ALL-AMERICAN WATER

I don't remember the exact amount but it was less that $200. They're pretty good, I've used them before. They were on time. Very professional.

They did a very thorough job.

It went very well!

Very pleased.

unknown

This company installed our water softener system in 2002. Their equipment has been totally trouble free. This week we started experiencing loss of water pressure in the house and yesterday it went to virtually zero. Our water company suggested we check the softener. I was able to take pictures of our unit and text them to the Al American and speak with them over the phone. They informed me that most likely our bed had collapsed ... this happens after approx 10-12 years of service. They instructed me on how to by pass the softener too get the water flowing again. They then rescheduled an existing appt. to get us the first appt. this morning. The tech showed up on time, was efficient and personable and took the time to review the the operation of the system. Extremely pleased.

unknown

The technician, William Kennedy was professional, and knowledgeable. He explained how the softener worked, and said all was fine.If, in the future we need replacement parts or systems, we will certainly call All American.

After expressing surprise at the estimate the salesman lowered the estimate by 20 per cent but good for that day only. He also said that our water had the most chlorine in it that he had ever seen and that we really ought to do something about it. He tested the chlorine by pouring drops of a chemical in one of our water glasses. The next day another company (Affordable) tested it by putting a premeasured packet in a test tube and said it was within common and expected levels. The second company gave an estimate that was less than half of All American's. They also said that connecting the RO system to the (new) refrigerator would probably invalidate the warranty, a point that All American did not mention. We gave the company a 50% deposit since the salesman said we had 3 days to change our mind. When we called the next day to say we did not want to purchase the system, the company had already deposited the check. They brought us a refund check promptly.

I was referred to All American by Water Boss as their service partner. They repaired the water softener satisfactorily. My only concerns were that (1) I always had to leave a message and wait for someone to call back, but they did call back in a reasonable time period (2) they showed up at the door to fix the softener without calling ahead, and (3) they charged a $5 "return charge" for a part that was free from Water Boss under warrenty. However, the return charge may have been a Water Boss issue, not an All American issue.

We have been using All American Water for the past 7 years. They have done an excellent job for us. They test our water annually to make sure all the levels are stable.

All American Water is a great company. I have used them for the past 8 years. I would refer them onto others.