Terrible Work, Awful Customer Service, Shady Business, Fake Reviews. This company will charge you an absorbant amount of money to do a half-job. We called this company with a concern about bugs getting into our house AFTER they completed they're job. $140 for absolutely nothing. They DO NOT stand behind their product. They will steal your money and not perform the service you paid them to do. Absolutely awful service. 0/10
Description of Work: Pest Control
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Cathy H.
04/2017
5.0
pest control
 + -1 more
Very well. They are punctual & professional. They take their shoes off before entering the house so they don't get any chemicals, etc. on the floors.
Description of Work: I have had B&B for over 20 years for termite prevention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori T.
07/2016
5.0
pest control
 + -1 more
I have used them for the last four years.
Description of Work: For pest control and extermination, B & B does the inside of our house.
Rating Category
Rating out of 5
Yes, I recommend this pro
$56
Rajeeb D.
10/2015
5.0
pest control
 + -1 more
Each time they are punctual and friendly. They always wear shoe covers - important to us as we don't wear shoes in the house and very thorough. They even remove electrical switch covers to get the material in the walls.
Description of Work: -Provides warranty service for Termite control (renewing initial application 4 years ago) -Annual pest control - interior
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$653
Tiffany S.
06/2014
5.0
pest control
 + -1 more
GREAT !!! Rep. showed up on time, took off shoes in my home which I didn't ask but is very important. I have small children in the home & he was very respectful of them (even brought them little goodies). Used Green products inside my home just as an extra step with my children I would and have recommended them to family & friends.
Description of Work: Interior & Exterior Pest Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$288
Jennifer P.
06/2014
4.0
pest control
 + -1 more
Their prices are reasonable, but I found cheaper.
Description of Work: Gave me a quote on outdoor pest service.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
bruce F.
05/2014
5.0
pest control
 + -1 more
We have never had problems with them. We never really see the people who come to do the work; we never really know that they were here. With regard to price, I haven't compared prices, but they are fair.
Description of Work: B & B Exterminating Co set traps for termites. They dig holes, put something in it and put a plug in the holes for termites. We always use them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Nancy L.
05/2014
2.0
lawn treatment
 + -1 more
I think it was more expensive. Because I have mostly family landscaping, there's not really as much grass as anybody else so I don't think we should pay as anybody else. What was good about them was that the grass grew and they actually killed all of the dollarweed which was really a problem. What's bad about them was that the person who was applying the pesticide applied it to my grass by mistake and burned that whole section and the company wouldn't own up to it. They said that I damaged the lawn by having a lawnmower that leaks gas but my lawnmower does not leak gas. I thought the quality was really high until what happened.
Description of Work: We used B & B Exterminating Co for lawn care.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$49
Maurine C.
03/2014
5.0
pest control
 + -1 more
We have used them for the past 20 years. All of their people have been with them a long time, and all of their service people are very polite and very competent. We are fixing to have our big termite thing again. We had a 10 year contract. I am sure their price is in line with everybody else.
Description of Work: We use B&B Terminating Co. They come out every month to check if we have any signs, and they come out to spray inside and outside the house regularly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42
della W.
12/2013
1.0
pest control
 + -1 more
B&B were the original sprayers that the builders used in my neighborhood. I continued to used them for about 15 years, which is when my house became infested with termites. B&B said they don't know what happened with me getting termites. I was told that the only thing they would replace was the window sills. I fired them. I don't know how they could possible use quality spray and I get termites if they were doing a proper job. I trusted them with my home for 15 years and was devastated when I got termites. Buyer Beware
Description of Work: Original sprayers of slab & ground before house was built and continued with them after house was built for about 15 years
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$400
wes T.
12/2013
5.0
pest control
 + -1 more
Technician showed up promptly for schedule. he offered to take of the interior portion first as I had to sleep due to working nights. was thorough in explaining each of the processes.
Description of Work: sprayed exterior/interior, termite control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Tiffany S.
10/2013
5.0
pest control
 + -1 more
Everything went great service was perfect lawn tech was on time and knew exactly what was going on in my yard.
Description of Work: Lawn service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
Bruce V.
10/2013
5.0
pest control
 + -1 more
Dennis was very informative as he walked the entire house inside and out, explaining in detail what he was looking for and what I could be on the lookout for. Even though I had no areas of concern, he pointed out potential areas to be aware of. For example, although I had pea gravel on the north side of the house in lieu of gutters, It was very thin. I have since increased the thickness to 1-2 inches. He also shared a checkoff sheet used when there are problems. This was helpful for me in my day-to-day maintenance to avoid future damage. It's enough to have my house treated yearly and have no problems due to termites and other bugs. It's extremely helpful to get a little knowledge and insight to help me protect my home personally.
Description of Work: Performed interior and exterior inspection including attic areas. Applied granule treatment outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jason D.
05/2013
5.0
pest control
 + -1 more
I give them all A's and will use them again in the future.
Description of Work: I use B & B Exterminating for yearly pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mary Ann H.
05/2012
5.0
pest control
 + -1 more
They're reliable, friendly, punctual, and prompt. The will also work with you on scheduling, and will even send you the same guy if you request it.
Description of Work: They exterminate the house every few weeks. I have an annual contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kio F.
05/2012
5.0
pest control
 + -1 more
They were always nice and thorough.
Description of Work: We used them as part of a yearly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve B.
04/2012
5.0
pest control
 + -1 more
Everything went well. I have been using the company and the same technician for many years, and they are fantastic.
Description of Work: They treated the house for termites and other pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$491
Joseph S.
04/2012
5.0
pest control
 + -1 more
I have used B&B for 2 years now and wanted to take a moment to let others know how great they are. Always professional, on time, and provide great service as well as information.
Description of Work: I have used B&B for 2 years now and wanted to take a moment to let others know how great they are. Always professional, on time, and provide great service as well as information.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Maurine C.
04/2012
5.0
pest control
 + -1 more
They have been around forever. They are very prompt and conscientious. They provide the service that they say they would provide for the price they say. They have done my termite inspection for eighteen years. I do not have the termite bond because the people who were in this house before me messed it up, but I did have one infestation of termites which they quickly took care of, and then they encouraged me to take the Termidor treatment, and that has ended up being a very good idea. We have had no problems since then. I will be using them again in the future.
Description of Work: I have always used B & B Exterminating Co. for pest control. They come out every other month for spraying in the house, and they also do termite inspection every year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
JAMES B.
11/2011
5.0
lawn treatment, pest control
 + 0 more
My experience has been very good. I used them on my previous house as well and my service is even better now. There is a different young man in charge and he is really good. Their price is average.
Description of Work: B &B Exterminating does termites, pest control, and lawn treatment. They come monthly to treat the yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Wayne C.
10/2011
4.0
pest control
 + -1 more
They seemed to be very knowledgeable and efficient. I asked them about fire ants and they said that it was a separate thing. I am kind of neutral on them. I haven't done any research on prices. I signed up with them because I thought that there are bugs around, and I will have to wait and see about the quality of their service. Their responsiveness was good and they were on time but I haven't called them back yet. I have signed a contract for a year and I will evaluate them at the end of the year on whether to continue with them or not.
Description of Work: I have used B & B Exterminating Company for pest control. I had termite coverage before and I added another pest control service for the inside for a fee.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
RAY F.
09/2011
5.0
pest control
 + -1 more
They are great. They are prompt. They take great care not to make a mess and use booties on their shoes. They are very cordial and very thorough. We have no problems.
Description of Work: I used B & B EXTERMINATING CO once a year to exterminate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nancy Q.
09/2011
5.0
lawn treatment, pest control
 + 0 more
They show up on time and do what they have been asked to do. Prices are high but all the companies charge similar fees. In our opinion, they should all lower their prices. We've used them for six months for spraying inside and out of our new home for the annual fee of $360. We will continue to use their services over the years.
Description of Work: Their company did the original termite treatment after our home was built so we continued to have them service us. They do a very thorough job. Their prices and services are pretty much on the same scale as other similar companies such as Terminex. We pay $49 a month for them to spray our grass for insects. The 12th month is free. This does not include spraying flower beds in the mulch areas. They perform that service, but it's extra. We don't get that one. We're not quite sure if termite baits are included with this particular treatment or if it's considered another service. We also have them spray our home inside and out for a yearly fee of $360. This includes spraying once a month but you have to call them to schedule an appointment. If you don't call, they assume all is well and don't come out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John R K.
06/2011
5.0
pest control
 + -1 more
I recieved a call the next day to schedule the treatments as the flea is a two part operation. They were happy to schedule the treatments around my work schedule and everything went according to plan. The young man that did the work called me about a half hour before schedule and was there on time. My dog is happy, I am happy, and the roaches and fleas are gone.
Description of Work: I had a flea infestation that was becoming a health threat to my dog. They came out and gave me an estimate on the flea treatment and a whole house pest treatment. I opted for both.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Leslie K.
10/2008
5.0
pest control
 + -1 more
We'd been seeing giant cockroaches, so I called a couple of exterminators. I was interested in this one because they had an "eco-friendly program." They came to the house and gave an estimate. They returned a week later to take care of the bugs. They used an eco-friendly mixture of corncobs mixed with a few essential oils. My house smelled minty and it was safe for my kids. The technician was knowledgeable and efficient. I was very happy!
Description of Work: Exterminated roaches, ants and grain moths, yearly service. This was the first time.
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Service Categories
Pest Control,
Lawn Fertilization & Treatment,
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FAQ
B & B EXTERMINATING CO is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
B & B EXTERMINATING CO accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, B & B EXTERMINATING CO offers free project estimates.
No, B & B EXTERMINATING CO does not offer eco-friendly accreditations.
No, B & B EXTERMINATING CO does not offer a senior discount.
No, B & B EXTERMINATING CO does not offer emergency services.
Yes, B & B EXTERMINATING CO offers warranties.
B & B EXTERMINATING CO offers the following services: Exterminating, lawn and Termite