American Electrical Contracting Inc

Set appointment and was advised I would be second appointment in the morning. Service technician did not arrive until 4:30 p.m. due to unexpected work on previous assignment. I did not receive any phone calls advising that there would be a delay. I had to call twice to make sure that I was going to get service that day. I would expect that the company would let a client know if there will be a delay in meeting the agreed time. Service provider does excellent work, and I would definitely use them again. They are courteous and thorough when completing the job.

The price was fair. They've always been timely and done a good job. They clean up after themselves. They are really good about being pro-active and have given recommendations to avoid future problems.

Work was completed professionally and in a very short period of time. Will definitely use this vendor for any electrical needs.needs.

The job was well done. It took less time than anticipated. Everything needed was installed and they cleaned up well. I'm very happy with the service and will use them again as needed. I'm already planning additional projects for them!

very professional, gave great info on home electrical safety. clean up after job was done . can't say enough good things about the installers and the company. would recommend them anytime to anyone. ed miers

The quality of the work looks great, and the gentleman that did the work were professional and understood what I needed done. I had previously called the company to get an estimate. I was told that it would be approximately 4 hours of labor, plus parts and the cost would be around $500-550 by Gary. I am disappointed and confused how the final pricing worked out though. They came to my house about 8:40 but on the paperwork states they got here at 8:30, and the security guard at my neighborhood stated they got here at 8:34. So they got an extra 15min of billing out of me on that. Then they left at 11:15 and got the job done in 2.5 hours (great!!!) BUT the price was still at the $515 mark even though they were done 1.5 hours faster than the original quote. Then they took off a $25 Angie's List coupon which was to be taken off the original estimate of $500-550 anyway. So the math on the pricing does not add up, and I will be contacting the company about that aspect of the job. I have had this company do work for me on several other occasions and they priced it out very competitively over the phone and were right on with the final bill. Not so much this time unfortunately.

We did this while we lived in the house. These guys were great to work with! They were on time, professional, they cleaned up at the end of the day, the holes they made in my sheetrock were small and they patched them for me, and they made sure I had power at the end of the day before they left. I will be adding an addition soon and I will definately use them again.

While attempting a DIY ceiling fan install in my newly purchase 36 year old home, I found a rather nasty looking "nest" of wires and seemingly 'overloaded' wiring nuts crammed into the ceiling junction box. While removing the old light fixture I somehow clipped a wire, and ended up with NO juice to any outlet or light in the master bedroom, closet and bath. Uh-oh... As a DIY novice, I was apprehensive this was going to be an expensive repair, and cringed at the quoted $90+ starting point. My fears were replaced with relief when the AE technician arrived. He was courteous, fast and very efficient. He untangled the mass of wires and assured me that nothing was overloaded (even explaining to me what each one was). He installed longer lengths of wire within the box to make the fan install easier and even bound my black and blue (fan & light) hots together for me. This was all accompished in about 10 minutes! Since I'd already paid for 30 minutes (basic fee), the technician, in an attempt to utilize the time already paid for was going to install the fan motor for me, which I thought was a wonderful gesture. Unfortunately the mounting bracket managed to get lost in the moving shuffle, so we were unable knock that out. AE could have easily told me I needed hundreds of dollars worth of work and I likely would have beleived them. Instead, they completed the job quickly and went above and beyond to ensure I was satisfied. I will absolutely call them again for ALL of my future electrical needs!

Techs arrive on time, very neat and clean, very professional, when to work right away. Took less time the expected to complete job. Very careful of my house and surroundings . after they left you couldn't tell they were evan there . If needed, I will only call them for service.

They were very professional, courteous and prompt. They cleaned up after themselves very well. They did a really great job.

Went as expected. It was done right and intelligently.

These guys are fast, friendly and do great work. They did exactly what they said they would do and charged what they said it would cost. It was a really hot day and being the attic must not have been run. There were no complaints and they went about their business. They took extra care to cover up my car while working in the garage and did not do any damage to the house or surrounding work areas. The final product looks great (as great as electrical work can!) and I am very pleased.

It hasn't gone well, especially for this easy/simple job. It was fairly easy to get a bid (May 8th). However, since then my experience with these guys has been less than exceptional. After receiving a price quote, and getting it accepted by the bank. I called to give verbal conformation of contract award. No answer. I then sent an email, no answer. Called again, no response. Sent second email, asking if they were still interested in the job...I finally got a response " Yes I want the job I've been out of the office." Feeling kind of dismayed at this point, and just wanting the job to get done (May 30th), I sent out the contract documents. Then two days ago, I sent out another email, trying to set up project kick-off meeting. Still, no response. Other issues: searching google for the light that was spec'ed, average price per light $120-140. At the same time, bid stated each light at $286. Even with wire, a switch, overhead and profit, that seems pretty steep. (Labor was quoted at $818) I thought these guys would be quick, easy and fair to deal with, given the positive responses on here. I guess not; plus now I have to find another contractor, and the job starts in less than a week. There is simply no way I can go back to these guys...even if this is the neglect of just one employee.

Started with scheduling an appointment via American Electrical Contracting website's request for service. We received no reply within 24 hours, so I called the number which was answered promptly. We were scheduled for Thursday, May 23 after 2:00 p.m. The technician dispatcher called me that morning to say that the technicians had to finish a job from the day before first, but promised that the technicians would be out before 5:00 p.m. By 6:00 p.m., technicians had still not arrived. I tried calling the office to find out what happened, but I got the office answering machine as the office closed at 5:00 p.m. I left a message to call me the following morning. Did not receive a call back by 9:45 a.m.; so, I called the office again. Phone was answered promptly. When I told my story of the no-show technicians and how I had taken the afternoon off to be there, I received profuse apologies. The lady was very nice and said that she had gotten my voice message. She explained how the earlier job had run much later than anticipated (after 7:00 p.m.) and apologized that no one had called to let me know. She assured me that a technician would be at my house after 3:00 p.m. that day. I left work at 3:00 p.m. (running late) and received a cell phone call from the technician that he was on the way to my house and would arrive in approximately 5 minutes! I explained that it would take me a good 35 minutes to get there and he said no problem, he would wait! He didn't have to since someone else was home. When I got there, he was already hard at work fixing the ceiling fan. Ceiling fan is very old; we determined that fixing it was not going to be the way to go. I had a new fan in the box on hand, so he installed that one. Works like a champ! He then moved on to the kitchen light. Within 5 minutes, he determined that both ballasts were bad and needed to be replaced. Also, the hot wire was damaged and also needed replacing. In 30 minutes, there was beautiful, strong light back in the kitchen! Hurray! Brian, the technician, is a very courteous, knowledgeable electrician. He took the time to explain what needed to be done to perform the repairs and the safety issues involved. I would definately call this company again to perform electrical work and told Brian that I would call again as I have more work that needs addressing. So, all in all, while we got off to a bit of a rocky start, the experience ended very satisfactorily. Sometimes, this type of work takes longer than the technicians expect or they run into unexpected difficulties. The important thing is they want the job done well and safely, which I appreciate. Job well done, Brian! Thank you!

Michael and Scott showed up exactly on time. They were kind and courteous, and very good at their job. I am quite sure Michael could install a ceiling fan in his sleep! It took less then three hours to install three ceiling fans (with lights), and also three additional ceiling lights. They made sure to show me how all the features worked, and triple-checked said features. They also checked my smoke detectors and cleaned up after themselves. Should I need additional work, I will gladly call AEC and specifically request Michael. Thanks so much!

Both the estimators and the technicians were on time and completed their work in a professional, timely manner. We will be hiring them again for the other electrical work we need to have done.

He came out promptly to give me an estimate burHe never got back with me to give estimate for job. I called 1 week later and he said he would get price to me the next day but I never heard from him again,

The four visits happened over a one month period. Calls were answered promptly, courteously, and professionally. Service was scheduled within one work day. Electricians showed up when scheduled (within an hour or two), were well trained (I have some electrical training), had the right tools and worked quickly. Most important for me, they described what they found, what they were doing, what it would cost and what other things might be issues (another contractor had done some poor electrical work). The first visit focused entirely in the garage. The next three were in the yard. I was not charged for the last two visits which were done on warranty. A very tricky problem was corrected and I was well-handled as a customer. While their prices aren't low, the quality of the work and the way they back up their warranty make them a very good value. I have recommended this company to my friends.

Great, 2 guys showed up added 4 outlets and it only took about 1 1/2 hours.

We purchased a microwave that needed a different kind of outlet than the one that our old microwave used. After reading the many favorable reviews on Angie's, we decided to give American Electrical a call. When we called, one of their employees informed us that he has that same microwave, and that he was very familiar with what we needed to have done. He quoted us over the phone and we scheduled the work. A few days later, the outlet was installed at our convenience, and because it was put in without any problems and at a great price, we then decided to let them redo our kitchen lighting. This was done over the course of two days, and it turned out very well. We are very pleased!

Fantastic experience. They were very professional and educated in their work. Highly recommend.

I requested quote online and received quick response and phone call from Robert. The quote was a lot higher than I received from another contractor ($250 for 2 ceiling fans and 5 light fixtures) so decided to go with them instead. I also liked that the contractor could provide all the services I needed (plumbing, installation of door lock, peephole) so did not need to deal with more than one person.

I called AEC and had no trouble getting an appointment scheduled. Fred and his assistant arrived, surveyed both the kitchen and the circuit breaker panel and then fully explained what they were going to do. (As an aside, Fred also agreed with GE's installers about the builder's wiring job.) Once they made certain about the circuitry, they cut a hole in the back of the cabinet (and the drywall behind it) above the microwave's mounting location. They then took the original outlet, installed it a safety switch box, then mounted the outlet assembly in the cabinet. After that, they went back to the circuit box and split the circuit (the microwave oven was on the same circuit as the lawn sprinkler system timer/controller). After that, they corrected the secondary problem, an intermittently working GFI switch. Fred replaced the GFI outlet with a new one, but it comes with a one-year warranty. As with the microwave outlet, he explained and physically pointed out why the circuit worked when it wanted to. Both jobs were finished to my satisfaction in approximately 30 minutes.Both Fred and his assistant were very polite, professional, and really cared about the job that they were doing. I had a $25 off coupon from Angie's List. I didn't grade the "COST" block since I didn't do any comparison price shopping, but the entire job was likely very competitive. In any case, I consider it money well-spent.

They are always knowledgeable and efficient.

It was a great value. Their expertise saved a lot of hassle for us.