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AMERICAN PLUMBING CONTRACTORS

Plumbing, Water Heaters, Sewer Cleaning,

About us

American Plumbing Contractors is a 20 year old Jacksonville business that serves customers all over the east coast. We specialize in commercial & residential service, new construction and concrete cutting. Family-owned and operated, we can handle any plumbing job large or small with professional, dependable service that you can count on.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Bathroom Remodeling, Kitchen Remodels, Water Heaters, Instantaneous Water Heaters, Slab Leaks, Sewer Replacements, Stoppages, Commercial Kitchens, Fixture Replacements, Sewer Camera/Pipe Locations, TV/Video Sewer Line Inspections, Lift Station Maintenance and Repair, Backflow Installations, Grease Traps, Storm Drains, Re-pipes

Services we don't offer

Pumping Septic Tanks

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
6%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 88 reviews

Rachelle L.
10/2020
4.0
plumbing, air duct cleaning, drain pipe, drain cleaning
  + 2 more
I’m not satisfied with the service because the part they say I need they install it now it’s floating around in the hole water is still in the hole as well I’m smelling bowel as well something just isn’t right with my service
Description of Work: They said toilet was clogged from the wipes ok I paid for the service they requested $375.00

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$375

Elaine S.
04/2020
3.0
plumbing, water heater repair
  + 0 more
The first visit I was told the was open a few days later the hot water tank begin to run water again, The second visit revealed the valve needed to be replaced. I was charged for labor both times
Description of Work: Valve replaced

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$255

Donna S.
01/2020
5.0
plumbing
  + -1 more
My husband bought a bathroom sink kit at Home Depot. He removed the old faucet but he is blind and neither of us could install the new one. Angie's List provided us with a list of plumbers. American Plumbing Contractors Inc was called at 3pm and gave us a quote. They arrived in 10 minutes. Sink faucet kit was installed 1/2 hour later. Excellent service. Very professional. We will use again if plumbing is needed. Thank you, Angie's List, for providing the help homeowners need.
Description of Work: Replace bathroom sink faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

David H.
11/2018
5.0
plumbing
  + -1 more
Everything was done and completed. Very neat, courteous, and professional job. Highly recommended.
Description of Work: Replace shower control cartridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marci K.
09/2018
4.0
plumbing
  + -1 more
The contractor told me lots of info about my AC and did tell me it was an AC problem, but he couldn't fix it because it was the AC. Turned out if he had looked under the trailer (under the AC) he would have found out the AC itself wasn't the problem, it was the Plumbing UNDER the AC unit. Had to call an AC guy and he did clean the AC, but had to call another Plumber to fix the PLUMBING problem. Not really happy with the actual service, but it was more about the fact the he didn't even look under the trailer to find out!!
Description of Work: Plumbing with AC unit

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Paul L.
07/2018
4.0
plumbing
  + -1 more
Fellow dug up a good portion of lawn to find where the water break had occurred. Lots of sweat! He finally found it and immediately began repairing it as, to my knowledge, well as could be done. Job took around 3 hours and price was extremely fair. Would definitely call on American Plumbing again.
Description of Work: Repair fresh water main which had broken

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Cathy C.
04/2018
5.0
water heater repair
  + -1 more
They replaced our hot water heater with a new hot water heater and the price was very reasonable. They were very personable.
Description of Work: Needed hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Cathy C.
04/2018
5.0
plumbing, water heater repair
  + 0 more
They were awesome and funny. We really enjoyed them. They were very pleasant to work with. Any questions we had they answered . They were willing to do anything in addition that pertained to the job that we asked. We would recommend them to do anybody else's work. They are reliable, courteous, hospitable, reasonable. The receptionist is very caring also. They are just an all around good company to work with. I would recommend them very highly to anybody. I cannot remember the cost. It was like I said very reasonable.
Description of Work: had to have a water heater replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
08/2017
5.0
plumbing, water heater repair, home remodeling
  + 1 more
It went so well, I am writing my first review. It was fixed in less time than expected. They did excellent work and were very professional. They fixed a bidet that their overpriced competitor could not install and was unable to fix. The bidet works perfectly thanks to Troy. He and his apprentice were great. The Rinnai tankless works great too. Tub liner has no more water beneath and they caulked around liner to ensure no more water gets in. Thanks guys!
Description of Work: Install Bidet, fix water Rinnai water heater, remove water under tub liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Lewis H.
08/2017
1.0
plumbing
  + -1 more
I was not present. My wife was. However, I am familiar with plumbing - I just don't have the time right now to work on it. So we hired a plumber to figure out how to get hot water to our MB sinks. He said the hot water line is not the problem. My faucets have a lifetime guarantee, so today, I received replacement parts. I went to the MB to turn the water off to install the replacement parts. It took wrenches to shut off the cold water valve; the hot water valve would not shut off entirely. If the plumber had worked on the system, I would expect he would have had to shut off the water valves and then reopen them when done. If he had done so, the valves would not have been frozen as they were. I don't know what the plumber did while he was here, but he clearly did not get the job done. I am not satisfied at all.
Description of Work: I paid for 2 hours plumbing labor. In our MB, we have 2 sinks; neither is getting hot water through the faucet. We wanted the problem investigated and fixed. The provider left without fixing the problem. He blamed it on the faucets.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$225

C. E. E.
04/2017
5.0
water softeners
  + -1 more
They had the best price. I was very please with their service and response.
Description of Work: They installed a water softer system throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Judith B.
02/2017
5.0
plumbing
  + -1 more
Great job- -but invoicefirservices was actually LESS than what I'd paid AngiesListby a few dollars!
Description of Work: Replace outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Gaye C.
02/2017
5.0
plumbing
  + -1 more
I called first the Monday morning. Natasha answered and was extremely nice!! Told her my problem and even though it was Monday and they had scheduled appointments she had Guy and Zach here by noon! They changed out the Angle Stop and finally no more water everywhere... I couldn't be more pleased with the service!!
Description of Work: My ice maker broke so I needed to turn off the water supply to it.. When I turned the valve it wouldn't turn off at all! I turn it all the way left or right and it still filled the ice maker with water which overflowed into my freezer and floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157.5

Christopher S.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Work was performed quickly and professionally all three times! We worked directly with John Richard who couldn't have been nicer or more helpful. We will definitely be using American Plumbing for any future needs and highly recommend this company to others residing in this company's service area(s).
Description of Work: American Plumbing Contractors Inc. worked for us 3 times. The first was the installation of a new hot water header. The second time for a toilet installation. However, we had purchased the toilet from an online source and the toilet was found to be cracked upon opening of the box. This was discovered after the plumber had removed our old toilet, so he had to reinstall our old toilet until we were able to get a placement, which we did - this time locally! So the third job was to install our new (and uncracked) toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gidget B.
12/2016
4.0
plumbing
  + -1 more
Replace part and thought if was fixed. The leak appeared as soon as plumber left. Called there office to let them know and they sent him back same day only charged for part didn't charge for return trip.
Description of Work: Toilet leak in master bedroom

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara C.
12/2016
5.0
plumbing
  + -1 more
got it all done in less than 2 hours
Description of Work: miscellaneous small jobs. two outside taps and a toilet flapper.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Amanda D M.
07/2016
1.0
plumbing
  + -1 more
Purchased a full water heater installation package on here & the business said they had no record of me paying for services. Went a couple of rounds & after 2 weeks of no hot water I ended up being issued a refund for the services not provided. On the up-side, I ended up educating myself to be able to do a diy install & I'll never attempt to pay someone for basic plumbing needs again.
Description of Work: Water heater installation

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$900

Charles H.
07/2016
1.0
plumbing, water softeners
  + 0 more
It didn't go Never showed up. Called at &pm after waiting all day. Checked at 3;30 pm, they said it would be an hour or so.
Description of Work: Check water softener, check bathroom and kitchen fixtures

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Kathryn O.
07/2016
5.0
plumbing
  + -1 more
We developed a leak in the inflow pipe under our kitchen sink. A small spray would have caused major water damage to wood floors had it not been fixed that afternoon. Called around and this company was able to come out within about 1.5 hrs. David was very nice and identified the hairline crack in PVC that had to be replaced. He fixed it and improved the layout of the pipe under the sink so it would get knocked so much by taking items in and out. Excellent service. I had an Angie's List coupon that I used.
Description of Work: Fixed leak in pipe under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carole R.
04/2016
5.0
plumbing, water heater repair, water softeners, water delivery
  + 2 more
We were very happy with the work Phil did for us in installing a new water heater and haul off the old one. He put foam insulation around the piping inside and outside of the house. Phil also installed a new water shut off valve because the house is 20 yrs old and my Hubby wanted peace of mind with that.
Description of Work: Spoke with Randy about a new water heater installation. We bought a house in Fleming Island and wasn't sure if he provides service out here. Sure enough they do! He sent Phil out to do the installation and haul off the old one. Very happy with the work! t

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Phil W.
02/2016
3.0
plumbing, sewer cleaning
  + 0 more
The office originally said they would be there at approximately 10:30 A M and would call if it would be later.--No calls. I called at 11:30 A M and was told "their on the way." --The men finally showed up at 12:30 PM, 2 hours after the scheduled time. Inspected the job and advised they couldn't hook up our washing machine drip pan to the existing 1" PVC drain pipe because it might crack during the process. If a crack occurred, they advised the job could escalate into a very expensive repair that would require tearing a hole in the downstairs wall to install a new pipe to the upstairs laundry room.--So, I was not very satisfied because it appeared this could possibly have been handled by more experienced plumbers.--"Just saying". The men who came to the house however, were very courteous. We paid the $135 1 hour fee purchased on Angie's list and they left us the drip pan. They recommended using it and installing a "moisture sensor" which would alert us in the event of a washing machine leak.
Description of Work: Inspected the job and advised they couldn't hook up a washing machine drip pan to the existing 1" PVC drain pipe because it might crack during the process. If a crack occurred, they advised the job could escalate into a very expensive repair that would require tearing a hole in the downstairs wall to install a new pipe.--So, I was not very satisfied because it appeared this could possibly have been handled by more experienced plumbers.--"Just saying". The men who came to the house however, were very courteous.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$135

alfred V.
10/2015
5.0
plumbing
  + -1 more
They came in. Immediately found leak. Stopped leak. I bought a new sink. They replaced jt
Description of Work: Found leak in sink. Replaced new sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

David M.
09/2015
2.0
plumbing, water heater repair
  + 0 more
The provider was not rude, but did not perform the service, offering to perform it for $200 more than the advertised cost.
Description of Work: The provider called to inform me that they can no longer honor the deal I bought for a water heater. Whether this is a shortcoming of Angie's List or the provider I can't say, but it is certainly false advertising.

Rating CategoryRating out of 5
value
2.0

$675

James M.
08/2015
5.0
plumbing, water heater repair
  + 0 more
Work went well. There was a $200.00 increase over listed deal price due to manufacturer's price increase, but the price was inline with same deal offered by other Angie's List contractors. This deal just had not been updated. Update 9/10/15: I notice the deal is still running and has not been updated to show the correct price. Beginning to look like "bait and switch".
Description of Work: Installed new water heater and repaired leak in supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$963

Rebecca C.
04/2015
4.0
concrete repair, plumbing
  + 0 more
John was professional and gave estimate and coordinated the work. He answered my phone calls very promptly and got the required permit and inspection done so we could stay on schedule for our new shower project. Phil the plumber is top notch and knows what he's doing. There are 2 complaints I have. 1)It was difficult to get an accurate time range from John on when our work would be done as far as day and time.He did get it done within the week that he committed. 2)for the trim work and faucet install portion, the person that was sent didn't really know what he was suppose to do. Luckily Phil came and helped him out.
Description of Work: Moved tub drain for a new shower drain. Dug out and concrete back. Installed shower valve and hand held drop. Installed shower pan and strainer. Returned after tiling was done and installed trim for shower and handheld. Installed 2 new faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

5720 ARLINGTON ROAD, Jacksonville, FL 32211

www.americanplumbingcontractors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC056488
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Sewer Cleaning,
Water Filtration and Softening,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Coolers,
Air Duct Cleaning,
Drain Pipe Installation,
Concrete Pouring and Repair,
Wells and Pumps,
Septic Systems

FAQ

AMERICAN PLUMBING CONTRACTORS is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

AMERICAN PLUMBING CONTRACTORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, AMERICAN PLUMBING CONTRACTORS offers free project estimates.
Yes, AMERICAN PLUMBING CONTRACTORS offers eco-friendly accreditations.
No, AMERICAN PLUMBING CONTRACTORS does not offer a senior discount.
Yes, AMERICAN PLUMBING CONTRACTORS offers emergency services.
No, AMERICAN PLUMBING CONTRACTORS does not offer warranties.
AMERICAN PLUMBING CONTRACTORS offers the following services: Bathroom Remodeling, Kitchen Remodels, Water Heaters, Instantaneous Water Heaters, Slab Leaks, Sewer Replacements, Stoppages, Commercial Kitchens, Fixture Replacements, Sewer Camera/Pipe Locations, TV/Video Sewer Line Inspections, Lift Station Maintenance and Repair, Backflow Installations, Grease Traps, Storm Drains, Re-pipes
Pumping Septic Tanks

Contact information

5720 ARLINGTON ROAD, Jacksonville, FL 32211

www.americanplumbingcontractors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed