Patrick Movers arrived promptly and was prepared with tools necessary to protect my valuables. I was VERY pleased with the efficiency of the workers, they worked diligently in the Florida sunshine. I relocated to temporary housing and I will definitely call B. Patrick Movers when we complete the purchase of our house to help us out again. THANK YOU B. PATRICK MOVERS for helping my family make this transition.

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Brian Patrick estimated the move from our old home to take 4-5 hours to our new townhome; 3 men @$90 hour and $50 to drive to Atlantic Beach, FL. Moving Time Table: May 29th: We spoke to re-confirm the moving details and he asked to be paid in cash since the crew was on late shift. May 30th: 3:30pm: scheduled to arrive 4:30 pm: 3 men arrived in 26 foot truck 8:30 pm: truck loaded and departs to Atlantic Beach 10:00 pm arrived at home in Atlantic Beach (a 45 min drive from original destination) May 31st--Men still unloading truck at 12 am. 12am I had the crew leader call Brian Patrick regarding a payment and next steps. He instructed the team to unload the truck into our garage and that he would send the crew leader and another person to our home at 8am on Friday, May 31st to complete the job by moving the items into the house. He requested payment for 8 hours + $50 travel for a total of $770 and I paid the crew leader in cash at 1:30am on May 31st. By this time I paid for 8 hours, yet received 9 hours of lackluster, unprofessional assistance from two of the workmen. In fact, my wife and I moved a lot of boxes on our own to assist the team in speeding up the moving process.The crew leader said he was not happy with the two men assisting him. They stood around a lot, enjoyed the dinner and drinks we provided, yet did not seem to know how to move things up and around stairways. They often needed help from the crew leader for something they should have been able to handle themselves. In addtion, several pieces of our belongings were damaged (I provided pictures and estimates to replace/repair). Friday, May 31st at 1.30 am: Work crew departs. Friday, May 31st at 8.00 am: no one showed up to our home as Brian Patrick promised. I called numerous times on May 31st about when he or his team were going to arrive and did not receive a call back nor did anyone arrive all day. Saturday, June 1st: No call nor arrival at our home. I called Brian Patrick after 12pm and he said he and another person would arrive at 12pm on Sunday, June 2nd. No apology, just excuses. Sunday, June 2nd: Brian Patrick and another man arrive to our home at 12:30pm and finish unloading half the truck (which was stored in garage since 1am on May 31st) in 90 minutes. Damage: Brian Patrick did not deliver what he said they would which was to pick up and deliver our goods to each floor in our new home on Thursday, May 30th. Nor did he resolve it on May 31st or June 1st. No job completion nor call. He delivered an incomplete job for 2 1/2 days leaving us in limbo and not able to complete our move into our house when we had used vacation days and planned to get much of our move-in completed between Friday and Sunday. Brian Patrick sent two workmen who were were complaining before they even left our first home. They packed the truck poorly (half way into packing the truck I could see they had no system and it was going to be tight) and were not able to fit all of our stuff from our old home and I had to take two more trips back to the house to finish the move on May 31st and June 1st. Brian Patrick allowed them to start unloading at our townhome at 10pm (which he said was a mistake and he should have had them leave the truck and come back in the morning). Brain Patrick and a competent mover finished unloading the items left in the garage from 1 am on May 31st, including some of the heavier items in 90 minutes. In short, two guys were faster than 3 guys doing the same job on May 31st. With three competent movers this was truly a 6 hour job with 1 hour travel maximum and I paid him for 8 hours. Brian Patrick was not apologetic and shared many reasons why moving is such a hard business. When I sent him photos of the damaged goods, he texted me saying there was no damage. Brian Patrick finally called me Saturday evening, June 8th and left a message saying he did not know what to say to say to me. When we originally spoke he told me that he and his team would take care of us because he works on referral. He said he takes care of his referrals' customers. He clearly did not take care of us. We have not heard back from Brian Patrick in over one month and no accountability nor compensation has been offered.

These guys are probably the best you can get for the money. The only major hiccup was that they didn't have a truck big enough for us. Brian isn't the fastest at returning calls or emails, but he eventually answered all my questions. Overall, they were professional and efficient--I would certainly recommend them.